ITunes (Windows 8.1) can't see iPhone 5 after upgraded to 11.1.4.62

I can't see my iPhone 5 anymore. However, Windows file explorer can see it fine. Does anyone know how to resolve the issue?

Hello Topaz8cc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Best of luck,
Mario

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