Itunes won't burn audio cd

itunes asked me to update so here i am version 10.6.3.25 i'll
be reluctant to upgrade in the future... IF i can resolve this error!!
it now fails to burn audio cd's. previous version had no problem.
before anyone says anything about my cd burner... since the upgrade
i've used nero to burn itune files to an audio cd just fine. it's
NOT the burner. also after the upgrade itunes imported a prerecorded cd
with no problem.
now whenever i select "burn playlist to disc" itunes status appears "preparing disc"
then error popup comes up "The attempt to burn a disc failed. An unknown error occured (-3)"
i also tried burning WITHOUT "Include CD text"
i could use nero but prefer itunes for burning cd's... can anyone help?
running itunes idagnostics on CD/DVD drive gave the following:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Gateway FX530XV
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013A36C0E594A68
Current user is an administrator.
The current local date and time is 2012-07-26 14:07:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7600 GS
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently not running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: HL-DT-ST DVD-RAM GH22LP20, Rev 1.02
Audio CD in drive.
Found 10 songs on CD, playing time 30:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:50:27
Track 3, start time 05:37:34
Track 4, start time 08:45:54
Track 5, start time 11:49:41
Track 6, start time 14:37:24
Track 7, start time 18:09:28
Track 8, start time 21:42:02
Track 9, start time 25:11:37
Track 10, start time 27:43:55
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 10 16 40 48.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code -3(0xfffffffd). It happened on drive E: HL-DT-ST DVD-RAM GH22LP20 on CDR media at speed 0X.

I'm having a similar problem, but without any error message at all.
I have a number of audio files that I created myself using garage band. These were converted by Quicktime to .mov audio files and loaded into my iTunes library. Before I upgraded to Snow Leopard, I was able to burn audio cds from playlists containing these audio files with absolutely no problems.
After upgrading to Snow Leopard (OS 10.6.8) my software update told me that I also needed to update my iTunes. What a mistake that was!
Now, when I select a playlist and tell it to burn an audio cd, it asks me to insert a blank disc. Then it looks like it's starting to prepare the disk image - at least for a couple seconds. Then it just quits and goes back to the state it was in before I attempted the burn. The cd is still inside the drive and the only way I can eject it is to quit iTunes.
I might add that, since all these files are my own original creations, none of them are protected in any way, so there is no reason for iTunes not to allow them to be burned on as many cds that I want.
I know my disc burner is working because I am able to burn audio disks using the 3rd party software called "Burn."
The audio files are also OK, because I can play them in both iTunes and with Quicktime.
I really hope someone has an answer for this. I need to burn a lot of CDs. My church choir members use them to practice their singing parts. The "Burn" application I am now forced to use works, but it is very awkward to use. I wish I had never "upgraded" my system. I GUESS IT REALLY WAS A DOWNGRADE!
Help!!!

Similar Messages

ITunes won't burn audio cd (error 2131)

when trying to burn a CD i receive the error code (2131)
Attached i copied the diagnostics run for the CD/DVD test drive:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1520
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3.1
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number B594E1239674CD99
Current user is not an administrator.
The current local date and time is 2010-08-01 11:44:58.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 2eb3497708f7399fe5f0815752a2d304
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Drive is empty.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

Best to update the firmware on your TSSTcorp DVD+-RW TS-L632H optical drive with that one.
Dell first fixed the bulk of the 2131 issues with that with the rev 300 A02 firmware, but there have been a lot of firmware updates issued by Dell since then, too, for that drive.
Probably the easiest way to update is to head to the dell Downloads and drivers page, and enter your Service tag:
http://support.dell.com/support/downloads/
That should show you the latest available firmware version for the TSST drive.

ITunes won't burn a CD after 10.4.7/6.0.5

This is an echo of the post, "iTunes won't burn audio or data CDs"
The subject pretty much says it. My Dual 2.3MHz G5 is a little over a year old. I noticed this yesterday, the first time I've tried burning an audio CD from iTunes since both updates. Whether I select the built-in superdrive or my LaCie FW CDR/DVDR, after clicking "burn CD", iTunes reads the playlist, checks the media, and begins the "initializing disk" task; but right then the iTunes display changes to "canceling disk burn", and displays an error window. The disk seems completely untouched. I seem to be able to burn a CD OK in Finder. I haven't tried making a non-audio CD in iTunes. I have restarted a couple of times, including a shut-down-and-cold-start. I am now officially out of clues.
Can anyone help? I am Terminal-friendly. TIA...
PowerMac G5 Dual 2.3GHz Mac OS X (10.4.7) 2.5GB RAM Radeon 9600 video

