Itunes won't detect my devices

Itunes just updated and now it won't detect any devices plugged into the computer, such as our iPhones 5, and 4

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

Similar Messages

  • ITunes won't detect my iPhone 4

    I currently use a MacBook Pro with the 12.0.1 version of iTunes, however I also have an iPhone 4 and recently got an iPhone 5. In order to backup my iPhone 4 and put it onto the 5 i need to be able to sync, but iTunes won't detect my device (iPhone 4). I have completely uninstall iTunes so that I can install an older version that is compatible with my iPhone 4.
    So my question is, what is the latest version of iTunes available that is compatible with the iPhone 4 software of 7.1?
    All help is appreciated, thanks.

    For anyone else having this issue on OS X this post will fix it.
    Steps 7, 8 and 9 may not be required in Snow Leopard.
    http://discussions.apple.com/thread.jspa?threadID=2465013&tstart=0
    Reinstall the Apple Mobile Device Service:
    1. Disconnect your iPhone, iPad, or iPod from the Mac.
    2. In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
    3. Move the iTunes icon to the Trash.
    4. Choose Go > Go to Folder.
    5. Enter /System/Library/Extensions and click Go.
    6. Locate the file AppleMobileDevice.kext and drag it to the Trash.
    7. Choose Go > Go to Folder.
    8. Enter /Library/Receipts/ and click Go.
    9. Locate the file AppleMobileDeviceSupport.pkg and drag it to the Trash. If prompted, authenticate with the administrator password.
    10. Restart the computer.
    11. Choose Finder > Empty Trash and restart the computer.
    12. Download and install the current version of iTunes.
    13. Connect your device to the Mac again and open iTunes & see if you can sync now.
    Message was edited by: kazop

  • ITunes won't detect iPhone4

    My iPhone wouldn't open my messages and each time I tried - it would crash.
    So I backed up and reset my settings, updated iTunes and ever since my iTunes won't detect my iPhone.
    I have tried all the troubleshooting options, uninstalled & reinstalled iTunes twice, and it's still not showing when I plug in my phone.
    MY phone keeps restarting, won't allow me to text, won't allow me to turn on my iMessages.
    Someone please help before I throw my phone against a wall.

    This may help:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for OS X

  • I have a new Ipad 2.  iTunes won't detect it.

    I have a new iPad 2, i need connect my iPad with iTunes to use. But iTunes won't detect it. I used lastest version iTunes and win7. When i connect iPhone 4 with my laptop, it's good. But it can't recognize iPad2. What's the probleme here?

    I have a similar problem, but it began when i installed iTunes 10.5.2.11 on my windows 7 computer and tried to install the latest update to ipad2 software.  Prior to installing the new itunes, i had been able to sync with itunes easily and as expected.
    After installing the new version of iTunes - the ipad2 began to act strangely:
    it did not charge correctly even when connected to OEM power adapter ("not charging" message appeared when plugged in)... this still appears to be an issue, though it does not happen all the time.
    the computer no longer recognizes the ipad device (i have tried different cables and it does recognize my ipod nano)
    i am afraid to reset the ipad for fear that i will still not be able to connect afterwards and i will have lost all the apps currently installed.
    Any hints on how to go about fixing this issue?

  • My iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.2

    my iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.0.4

    If itunes is comming up and saying it can't read the device because it's locked with a passcode, you may have to put your device into recovery mode first.
    To put your device in recovery mode: (Following these steps will erase your device and reset everything to factory defaults)
    1) press and hold the power button until you see the slide to power off option
    2) swipe to power off
    3) Press and hold the home button while the device is off and connect it to your computer. Continue holding the home button until you see a graphic with the iTunes logo with a picture of a USB cable below it.
    4) iTunes should give you a message that it has detected a device in recovery mode. Click ok and then select Restore iPhone. iTunes will download a fresh copy of iOS and then wipe the device and restore it. Depending on the speed of your computer's internet connection this may take a while. Just leave the iphone connected to your computer until it's finished.
    If itunes is not detecting it at all or is Not giving you the message that the phone is locked with a passcode, you may end up having to reinstall itunes. This seems to be a fairly common problem after the most recent itunes update (11.1.5)
    If this is the case and you happen to be running a windows based computer you will have to uninstall itunes in this order from your programs and features option in control panel:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Then download and reinstall itunes from itunes.com try putting your device into recovery mode again and restore.
    Hope this helps.
    Cheers.

  • Iphone 4 randomly came up with a grey screen showing 'ios6' and then said 'connect to iTunes'. However iTunes won't pick the device up and states there is an error with the device?

