ITunes / Windows / PC not booting when iPod is connected

(Posted this in 5th gen iPod forum few days ago with no response, thought I would try here.)
I've been using iTunes for at least 2 years now on my Windows XP system. I've never really had any issues with iTunes until I bought my 120Gb iPod Classic.
Now, if I start my computer and I've left my iPod connected, my computer will freeze in starting up until I manually eject my iPod. Only then will it start-up.
Also I've noticed that since updating to iTunes 8 it's slowed down my computer significantly. Not enough to crash it, but definetly enough to stall set-up and slow down my internet browser (firefox).
Annyway, any ideas about why my computer would get so freaked out about my iPod classic? I've owned a few minis and nanos, and left them connected and turned on/turned off my computer with absolutely zero problems.

I had a similar problem. It turns out that my dell xps has a feature in CMOS to boot from USB external drive. had to turn it off in CMOS. Hope this helps.

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Computer will not boot when iPod is connected

Hi everyone,
First time Mac user here, so I'm not very experienced when it comes to troubleshooting - there may be a very simple fix for this, but I've searched online and come up with nothing so far.
I've recently bought a 20" Intel-based iMac (Core 2 Duo). I'm using Boot Camp (1.1.2 Beta) to dual boot with Windows. I already owned a 30gb iPod, which has previously been used with a Windows laptop. The iPod has disk mode enabled as I use it for transporting data as well as music and video.
Now that I'm using the iMac as my main comptuer, I keep the iPod docked & connected whenever I'm not out of the house in order to keep it charged & synchronised. However, if the iMac has to restart for any reason (like switching between Mac OS and Windows, or rebooting after a system update), it will not continue booting after making the chime sound. The screen remains white, holding the option key does not display the Boot Camp menu, and no matter how long it's left like this it will not continue to boot either OS. Pressing the Power button causes the computer to immediately switch off. Turning it on again after removing the iPod from the dock results in it booting normally.
Has anyone had any similar experiences?
Thanks

hi xJamez
Welcome to Discussions
Because you said you use the iPod as an external hard drive, I am going to assume that it's not a nano, shuffle, or mini. What I suspect is that the computer is trying to boot from the iPod because the iPod actually has a hard drive in it, and the iMac thinks that it's an external hard drive that it can boot from. In the future, I would disconnect the iPod before each time you shut-down or restart your iMac.
Hope this Helps
Trevor

Itunes will not start when ipod is connected

3G nano ipod when connected to windows xp,, Windows Expoler opens and shows ipod as "M" drive. But itunes starts only when I click icon on my desktop and dose not start when ipod is connected. When itunes runs it sees my ipod and all works fine. I have the box under Devices checked to start itunes when ipod connected. Thanks for your help

Hello Loggroller,
And welcome to Apple Discussions!
Are you talking about the *Open iTunes when this iPod is connected* option from under your iPod's Summary tab? If not, make sure you have this option ticked as well.
It might not hurt to try and remove and re-install iTunes and all Apple related software using these instructions.
http://support.apple.com/kb/ht1925
B-rock

ITunes doesn't start automatically when ipod is connected.

Even though I have clicked on the place that says itunes will start automatically when iPod is connected to pc, it doesn't. I have to click on iTunes everytime, and then it takes a while to run.
Anyone have any ideas what might be the problem?

hi joyful!
just checking. reboot the PC, and prior to launching itunes or plugging in the ipod, bring up your Task Manager to the "processes" tab.
is there an iTunesHelper.exe running in your processes?
Background processes installed with iTunes 6 for Windows
love, b

ITunes will not launch when iPod is connected

I've been having a problem over the last several days where iTunes will bounce a couple of times in the Dock, the black triangle appears below the Dock icon, but no window opens up and eventually iTunes shows that it's not responding. I am unable to force quit or kill it in Activity Monitor, and it prevents logging out, restarting or shutting down. I can kill it from the Terminal, and it immediately disappears from 'top' but takes several minutes to disappear from Activity Monitor or to lose the black triangle in the Dock. Trashing the plists for iTunes does not help, and Preferential Treatment and TinkerTool System both report that all is well. I ran the full suite of TechTool Pro tests, as well as directory maintenance and defragging. I also ran the maintenance tasks, disk optimization and pre-binding in TinkerTool System. I've repaired permissions with Disk Utility. iTunes appears to be working normally and without issue in my wife's user. Finally, after reading a post here, I tried unplugging my wife's iPod Shuffle before opening iTunes, and lo and behold, iTunes popped right up. If I connect it after starting iTunes, it's detected as normal.
So, my shotgun ammo is exhausted. Anybody have any idea what would cause my user to be unable to open iTunes when an iPod is connected, but the same works just fine with my wife's user?

