ITunes won't burn audio cd (error 2131)

when trying to burn a CD i receive the error code (2131)
Attached i copied the diagnostics run for the CD/DVD test drive:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1520
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3.1
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number B594E1239674CD99
Current user is not an administrator.
The current local date and time is 2010-08-01 11:44:58.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 2eb3497708f7399fe5f0815752a2d304
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Drive is empty.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

Best to update the firmware on your TSSTcorp DVD+-RW TS-L632H optical drive with that one.
Dell first fixed the bulk of the 2131 issues with that with the rev 300 A02 firmware, but there have been a lot of firmware updates issued by Dell since then, too, for that drive.
Probably the easiest way to update is to head to the dell Downloads and drivers page, and enter your Service tag:
http://support.dell.com/support/downloads/
That should show you the latest available firmware version for the TSST drive.

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Itunes won't burn audio cd

itunes asked me to update so here i am version 10.6.3.25 i'll
be reluctant to upgrade in the future... IF i can resolve this error!!
it now fails to burn audio cd's. previous version had no problem.
before anyone says anything about my cd burner... since the upgrade
i've used nero to burn itune files to an audio cd just fine. it's
NOT the burner. also after the upgrade itunes imported a prerecorded cd
with no problem.
now whenever i select "burn playlist to disc" itunes status appears "preparing disc"
then error popup comes up "The attempt to burn a disc failed. An unknown error occured (-3)"
i also tried burning WITHOUT "Include CD text"
i could use nero but prefer itunes for burning cd's... can anyone help?
running itunes idagnostics on CD/DVD drive gave the following:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Gateway FX530XV
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013A36C0E594A68
Current user is an administrator.
The current local date and time is 2012-07-26 14:07:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7600 GS
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently not running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: HL-DT-ST DVD-RAM GH22LP20, Rev 1.02
Audio CD in drive.
Found 10 songs on CD, playing time 30:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:50:27
Track 3, start time 05:37:34
Track 4, start time 08:45:54
Track 5, start time 11:49:41
Track 6, start time 14:37:24
Track 7, start time 18:09:28
Track 8, start time 21:42:02
Track 9, start time 25:11:37
Track 10, start time 27:43:55
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 10 16 40 48.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code -3(0xfffffffd). It happened on drive E: HL-DT-ST DVD-RAM GH22LP20 on CDR media at speed 0X.

I'm having a similar problem, but without any error message at all.
I have a number of audio files that I created myself using garage band. These were converted by Quicktime to .mov audio files and loaded into my iTunes library. Before I upgraded to Snow Leopard, I was able to burn audio cds from playlists containing these audio files with absolutely no problems.
After upgrading to Snow Leopard (OS 10.6.8) my software update told me that I also needed to update my iTunes. What a mistake that was!
Now, when I select a playlist and tell it to burn an audio cd, it asks me to insert a blank disc. Then it looks like it's starting to prepare the disk image - at least for a couple seconds. Then it just quits and goes back to the state it was in before I attempted the burn. The cd is still inside the drive and the only way I can eject it is to quit iTunes.
I might add that, since all these files are my own original creations, none of them are protected in any way, so there is no reason for iTunes not to allow them to be burned on as many cds that I want.
I know my disc burner is working because I am able to burn audio disks using the 3rd party software called "Burn."
The audio files are also OK, because I can play them in both iTunes and with Quicktime.
I really hope someone has an answer for this. I need to burn a lot of CDs. My church choir members use them to practice their singing parts. The "Burn" application I am now forced to use works, but it is very awkward to use. I wish I had never "upgraded" my system. I GUESS IT REALLY WAS A DOWNGRADE!
Help!!!

ITunes won't burn a CD after 10.4.7/6.0.5

This is an echo of the post, "iTunes won't burn audio or data CDs"
The subject pretty much says it. My Dual 2.3MHz G5 is a little over a year old. I noticed this yesterday, the first time I've tried burning an audio CD from iTunes since both updates. Whether I select the built-in superdrive or my LaCie FW CDR/DVDR, after clicking "burn CD", iTunes reads the playlist, checks the media, and begins the "initializing disk" task; but right then the iTunes display changes to "canceling disk burn", and displays an error window. The disk seems completely untouched. I seem to be able to burn a CD OK in Finder. I haven't tried making a non-audio CD in iTunes. I have restarted a couple of times, including a shut-down-and-cold-start. I am now officially out of clues.
Can anyone help? I am Terminal-friendly. TIA...
PowerMac G5 Dual 2.3GHz Mac OS X (10.4.7) 2.5GB RAM Radeon 9600 video

Another interesting idea. Didn't seem to do it for me. Went down to 2x, tried both my built-in and my external drives. One change is that I now see the "preparing disc" progress bar before getting the "canceling disc burn..."
Interesting, to compare with Kevin's, is that if I have a disc already inserted, it ejects and I need to re-insert.
I might try downgrading to 10.4.6 if I can figure out how to do it, and maybe to iTunes 6.0.4 (if I can find an installer). I'll report any results.
I sure hope this is some simple bug that gets fixed soon...
PowerMac G5 Dual 2.3GHz Mac OS X (10.4.7) 2.5GB RAM Radeon 9600 video

My itunes won't burn playlist -i get 'an unknown error occurred' -why?

my itunes won't burn my playlists -i get 'an unknown error occurred' -why?
i just upgrtaded from an 80 to 160 GB, btw...
help!!!
thanks!

