ITunes won't charge purchases to gift balance, only charging cc, accounts merged?!

I'll try to make this as short as possible. I am newish to itunes. I have an Ipad and a pc computer on my itunes account. My husband has an iphone on his account. I have a gift card balance on my itunes account, but recently noticed that it is no longer using my balance to pay for purchases...instead I have to verify billing info and it charges my card. I thought I could fix this by selecting "none" on the cc info page, but instead it asks for security questions to be answered...here is the catch...it is asking for my husband's security questions and it shows his e-mail address, even though I am signed into my account! I have plugged his phone into my computer before, is this why I am now experiencing problems? How can I fix this without losing all of my library?

Is it actually prompting you for a credit card, or just asking you to verify billing details? Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of billing information, even if you have a balance from a prepaid card. Go into the Payment information in your account and set the payment method to "none", if it's not already, which should then stop the regular requirements for verification. It may still ask - mine did for a while - but you should just be able to click through the buttons without problems.
By all means, though, if you prefer eMusic, use that service.
Regards.

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How do I remove my credit card info from my children's apple id's and restrict their Itunes and app purchases to gift cards only?

Hello All,
Does anyone know how to restrict your children's Itunes purchases to gift cards only and remove my credit card information from their Apple ID's and devices?
Appreciate your thoughts,
Brian

Log into your child's iTunes Store account and follow the instructions in this support article to get to the account information:
http://support.apple.com/kb/HT1918
and select "none" for the payment method.
Regards.

Limit itunes purchases to gift cards only......

I have three kids and all have ipods and one computer and one itunes account.
How can I have them purchase things from the itunes store using their own seperate _gift cards_ with their own accounts? I don't want to use my credit card for allowances. I only want them to be able to buy music when they receive a gift card *only*. When I first set up the itunes account...if you ran out of money on your (redeemed gift card)...it automaically charged your credit card. I don't want it to do that anymore.
Please help!!

You can remove your credit card completely from an account and solely use cards. To quote the iTunes Store team:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) To launch iTunes and be taken to your Apple Account Information page, click this link:
http://phobos.apple.com/accountSummary
(If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button to sign in.)
3) The Apple Account Information page will appear. On this page, click the Edit Payment Information button, which is the second button from the top.
4) On the Edit Payment Information page, select "None" from the list of credit card types. This will delete your billing information.
5) Be sure to click the Done button at the bottom of the page to save your changes.

ITunes won't sync purchased songs to my iPod after Time Machine restore?

The hard drive on my MacBook Pro went bad. Lucky for me, I had made backups with Time Machine. I got a new hard drive and restored everything from the backup, via a migration.
I just went to sync and charge my iPod and it refused to sync every freaking song that I've ever bought from the iTunes Store. 77 of them. In fact, it erased them from my iPod. I'm really very unhappy about this, is there some way to fix it?

Choose Authorize Computer from the Store menu in iTunes or play a purchased song, supply your account information, and sync the iPod.
(29667)

HT201209 Where is iTunes code when you purchase online gift card? It is not included in the email to the receiver.

Support says:
In the text box, enter your 16-digit code which starts with an "X". (If you have an iTunes Gift Card, this is printed on the back of the card).
But no code is included in the receivers email when notifed about the giftcard. And they only way to 'redeem' it is to have a code. Am I missing something?

casey826 wrote:
I just purchased a new MacBook to replace my old one. I could have sworn my last laptop came with iWork (Pages, Keynote, Numbers), but this one does not have any of the iWork suite included and I have to purchase it for $80! Good thing it came with a $100 iTunes gift card. Perhaps I can use this to get the software I need. I am shocked and really disapointed. Does this bother anyone else? I enjoy Mac products, but my wife and I always playfully jab back and forth about Mac vs. PC (she is not a big Mac fan). I am hesistant to mention this to her as I am sure I will never live it down. Thanks Mac! *heavily laden in sarcasm* Any suggestions, commiserating and pointing in the right direction would be appreciated.
Thanks,
Casey
No, I cannot recall ever seeing a new Mac shipped with a fully working version of iWork. Maybe a 'trial' version? Not even sure there. I have always had to purchase these programs if and when required. Apple are already selling their OSs for over $100 less than they used to be. So do you seriously believe that they will just give away every other Software package that they create?
Good Luck
Pete

Why is my iPhone 4S dead, not showing in iTunes, won't charge after upgrading to 5.1.1???????!!!!!!!??

