Itunes (WinXP) Crashes OS when importing CD

Hi all, My Sister is having a problem importing CDs into iTunes. She has tried importing the Mary J Blige The Essential collection and also the Killers Sams Town recently and its blue screened her laptop and then restarts. It manages to import around 3-4 tracks and then does it no matter what CD she puts in. Its happened at least 10 different times now. The blue screen message flashes up to quick to see what it says, but in EventViewer it lists a System Error with the following text:-
Error code 100000d1, parameter1 0000000c, parameter2 00000002, parameter3 00000000, parameter4 f6c85424.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any ideas? Tried uninstalling & reinstalling iTunes, virus checked and its all fine, re-booted several times as you can imagine. Going to try some more CDs and also changing the import format to MP3 from Unprotected AAC but I don't think that will solve it. Anyone else had a similar problem when importing? Oh and there's more than enough disk space.

I have the exact same problem (just with certain music CDs). I can import several CDs and then put in a McCartney "Back in the US" CD and it starts to import, then blue screen crash and it reboots. Very frustrating. Would love to know if you learn anything. I was told to use the most recent version of ITunes (has some fixes for Windows interface), but I was already using highest ITunes version.

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ITunes for Windows freezes when importing a library. I have a large but not huge library of mostly iTunes purchased music on two authorized computers and would like to sync the files, export the library as a playlist, and import it on the other computer.

I am running iTunes for Windows 10.2.2 on Windows 7 Home. I have my iTunes library on both this computer and another authorized machine running Windows 7 Professional. I have a large but not enormous library, as I'm one of those people who doesn't pirate, use torrents, borrow from a dozen friends, or whatever other shades of gray you might imagine. It's mostly iTunes purchases with my old CD collection imported. I have started using the following technique to sync my libraries between my two authorized computers, an ability which you can probably all agree should one day be added to iTunes -- that would be different from Home Sharing, because the music would be stored locally and thus available on the road. With the added benefit of the entire library being backed up on the other machine in real-time. Anyway, when I switch from my desktop to laptop and vice versa, I use the following technique:
Connect both machines to the home network. One machine is the "Active" machine, which has most recently been used for iTunes media, purchases, ratings, etc.
On the "Active" machine, File-->Library-->Export. Save the file as "Library.xml" on the shared drive of the other machine.
Right-click "Library.xml" where it's been saved, and open another file that has two lines in it: The root path of the iTunes library on one machine and the root path of the iTunes library on the other machine.
Do a find/replace all in Notepad to make the library XML file point to where the files will be saved on the "Inactive" machine.
Run Microsoft SyncToy to synchronize the files between both music libraries; the most recent files win. This avoids copying the entire multi-gigabyte library over the network.
Open iTunes on the "Inactive" machine.
Go to Music, Select All, Delete. Keep files.
Do the same for Movies, Music Videos.
Go down to Playlists, select the top one, hold down the delete button until they're all gone.
File-->Library-->Import Playlist. Choose the "Library.xml" file you saved.
First a status bar comes up that says, "Importing library." It has the continually-scrolling progress bar, not the one that starts on the left and steadily creeps right. Then after about 30 seconds, that clears out. Wait. Typically a few minutes. Eventually a status bar will pop up saying something like, "Evaluating gapless playback information," or something like that.
The "Inactive" computer is now the "Active" computer. I can now play my library, it has all my playlists and metadata from the other machine.
Delete all the duplicate playlists named "Music," "Genius," "Purchased," and "iTunes DJ."
Well, I just upgraded to iTunes 10.2.2 a few days ago and tried to do this again like I've done it dozens of times before. Now, iTunes just goes unresponsive after the library import. It got through the "Importing library" bar to the long wait and stopped. I can still multiprocess and use other programs, but iTunes is hovering back there not responding to clicks. Task Manager doesn't seem to think iTunes is using my CPU, and I don't see my hard drive rattling. Any thoughts on why iTunes might hang up when importing a large library?
... Also, please help lobby Apple to come up with a network sync tool built into iTunes for a user with multiple authorized computers. Something different than Home Sharing so I can pull my laptop off the network and still have the synced library with me. And all my metadata changes will sync. The technique I use seems a little kludgey, don't you think?

iTunes isn't an editor. You need an app that's intended for editing audio files, like Adobe Audition (http://www.adobe.com/products/audition.html) or Audacity (free in the App Store).

