Itunes with shuffle won't open, computer stopped recognizing shuffle
Here's the story:
Yesterday my itunes wouldn't open. I double click it- itunes 8 won't open up, this is out of the blue because prior attempts it's working fine. No new programs installed- only antivirus software is running.
I connected my shuffle- 1st generation shuffle- it's still working- songs are playing.
I put in the original ipod CD- it says my ipod needs to be reformatted, my intention is to reinstall itunes.
As it's reformatting my ipod shuffle an error box pops up, and the computer freezes.
When I reboot and try connecting the ipod shuffle- it says firmware not updated or when i run the "ipod updater" 2005-1-11 it says invalid ipod service version.
So i download itunes the latest version from the itunes site- and i reinstalled it. when i double click to open itunes- the computer will process for 1 second, but then itunes won't open.
when i reinstalled itunes with the version that came on my original ipod cd- itunes opened up great (green browser version) but i couldn't upload songs onto the ipod shuffle- it would say error.
so i went to the website- it said under troubleshoot to reinstall the latest version of itunes- so i did that with 8.0.2.20.
When i hook up my shuffle- under my computer- the drive is just blank.
And now when I double click itunes to open- no browser opens.
ideas? it was all working fine just days ago.
Message was edited by: ThedoctorJP
Oh sorry to clarify. the version of itunes i'm trying to open is
8.0.2.20
when i uninstalled itunes- and reinstalled it using the original cd it came with- itunes worked (it was the green browser version)
but using the old version of itunes- when i tried to upload songs to the ipod- it would say error.
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