After upgrading my iphone 4S to 5.1.1 I had a problem... woke up one morning and my phone was DEAD! It was completely non responsive, not showing up in iTunes, not charging from my Mophie, or A/C or Mac.
I wanted to post the fix that worked for me in case anyone else out there is having the same heart pulpitations I was this morning. In the online communities Parisilia had posted a fix to do a hard reset (Hold down the home button and power button simultaneously for several seconds, the phone will reboot and will then be recognized in iTunes and you can restore from backup). This worked for me - PHEW!! Off the ledge...
Once my phone rebooted it didn't actually need a restore because it hadn't 'reset' - everything was as it was the night before, although the battery had gone from 51% to 41% Personally I'm shocked that it would drain 10% in one night and who knows how long it was 'dead' for after I put it to bed at 11:45pm????!!
This is my second iPhone 4S since Oct 2011 - the first one had to be replaced because of something radically wrong with the battery capability. After several very frustrating months of trying various fixes Apple finally took the phone back thinking it musta been a dud. I've had this one for about 3 months and it's been much better battery-wise, but now the mysterious DOA event has me seriously worried that I have another dud. Looking thru the communities there seem to be many more people experiencing the same issue, so hopefully it's software and can be fixed (APPLE ARE YOU LISTENING??) rather than me being up the creek again.
Good luck to anyone else experiencing the same issue.

Try
1. Totally remove iTunes and QuickTime
see
http://support.apple.com/kb/HT1926
2. then you will need to do a "deep clean" of registry
by this I mean a registry search for itunes and delete any and every key you find
*however if you do not know how to do this safely don't try it*
unfortunately the registry cleaners do not clean to this level
and itunes leaves considerable detritus in the registry which can screw up updates and or reinstalls
Apple needs a cleaner similar to Norton's effort which has similar problems. Their tool removes ALL evidence of a previous anti virus installation which is what the above solution achieves in iTunes

IPhone isn't recognized by iTunes; won't charge via USB

I recently switched a friend to Mac/iPhone and things haven't been very smooth, unfortunately. His MacBook video card appears to be faulty (the screen appears to "breath") and now his iPhone has stopped connecting to the Mac. I'd say that Apple's hardware quality control has really tanked in recent years. I also bought a MacBook and am having video card problems too. Very disappointing for a life-long customer (25 years and counting!). Anyway, back to the iPhone...
My friend's first problem with the iPhone involved the "device not compatible" warning. It just started to appear randomly, despite the fact that nothing was connected to the phone's dock connector. Sometimes it would appear every few minutes. Then he'd go a day without seeing it. Now it has stopped appearing altogether. I urged him to do a restore on the phone, so he connected it to his MacBook and...nothing. The iPhone doesn't appear in iTunes, nor will it charge with the USB cable. It will, however, charge with an iPod FireWire adapter.
Needless to say, he's frustrated, not to mention very disappointed with the hardware quality. Two lemons. Not good.
Does anyone have any idea what might be going on with the iPhone??? Unfortunately our local Apple Store is closed until Wednesday for remodeling! Ugh.
Thanks much!!!
FYI, my friend's MacBook Pro is running 10.4.10 with all recent software updates and patches applied.
-Rob
Message was edited by: Rob X

Have you tried to reset the iphone, holding the sleep and home button together for 10 seconds?
Also, a firewire cable only charges the iphone. You will need a usb cable to sync - the usb cable does not allow for charging I think.
When opening the preference window in itunes, there should be a Sync icon, all the way to the right, when clicking on that Sync icon - I think it is the iphone icon - does the name of the iphone appear in the window?

ITunes won't sync purchased tracks to mobile devices

...When I sync playlists from my mac mini to my new iPhone 5, the playlist lists all songs in that playlist but will not play (skips) all purchased and downloaded tracks in the playlist and only plays tracks I copied off cd's. How can I fix this?
On my iPad, the playlists are shown as icons with the number of songs and '0' minutes of time, and no songs are listed when I click on an icon. Haywire with iTunes! Everything is normal on the Mac mini.

Managed to find a workaround on this one.
Signed out of my iTunes account in settings on my iPhone, then synced again and everything (including purchases) transferred across. Then signed back in.
Happy days!

ITunes won't play purchased songs after upgrade to 8.1.1

For 6 years this forum has been incredibly useful in solving problems with my various Macs, but now I've run into an issue I can't solve just by reading about the misfortune of others.
After upgrading to 8.1.1 this evening, I am no longer able to play any previously purchased iTunes music. I end up stuck in the "loop" described here: http://support.apple.com/kb/TS1389. Unfortunately, the remedies described in the article are not working. I have de-authorized and re-authorized my computer twice, restarted several times, checked for an "SC Info" folder in my /users/shared folder (don't have one), repaired permissions, and even downloaded and played the free single of the week from the iTunes store (at the suggestion of another post), all to no avail. There are no other accounts on this computer other than mine, and I do not share my library. Any advice or info would be greatly appreciated.

