ITunes & WMP freeze when importing 2nd CD

Sorry if this is repetitive, but haven't got this figured out yet. At first I thought it was just iTunes, but i've found that WMP 11 also freezes. I am able to import an initial CD without a problem, but when I put in the next one to rip/import, my computer completely freezes and I have to power off/on to get it started again. I've tried many suggestions in this and other forums with no luck. I also contaced Gateway computer support which didn't help. Any suggestions are grealy appreciated. Here's the diagnostics:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
GATEWAY MX3414
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), Cdr4_xp (7.1.0.188),
UpperFilters: incdrm (4.0.0.16), Cdralw2k (7.1.0.188), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce Go 6100
Connected Device Information:
DiskDrive, ST9100825A, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD-RW GWA-4082N, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: HL-DT-ST DVD-RW GWA-4082N, Rev CG03
Audio CD in drive.
Found 8 songs on CD, playing time 42:27 on Audio CD.
Track 1, start time 00:02:33
Track 2, start time 05:47:73
Track 3, start time 11:56:65
Track 4, start time 17:03:55
Track 5, start time 21:43:35
Track 6, start time 27:38:63
Track 7, start time 33:15:63
Track 8, start time 37:47:20
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

For anyone who may be having this same problem, I may have found a work-around! I still don't know what's causing the problem, but maybe this will give someone out there a clue to solve it. I have found a way to import consecutive CD's without the freeze-up. Try following these steps:
1) Import the first CD (no problems)
2) Eject the CD and CLOSE iTunes
3) Load the next CD into the drive BEFORE opening iTunes
4) Open iTunes and the CD imports without a problem!
Haven't tried to see if this works around the same problem I was having with WMP yet, but suspect it does. So it appears that the problem may be with the drive or program not being able to 'reset' after importing the first CD??? Hope this helps someone figure out the root of the problem, and in the mean time hopefully you can at least get your music onto your pod without having to power off/on after every CD!

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ITunes freezes when importing music from CD and also when playing,

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Hello Malanakate33,
Thank you for contacting Apple Support Communities.
The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
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Hello aczett,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
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Hey ptitmousse,
I would run through the recommended troubleshooting steps for iTunes freezing here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Welcome to Apple Support Communities!
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Hi! I have been searching for a solution to this problem, but have not had any luck. Whenever I try to import a CD to iTunes, my computer freezes. Just recently, my computer started freezing when I play songs through iTunes. I have noticed that some people have similar, if not the same, problem and any suggestions of things that may help are greatly appreciated!

b noir,
I also have had this same issue. In reading your reply, I've also saved my CD diagnostics....they are included below. I'm fairly convinced that my problem lies in the drive. It is causing WM Player to lockup as well. Please help....thanks.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1), MxlW2k (1.1.0.116),
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Video Display Information:
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Connected Device Information:
DiskDrive, ST380011A, Bus Type ATA, Bus Address [0,0]
CDROM, Lite-On LTN486S 48x Max, Bus Type ATA, Bus Address [0,0]
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D: Lite-On LTN486S 48x Max, Rev YDS6
Audio CD in drive.
Found 11 songs on CD, playing time 50:26 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:01:32
Track 3, start time 08:56:45
Track 4, start time 13:32:07
Track 5, start time 18:49:72
Track 6, start time 23:07:20
Track 7, start time 27:44:12
Track 8, start time 32:09:62
Track 9, start time 36:09:72
Track 10, start time 41:17:72
Track 11, start time 45:47:67
Audio CD reading succeeded.
Get drive speed succeeded.
E: SAMSUNG CD-R/RW SW-252S, Rev R901
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Dell Windows XP

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Open iTunes on the "Inactive" machine.
Go to Music, Select All, Delete. Keep files.
Do the same for Movies, Music Videos.
Go down to Playlists, select the top one, hold down the delete button until they're all gone.
File-->Library-->Import Playlist. Choose the "Library.xml" file you saved.
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Delete all the duplicate playlists named "Music," "Genius," "Purchased," and "iTunes DJ."
Well, I just upgraded to iTunes 10.2.2 a few days ago and tried to do this again like I've done it dozens of times before. Now, iTunes just goes unresponsive after the library import. It got through the "Importing library" bar to the long wait and stopped. I can still multiprocess and use other programs, but iTunes is hovering back there not responding to clicks. Task Manager doesn't seem to think iTunes is using my CPU, and I don't see my hard drive rattling. Any thoughts on why iTunes might hang up when importing a large library?
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iTunes isn't an editor. You need an app that's intended for editing audio files, like Adobe Audition (http://www.adobe.com/products/audition.html) or Audacity (free in the App Store).

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PT wrote:
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Ummm....ok, thanks for answering the completely irrelevant question that someone else asked, but how about dealing with the actual topic of this thread?!
Seriously, why did my iPod Classic freeze when I tried to hook it up??? It happened twice. It seems to be working now, but still, I'm concerned.

My Itunes keeps freezing when I try to sync it HELP!

After the new update my itunes keeps freezing everytime I connect my Ipod it will get through half of the syncing and then it freezes!!!!
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HELP!!!!

Try here. It also containes a link for XP
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

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I've uninstalled iTunes and reinstalled, but the problem continues.
Anyone have any ideas as to the cause – and a work-around to solve this problem?

hello Florida!
it is an itunes has encountered an error.
does your PC have dual cores or dual processors? if so, there's a hyperthreading problem which has been producing that error message when importing. try Otto's trick here:
http://discussions.apple.com/message.jspa?messageID=826742&ft=y&#826742
(the same issue underwrites the podcast problem Otto is talking about, and the same technique has been working for importing crashes.)
keep us posted.
love, b

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Hi Zivan,
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iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
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G'Day Experts !
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Howdy SheppBoy,
If you are having an issue with iTunes becoming unresponsive when you connect a device, I would suggest that you troubleshoot using the steps in this article -
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
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Hello,
Everytime I try to rearrange my music or take music on or off my Ipod Nano my Itunes freezes up and I am unable to sync my new music to my Ipod. What is going on? I have uninstalled and reinstalled I have reverted my Ipod back to factory settings and yet it still freezes when I try to add or take music off the Ipod. What other suggestions should I do?
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Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
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• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
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Itunes stop working when importing cd

Every time I try to import a cd, itunes stops working and closes down. What do I do? Please Help! And where did gracenote come from. That never showed up before. Anyone know how to disable gracenote?
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There's a bug with 10.1.0.54, Amanda, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
(4) Or, if no known-good copy of 7.9.3.0 is available and your PC doesn't have a shadow copy of the 7.9.3.0, you can replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 by performing some installation gymnastics with the current (11 am 18 Nov NZ time) version of the Safari 5.0.2 installer, as per:
http://discussions.apple.com/thread.jspa?messageID=12598386&#12598386
*NB with (4) if you have a 64-bit version of Vista or 7* ... the Apple Application Support program files are instead located at:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
(2, 3 and 4 do help with the device-syncing variation.)

ITunes & WMP freeze when importing 2nd CD

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