ITunes with 64bit Windows 7 - Freezes

I was going to install iTunes on my computer running a 64bit version of Windows 7. Even though it is a 64bit version of iTunes, it seems like it installs as a 32 bit application. It has * 32 beside the process in task manager, and it's installed in the x86 program files folder. Besides that, it seems to install fine. However, when I run iTunes, it freezes for a few minutes and shows the CPU usage frozen at 25, and the interface doesn't respond at all. If I minimize the program, I can't bring it back up until after a few minutes. When it finally started working, it showed the capacity of my iPhone 3G as 4 gigabytes instead of 16gB. When I tried to transfer purchases from the phone to my computer, it showed the transfer progress bar and I got no errors, but the applications didn't show up in the apps window. I think this is some sort of 32bit 64bit compatibility issue. Does anyone know how to solve these issues?

I would like some feedback on this issue as well. I have iTunes 10 installed on a Windows 7 64-bit laptop as well. I hate to even watch any of my iTunes shows due to the lagging and freezing. It is extremely frustrating since I purchased this particular season of shows because they are no longer available to view online. I have stopped all unneeded services and disabled DirectX video features. It didn't help.
I am also confused about the iTunes 64 bit version as it does say it is the 32bit version in task manager not to mention the Quicktime is only in 32 bit as well.
Someone, please give some insight.

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TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Dv6 1361sb with 64bit Windows 7 wont boot even with recovery CD

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Do you have another hard drive that you can try?

HP Photosmart Premium c309g wireless network printing problem with 64bit Windows 7

A problem exists where the c309g is installed on a wireless network where one of the PCs on the network is running 64bit Windows 7. Amongst other things, the printer may print very slowly, appear disconnected or unavailable through the HP Solutions Centre and may not be pingable from any of the PCs on the network. The problem will affect ALL the PCs on the network !
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Once disabled, the printer will start to work normally. HP are aware of this problem which may be unique to the 64bit version of Windows 7.

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64bit iTunes on 64bit Windows

I am running 64bit Windows 7 on this machine and I downloaded what is supposed to be 64bit iTunes from http://www.apple.com/itunes/download/
Problem is when I install the iTunes64Setup file that I downloaded, launch iTunes, and then check it out in task manager it is actually running iTunes.exe *32.
How do I get this to run in 64bit mode?!?
Screenshot: http://oi60.tinypic.com/bdjhjs.jpg

The AppleMobileDeviceHelper.exe, APSDaemon.exe, and anything else that seems to be Apple related is the 32bit version as well.

How do I install iTunes with a Windows 7 account that uses parental controls?

I have setup a small computer for my daughter to use, running Windows 7 Home Premium. I've enabled Parental Controls through the control panel. So far, I've been unable to install iTunes for her. If I try running the installer as admin, when I try to run iTunes as her, I eventually get a message telling me that itunes64.msi was rejected by the digital signature policy. If I run the installer as her, I get a message saying the system administrator doesn't allow the app to run; I have added the installer to the list of allowed applications. Anyone know how to install iTunes in this case?

Hi mlheidt,
If you are having trouble installing iTunes on your Windows 8 computer you may want to use the following article to help you get it up and running -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L

I recently tried to upgrade my itunes on my dell laptop with 64bit Windows 7 and it stopped working completely. So I tried deleting and installing all over again and haven't been able to reinstall it since. I've tried numerous things i've read in forums

I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
I hope someone is able to help me with this.

Did you already try what bnoir suggested in this post about error 0x800736FD:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
This thread might help as well, suggestion provided by bnoir:
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
Message was edited by: Ingo2711

HT203175 Is anyone having memory leak issues with 64bit Windows 7 and iTunes?

iTunes runs for a period of time and then a dialog box appears. It takes longer if you let the program change tracks as in a playlist. You can accelerate the process by picking a new song after they play for a while (double click). Eventually, you get a dialog box that states - The iTunes Library file cannot be saved. An unknown error occured (-50). Eventually, the program locks up.

One thing that you can try that i read was disable the iTunesHelper.exe program either by the msconfig program or just disable the service. Appearently this can cause a similar issue. All this program does is open iTunes when you connect your iPod to your USB port. I am wondering what 64bit patches you guys are on? Maybe if you list them we can figure out if some Microsoft patch is causing this issue, a circumstance, or bad programming from Apple. I will review my system and list my patches tomorrow. I dont remember this always happening, nor do I remember it only happening after an upgrade to the iTunes.exe or iTunes files. Sometimes, things seems a certain way until you really find out their root cause. I am still trying to find some time to finish debugging the application. I didnt realize how big the symbols directory was for Microsoft. I am finding myself juggling disk space since i am using a laptop.

