ITunes won't connect to iPhone
All of a sudden, iTunes will not connect to my iPhone. Most of the time it won't even recognize I've docked it, and on the occasion it does, it displays the following error message:
iTunes could not connect to the iPhone because an unknown error occured (0xE8000004).
Oh yea...that's helpful! Very frustrating. Anyone have ANY idea of what I can try?
Well, I swapped USB ports and it started working...hmmmm.
Similar Messages
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Itunes won't connect to store, network connection timed out
hey
its been a while now and its really starting to annoy me. my itunes won't connect to the store anymore and its been so long i can't remember what made it happen, i get an error message coming up saying network connection timed out ... no error codes appear.
i am on vista using windows firewall any help would be great
thanks
ps ran the diagnostics thing and ...
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP F71IX1
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2CD15BEB3A65D713
Current user is not an administrator.
The current local date and time is 2009-05-11 22:55:05.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
Description: 802.11g Mini Card Wireless Adapter
IP Address: 192.168.1.67
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon May 11 21:59:06 2009
Lease Expires: Tue May 12 21:59:06 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-12 22:50:42.
Message was edited by: hurley_aidenHi,
What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
-Jason -
After installing Norton Antivirus to my PC, iTunes won't connect
A few months ago, after getting a nasty virus, I had Norton Antivirus installed on my PC. Since then, my iTunes won't connect to the store. This wasn't a huge deal until I got an iPhone, now it's a constant issue. Has anyone had a similar issue or know what in the world to turn off/on to make it work again?
What iPad117 is describing is recovery mode. this will need a restore in itunes to be able to use the device again, clearing all data. If you want to avoid this, try this first: Try a different usb port. A lot of ports are not compatable with some iPads. One in the back of the computer is usually best. Also try a different cable, and make sure itunes is up to date.
-
I upgraded from leopard to snow leopard. now iTunes won't recognize my iphone, and the upgrading the software keeps crashing.. help!!
Mountain Lion is OS X 10.8
10.6 was called Snow Leopard.
To use iTunes 10.7 the following is required:
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Do you use iTunes Match?
That way all of your songs would be matched with the master song on the iTunes servers independently of iTunes on your Mac or PC...
Look here for further information: http://www.apple.com/itunes/itunes-match/ -
my iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.0.4
If itunes is comming up and saying it can't read the device because it's locked with a passcode, you may have to put your device into recovery mode first.
To put your device in recovery mode: (Following these steps will erase your device and reset everything to factory defaults)
1) press and hold the power button until you see the slide to power off option
2) swipe to power off
3) Press and hold the home button while the device is off and connect it to your computer. Continue holding the home button until you see a graphic with the iTunes logo with a picture of a USB cable below it.
4) iTunes should give you a message that it has detected a device in recovery mode. Click ok and then select Restore iPhone. iTunes will download a fresh copy of iOS and then wipe the device and restore it. Depending on the speed of your computer's internet connection this may take a while. Just leave the iphone connected to your computer until it's finished.
If itunes is not detecting it at all or is Not giving you the message that the phone is locked with a passcode, you may end up having to reinstall itunes. This seems to be a fairly common problem after the most recent itunes update (11.1.5)
If this is the case and you happen to be running a windows based computer you will have to uninstall itunes in this order from your programs and features option in control panel:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Then download and reinstall itunes from itunes.com try putting your device into recovery mode again and restore.
Hope this helps.
Cheers. -
iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?
Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone -
ITunes won't load my iPhone but the colour wheel showed up
I've been syncing my iPhone 5 to my iTunes (I'm using MacBook Pro), but about a month ago after an software update in my iPhone, iTunes won't load my iPhone.
The iTunes recognised my iPhone as the symbol showed up and the colour wheel for loading showed up.
But the colour wheel showed up forever. I've waited for 2 hours and its still there, and I can't click anything in my iTunes although background music is still playing. I had to force quit my iTunes (but my iTunes works normally if there is no phone connected to it)
I've updated my mac to OS X Yosemite, latest, and my iPhone to iOS 8.1.3. I tried resetting network setting on my phone.
