Itunes with Vista, Data Execution Protection settings closes Itunes.

I star-up Itunes. It launches correctly. Once the Itunes window is open and my music librairy appears, Microsoft closes Itunes. The final message says its the Data Execution Protection settings that forced it to close. I try and change the settings by turning the DEP off for Itunes, but it says that it can't run without it and refuses to disable it for Itunes.
Called Apple, they say it's a Microsoft problem...
Called Microsoft, they say it's an incompatibility problem with Apple and pointed me here.
Any suggestions?

After seeing Bill-Taylor's response, I decided to try alexloise's suggestion to see if it would solve the relatively minor Vista/DEP on iTunes shutdown issue. The short answer seems to be "no," at least in my case. The Microsoft link that turingtest2 posted gave me a big headache, but did not show me how to disable AutoRun for the CD/DVD drive. (If I understand correctly, other types of AutoRun should already be disabled if all Important and Recommended Windows updates have been installed.) So I tried the registry edit suggested in this article: http://www.pcmag.com/article2/0,2817,2254345,00.asp. Only then did I see the iTunes notification mentioned by alexloise:
Unfortunately, I continue to see the familiar DEP notifications when exiting iTunes 11.4.

Similar Messages

Audition and Vista-Data Execution Protection

My old system gave up recent. I bought a new 64bit system with Windows Vista Ultimate. I reinstalled Audition and could not get it to run.
I kept getting and error message - "To help protect your computer, Data Execution Protection has closed Audition." I followed to instruction from vista to silve the problem, but to no available. I need help. I have too many projects lined up. Thanks

As no-one else has answered, I'll say what I remember.
I believe that the problem was with Vista64 sp1 and Audition 3.0 before the 3.01 patch, and there were 2 workarounds. The first was to install the original Vista64 , then AA 3, then install Vista sp1, the second was some convoluted process involving putting the PC's date forward, installing, then putting the date back. I thought a patch was issued by Adobe to sort all this out, but it doesn't seem to be on their downloadable updates any more.
This may all be complete rubbish, because here, by luck or good judgement, the installation of AA3 on Vista64 Ultimate went fine. My Vista DVD is non-sp1, so that may be why.
It would be nice to have a clarification from Adobe about what the actual situation is now.
PS A patch was indeed issued. I have it here. If it's still on the Adobe site it is quite well hidden! It's a tiny zip file.

Can't run itunes on Vista - Data Execution Prevention issue

Have installed iTunes on vista successfully. When I try to launch, was prompted to re-install iTunes again... digged a bit and came across this Data Execution Prevention issue...
Any idea how to solve this issue?

The following polydorus post is a good place to start with a DEP error:
http://discussions.apple.com/thread.jspa?messageID=10345363&#10345363

Unable to open Itunes in Vista - data execution prevention (DEP)

I'm unable to open itunes on my computer. I can install it but not open it. It says that the data execution prevention has stopped the running of the program. I have tried to change the settings of the data execution program, but it will not allow me to accept itunes - as it says that DEP has to be activated for itunes and cannot be deactivated. What do I do?

One temporary solution is to run itunes through XP rather than vista.
To do this go to the program icon (makes sure its not a shortcut, and the actual program icon, you can find this in your program files if its on on your desktop)
sideclick on the icon
go to properties
compatibility tab
check Windows XP service pack 2
tell it to apply
This should allow you to use itunes

ITunes 12 incompatible with Windows Vista Data Execution Prevention

I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
Product
iTunes
Problem
Stopped working
Date
10/16/2014 7:37 PM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 12.0.1.26
Application Timestamp: 543e558b
Fault Module Name: StackHash_d697
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 105059cc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: d697
Additional Information 2: 2bd40df4cf0a606a4574668730104c34
Additional Information 3: d700
Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
Extra information about the problem
Bucket ID: 50
This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S. If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can. Though this part is totally optional. The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one. Try opening iTunes again and then closing it, and TaDa, no more error messages. I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
Happy new year \o/

HT2292 Have upgraded to itunes 11.0.1.12 start itunes and it is closed, message reads I tunes closed to help protect computer, data execution prevention has closed itunes. windows Vista 32bit

Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.

You're welcome. Glad you got things sorted out.
(No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.)

ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX

I have been getting a "Vista Data
Execution Prevention" error message whenever I closed iTunes for months
now, and after reading through a few forums, I have found a solution
that works. It only takes two minutes. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S.
If you want to go back and de-select running
"AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
can. Though this part is totally optional. The next time you close
iTunes, you will get one last "Vista Data Execution Prevention" error
message, but don't worry, it will be the last one. Try opening iTunes
again and then closing it, and TaDa, no more error messages. I don't
know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
JUST ONCE solves the problem, but it worked for me.
Happy new year \o/

Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free).

Is iTunes compatible with Windows Data Execution Prevention?

Is Itunes compatible with Windows Data Execution Prevention?
Every time I open iTunes, the Data Execution Prevention Closes it Down. We Have Windows XP

I finally got it to work by making sure that I was running itunes as the "administrator". Here's what I did: Right click on itunes......click on 'run as'.....click on "administrator", it'll ask for a password. If you don't know it (like me) create a new account user called "Admin" with a password. Everytime you want to use itunes do this. I know it's a pain but so far so good. Hope this helps.