These are other hints http://www.copytrans.net/helpcopytrans.php#22
That might help.

Itunes won't transfer purchases for upgrade to os because not authorized and won't authorize

I am trying to update the ios on my iphone 4 and when I connect to itunes it asks to transfer any purchases. Then it says I have to authorize the computer. Then it says that I have too many computers authorized (over 5). When I check itunes on the web it says I have 4 out of 5 authorized. So it sounds like I have to de-authorize the new imac, the old imac g5 and the old pwrbk g4 titanium and then re-authorize them 1 at a time. Any one else know about this or have some advice?
Thanks in advance

sign into the Itunes store on the Itunes store tab on the Itunes app. Then look at the devices authorized for Itunes and de-authorize all. Then re-authorize the devices you currently use.

ITunes won't download purchased content: "Error 5000"

Whenever I purchase something from the iTunes store, I get an "Error 5000" message saying that "You do not have enough access privileges." I asked a genius at the Apple Store and they don't know what to do. I have an administrator account, so I should have enough access privileges. Please tell me what to do.

deleting the preferences (your homefolder<library<preferences<com.apple.iTunes.plist) seems to work for me for a while, but not the whole time. You also have to go each time again through the little set-up (find music in my home folder, use iTunes for internet content playback and what not), so I would like to know if anybody has any other solution?
I download a lot of podcasts and they are affected by this issue, too.

Windows/itunes won't charge my ipod

i'm not sure if it's my comp or my itunes.but anyhoo,the only time it charges it is when i'm putting songs onto my ipod.i had to buy a wall charger like a month afteri bought my ipod (i bought my nano the day it came out back in august or september '05 whenever it was)
it could be that my itunes is way outdated.it hasn't been updated since when i got it.but since my laptop is a piece of crap,i can't upgrade it.i need a whole bunch more space;my laptop has abosuletely no memory and tons of viruses.
i was just wondering if anybody knows what's happening...my ipod also has a short amount of battery life

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart

Plays & lights work but NOT recognized by Windows/iTunes & won't charge

It's a shuffle 512mb from a few months back and worked perfectly until last week. It continued to play as usual, but is no longer recognized when i plug it into ANY computer (i've tried about a half dozen)! I've followed every suggestion and recommendation from both the Apple Support and the discussion groups relating to my problem though it seems no one has experienced my specific ordeal. I am quite limited as it is not recognized by Windows. I tried searching for it as a "media device" but nothing. All the fucntions and lights work while playing, but there is absolutely no response when connected to a PC. When this charge goes, i'll be without my tunes!
Any help...
Thanks
Shuffle 512mb Windows XP Pro

AppleNEve wrote:
I double checked to make sure that the cable is not faulty and it's working perfectly.
how did you test that ?
anyhoo, you might want to give this a shot:
+Hi, All,+
+It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
+Restart the device without connecting to your pc and+
+Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
+Best of luck.+
here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
JGG

ITunes won't open at all... only error messages

hey guys,
no idea what's going on with my iTunes its really annoying though here's the scoop i got a lot of bad crap on my comp. so i had it formatted by a guy at work came home installed itunes opened it up it worked great all the sudden it closes itself and now it won't open at all i've redownloaded it at least ten times... nothing works... soon as i click on the iTunes icon it says iTunes has encountered a problem and needs to close i sent the error report and it said Apple had a solution to my problem.. but after hours of searching i have found nothing so i'm just going to post this up hoping someone knows whats up (um just for some info i went to my add/remove hardware and quicktime wasn't in there... that's not right i think someone let me know lol)
any help would be much appreciated really wanting to update my new songs on my iPod

No thats not right, iTUnes uses parts of quicktime to play audio and video. You need to go here and download the stand alone version of quicktime. Now apple has recently changed this page to include quicktime with iTUnes and then qwuicktime only. get the one WITHOUT iTUnes,
http://www.apple.com/quicktime/download/win.html

Itunes won't play on computer when online only offline

I have 2 computers- I downloaded the Itunes program on both of them yesterday. On computer A I purchased 2 songs and played them yesterday without problems (online and offline). I copied them onto a flash drive and moved them onto comptuer B and it played fine. This morning while using computer A & connected online, my newly purchased Itune songs would not play (completely skipped the songs- although they were checked). I was logged on to Itunes and the computer was authorized (I was also logged off on computer B). As for being authorized it said I was successful in authorizing 2 computers out of 5 that I'm allowed. So I recently got off line and and the songs play just fine. Why? And how can I correct this?

Hi,
Delete track and go into iTunes Store>purchased (under quicklinks) and redownload track.
Jim

ITunes won't charge purchases to gift balance, only charging cc, accounts merged?!

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