PS: I can sync iTunes with my iPod 2nd generation, but not my iPad (same problem).
Please help, I want to sync my phone to iTunes. iPhoto works with my phone!Did you reinstall iTunes and Apple Mobile Device Service? http://support.apple.com/kb/HT1747
Try to connect your phone in recovery mode: http://support.apple.com/kb/HT1808 -
Itunes won't restore my iPhone
iTunes won't restore my iPhone...get error #21
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
Itunes won't connect to active WiFi
I've read all the forums and topics but still haven't found the answer to why iTunes won't connect to the WiFi at my home. I have no password on my WiFi. Other computers in the home use it just fine. Safari on iPhone works great. I reset the network on iPhone and chose the home network. There are plenty of bar showing it's active but I keep getting the same message in iTunes that it can't connect to iTunes because it needs a WiFi connection. What else can I possibly be missing. I've been using Mac since '84 so I'm quite experienced with all settings and what they do but this one has me stumped. What can you suggest. (new iPhone 3G)
You are not connected to your WiFi network as you do not see the WiFi symbol on the iPhone you can see the 3G symbol. The iTunes Store on the iPhone does not work via 3G it only works via WiFi.
Clearly you are not getting access to the internet via your WiFi.
You should turn on WiFi on the iPhone and then you will see the iPhone searching for wireless networks. Your WiFi should appear in the list and you should then select it by touching it in the list. It should then have a tick mark against it in the list. If it does then touch the blue circle next to the WiFi name which will show you the details of the WiFi you are connected to, if the screen does not contain IP addresses then you are not connected to the internet, even though you may have WiFi connection. Are you sure the WiFi you are connected to has working internet? -
So i have a 120GB MacBook that's about 4 years old (just updated to Snow Leopard--been working in Iraq, i'm a little behind).
Never had a problem with it.
I also have an iPhone 4 which i've had for about a year (up-to-date software as of about a month ago).
Never had a problem with it.
I've had iTunes for years of course (up-to-date).
Never had a problem.
1.
Now my iTunes won't recognize my iPhone since the Snow Leopard update.
iPhoto will recognize my phone, but iTunes won't.
Went through all the preferrences and i can't find anything that isn't set properly.
iTunes Helper is used during startup.
Everything seems fine.
Any help?
2.
I use a WD external hard drive to back my Mac up every week or so.
I recently realized that half of my pictures from iPhoto are not copied to the external.
They haven't been transfering over.
So i snooped through my folders and as it turns out, iPhoto hasn't been copying the pictures i import from my iPhone to iPhoto and saving them as .jpg files in the pictures folder (or iPhoto album or whatever) like i think it's supposed to.
My pictures folder has approx half of all my pictures in it, meaning at some point (probably 2 years ago) iPhoto stopped making the file copies of my imported pictures.
I do not know why.
No idea how to fix it.
If i were able to fix that (with your help), would all the pictures that haven't been copied automatically copy to my pictures folder once i had the issue resolved or would there be a lot of dragging and dropping?
I've been clumsily and sloppily copying all my pictures to a new folder on my desktop and manually transferring that folder to a thumb drive (which i keep in my pocket) and my external (just so i have them in some form) in case my computer crashes or a mortar shell lands on my room and blows my computer up.
Can anyone please help me with any of this?
I can't just stoll down to the Apple store to ask the Genius Bar (I'm in Baghdad) and i don't have Apple Care so no one will help me on the phone when i call Apple.
Thanks so much.hey mill1640,
Did you ever get your iPhone to register with iTunes? I just upgraded as well to Snow Leopard, and my my isn't recognized at all also.
If you did get this resolved, I would appreciate a little suggestion in the right direction.
Many thanks,
Josh -
my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
How can i see my apps on apps tab in itunes when i connect my iphone to my laptop?
i want to see my apps backed up on my apps tab in itunes when i connect my iphone to my laptop
Try DFU mode and then restore:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks
Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos -
I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??
Do you still get that one if you restart the PC and try to connect again?
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I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?
I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows
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