ITunes 6.0.1.3 crashes often when importing cds -- help!

I just installed iTunes 6.0.1.3 for the first time on my PC since I have it already on my iMac. It crashes fairly consistently when importing CDs. It seems basically useless on my Windows machine.
My import settings are:
320kbps/VBR-highest/normal stereo
I have a clean Windows XP machine, no viruses, no malware.
Is there any reason this can be happening besides iTunes being a POS on Windows?
thanks

I've determined that iTunes has to be the topmost active window when importing, otherwise it will crash consistantly. And I though Microsoft was bad...
iTunes for the Mac works fine though.

ITunes v6.0.0.18 crashes regularly when importing from CD

For almost a year now my first Apple purchase (iPod Photo) I have been amazed me with Apple's software reliability, even on my PC....until now.
Now after down loading iTunes 6.0.018 tonight, it now regularly crashes when trying to import songs from CD. It's now been the 6th time iTunes has crashed while trying to import songs on the first CD I've tried since installing the newesy iTunes version.
Please tell me I'm not the only one experiencing this issue.
With much frustration,
Chris

Thanks to everyone who responded back to confirm my worst fears.
I feel somewhat like of a fool for being so trusting during the past five iTunes version updates. As I've always overwritten the iTunesSetup.exe file on my hard disk and never saved the previous versions. Since installing iTunes v6, I won't make that mistake again.
If it wouldn't be too much trouble, could someone PLEASE send me a copy of the old version of iTunes 5.0.1 (of course it is no longer available on the Apple site.....grrr).
You can rename the file as a .EX_ and use the web site www.yousendit.com and use my e-mail address [email protected]
I'll wait for a future much patched version of iTunes v6 before blinding upgrading again.
Thanks in advance for your help.
Chris

CS5 Extended Crashing Repeadtedly when Importing Video to Layers

Hi, I would really apprechiate some help in this matter. I have looked just about everywhere for an answer but, alas I cannot seem to find one. Every time I try to Import Video File to Layers my PS crashes instantaneously. It's so odd. I switched over to make gifs better and I can make them with separate pictures but that is a hassle. They only time my PS crashes is when I try to import the video. I get to choose the file and right before I click open it crashes every single time.
I am using a Macbook Pro with Snow Leopard.
2.4 hz intel core 2 duo
2gb ram
Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
That's all I really know what to look for. I really would apprechiate anyones insight as to what is going on.
Thank you,
Ryan