Another interesting idea. Didn't seem to do it for me. Went down to 2x, tried both my built-in and my external drives. One change is that I now see the "preparing disc" progress bar before getting the "canceling disc burn..."
Interesting, to compare with Kevin's, is that if I have a disc already inserted, it ejects and I need to re-insert.
I might try downgrading to 10.4.6 if I can figure out how to do it, and maybe to iTunes 6.0.4 (if I can find an installer). I'll report any results.
I sure hope this is some simple bug that gets fixed soon...
PowerMac G5 Dual 2.3GHz Mac OS X (10.4.7) 2.5GB RAM Radeon 9600 video

G5 dual-core won't burn audio CDs

I have a brand new dual-core 2.0 Ghz G5. It won't burn audio CDs that play on any of my dedicated CD players.
The CD players are fine. In fact, I had a PB G4 that I used to burn CDs that play perfectly on all of them up until I got the G5. I have tried three different brands of CD-R media (Sony, Maxell, TDK - all of which worked just fine on the G4) to no avail. I've tried burning from both Toast and iTunes 6.0.1, at speeds as low as 2x. I even did a complete clean install of OS X and tried burning from a fresh user account (with iTunes 5.0.1). Same problem.
Here's what happens: the CD burns "successfully" in iTunes and Toast (no error messages), and it shows up on the desktop and in the iTunes menu and plays fine on my computer. But when I put it into a CD player and press play, it just spins around and around and doesn't ever start playing.
This is incredibly frustrating and I'm not sure what to do at this point. I have contacted Apple but they are hesitant to replace the optical drive. According to them, if it's burning CDs that play on my computer, then the drive is OK. They admitted that it might be more "sensitive" than my Powerbook's drive, and perhaps "incompatible" with my dedicated CD players. I asked them what the point of having a Superdrive is if it won't burn CDs that work on any dedicated CD players... well, the conversation got unpleasant after that.
If anyone has any ideas for how to troubleshoot this, or fix it, I'm all ears!
G5 2.0 dual-core Mac OS X (10.4.3) 17" Apple LCD, iSight, Bluetooth Keyboard & Logitech Cordless Laser Mouse

I don't have the dual-core but experienced the same thing. I tried to burn a DVD after having my G5 for one year. It didn't burn the disk. I called Apple and no support for G5 not in warranty. I purchased a new DVD burner and didn't have any problems since. The old burner was a Sony, the new one a pioneer DVR 106D.
I recently purchased DL DVR Pioneer drive (DVR DL-110D) and I can't even put a CD in the drive to burn. Worst money I ever spent. Don't know how Apple is on support of the DL drives but I'm going back to the old DVR-106D!

My itunes won't burn playlist -i get 'an unknown error occurred' -why?

my itunes won't burn my playlists -i get 'an unknown error occurred' -why?
i just upgrtaded from an 80 to 160 GB, btw...
help!!!
thanks!

Hi insectsurfer,
If you are having issues burning a playlist to a CD in iTunes on your Windows machine, you may find the following articles helpful:
Apple Support: Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/ts2372
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/ts1374
Regards,
- Brenden

My Itunes won't burn a CD...

My Itunes won't burn a CD... No error message, just asks for a blank disc then says "checking media" then nothing... Please help!

I have Windows 7 on a Dell. Open and play iTunes in the compatability mode and use Windows XP (service pack 2). Disregard any messsages to disable the compability mode. This has worked for me. I have also reinstalled iTunes and played with burn speeds etc. These ideas did not work. Compatability mode works.

ITunes 8 won't burn audio cd's

iTunes will now only burn MP3 cd's. If I set it to burn audio cd's, it goes through the initial process (ie you can hear the drive working & iTunes displays message in top window that it's writing each song as it comes to it) but once it goes thru the writing process, a new window pops up (just like Windows XP launches when you put a new blank CD in the drive) indicating a new blank cd is in the drive -- and then nothing happens. It doesn't burn. Nor is there anything burned on the cd in the drive, that just got "written" to. The cd drive is fine. It burns cd's under windows and using other programs such as Roxio. In fact, I uninstalled Roxio thinking it might be causing a conflict w/ iTunes. No difference.
Any ideas, anyone???