Nobody ever solved this

ITunes not starting when iPod is connected

New problem. Ipod nano 4th gen working fine until today (new 1 week ago). Today, when I connect with my computer (windows XP SP3), instead of auto-starting iTunes, the computer opens up a separate window for the nano (treating it as a drive).
If I start iTunes separately, it will see and sync with the iPod, but sometimes a separate window for the iPod will open up at the same time as it is synchronizing.
I tried resetting the iPod--no change. Restarted computer--no change. Restored the iPod--no change.
Any ideas? Thanks.

That tab was already checked. In the meantime, I kept looking around.
I found a "run diagnostics" item in the iTunes help menu. I selected "iPhone/iPod connectivity tests." It showed that iTunes Helper was not installed. It linked to a web page that gave more instructions that seemed pretty drastic. So...
On a hunch, I went to the windows System Configuration Utility, went to the Startup tab. Sure enough, there is an iTunes Helper as an option to load at startup (but not selected). So I selected it, clicked OK, restarted the computer. Connected the iPod, now works perfectly (I think). Re-ran the diagnostics test, and it passes.

ITunes not opening when iPod is connected, and won't restore properly? Corrupted?

I have a 120GB iPod Classic. Has not been jail broken.
The problem:
The other day I connected my iPod to my laptop, but iTunes wouldn't open with it- it always opens iTunes. After finally opening iTunes and reconnecting the iPod to my laptop, it took 5-10 minutes for iTunes to realise that the iPod was in fact, connected. It then said it appeared to be corrupted and that I had to restore it. So I did. Numerous times. Each time I try to connect my iPod it takes quite a while for it to register with iTunes, but it always says it needs restoring- when I already did just before it connected again.
When the iPod isn't connected to the laptop it says there are "0 songs", "0 playlists" etc. But in settings it says that there is 111GB left. So all my content is still on there, it just isn't showing up.
This has happened previously, but I managed to fix it and my content appeared again. When I fixed it before, I was able to get into it via My Computer> etc, but now when I try to open it in windows explorer it says something along the lines of "Please insert storage device into Drive G". After this, it comes up with a window saying "You need to format Drive G: before you can use it. Do you want to format it?"
I can't even delete the folders manually in windows explorer because it's saying it needs to be formatted.
When iTunes finally decides to display the iPod, all it says in the side panel is "iPod" with the 'eject' button next to it. No "Music", "Movies" etc. The screen that comes up says my iPod is corrupted so I need to restore it.
I can't do anything with it. I've also tried to see what I can try to fix with it in disk mode, but that doesn't seem to do anything.
Is there any way to solve this problem? I've looked in forums online, but nothing seems to be working or able to do. I've scanned my iPod for any viruses (with Kaspersky Internet Security), and apparently it's clean. I will also be scanning my laptop for anything.
I've had the Classic for three years now. I have the latest iTunes, and I run Vista.

after letting it sit for awhile my itunes finally decided to work, but it's running very slow, especially when i try to put any music from my library onto my ipod.

ITunes does not open when iPod is connected

Although the option is checked in iTunes for this iPod touch, iTunes does not automatically open when the iPod is connected. iTunes recognizes the iPod and syncs work as expected, but I have to launch iTunes 'manually'.
Both the MacBook Pro and the iPod touch are running the latest OS and iOS available and iTunes is up to date.
Any ideas?
Thanks,
JAClay

Hi again,
I couldn't find the answer to this question when I searched for it using the title, but once I entered the question correct answers from previous users' questions appeared. Seems to be a problem with the search engine...
Anyway, I haven't tried Jolly Giant's solution because the following solution worked before I saw it. Here's how I fixed the problem:
1) Open System Preferences/Accounts,
2) Click Login Items tab,
3) Check if iTunesHelper is in list, probably not there (If it is then try Jolly Giant's solution.),
4) Leave the Accounts/Login Items window open and navigate to the iTunes application, probably in your Applications folder, then Right or CTRL-Click the application icon,
5) Choose 'Show Package Contents' from the pop up menu,
6) In the new Finder window that opens, open the Contents folder,
7) Then open the Resources folder,
8) Find the file named 'iTunesHelper.app' and drag it to the Accounts/Login Items list,
9) Close all windows and log out of your account, then log back in.
That should install the helper that checks if a device has been plugged in and opens iTunes as selected.
-JAClay

Itunes not responding when ipod is connected.

