Itunes - windows installer problems

I tried to update from ITunes 11 to 12 and got "Windows Installer Service cannot be accessed". So I removed ALL Apple software from my Windows 7 PC, did various recommended fixes from Microsoft, but still the same. Now I get exactly the same trying to reload ITunes 11! I have had this problem on previous updates, and deleting the various Apple software has always fixed it, but not this time. So very frustrated - anyone know how to fix this please??

Hi Brendan
tried that but didn't help. This is what fixed the problem:
- go into command prompt mode (AKA Dos mode)
- type in      sfc /scannow
- let it run.
This solves many Windows problems where files and settings have been lost or corrupted. In fact, Apple should add this to their articles on Windows problems with ITunes installation.
Thanks
Keith

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    This did not work for me, but you might want to try.  I have both an iPhone and an iPad2.  I think that I am going to have to reformat my drive.
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    Many thanks.
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  • Is there a problem with the Itunes Windows Installer Programme?

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