This seems to be a common and, as of yet, unresolved issue. Check out: http://discussions.apple.com/thread.jspa?threadID=1742251&tstart=0

Itunes Won't burn a cd

When I first click on the iTunes icon to open it, a window comes up reading:
"The registry settings used by the iTunes drivers for importing and burning cd's and dvd's are missing. This can happen as a result of installing other cd burning software. Please reinstall iTunes."
Afterwards I tried to burn an audio cd from a playlist in my iTunes library,but an indicator reading "No disc Recording Software Found"
I reinstalled iTunes 4 times and even downloaded the update to no avail, iTunes still won't burn cd's. I have a Dell Diomension 2400 with a dvd/cd burner drive, the operating system is Windows XP with a Norton 360 security system. Over the past month I have been installing and downloading other programs that deal with cd's/dvd's but I'm still not totally sure what the issue is as many of these programs are now uninstalled (there is a window media player, a Real One Player, two Xilisoft converter programs were recently uninstalled and deleted as well as a cd audio convertor program).
I am not very computer literate so any help, insight or ideas would be appreciated.
Thank you.
Xhen

I am haveing the same problem. Ever since updating the new Itunes I can't burn a cd. Never had a problem before It asks where do I want to burn the disk from and I click on Itunes then click burn cd it responds checking media then nothing. I also lost more than half my playlist when it updated Itunes and my IPod classic, now i also have a bunch of songs with question marks next to them and they wont play. I am more concerned with burning cd's can anyone help don't know much about computers.

ITunes won't play audio with mp4 or mov video

I have wasted many frustrating hours now trying to get iTunes to play mp4 and mov videos but can't get any sound. A few months back it was working fine. Tried ALL the suggested fixes like uninstalling, updating and checking all the MIME/File boxes. When I went back to QT 7.5 and played the files independently of iTunes everything was fine. Quicktime 7.6, 7.67 & 7.7.1 do not play the audio independently or under iTunes and of course iTunes won't play video with QT less than 7.7.1. The same mp4 videos uploaded to my iPOD work fine. I currently have iTunes 10.5.3.3 installed on a Windows XP SP3 on an e-machines pc. Ideas please!!

I got this problem as well. Seems as soon as I moved to version 7.6 it stopped playing my video audio. My music plays fine, but my video audio is non-existant. It's not the file itself because I can play off my iPod (though not off my iPod through iTunes) just fine. I've done all the suggestions above and NOTHING has worked. Is there anything else we can find???

Help: iTunes won't burn cds for me

I recently got a new laptop-- a Dell Inspiron 700m (Windows XP, Service Pack 2, etc.)-- and when I try to burn a playlist in iTunes, it says that my disc burner or software are not found. I'm able to drag and drop files onto the cd icon in my computer and burn files that way, so I know the cd burner works. And I've been able to burn songs in Windows Media Player. So what's wrong with iTunes? In Properties on my hardrive, the hardware tab recognizes my CD-RW/DVD burner drive: NEC DVD+RW ND 6650A and V386 STEALTH DVD SCSI CdRom Device are listed.
Can anyone help me? Does iTunes just not work with some cd drivers? If not, then what do I do with all my iTunes songs that won't play in Windows Media Player? Are they convertible somehow, even the ones I purchased from off the iTunes music store?
I'm so frustrated! Any help out there is much appreciated.

Hello TigerJon
I've had what appears to be the same problem as many many more people on this site, but I'm not sure if my issue is the same as yours.
For mine, the problem is Itunes hangs when I try to burn a cd.
I haven't got a complete fix, after 4 months of trying but I've got as far as I have with the help of Toonz and the people at Apple.
Now here is what I have found:
1. The problem with my Itunes hanging at burning only happens if I have a mixed playlist that I am trying to burn. When I say mixed I mean a mix of purchased tracks and uploaded tracks from my cd collection. Just uploaded tracks work fine.
2. If I just burn a playlist of purchased tracks it works fine too.
3. If I don't control alt delete when it hangs, and I wait for up to 2 minutes, the burn evenutally kicks in. Don't do anything. Just leave it and see what happens. I was having to control alt delete to get out of the unresponsive Itunes, but by chance, yesterday, discovered that by leaving it it finally burnt my cd! This was a mixed cd with both purchased tracks and uploaded tracks.
Now, the people at Apple don't yet know why this is doing this. It only happens since version 6 of Itunes. This version (I think) was the first to introduce the "checkingplaylist" stage of burning and they seem to think that it might just be something to do with that.
Anyway, that all helped me. It is still frustrating to have to wait for a couple of minutes, but it's better than nothing. They are still trying to get to the bottom of this for me, too.
I hope this helps you.
Please give me some feedback if it has, as I'd love to know that all my efforts over the last few months could help others!
Good luck
Jane

ITunes won't burn multiple-disc playlists

My iTunes will not burn more than one CD in a series of 5 in order to burn an audio book that is almost 5 hours long. My iTunes is up-to-date with the version. What else is there to do?

