Itunes won't connect to my airport express (trying to use airplay)

hello
i configured my airport express to connect to another wi-fi device (netgear wi-fi modem), and apparently it does (since the green light is on and it shows the link in the airport utility).
the airplay logo is showing in itunes, so when i click on it to send the music on the bose, it just tries to connect to the airport but it won't.
not sure what to do to resolve this issue.
airplay option is on in the airport configuration.
the only thing i noticed is that it automatically sets up to connect to the other device, but when i change it to "extend network" mode, the utility just stops recognizing the airport.
the wi-fi modem is not an apple product (netgear).
thanks for your help!

Try going through the following Microsoft Support article for details on troubleshooting wireless connections on Windows PCs. Please post back your results.

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ITunes won't connect to my Airport Express

I have four airport express used for airplay. Recently they all stopped working from the PC. I can stream music to them from iPad and iPhone. They show up under multiple speakers but are not options to select. Very frustrated! Please help if you can!

The following commands seem to put things back in order after Airplay device can't be selected. It seems somehow Cisco Anyconnect may re-enable IPV6 after it's run.
From terminal:
# networksetup -setv6off Ethernet
# networksetup -setv6off Wi-Fi
Then I created a script to constantly ensure that ipv6 is disabled, that way, when ending my Cisco VPN session, things go back in order within X seconds
termusername = string result when you open terminal and type "whoami"
keepv6off.sh:
#!/bin/bash
while true; do
/Users/termusername/scripts/newnetworksetup -setv6off Wi-Fi
sleep 45
done
newnetworksetup:
networksetup ${1}
chmod 755 keepv6off.sh
chmod 755 newnetworksetup.sh
Now exit /etc/sudoers from terminal to allow networksetup to be run without prompting for password every time.
# sudo visudo
termusername     ALL=NOPASSWD:   /Users/termusername/scripts/newnetworksetup
Now use "launchd" to automatically kick off this script when you log in:
cd /Users/termusername/Library/LaunchAgents
create com.termusername.keepv6offscript.plist text file in above directory as follows:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
   <key>Label</key>
   <string>com.termusername.keepv6offscript</string>
   <key>Program</key>
   <string>/Users/termusername/scripts/keepv6off.sh</string>
   <key>RunAtLoad</key>
   <true/>
</dict>
</plist>
save it
now run
launchctl start com.termusername.keepv6offscript.plist
you should be able to run 'ps -ef |grep keepv6off' and see an entry for this process running at this point. This script will ensure ipv6 is off every 45 seconds.

My Windows 7 Dell won't connect to my Airport Express

My Windows 7 Dell won't connect to my Airport Express. The computer sees my network on the airport. I am able to enter the network name and password. However the computer won't connect. What do I need to do?

Try going through the following Microsoft Support article for details on troubleshooting wireless connections on Windows PCs. Please post back your results.

Can I share my internet with my Ipad and simultaneously connect to a airport express that I use to remotely connect speakers?

Can I share my internet from my Imac with my Ipad and simultaneously connect to a airport express that I use to remotely to connect speakers?
The big problem that I'm having is that when internet sharing via the airport I can not simultaneously connect with my airport express. It would be great to be able to share internet from my Imac so I can be using my Ipad and at the sametime have my wife use the airport express to stream music in a different room. It would be awesome to be able to have the ability to do both. Does anybody know how?

Unless your iMac was made before 2006 (this forum is for old iMacs), you might get better assistance by posting in one of the following forum areas:
AirPort
Using iPad
iMac (Intel)

I cannot hear the audio from my Apple TV when the speakers connected to an airport express is selected from AirPlay

I cannot hear the audio from my Apple TV when the speakers connected to an airport express is selected from AirPlay

me-p wrote:
Is it true?
for the time being, yes.
however, Airfoil can do what you want.