Hi insectsurfer,
If you are having issues burning a playlist to a CD in iTunes on your Windows machine, you may find the following articles helpful:
Apple Support: Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/ts2372
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/ts1374
Regards,
- Brenden

G5 dual-core won't burn audio CDs

I have a brand new dual-core 2.0 Ghz G5. It won't burn audio CDs that play on any of my dedicated CD players.
The CD players are fine. In fact, I had a PB G4 that I used to burn CDs that play perfectly on all of them up until I got the G5. I have tried three different brands of CD-R media (Sony, Maxell, TDK - all of which worked just fine on the G4) to no avail. I've tried burning from both Toast and iTunes 6.0.1, at speeds as low as 2x. I even did a complete clean install of OS X and tried burning from a fresh user account (with iTunes 5.0.1). Same problem.
Here's what happens: the CD burns "successfully" in iTunes and Toast (no error messages), and it shows up on the desktop and in the iTunes menu and plays fine on my computer. But when I put it into a CD player and press play, it just spins around and around and doesn't ever start playing.
This is incredibly frustrating and I'm not sure what to do at this point. I have contacted Apple but they are hesitant to replace the optical drive. According to them, if it's burning CDs that play on my computer, then the drive is OK. They admitted that it might be more "sensitive" than my Powerbook's drive, and perhaps "incompatible" with my dedicated CD players. I asked them what the point of having a Superdrive is if it won't burn CDs that work on any dedicated CD players... well, the conversation got unpleasant after that.
If anyone has any ideas for how to troubleshoot this, or fix it, I'm all ears!
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I don't have the dual-core but experienced the same thing. I tried to burn a DVD after having my G5 for one year. It didn't burn the disk. I called Apple and no support for G5 not in warranty. I purchased a new DVD burner and didn't have any problems since. The old burner was a Sony, the new one a pioneer DVR 106D.
I recently purchased DL DVR Pioneer drive (DVR DL-110D) and I can't even put a CD in the drive to burn. Worst money I ever spent. Don't know how Apple is on support of the DL drives but I'm going back to the old DVR-106D!

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My Itunes won't burn a CD... No error message, just asks for a blank disc then says "checking media" then nothing... Please help!

I have Windows 7 on a Dell. Open and play iTunes in the compatability mode and use Windows XP (service pack 2). Disregard any messsages to disable the compability mode. This has worked for me. I have also reinstalled iTunes and played with burn speeds etc. These ideas did not work. Compatability mode works.

Itunes won't open...error 2206..tried many time to uninstall and to install...any help?

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I have tried to uninstall and to reinstall...still won't open.
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The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
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I am the administrator, so this can't be a rights problem. The error message says "error writing to file c:\program files\apple software update\softwareupdate.exe. Verify that you have access to that directory".
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive, as per the following document:
How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
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This seems to be a common and, as of yet, unresolved issue. Check out: http://discussions.apple.com/thread.jspa?threadID=1742251&tstart=0

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Hello out there,
please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
I did not change anything on my system before that, so I just don't know what could trigger that...
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Before posting this question I searched the archives and tried the following, all to no avail:
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3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
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See if this helps: iTunes displays a -69 error when syncing iPod

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Hello -- I am having some iTunes issues. It will not play any MP3s in my library ... it will play CDs, but I get an error message when I try to rip them. And, very odd, QuickTime gives me this error:
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... it's hard in the poor places tonight ...
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okay. what antivirus and antispyware applications are you running at the moment?
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http://discussions.apple.com/thread.jspa?messageID=825155&#825155
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perhaps first try switching your antispyware off (experimentally) prior to playing or ripping, to see if that helps. otherwise, let's try a reinstall with antispyware disabled (like Justin) to see if that helps matters.
love, b

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I am haveing the same problem. Ever since updating the new Itunes I can't burn a cd. Never had a problem before It asks where do I want to burn the disk from and I click on Itunes then click burn cd it responds checking media then nothing. I also lost more than half my playlist when it updated Itunes and my IPod classic, now i also have a bunch of songs with question marks next to them and they wont play. I am more concerned with burning cd's can anyone help don't know much about computers.

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Welcome to the Apple Community.
Logging into iCloud with the Apple ID you use for iTunes, won't affect iTunes in anyway.
The following article(s) may help you.
Can't connect to the iTunes Store

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does your QuickTime currently launch? (itunes needs a functioning QuickTime in order to work properly.)
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Quicktime 7.1 Installers … get the one that doesn’t mention itunes 6
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ITunes won't burn audio cd (error 2131)

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