Itunes windows7 64bit cannot identify the Iphone or ipad
I installed Itunes 64bit version on windows7, but it is not identifying the iphone or Ipad in the device list and also, the navigation in itunes stops. So I am not able to connect the devices to itunes. I uninstalled all Apple components and re-installed , same issue! Any help?
I tried restarting the iOS and it did not help mine. When I run the help diagnostics it will not recognize my iPhone.
I am also running Windows 8.1.
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I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I upgraded my 3gs to the iOS5 software, but it keeps telling me on my iphone and my itunes that it cannot activate my iphone! Then my iTunes said there is no SIM card installed. HELP! I can't seem to even restore, which is what I was told to do by the Apple Store.
Hi there,
if your phone has ever been replaced by Apple (within or outside of warranty), have Apple check their records to which carrier your iPhone (its IMEI number) is currently locked to.
If it is locked to any other than the carrier you have your SIM-card from, ask the folks at Apple to have your phone's lock adjusted to your carrier. Once that is done, there is a good chance that your phone will work again.
Hope this helps,
Chris -
Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50)". Everytime I try to sync my phone? I have another Iphone that syncs with the same itunes account and it's working fine.
What operating system do you have on your computer?
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I tried to update the software on my phone. It showed a picture to plug the phone into itunes. Plugged it in and now itunes says i cannot update the phone as it is in recovery mode. I cannot turn back on the phone without this message showing up. Any suggestions? Thanks
Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point. -
My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?
Use recovery mode, you might need to do it a few times.
http://support.apple.com/kb/HT1808 -
I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????
iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.
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I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you -
Since updating to the latest version of iTunes (11) I cannot find the files that I need to export from apps on my iPhone to my Desktop PC
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
Your content will remain. -
I cannot download the new itunes nor can I update my iphone and ipad.
I cannot download the new itunes nor can I update my iphone and ipad. I constantly get an error everytime I try to download anything from apple.
What error?
Without details it is almost impossible to offer assistance. -
hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone
Contacts are NOT part of the iTunes backup. If you had read the User Guide when you got your phone, you would have learned that Apple recommends you synch your contacts for safekeeping to your computer (Outlook, Address Book) or a cloud service. Using the phone as your only source of your contacts is foolish as the phone can easily be lost, damaged, stolen, or the data become corrupt.
If you've been using your phone as strongly recommended, your contacts are safe and sound on your computer or cloud service ready to be synched back to your phone. Of course, you should be backing up your computer regularly as well.
If you haven't been doing this, your contacts are likely gone. -
since yesterday iam facing problem my iphone 5 doesn't get activated, i tried even with i tunes it give me this message : iTunes cannot restore the iphone because Find My iphone is on. please help me
If you are a developer, go here:
solution to Activation Lock with expired iOS 7 beta:
https://devforums.apple.com/message/880712#880712
(thanks to suzan135 for the link)
If you are not a developer, your favorite search engine may provide some direction. -
Whenever I try to sync either my iPhone4 or iPad I get the following message. "The iPhone (or iPad) cannot be synched. The required file cannot be found." My music will sync but none of my videos or photos will. Please help me somebody. Thanks.
I'd read a few of these other threads and make sure you really want that update
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ITunes could not back up the iPhone because a session could not be started with the iPhone
Hi
I have just updated to iTunes 10.7.(oh it just scrolled off the screen give me 5 minutes for it to come back again) 10.7.0.21 - the latest version
I run Win7 64bit & during installation i got the blue-screen of death & windows crashed
I went to apple website & downloaded iTunes manually & installed (it tried to install in the (x86) folder as usual, so i forced it into the 64 bit program folder like i always have to do.
It now runs fine but when ever i sync in get the error "iTunes could not back up the '' iPhone because a session could not be started with the iPhone"
I have tried deleting the existing backup as suggested in the forums but that didn't solve the problem, and now i have no backups at all
I have restarted the iPhone & the computer but the error is still the same.
PS i have "Encypt local backup" selected, if i try to unselect that option at the moment it says my password is incorrect, my password is correct, i made a record of it & know exactly what password i used but iTunes is saying it is wrong, is this because i have no backups at the moment or is iTunes completely broken
I have also tried to backup to iCloud as a temporary measure but it says i don't have enough space so must buy some!
Any help would be appreciatedCould be that iTune can't read your latest backup file. You might have to delete it, follow this article to find out how to delete the backup from the list: iTunes: "Backup could not be saved on the computer" alert message
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