ITunes Windows & Mac under the same roof

I want to transfer the purchases made on my daughter's Macbook to my Library which is on a PC. All purchases have been made on the same ITunes account. It makes sense of course, that when I hooked up her Ipod to my PC to do the transfer it reminded me that the iPod is formatted for Mac and needs to be restored, which I'm fairly certain will end up removing the songs I want to transfer. Is there a way or am I SOL?

Can you copy the files to a flash drive and move them that way? I agree, though, that you don't want to restore the iPod, because that will erase the songs you're trying to get. The files should be on the MacBook, though, and you should be able to copy/move them between the two units via flash drive or CD. I'm not completely sure about authorizing, though. Would it hurt to give that a try?

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Can i change from PC to MAC under the same licence key, and who provides the software!

Hi, I recently purchased creative suite CS5.5 as a teacher for my PC (boxed version); however, i am looking at buying a MAC for the first time. Can i uninstall and cancel the key for the PC and exchange for a MAC if i do decide to buy the MAC, as i will be using only the one machine - whichever one i decide to keep.
Thank you

No. Serial numbers are platform specific and CS5.5 is not the latest version, so platform switches are not possible. You would have to upgrade to CS6 and make the switch, but then there's the problem - there are no upgrades at S&T pricing, you can only get the commercial upgrade. That aside I'm not sure if any of this makes even sense. There are more compatibility issues on the Mac side with legacy software than on Windows since Apple takes a more radical approach of weeding out support for old apps. You know, even CS6 is now in a technical sense (counting early development stages as Beta software) 4 years old...
Order product | Platform, language swap
Creative Suite 6
Mylenium

HOW DO I GET ITUNES SET UP UNDER THE SAME LIBRARY SO IT DOESN'T TRY AND ERASE ITSELF WHEN I PLUG IT INTO MY DESKTOP OR LABTOP

i am stuck. When i plug my phone into my different computers it wants to clear my phone in order to sync. Anyway to tell it its the same user/library?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I create two iTunes accounts under the same email address?

I've got my account duplicated -and charged for apps I already own- by using my email address as login instead of apple ID, but I've been told it's my fault so…
I'm trying to figure out
*How do I do to create two iTunes accounts under the same email and having different IDs?*
I mean, two accounts with different purchase history. It doesn't matter if billing address, or credit card are the same (or different) because none of them flag apps as "purchased"
I tried today from iTunes, but it tells me the email is taken.
Do you know any way a user can do it from our end? (website, iTunes, iPhone)
If you've got charged by apps twice, please don't say it here. I don't want my post being deleted again. Thanks.

Beavis2084:
Expired .mac accounts HAVE NO EMAIL. You own the id (which iTunes requests to be spelled in form of an email)
Also, FREE .mac accounts have no email either.
What you see in the screenshots is what I'm saying:
There's been a change in the way iTunes wants you to login. The iTunes reps see at their end what you see at the top of the window, which probably is the "migration" of the new login: Old login system, using ID (in form of email for iTunes)
BELOW you clearly see where says "ID" and both have the email as login.
(again, that .mac email doesn't exist and NEVER DID)
That's the NEW login: your EMAIL.
I'm sorry I didn't explain it better the first time. I wrote about this so many times to iTunes support reps to prevent them to "read" what their system says that I gave it for settled. (not to mention that my first post was removed because "it lacks of interest for others"
I own an apple ID, given away with the purchase of a new computer (nothing small by the way) and when that happens (and never subscribe for a paid membership), you use ANOTHER email to be related to your account.
Now that AGAIN apple asks you for using your EMAIL (non-apple in our case) instead of your ID (which you can't use or you will never get a notification again!) the system believes there are two accounts.
It's like your credit card bank changing the address for sending the payments. You are STILL paying, but getting a higher rate because their CHANGED the address and the check never arrives.
In this case, signing in with a different string, makes the system believe there are two accounts. And that probably is under the policy which probably states purchases are not charged twice for SAME ID, and SAME iPhone… and you used a different ID, so it must be fair (sarcasm). Who told you to do so? Bad boy!

HT2731 can i have more than one apple id on a computer? As when we go away we want to facetime from our macpro to our main mac at home and both are registered under the same apple ID. Thanks

Can you have more than one apple id on a computer. We are going away and want to facetime from our macpro to the mac computer at home but both are registered under the same apple ID. What should we do ?