My iTunes will not burn more than one CD in a series of 5 in order to burn an audio book that is almost 5 hours long. My iTunes is up-to-date with the version. What else is there to do?

ITunes won't burn CDs anymore...

I've tried several times to burn a CD from iTunes. It used to be fine...it will burn all the way through, then stumble a bit on the final song, taking a few minutes longer than necessary, then it will say it's finished, but when I try to play it, it doesn't work. On iTunes, it will show the little speaker to the left of the song, skipping from one song to the next very fast, but won't ply anything.
Any help?

Thanks, Nathan. I understand about time constraints. I can wait.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RS710G(UC)
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), Cdr4_xp (7.5.0.50),
UpperFilters: GEARAspiWDM (2.0.6.0), Cdralw2k (7.5.0.50),
Video Driver: NVIDIA GeForce FX 5200 \GeForce FX 5200
IDE\DiskMaxtor6Y200P0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskSony___UMH-U_HS-CF____3.34, Bus Type USB
USBSTOR\DiskSony___UMH-U_HS-MS____3.34, Bus Type USB
USBSTOR\DiskSony___UMH-U_HS-SD/MMC3.34, Bus Type USB
USBSTOR\DiskSony___UMH-U_HS-XD____3.34, Bus Type USB
IDE\CdRomPIONEERDVD-RW__DVR-108_________________1.00___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGDVD-ROM_SD-616E_________________F500___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: PIONEER DVD-RW DVR-108, Rev 1.00
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24 32.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
E: SAMSUNG DVD-ROM SD-616E, Rev F500
Drive is empty.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: PIONEER DVD-RW DVR-108 on CDR media at speed 0X.
Windows XP

ITunes Won't Burn More Than One CD at a time...

(I am sorry if this is in the incorrect forum)
When I attempt to burn more than one CD (one right after the other) using iTunes I get an error message stating that the computer cannot calibrate enough laser power...and it spits the CD out. If I wait a few hours/restart it works again— anyone know if this is just an iTunes problem?
Thanks,
Krista

Maybe I misunderstood your post, but this sounds like a suggestion rather than a problem.
You can provide iTunes feedback here:
http://www.apple.com/feedback/itunesapp.html
If your post was a question, post back and I'll see if I can help.
I hope this solves your problem!

Itunes won't burn my cds anymore. Please help.

Whenever I try burning cds from itunes, it indicates that the music is being burned, but it does it incredibly fast. Then when I try to listen to the cd in a cd player, it makes a funny noise and nothing happens. It seems that itunes is somehow managing to install blank files on the cd; when I insert it in the player, the number of songs that should be on the cd appear on the little screen. Then when I hit play, "1" appears and then it shows the seconds going, as it normally would with a working cd (as in, we're ten seconds into song 1), but as I said, no music is coming out. I use "Verbatim" cds and initially I thought maybe they don't work with itunes, but then I realised I have successfully burned music from itunes onto Verbatim discs before, so that can't be the problem. Any ideas? Thanks.

Hi Disillusion16,
Welcome to Apple Support Communities.
It sounds like there is an issue burning a CD in iTunes and possibly a second issue related to performance. Take a look at the articles below, they provide troubleshooting suggestions that will resolve most issues like you've described.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
I hope this helps.
-Jason

ITunes won't start (audio configuration problem)

Hi all,
I have been using iTunes for a few months without problems.
Last week, all of a sudden, it gave me an error message every time I tried to open it: "iTunes cannot run because it has detected a problem with your audio configuration".
I don't know what happened as I didn't do anything to the controls in my computer. The only thing is that I downloaded a video from Google, and this prompted me to download the Google Video Player, now installed in my computer.
Could this have anything to do with the audio configurations? How can I reset them to their original state so I can use iTunes? Should I uninstall the google player?
Thanks a ton for any help and sorry for the long post.
Juan

This error message is usually duw to a quicktime problem, see:
http://docs.info.apple.com/article.html?artnum=304424

Itunes won't burn audio cd

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