Airplay won't connect to my Airport Express & is intermittent with Airport Utility

Hi
Yesterday, my iTunes 10 stopped connecting via Airplay to my Airport Express. It spent a long time displaying a Connecting message, then finally gave me this error message: "An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express”.
I have a Macbook Pro 2.5 Ghz Intel Core i5 (6 months old). 4 GB 1600 MHz DDR3.
Running OS X 10.7.5.
My main modem/router is a Livebox and I usually going my Airport Express to the Livebox network to play music.
My Airport Express is 802.11g
All my equipment is within a radius of 2 or 3 feet.
I'm aware of at least one other recent thread about this problem (https://discussions.apple.com/thread/4150757?tstart=0), but none of the solutions suggested have resolved my problem, so I have summarized a list of the actions I have so far taken to try and resolve the problem. Hopefully, this will help others sort this issue out for themselves.
ACTIONS TO SOLVE ISSUE
1. Ran Airport Utility 6.1, which was unable to find my AX.
2. Downloaded, installed & ran Airport Utility 5.6. AU 5.6 still couldn't find my AX, giving me this error message:
"AirPort Utility was unable to find any AirPort wireless devices. Make sure the AirPort wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again."
3. Unplugged the AX and did a hard reset. AU found my AX and I configured it to join my Livebox network. After being configured, the green light came on the AX, which also appeared on the AU list of devices. However, AU still had the message "Waiting for Airport Express to reset…" with a spinning ball for several minutes. So, I closed the AU window (as AU advised), and reopened it. Happily, the AX was still listed.
4. Reopened iTunes and tried to select my AX as speaker output. At that exact moment, the AX vanished from the AU list of devices and, after the long wait, iTunes gave me the same error message as before:
"An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express”.
When I tried to rescan for devices in AU, I got the same error message:
"AirPort Utility was unable to find any AirPort wireless devices. Make sure the AirPort wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again."
5. Hard reset and configuration of AX. This time I didn't close the AU window, I waited for the AX to reset. When the spinning ball finally vanished, I got this error message:
"An error occurred while reading the configuration. Make sure your Apple Wi-Fi base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"
6. Apple help pages suggested updating the AX firmware. I downloaded the firmware update, did the AX hard reset/configuration routine, then tried to run the firmware installer and got this error message:
"An error occurred while attempting to communicate with the AirPort Express. (-8)"
7. Ran all the software updates, including upgrading to iTunes 11.
8. Spent over 5 hours doing many many hard resets of the AX, combined with iTunes restarts, MBP restarts etc. Along the way, I discovered that if I hard reset & configured the AX, after a few minutes, AX would disappear from the AU device list without me doing anything.
9. Attempted to change IPv6 options, using following methods:
a. System Preferences -> Network -> Advanced -> TCP/IP -> IPv6 _> Link-local only
b. In Terminal.
networksetup -listallnetworkservices
networksetup -setv6off Wi-Fi
Neither method had any effect on the ability of AU to see my AX.
Phew! I'm now exhausted & rather demoralised. Anyone got any other ideas?

I have been dealing with this for days now. I'm not sure what the solution is either, I've spent most of my vacation from work attempting to get it to work with my speakers and printer, none work still!!
It seems like a lot of ppl are dealing with these errors but there isn't one solid solution out there.
Try to set the AX wirless setting to "off" and only have it work for Airplay, Does it work for you?
One last thing, could this be an update problem? As in, you update your firmware/software and it renders the AX obselte. My AX is old probably a little older than 4-5 years, what about your?
I would really like to get this to work as I do not think I need a new AX to make this work.
Let me know your thoughts.
B.

ITunes Error when connecting to my Airport Express

Hi,
I am at home and my internet runs perfectly; my Airport Express is solid green but I cannot connect to it to stream my music from iTunes. I get the following error:"" There was an unknown error (-15006) connecting to the AirPlay device “air_express”" . (Or similar, my OS is in japanese hence the wording may not be exact). air_express is the name I gave to the Airport device.
Sometimes the device is recognized by Airport Utility application and sometimes not. I have very good coverage, (I am almost next to the wireless base station) and the Airport Express is the same as dead.
I have the latest version of the Airport Utility, I am running 10.5.8 and yes, I did reset the device and once it was recognised by the Airport utility I did a factory reset as well.
Any explanation, since I have now a nice white paperweight.....

Interference, especially in the 2.4 GHz / 802.11g band, can cause all sorts of headaches. The Express appearing and disappearing in AirPort Utility is a symptom of that, or of it being too far away from its wireless access point (which you ruled out already).
Microwave ovens, cordless phones, and wireless stereo speakers are possibilities too.
If your equipment is capable of 5 GHz / 802.11n, using it will mitigate the effects of interference or eliminate it completely. I have found its range to be more sensitive to intervening structures though.
Use iStumbler or something similar to determine if there are a lot of wireless networks in your area. It only takes a few competing wireless networks to cause problems. Changing wireless channels as you suggest may help.
If everyone else would simply use the minimum transmitter power necessary for their needs, interference would be less of a problem. Unfortunately that's not going to happen - it's like asking everyone to keep their voices down in a crowded room.