I will share with you what I have done to manage this with my family. While the solution isn't without flawes, it seems to do the trick. First, you need to have one person who is managing the synching of everyone's devices. In my family, I have three iphones, about to be four, and five ipads. We all synch to the same apple ID to allow one another to take seemless advantage of our Itunes, which is on our Imac. To synch individual music or video interests, we simply select which playlists we want and manually synch that way. A couple of us use imatch and the cloud to make the entire library accessable as well. With respect to the imessage, mail, contacts, etc. we each have a gmail account for our individual emails, contacts etc. So for instance, my forth grade daughter has a gmail account that we choose to synch her contacts, calendar, etc to and then that is also the account where she receives her imessages from on her ipad and itouch. My son, who has an iphone and ipad, does the same thing, but under settings, he goes to imessage and checks his phone number and his email as his preferred way to receive imessages and texts. My wife and I do the same thing. To avoid having everyone see one anothers contracts etc, we only synch contacts from our individual email accounts. Here is the downfall to this: When you update your phone or add a new device, apple always wants to reset everyone's facetime and imessage settings and then low and behold we are all receiving imessages from one another's friends etc. To work around this, I simply take each of their devices and go to their imessage settings and only check the email and phone numbers relative to their devices. I dont' know is this is the best solution, but it seems to work for us.

Mac OS X disallow same folder name and filename under the same directory

I noticed Mac doesn't allow me to create the same filename and folder name under the same directory.
Seems like this constraint is unique only to Mac since I can do it in Unix and Windows.
Why is this so?
Mac OS X (10.4.9)

In Windows, there's probably a normally hidden extension being added to the file and/or the folder.
In Unix, I'm NOT able to create both file "foo" and folder "foo". What version of Unix are you using that allows this? (Mac OS X is built on top of Unix.)
One workaround would be to give the file a reasonable extension; foo.txt or foo.doc or foo.jpeg or whatever.
Doug

HT1451 How do I consolidate album songs in my itunes library? The songs are showing up separately under the same album cover.

How do I consolidate album songs in my itunes library? The songs are showing up separately under the same album cover.

Generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
BTW, are you really still using Windows 2000?
tt2

HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

Please help!
It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
Thanks for any support or information that I may be missing in order to fulfill my request.

There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
http://www.unwireddevicelink.com/features/
https://meraki.cisco.com/products/systems-manager
and Apple's system:
http://www.apple.com/osx/server/features/#profile-manager
I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
Regards.

When i put a cd into my itunes library sometimes it does not get stored under the same cover. sometimes stored under 3 or 4 different icons. what can i do to prevent this. how do i get all the songs back under the same kicon in one place? help would be a

sometimes when i put a new cd into my itunes libray all the songs do not end up under the same icon. sometimes it will go into the library under 3 or 4 different icons (album artwork) and sometimes if there are for example 12 songs on the cd each song goes under a separate icon.this seams to happen more frequently with cd's that have different artists on one disc and not just one artist performing all the songs.
is there anyway to prevent this from happening?
is there a way to go into my library and get them put back under one icon as it should have been? i have tried drag and drop and it will not work.
thanks to anyone that can offer some help

The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
tt2
Message was edited by: turingtest2

Is there any way that I can share an in-app purchase over multiple devices even if they are under the same iTunes account?

So there are several iOS devices in my family and on one of our iPads we have purchased an in-app purchase. I also have the same app on another iPad and would like to also have access to that in-app purchase. Both of these devices are under the same iTunes account so is there a way to share this in-app purchase across multiple devices?

You can check here > iTunes Store: About In-App Purchases
But I don't think this is possible.

Is there a way to have 3 itunes accounts set up under the same email address? one is for me and one for each of my sons to keep itunes money separated

Is there a way to have 3 seperated itunes accounts set up under the same email address? one is for me and each of my two sons in order to keep itunes money separate.

How to use multiple iDevices with one computer

I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?

I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?

You can share it with other Macs under your control (not your neighbor's). You just need to be logged in under the buying AppleID for updates or to download again.
Use this thread to find a method of copying the ML download into a USB drive to make other installations easier: https://discussions.apple.com/message/16639520#16639520

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

ITunes Windows & Mac under the same roof

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