Itunes won't connect to active WiFi
I've read all the forums and topics but still haven't found the answer to why iTunes won't connect to the WiFi at my home. I have no password on my WiFi. Other computers in the home use it just fine. Safari on iPhone works great. I reset the network on iPhone and chose the home network. There are plenty of bar showing it's active but I keep getting the same message in iTunes that it can't connect to iTunes because it needs a WiFi connection. What else can I possibly be missing. I've been using Mac since '84 so I'm quite experienced with all settings and what they do but this one has me stumped. What can you suggest. (new iPhone 3G)
You are not connected to your WiFi network as you do not see the WiFi symbol on the iPhone you can see the 3G symbol. The iTunes Store on the iPhone does not work via 3G it only works via WiFi.
Clearly you are not getting access to the internet via your WiFi.
You should turn on WiFi on the iPhone and then you will see the iPhone searching for wireless networks. Your WiFi should appear in the list and you should then select it by touching it in the list. It should then have a tick mark against it in the list. If it does then touch the blue circle next to the WiFi name which will show you the details of the WiFi you are connected to, if the screen does not contain IP addresses then you are not connected to the internet, even though you may have WiFi connection. Are you sure the WiFi you are connected to has working internet?
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Itunes won't connect to store, network connection timed out
hey
its been a while now and its really starting to annoy me. my itunes won't connect to the store anymore and its been so long i can't remember what made it happen, i get an error message coming up saying network connection timed out ... no error codes appear.
i am on vista using windows firewall any help would be great
thanks
ps ran the diagnostics thing and ...
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP F71IX1
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2CD15BEB3A65D713
Current user is not an administrator.
The current local date and time is 2009-05-11 22:55:05.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
Description: 802.11g Mini Card Wireless Adapter
IP Address: 192.168.1.67
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon May 11 21:59:06 2009
Lease Expires: Tue May 12 21:59:06 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-12 22:50:42.
Message was edited by: hurley_aidenHi,
What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
-Jason -
My phone (4s) won't connect to any wifi since the ios7.0.2 upgrade
Since updating to 7.0.2 my iphone won't connect to any wifi network. I've done all the steps in help from forgetting the network to a full software reset and setting the phone up as a new device. Vodafone assured me that the next upgrade would correct the problem, it hasn't! They are now refusing to honour the warranty because the phone is now beyond its warranty ( due to waiting for the upgrade ).
I've Been assured by the tech guys at the local apple store that the problem is not hardware because the phone can see the networks.
Anyone know if apple have any plans to fix the wifi problem any if so when ?Yes I've already restored the phone, once unconnected and again via iTunes, both times I set it up as a new phone and didn't restore the data or settings, I also deleted the iCloud account first so it couldn't backup from the cloud. The fault was exactly the same each time.
As far as the warranty I'm sick of arguing with Vodafone, the phone was in warranty when I reported the fault so you would think that they would honor the warranty, however I'm told by Vodafone that when I asked for a repair the warranty had expired.
Apple tell you all about European consumer law which provides additional protection, when you look into this it is advisory only and has no enforcement powers ( I've checked this with the ecl website).
Basically I'm stuck between two multinational companies that appear not to give a s*** about their customers! -
I recently tried upgrading my iphone 4 to the new OS 5, and now itunes won't continue the activation process. It keeps say that an unexpected error has occured, Error 310. I am very frustrated and now have no phone to call apple, and there website is no help. What do I do?
Hi seth fromhollywood,
I found this in internet, I hope it helps:
Error
-310
Name
SmFHBlockRdErr
OS
Mac OS
Error Title
smFHBlockRdErr
Message
Error occurred during _sGetFHeader.
Risk Level
9
for resolution look here ... -
my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
My I phone 5c won't connect to my wifi what's wrong with my phone?
My iPhone 5c won't connect to my wifi. I am using my ipad connected to my woof right now. What's wrong with my phone?
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http://support.apple.com/kb/TS1398 -
My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
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- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
After installing Norton Antivirus to my PC, iTunes won't connect
A few months ago, after getting a nasty virus, I had Norton Antivirus installed on my PC. Since then, my iTunes won't connect to the store. This wasn't a huge deal until I got an iPhone, now it's a constant issue. Has anyone had a similar issue or know what in the world to turn off/on to make it work again?
What iPad117 is describing is recovery mode. this will need a restore in itunes to be able to use the device again, clearing all data. If you want to avoid this, try this first: Try a different usb port. A lot of ports are not compatable with some iPads. One in the back of the computer is usually best. Also try a different cable, and make sure itunes is up to date.
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hi..
i've got problem with my iphone 4s gsm factory unlocked it won't connect to a wifi. i tried to hold the power and home button even reset the network setting but ended with i am not even can turn the wifi on. does any body can helpme?See this: http://support.apple.com/kb/TS1559
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my iPhone 4 won't connect to our WiFi at home, but will at other WiFi spots. However, my parent's iPhones work and connect just fine at home using WiFi. I have called and talked to several people and no one seems to be able to help me.
The two things to try first are renewing your network lease, forgetting the network and if that doesn't work to reset all networks. You might have tried one of these but I'll repeat the steps just to make sure.
Settings > Wi-Fi > tap the blue arrow to the right of your network name > Renew Lease
If that doesn't work then
Settings > Wi-Fi > tap the blue arrow to the right of your network name > Forget this Network
If that doesn't work
Settings > General > Networks > Reset All Networks > then reset your iPhone by
Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart.
I hope one of these will help. -
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I am having the same problem. Upgraded from 8.0.1 to 8.0.2 Everything worked fine before the upgrade. Since the upgrade I can connect to the internet but Itunes will not connect to the itunes store. Network is fine. There is no problem with my firewall. The problem is with upgrade to 8.0.2. I did a system restore to yesterday and itunes is back to 8.0.1 and is running fine. I tried the update again and back to the same old problem. Spent about 6 hours searching for the answer but I have found nothing. If I restore itunes back to 8.0.1 it works and connects to the itunes store. If I upgrade to 8.0.2 itunes will not connect to the itunes store.
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iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?
Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone -
My iPad won't connect to my wifi anymore. Was using it and it just quit. It is not my wifi because my daughter's iPad works just fine. I've turned it off and back on, reset, forgot this connection and nothing works. Help???
1. Turn off router for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
My wifi was disconnected and turned back on. Now my phone either won't connect to the wifi or connects but doesn't work
Reset network settings.
Settings > General > Reset > Reset Network settings.
Then re-connect to WifI by setting it up again.
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