Yes, everything has been updated and no luck. Here is the crash log well it was a pretty huge log so this is the first big part.
Process:         Adobe Photoshop CS5 [66727]
Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:      com.adobe.Photoshop
Version:         12.0.2 (12.0.2x20101122.r.1204) (12.0.2)
Code Type:       X86 (Native)
Parent Process: launchd [123]
Date/Time:       2011-05-02 12:22:45.191 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          936112 sec
Crashes Since Last Report:           53
Per-App Interval Since Last Report: 74589 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      E818384C-DDDE-43B6-BB56-455784FE36E4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000589f4e20
Crashed Thread: 20
Thread 0: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib             0x95d8c09a mach_msg_trap + 10
1   libSystem.B.dylib             0x95d8c807 mach_msg + 68
2   com.apple.CoreFoundation      0x968d237f __CFRunLoopRun + 2079
3   com.apple.CoreFoundation      0x968d1464 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation      0x968d1291 CFRunLoopRunInMode + 97
5   com.apple.HIToolbox           0x97184e04 RunCurrentEventLoopInMode + 392
6   com.apple.HIToolbox           0x97184bb9 ReceiveNextEventCommon + 354
7   com.apple.HIToolbox           0x97184a3e BlockUntilNextEventMatchingListInMode + 81
8   com.apple.AppKit              0x95ffc78d _DPSNextEvent + 847
9   com.apple.AppKit              0x95ffbfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit              0x9627380d -[NSApplication _realDoModalLoop:peek:] + 720
11 com.apple.AppKit              0x96272f89 -[NSApplication runModalForWindow:] + 273
12 com.apple.AppKit              0x96507081 -[NSSavePanel runModal] + 420
13 com.apple.AppKit              0x9650065f -[NSSavePanel runModalForTypes:] + 76
14 com.adobe.Photoshop           0x013dd17d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17673447
15 com.adobe.Photoshop           0x0046703f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1461161
16 com.adobe.Photoshop           0x004677d8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1463106
17 com.adobe.Photoshop           0x00b576a6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8737296
18 com.adobe.Photoshop           0x00b7d0b2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8891420
19 com.adobe.Photoshop           0x0026645f 0x1000 + 2511967
20 com.adobe.Photoshop           0x002664ab 0x1000 + 2512043
21 com.adobe.Photoshop           0x0008178e 0x1000 + 526222
22 com.adobe.Photoshop           0x000e45bf 0x1000 + 931263
23 com.adobe.Photoshop           0x000e45ea 0x1000 + 931306
24 com.adobe.Photoshop           0x0006cc68 0x1000 + 441448
25 com.adobe.Photoshop           0x0006ce48 0x1000 + 441928
26 com.adobe.Photoshop           0x000777f6 0x1000 + 485366
27 com.adobe.Photoshop           0x000766f8 0x1000 + 481016
28 com.adobe.Photoshop           0x0006cf08 0x1000 + 442120
29 com.adobe.Photoshop           0x0006cfa4 0x1000 + 442276
30 com.adobe.Photoshop           0x013ce8fe AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17613928
31 com.apple.AppKit              0x95fbe2a7 -[NSApplication run] + 917
32 com.adobe.Photoshop           0x013ccd38 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17606818
33 com.adobe.Photoshop           0x013cd800 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17609578
34 com.adobe.Photoshop           0x0006ec5a 0x1000 + 449626
35 com.adobe.Photoshop           0x0025728d 0x1000 + 2450061
36 com.adobe.Photoshop           0x00257336 0x1000 + 2450230
37 com.adobe.Photoshop           0x00003d86 0x1000 + 11654

PC crashes only when importing one track of an album!

I have loaded almost 25,000 tracks on my iTunes. I have added 4 more albums today but the last track on one disk freezes iTunes just before completing the download, then the PC restarts of its own accord. I have tried importing just this track and it does the same. All other albums and tracks do not do this. It is track 20 of disk 1 on Radio 1 Established 1967. Anyone else had a similar problem? Or know a cure for this?

See reponse posted by Syncopator!!
Syncopator
Re: iTunes Match Not Working For Some Protected AAC Files
Sep 15, 2012 11:40 PM (in response to nialls)
I posted a solution on November 23, 2011, but it has yet to be acknowledged as "helpful" or a "solution" by the person who started the thread. But it works:
1. Burn the problem songs to a CD.
2. Drag the originals to another folder (for safe keeping) and delete from iTunes.
3. Re-import the songs from the newly burned CD.
4. The song and artist titles should populate automatically. But if they don't, enter them accurately.
5. Then select, from the iTunes menu, Store > Update iTunes Match.
Done.

ITunes adds duplicate songs when importing but not making copies in the iTunes Media folder?

This is an irregular problem and does not happen at every new import, but every now & again iTunes is creating duplicate files entries for the same song when I import my music folder.
Now I know many people post a similar problem, but before we start can I state that both the 'Keep iTunes Media folder organized AND "Copy files to iTunes Media folder when adding to library are turned off, and always have been.
Right clicking on duplicates of a particular song proves that iTunes is not copying the file into it's own media folder and adding that to the library.
All listed entries for a particular song iTunes direct you to the same file in the same location in the finder.
I am currently just having to delete the duplicates everytime it makes them, although this is VERY time consuming!
Any ideas on what is causing it or what will fix the problem would be great!

