Itunes won't connect to active WiFi

I've read all the forums and topics but still haven't found the answer to why iTunes won't connect to the WiFi at my home. I have no password on my WiFi. Other computers in the home use it just fine. Safari on iPhone works great. I reset the network on iPhone and chose the home network. There are plenty of bar showing it's active but I keep getting the same message in iTunes that it can't connect to iTunes because it needs a WiFi connection. What else can I possibly be missing. I've been using Mac since '84 so I'm quite experienced with all settings and what they do but this one has me stumped. What can you suggest. (new iPhone 3G)

You are not connected to your WiFi network as you do not see the WiFi symbol on the iPhone you can see the 3G symbol. The iTunes Store on the iPhone does not work via 3G it only works via WiFi.
Clearly you are not getting access to the internet via your WiFi.
You should turn on WiFi on the iPhone and then you will see the iPhone searching for wireless networks. Your WiFi should appear in the list and you should then select it by touching it in the list. It should then have a tick mark against it in the list. If it does then touch the blue circle next to the WiFi name which will show you the details of the WiFi you are connected to, if the screen does not contain IP addresses then you are not connected to the internet, even though you may have WiFi connection. Are you sure the WiFi you are connected to has working internet?

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