ITunes for 64bit Windows 7 Driver/CD/DVD/Drive Issues-

Hi There
I am sure that there are many many users out there suffering the same frustration as me in regard to ITunes just not working properly with Windoews 7 (64Bit).
I have been trying to solve the mystery of "ITunes for Windows Registry Settings Warning When Opening Itunes.
I have tried all the recommended actions to correct this problem without any success and I do mean ALL.
Below is a screen shot of my registry, can anyone see anything wrong with it?
In the meantime (Last four months) I have stopped using ITunes and instead have used Digital 7, this will be my very last attempt to get ITunes working properly, failure will mean consigning ITunes to the same place as any other Software that does not do wshat it says on the can.
I hope someone can help.

That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
I want to verify if the symptoms are present for a particular software issue before looking at other issues. I really doubt it is a driver issue at this point. If it was, then I suspect the issue would be present from day one.
It could be that the lens has dust buildup preventing it from working properly. They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens. If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser.
It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Using iTunes with multiple Windows accounts

A friend of mine has 2 Windows accounts on his Win XP machine. He uses iTunes on each account, but has his music in a shared location. If he has music playing in iTunes on one account and then uses Fast User Switching to log into the second account, the current song continues to play but the next song and every song thereafter will be very jerky. Like trying to stream music with a slow internet connection.
Any thoughts.

hiya!
hmmmm. it might well be the Windows Fast User Switching causing his problem (although he isn't getting the usual problem i see associated with Fast User Switching):
iTunes for Windows: about Fast User Switching with Windows XP
love, b

Is there a way to use Itunes with a windows phone?

I just bought a windows phone and would like to bring in tracks from my Itunes library to use as ringtones. I have 5000+ tracks in my Itunes (for windows) library and refuse to purchase any more as ringtones.
Is there a Itunes for windows phone app I can get? Or is there a good 3rd party software utility that I can use to import tracks to my phone, either using the web; or with a direct connection. My phone has the Zune software and it will not allow tracks within it used as ringtones.

No.
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TS3694 I continue getting "the file itunes library.itl cannot be read because it was created by a newer version of itunes" with my Windows 7 operating system. There are no threads devoted to this problem. Any recommendations?

I keep on getting the following message:
the file itunes library.itl cannot be read because it was created by a newer version of itunes
This is occurring on a Toshiba laptop running Windows 7. It appears no one has ever encounted this problem using a Windows 7 system judging by the lack of threads devoted to discussing this issue. Is this the end of the road for my participation in the Apple world, or is there a possible fix for this problem?
I run iTunes on my computer, on my iPad 2, and on my iPhone 4S.
Sincerely,
Ralph W.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

SYNC Itunes with a Windows Mobile??

Hello everyone, I juts got the AT&T HTC Kaiser with Windows mobile 6... is it possible to syn my itunes music with my device through the Active Sync.
Can i download Itunes into my phone and then trasnfer my music is there like a plug in hat i can download and convert my "smartphone" into a Ipod???
Thnanks in advance

Only the iPod/iPhone range and the iTunes enabled phones from Motorola are compatible with iTunes for Windows and with songs from the iTunes Music Store. If your phone shows up in Windows Explorer and allows you to drag and drop music files then you be able to use songs in your iTunes Music folder but it will take a bit more work. Also you can't directly convert standard iTunes songs to another format due to the DRM (Digital Rights Management) copy protection. You may be able to get your phone working with the aid of a third party helper program. Have a look at this one and see what you think:
iTunes Agent -Windows

Can I download itunes with a Windows 8.1 operating system?

how can I download itunes for windows 8.1 operating system?

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I can't see any motivation for Apple to change iTunes for as long as Microsoft continue to have desktop support in Windows (which, unless they want to alienate all their enterprise customers, they must do for at least the next decade). Likewise support for Windows RT (which I suspect is dying, given that MS didn't release a Surface 3 in parallel with the Pro 3) or Windows Phone is going to be very low on Apple's priority list given the direct competition with iOS devices.

I've had Itunes since 2009. Purchased a new computer and attempted to install Itunes with running Windows 8 and encountered a problem. Itunes stopped with error 2324. Having problems trying to reinstall Itunes. Help please.

I've been and ITunes customer since 2009. I have a ipod classic with close to 9,000 songs. I recently purchased a new laptop and attempted to download the latest ITunes version 12.0 to my laptop. I'm running with Windows 8. During the download, ITunes stops and gives error code 2324. Can't reinstall ITunes. ITunes doesn't work. Please help.

Hi chenalej924,
We've an article (linked below) that details a number of steps which can help get iTunes successfully installed on your computer.
Issues installing iTunes for Windows
http://support.apple.com/en-us/HT201668
Regards,
Allen

ITunes with 64bit Windows 7 - Freezes

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