Nevermind...I figured out my issue. The problem is that I'm an idiot.
When dragging my folders in, they not only had MP3 files, but a M3U file as well. iTunes was importing the M3U playlist, then the MP3s...that's how I was getting my dups.
=\

"iTunes has stopped working" when importing

Fresh Windows 7 install, fresh iTunes 10 install... iTunes sees and adds songs from the "Automatically import" folder... then after restart, it starts to perform the "Determining gapless playback information" process... usually gets somewhere between 400 and 800 songs in and craps out with an "iTunes has stopped working".
I searched on this error and found advice to completely remove and reinstall iTunes and Quicktime... that didn't help. I then removed all the songs to a different folder and started re-adding them a dozen or so folders at a time (there are several thousand folders holding about 40,000 songs, in total, so I have to do it in fairly large chunks, or it will take for-freakin-ever).
It worked fine for a while, but at some point started with the crashing again. Every time it's a different song, stopping at a different point in the process. I've started removing the song it crashes on each time (or at least, the last song listed on the "gapless playback" line), but there are about 4000 songs in this batch, so it will take a really long time if I keep going this way.
Any other suggestions on how to sort this out??

Just in case anyone else is looking for a solution for this...
In my case, I determined it to be a file or files that iTunes was adding that was corrupted or in some other way causing iTunes to choke. It appears that there was no direct correlation to the "determining gapless" process... it was something in the "Automatically add" folder that it would hit and crash on. I basically removed everything to another folder, deleted the library, then moved stuff back to "Automatically add..." a handful at a time. Not 100% sure, but I'm pretty confident that it was actually old podcast files that were giving version 10 fits.
So if you've run into this and the other suggestions don't help, check within the "Automatically add to iTunes" folder for a "Podcasts" folder (may be two to three levels deep), and remove that...

ITunes duplicates random songs when importing

I recently just reorganized my music library to get rid of some of the duplicate songs, but when I deleted, then reimported my songs, itunes randomly duplicated probably about 1k songs, and I don't know why. Is there a way to prevent Itunes from doing that or do I just have to go through and manually take them out?

If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Incomplete playback seems to be reported several times a day here. I don't recall this happening before iTunes 10. I would suggest posting feedback to Apple so they aware of an issue.
iTunes application feedback - http://www.apple.com/feedback/itunesapp.html

Does iTunes create a copy when importing content?

I was wondering if iTunes creates copies of the movies I import. If it does, should I delete the content I used from my hard drive

Hello Jaime_Perez86,
Thank you for using Apple Support Communities.
By default iTunes will make a copy of what you are importing and add that to the library.
You can see where the file is being stored that iTunes is playing back like this:
Locate your iTunes files
Do either of the following:
Find out where a file is stored: Select the item in iTunes, and choose File > Get Info. The path to the file is shown at the bottom of the Summary pane (next to Where).
Show the file in the Finder: Select the item in iTunes, and choose File > Show in Finder.
From: iTunes Help Menu
https://help.apple.com/itunes/mac/11.1/help/index.html?localePath=en.lproj#itns2 999
If you notice that your iTunes media files are not all in the iTunes media folder, you can consolidate the meda into the iTunes folder to make backing up your library easier.
Consolidate your files in the iTunes folder
Depending on how you imported items into iTunes, some items in your library might be stored in different locations (in another folder or on another hard disk, for example).
You can consolidate all the files in your library in the iTunes folder—for example, to make it easier to move your library to a new computer.
Choose File > Library > Organize Library.
Select “Consolidate files.”Files remain in their original locations, and copies are placed in the iTunes folder.
To create folders (Music, Movies, TV Shows, Podcasts, Audiobooks, and so on) inside your iTunes folder, and place all your imported media files in the appropriate folders, select “Reorganize files in the folder ‘iTunes Media.’”
From: iTunes Help Menu
https://help.apple.com/itunes/mac/11.1/help/index.html?localePath=en.lproj#itns2 999
All the best,
Sterling

Itunes keeps crashing immediately when I launch

whenever I try to launch I Tunes, it literally crashes in seconds. I uninstalled and reinstalled and it still happens. help!