first i should say that my ipod has been acting slow the past couple days. if i'm scrolling through songs it will frequently freeze for a few seconds before moving on to the next song that i scrolled to. plugging my ipod into my computer last night i noticed my itunes page was black with a few words showing. after fiddling with it for awhile i unplugged my ipod and the itunes screen disappeared as soon as i did. today when i turned on my computer, with my ipod already connected, the black itunes screen appeared again. this did not make any of my computers other functions slower.. it was just annoying as i couldn't minimize it or exit the program. i went to task manager to try to end program but that didn't work. again i simply unplugged my ipod and the screen went away as soon as i did. i brought up itunes without the ipod connected and it came up fine, it plays music, and it runs smooth, but as soon as i connect the ipod it will freeze and i can't do anything until i disconnect. i'm not sure how to fix this problem and with the sluggish-ness of my ipod before i connected i started thinking maybe my ipod has a bug. i have the latest version of itunes installed, and i have vista on my computer. any help would be appreciated! thanks!

after letting it sit for awhile my itunes finally decided to work, but it's running very slow, especially when i try to put any music from my library onto my ipod.

ITunes play count does not update when iPod is connected

iTunes keeps track of how many times i play the song on my computer but does not update when I connect my iPod. Is there a way to fix this??
thanks!!

I just checked and it does update for me. I'm still waiting to see if it updates from the AppleTV though.

MacBook won't boot when iPod is connected

I have the same problem as described here :
http://discussions.apple.com/message.jspa?messageID=4112865
My MacBook won't boot if my iPod 5G is connected to the USB port.
If I unplug it, it will boot normally.
Does anyone know what could cause that ?

<When iPod is plugged in at startup, the MacBook does not startup; unplugging iPod lets it startup.
yes, it seems that the kernel is not loading
<After resetting the iPod and BEFORE synching it, there is no problem. Any type of synching seems <to make this problem recur.
only syncing music make the problem occur.
the other syncing works ok
<Even if iPod is connected directly to Mac and it is the only USB device connected, the problem still <occurs.
yes
<The iPod and MacBook work fine if iPod is connected after startup.
Yes
<If the iPod is set to NOT mount to the desktop, the problem with startup does not occur.
Yes, but there are some problems in the boot/halt process.
something like "killing all" fails and unmounting /home fails (45) blabla...
and the stopping process takes very very long, about 2 minutes.
thx robert

Computer restarts (does not shutdown) when iPod is connected

This issue has probably been covered in these forums,
but I didn't read anything about this.
My Computer (G4 on Tiger) restarts (does not shutdown) when my iPod Classic 30GB is connected
via USB. Is that normal? Everytime I shutdown my computer and I forget to disconnect my iPod
it restarts. The problem is that my G4 is connected to my sound system and I hear the loud opening BONG sound when the OS boots up. Very annoying, and dangerous for my speaker system...
I know there are third party utilities that enables users to kill that start up sound but if I repair permissions, clean PRAM, etc those settings are removed and the original Apple factory settings come back. Is there any way to kill that sounds PERMANENTLY! with Mac OS Tiger.
Thanks

Hmm... You might want to consider posting this in the OS X forum as well. I know with my MacBook (running Leopard), if I mute the system volume prior to shutting down the computer, the next time I boot up, I don't hear the startup chime.
It's not normal for your computer to restart itself coinciding with iPod actions. Do you have any other software applications installed that interact with the iPod that might be causing this?
CG

ITunes does not start when ipod is connected

When I connect my iPod to the usb port iTunes does not start automatically. I have the option checked to do this. Any help is appreciated.
Gateway Windows XP

How did you resolve this? The same thing happens to me. Thanks!

ITunes & Windows XP not recognizing my iPod

I have a 3rd Gen. click wheel iPod and have been using it without problems until today. I recently got a 2nd Gen. shuffle and loaded songs onto it with no problems either. I just tried to update my iPod and iTunes and Windows XP won't recognize my iPod. It charges though. I tried restarting my computer, updating iTunes, changing USB ports, and reseting my iPod. My shuffle works fine and my computer and iTunes recognize it. Is there anything I have to do so my computer and iTunes recognize my iPod since I recently used my shuffle?

3rd generation iPods use Firewire and they are not USB compatible. Get a PCI firewire card, insert it into the computer and enjoy the convenience of the superior connection.

ITunes still shows license agreement when iPod is connected

I have a Nano, and while the songs will sync up with it when it's hooked up to the computer, iTunes won't show anything under the iPod tab except for the license agreement, and it won't let me get past that.

Do you see a "Continue" button on the license agreement page? If not, you may need to (temporarily) change your computer's display resolution so that the button appears on the screen.

ITunes / Windows / PC not booting when iPod is connected

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