Itunes won't connect or locate/sync my ipod or iphone 3G

I bought a song using itunes and went to put the song on my ipod, Itunes then told me that i needed to update my itunes in order to be able to sync with my ipod because my ipod had been updated. I then downloaded the new itunes 10.7 but now it wont connect to the itunes store stating error -3212. It also wont register the fact that my ipod is connected even though it is charging through the laptop meaning that it wont sync. I have tried many things including typing in some code or something into the command prompt, updated and restarted my laptop but nothing seems to happen, someone please help!

Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Similar Messages

  • I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging

    I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging.  How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

    Hi there bowlerinager75,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Cheers,
    -Jason 

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    Hello Miss,
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  • ITunes no longer connects to Internet / syncs. Firewall checked and new version uploaded.

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    You might want to try connecting to another computer with an older version of iTunes. If it connects, reformat it straight away just in case before adding your songs back in. Otherwise, you might want to seek for help at the official iTunes stores in your country. Chances are that the iPod might be corrupted, though iTunes being the problem can't be ruled out either.

  • My pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod

    my pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod

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    my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?

    Restore...
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  • Itunes won't connect to store, network connection timed out

    hey
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    thanks
    ps ran the diagnostics thing and ...
    Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
    DIXONSXP F71IX1
    iTunes 8.1.1.10
    QuickTime 7.6
    FairPlay 1.3.6
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.4.1.7
    Apple Mobile Device Driver 1.40.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 2CD15BEB3A65D713
    Current user is not an administrator.
    The current local date and time is 2009-05-11 22:55:05.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
    Description: 802.11g Mini Card Wireless Adapter
    IP Address: 192.168.1.67
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Mon May 11 21:59:06 2009
    Lease Expires: Tue May 12 21:59:06 2009
    DNS Servers: 192.168.1.254
    192.168.1.254
    Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
    Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-03-12 22:50:42.
    Message was edited by: hurley_aiden

    Hi,
    What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
    You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
    This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
    -Jason

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  • HT4623 Am trying to download a ringtone to my iphone 5, but app button on itunes won't open when phone synced to PC. Anyone have ideas about this? Jimbo

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  • On my windows 7 machine, itunes won't connect home sharing with apple tv

    On my windows 7 machine, itunes won't connect home sharing with my apple tv.  This problem started about two itunes updates ago.  Any thoughts?

    Try a search of the forums or the "More Like This" section to the right.
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  • Itunes won't connect to the internet...HELP!

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  • HT4623 phone is locked with a passcode and I don't have the passode, it says connect to itunes, and itunes won't connect because it says to enter passcode on phone. The device also does not show in itunes so I can't restore

    iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?

    Same answer as last time you asked the exact same question:
    HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone

  • ITunes won't allow me to sync

    iTunes won't allow me to sync my iPhone.
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    pls advise.

    I have the same problem
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  • My itunes won't connect to the itunes server. Can someone help?

    My itunes won't connect to the itunes server. Can someone help?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    When you repost, you'll need to include a lot more informaton about your system and the exact nature of the problem. As it is, there's nothing for anyone to base a diagnosis on.
    Regards.

  • My iTunes won't connect to the iTunes store why?

    My iTunes won't connect to the iTunes store why?

    Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes

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