Hi DakotaJK,
Thanks for visiting Apple Support Communities.
You may find the additional steps in this article helpful with troubleshooting iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
All the best,
Jeremy

ITunes 5 silently fails when importing MP3 if MP3 is bad

I have been ripping some MP3's from CD with a tool other than itunes (so that I don't have to rip twice to put on another machine) and if I have a MP3 that ripped and was bad, Itunes doesn't do anything, it just fails silently.
If I attempt to open it with quicktime, quicktime complains it doesn't understand the format of the file, which seems to be what itunes is failing silently over.
Maybe a dialog box if something FAILS in itunes?
-troy

Ye playing the file should automatically add it to iTunes but its not since I updated iTunes.
The music plays and I can see the the time bar in the window on the top of iTunes but the file is not located in the iTunes library or anywhere in iTunes so I cant right click it.
At the moment the mp3 file is on my desktop. Normally dropping and dragging it into iTunes adds it into my 'iTunes' folder in the 'Music' folder.. but this is not happening. I've tried manually adding the file into the 'iTunes' folder using the appropriate folder titles etc.. but iTunes will not detect the new mp3's. Wierd!!
I think I might just have to re-install iTunes

Only preinstalled apps work now, how do I get to use my other apps again? I have 3GS with newest update but all of my itunes apps crash directly when I try to launch them. Reboot doesnt work, email wasnt loading before this issue so I reset now this.

My phone is not jailbroken and I have had no problems until now. I updated the firmware a few weeks ago with no problem. I noticed yesterday I wasnt getting all of my emails because I get some of the same emails on multiple accounts and they were not showing up. The refresh pinwheel just kept spinning but I did not think much of the problem because there is not good service in the building and plus I hava a number from the east coast but since I'm on the West coast I get subpar service comparred with the local number people, is this true? Anyways I got home and my email would still not ever finish loading so I turned the phone off but it wouldnt turn off. After 15 miniutes the shutdown pinwheel just kept spinning so then I did a hard reboot and it quickly shut down. I started it back and my email works now but none of the apps from the app store work.

Go to your App Store application and under the Featured section, scroll all the way to the bottom and tap on you account. Sign out of the account, then sign back in from the same section. Download a free application (any free app should do the trick) and that should make all of your apps work again.

CS Adobe Illustrator 6 crashes when importing- what's causing it?!

CS Adobe Illustrator 6 crashes repeatedly when importing both .tif and .jpg files; this is a new development; what's causing it?! OX 10.10.2 Yosemite

HI
I had the same problem but this worked for me..
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
then re start Illustrator and try printing again
Hope ok
Mike

ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes

Here is alist of all my problems:
Whenever I try and sync my iPhone     to my computer it doesn’t work and then my iTunes crashes, there are no     error messages it just freezes and crashes.
After I have done this my iTunes     doesn’t even open and crashes strait away.
My iTunes also crashes     sometimes when I am just trying to move from (for example) music to     movies.
My iTunes also refuses to     access iTunes store (no errors it just doesn’t work).
Sometimes I can get past the     backup issue by cancelling the back up and letting it sync, but no it won’t     even let me do that it freezes and crashes before it can even transfer my purchases.
All thishappens if I can even open up my iTunes.
I amcurrently running ios 4.3.4 as I can even update to ios 5 I am running (tryingto) iTunes 10.5.
I have trieduninstalling and reinstalling iTunes about a 1000 time and it hasn’t doneanything (done as instructed on http://support.apple.com/kb/HT1923). I havebeen trough tones of pages on the community and on the other support pages thatapple has but I have found no answers. I have also tried to install an olderversion of iTunes but it just comes up with an error message saying all myfiles are configured to iTunes 10.5 and noting work on that either.
This hasbeen going on for ages and I know there is a lot to deal with in this post butplease if anyone has any ideas, knows, or has dealt with any of the above please help.
Thank you

I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

Itunes (WinXP) Crashes OS when importing CD

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