After itunes is closed i get warning saying data execution protection closed itunes

after I exit itunes I get a warning saying data execution protection cloesed itunes, this is after it has already shut down. I tried to exclude itunes from DEP but did not work. Thanks

I don't have a solution for you, but it seems that if you visit the iTunes Store at some point while iTunes is open then you don't get that error when it closes.
tt2

HT201413 Why does Data Execution Protection or lack thereof keep shutting down iTunes

Why does Data Execution Protection or lack thereof keep shutting down iTunes?

Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host>

Windows shuts down itunes reference data execution protection

windows Data Execution Protection is shutting down my itunes. Have uninstalled and reinstalled itunes to no avail. Still shutting down before it even starts. Help.

miniart18 came up with a solution; found it on another post. open itunes by right click & select "run as administrator". good luck and thanks again miniart18!

Itunes crashes as soon as I open itunes store. Also message: data execution prevention has closed itunes flashes up after itunes has closed??

After the recent update of iTunes. Every time I try to open up the iTunes store it crashes iTunes, But I can play my music absolutely fine through my library. Also whenever I close iTunes a message saying 'data execution prevention has closed iTunes flashes up on my screen??
Any ideas??

Hey there KP187,
Here is an article for you that will help you troubleshoot this issue with iTunes on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Why Might Data Execution Prevention Be Closing iTunes 11.2.0.115?

I don’t own any Apple hardware and only use iTunes to listen to songs I purchased in the iTunes store that only work in iTunes. I started noticing problems when I updated to version 11.2.0.115 today. The “iTunes.exe” process remains in the “Processes” list of my Windows Task Manager for about 30 seconds after I exit the program. A balloon then appears in my taskbar saying Data Execution Prevention has closed iTunes. Windows Help and Support suggests seeing if a DEP-compatible version is available before turning DEP off for the program. I’m using Microsoft Windows Vista Home Premium Service Pack 2 32-bit. What, if anything, can I do?

I fixed it on my computer. Not sure which of the steps I did fixed it so I will list all of them.
I wasn't getting the error until I did the following (to prevent it from just crashing on logging into the iTunes Store)
https://discussions.apple.com/message/23987910#23987910
I added C:\Program Files (x86)\Common Files\Apple\Apple Application Support; to the system variables PATH (depending on your operating system, your file path will be different). How to do that has been outlined in the above linked article.
This now caused DEP to freak out whenever I logged into the store and close iTunes. Adding iTunes to the DEP filter didn't solve the problem. So I removed all the saved system settings for iTunes and ran Apple Software Update. I also went to the DEP and added every .exe I could find in C:\Program Files (x86)\Common Files\Apple to the exceptions list (again, depending on your OS the file path may be different.)
To remove the saved system settings for iTunes you can find those in C:\Documents and Settings (for Win XP) or C:\Users (for Win 8). Find a folder named AppData or Application data under various user names and remove any Apple related files you can. I had one .log file that couldn't be deleted, but that shouldn't be a problem.

Latest Security Updates cause Data Execution Protection errors

Since the latest Windows updates I have been inundated with Data Execution Protection errors in IE 11. I have tired the troubleshoot of tuning off add-ons but the error continues. I only have Norton 360 toolbar as an add on anyway.
I can't isolate the problem - any suggestions?
As a side issue I also can't launch Google Chrome - it crashes on launch from a new installation.
I am running Windows 8.1 on a Lenovo X1 carbon laptop.

Hello Adrian0511,
Which update do you mean?
Have you tried to reset Internet Explorer as MVP Rob mentioned?
We could go to Control Panel\Programs\Programs and Features click View Installed Updates and then uninstall the update and check if the issue stseill exists.
For more information about troubleshoot problems with removing updates, please take a look at the following article.
http://windows.microsoft.com/en-hk/windows/troubleshoot-problems-removing-updates#1TC=windows-7
About the Chrome issue, it is recommended to ask in the related Chrome forum.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Data Execution Protection and CHM?

Has anyone else had trouble with CHMs being shut down by XP's
Data Execution Protection program? We have XP Service Pack 2 on
several machines, and it's never happened before. I just got a new
machine with XP SP2 and it won't run a CHM. I had to go into the
DEP window (under Control Panel - System - etc.,) to specifically
tell DEP to run CHMs.
That's fine for me, but what about clients and partners who
try to run the CHM?
Any ideas?

Thanks for the reply. It has happened to two CHMs -- one
compiled on my new XP machine, and one that was compiled on my old
Windows 2000 machine. The files only fail to run on my Windows XP
machine -- the two CHMs run fine on other Windows XP machines.
For one CHM, it isn't actually the DEP that stops the CHM
from running -- it's just the browser saying that it can't find (or
execute) hh.exe. Here's the error message:
hh.exe - Application Error
The instruction at "0x4080ded1" referenced memory at
"0x4080ded1". The memory could not be "read".
Click on OK to terminate the program
OK
For the other CHM, it's definitely the DEP that doesn't want
to run hhlauncher.exe -- but it takes at least a few minutes of
browsing in the CHM before DEP shuts it down. And as I say, DEP
doesn't shut it down at all on other machines -- just mine.
This is the first time I've had these problems. We're not
using a new version of RoboHelp, and no one here has this problem.
Any other suggestions?

Itunes with Vista, Data Execution Protection settings closes Itunes.

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