Itunes will not connect with my airport express

My new macbook will connect automatically to my airport express network with airtunes but the itunes on my imac will not. It show the network as an option for additional speakers but when I choose the airport express network as my external speakers it gives me a box saying it is connecting then after a few minutes it just goes away and reverts to the computer for my speakers. Any ideas on what to do? The aiport express has the latest firmware update.

Check the Firewall settings in the Sharing area of System Preferences.
I think you need to have iTunes Music Sharing enabled (maybe not).
Ian

My iPod touch won't connect to my airport express.

I use my Airport Express as a network extender which has worked fine until now. All of a sudden my Ipod Touch won't work out of range of my Time Capsule and ignores the Airport Express.
The Airport Express works fine with keeping my Macbook Air connected out of range of the Time Capsule.
Thanks

Without anymore information try:
iOS: Troubleshooting Wi-Fi networks and connections

My airport express can't use airplay

i use macbook pro and try to use airplay via airport express but them said error -15006

I am familiar with using airplay. Thanks for trying though.
I should add that with a USB wireless dongle, I'm able to use airplay from the desktop, but when I use the Airport Express unit to join the network, no Airplay targets are visible.
I don't want to go back to using the dongle, as it means noticably slower internet speeds. Surely an Apple branded network device is no worse when using Apple Airplay than a third party dongle?

Airport express and itunes won't connect

I am running an airport express with itunes. I can no longer connect my wireless itunes to the airport express. I once did connect to my airport express.I have tried to update the firmware and get error messages that I cannot update the firmware.
I also have a new iBook which also will not connect to the airport express
I am using a powerbook, wireless Netgear router and an airport card. I updated all software systems( itunes and all OS X updates)
Any suggestions?

That page won't load for me. Any suggestions?
You can find it here:
http://discussions.apple.com/thread.jspa?messageID=1113575
There was a change in the forum software which means that the previous link is now dead, but the message is still available.
iFelix

I just upgraded to ITunes version 10.6.0.40 and now I am having trouble connecting to my Airport Express. I get error message 15000. I am connecting with an ethernet cable so it is not a wireless problem. Any ideas?

I just upgraded to iTunes version 10.6.0.40 and now I am having problems connecting to my Airport Express and I get an error message 15000. Does anyone know what that means? I am using an ethernet cable so it is not a wireless problem. Trying to find out if this is realated to the iTunes upgrade. Any ideas out there?

Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728

I am trying to sync Go Rock TRMS03SR Bluetooth Portable 3D Surround Speakers with my Airport Express or iTunes So I can play Music in Multiple rooms. I have a WiFi network, my living room speakers are connected directly to Airport Express.

I am trying to sync Go Rock TRMS03SR Bluetooth Portable 3D Surround Speakers with my Airport Express or iTunes So I can play Music in Multiple rooms. I have a WiFi network, my living room speakers are connected directly to Airport Express, so how can I get the wireless bluetooth speakers to play at the same time in my bedroom?

Did you ever get this to work? My guess is that the speakers are out of bluetooth range at that distance.

ITunes on my iphone no longer connects to my airport express

My macbook air (OS10.8.5) connects to the airport express without any problems. My iphone 4S (OS8.1) has lost the connection.No idea with which update, i just noticed. All three are on the same WIFI network. I turned the airport and iphone off and on a few times. What else could I try?
Thanks!

Hello Ingrid,
Thank youj for using Apple Support Communities.
You can use the following article to troubleshoot your Wi-Fi connections wit your iPhone..
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Regards,
Jeff D.

Itunes won't connect to store, network connection timed out

hey
its been a while now and its really starting to annoy me. my itunes won't connect to the store anymore and its been so long i can't remember what made it happen, i get an error message coming up saying network connection timed out ... no error codes appear.
i am on vista using windows firewall any help would be great
thanks
ps ran the diagnostics thing and ...
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP F71IX1
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2CD15BEB3A65D713
Current user is not an administrator.
The current local date and time is 2009-05-11 22:55:05.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
Description: 802.11g Mini Card Wireless Adapter
IP Address: 192.168.1.67
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon May 11 21:59:06 2009
Lease Expires: Tue May 12 21:59:06 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-12 22:50:42.
Message was edited by: hurley_aiden

Hi,
What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
-Jason

Itunes won't connect to my airport express (trying to use airplay)

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