    My iPhone was working fine yesterday and then showed a grey screen with the message 'ios6'. When I tried to use the phone it came up with the error message 'connect to iTunes'. When I got home from work I did this, at first iTunes could not detect the device and then it suggested a system restore. Once the restore had completed I selected the language, country/region and then came back to the same error message 'connect to iTunes'. When I tried to connect the device iTunes could not detect it and stated that there was a problem with the device.
    I have telephoned my network provider to request a replacement device on my insurance but they have said they cannot authorise until I have had the fault diagnosed my Apple. Only problem is there are no genius appointments free until Friday!
    Any help would be massively appreciated!

    We're not Apple. Se can not magically make a genius appointment available for you.

  • Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes... getting beyond P/Oed!!!

    Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera or something.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all.  I had to uninstall iTunes, QT, AND my sound card and reinstall them all.  Sound worked fine, but now I can't sync my iPod.  Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window.  In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera.  In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed.  There is nothing wrong with my USB ports or cable.  And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!!  You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
    Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
    Thank you.
    Evie

    After three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
    (here's a novel idea - fix the glitches Apple.  Or - don't send out updates filled with bugs in the first place)
    Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
    I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet.

  • Itunes won't detect ipod...

    Hey all. I previously installed my ipod on my computer with all the software and it was working fine. It was working perfectly. I decided to return it to get a smaller version, but before I did that, I had to restore the factory settings. I later decided to keep the current ipod, but now itunes won't detect the ipod. I tried reinstalling the software numerous times and it didn't work. I also plugged it into a different usb port like the manual suggests but it still doesn't work. Can anyone please help? thanks.

    i love you whoever posted the thread in this link!!!!!!http://discussions.apple.com/thread.jspa?threadID=299830&tstart=90

  • ITunes Won't Detect My iTouch

    Hey guys, I know there have been a few questions about this. Basicly, I upgraded my iTouch to v2.0 on my laptop that's running Vista. When I took it over to my desktop since I usually use that computer, iTunes won't detect my iTouch. Is there any way do fix this BESIDES having to put my iTouch in DFU mode? I've already got a bunch of apps that I really like and I don't want to have to reget them all.
    Thanks

    Ok, so I've tried to put my iTouch in DFU mode since all else has failed and well, that fails too. I hold the sleep and home buttons then let go of my sleep button, but when I finish it all, iTunes doesn't recognize my iTouch as an iPod in DFU mode. Then, when I try to turn my iTouch on or make something happen with it, nothing happens. I tried to redo the DFU steps and after reputting it in to DFU mode it turns on and my iTouch is like it was before anything happened. Can anyone help? I can't get my songs and videos and pictures and all that stuff on my iTouch cause they're all on my desktop and my desktop won't recognize my iTouch.
    Thanks

  • ITunes won't detect firmware 4.3.3 for iPhone 3GS

    I've read about the problem where it doesn't download it and you have to turn off the firewall etc.  However my problem is that it just won't detect it at all.  I check for updates and it says that my iphone is update to date which is running on a 4.2.1.  I even tried to manualy do by downloading the firmware and going into recovery mode on the phone and shift clicking restore but then it says that the firmware is not compatible with my phone.
    The phone is an iPhone 3GS not jailbroken running on 4.2.1.
    Running Windows 7 64bit.
    I have the most recent version of iTunes.
    I did the whole virus protection being off, firewall off and changing the host file thing.
    Nothing seems to work and I'm not sure what else to do here.  I thought perhaps the 4.3.3 firmware wasn't for the 3GS but reading about it seems it is so I'm not sure why iTunes won't detect it.

    Try getting it from here
    http://osxdaily.com/2011/05/04/ios-4-3-3-download/
    Download the version for your phone, then connect the phone to iTunes and hold SHIFT while clicking Check for Updates. You can then install the file you downloaded above.

  • Itunes won't detect all my music

    Itunes won't detect all of the music on my PC there for I can't transfer all of it to my Ipad.  Thoughts?

    Think I found the problem.  It appears that if you have music that is incompatible with the ipad and you don't have the automatic converter to AAC turned on itunes just stops there and won't load the rest of the music.

  • IPod is disabled. Says to connect to itunes however itunes won't recognize the device. What do I do?

    IPod Touch is disabled. Its says to connect to itunes however itunes won't recognize the device. What do I do?

    Place the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • IPod Touch 2g heats up iTunes won't detect it?

    Hello there I have a iPod touch 2g it heats up when I try to charge it. Its not in warranty anymore sadly. I tried to do the DFU mode and iTunes won't detect it.
    I have iTunes 10 and am running windows 7.
    Please help

    I would make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    I suspect a hardware problem. Maybe a bad battery.

  • HT1212 I have forgotten my passcode for ipad and itunes is not "detecting a device in recovery mode."

    I have forgotten my passcode for ipad and itunes is asking passcode to be entered - even after following directions for computers not synced... multiple times, but iTunes is not "detecting a device in recovery mode."  What do I do now?

    DFU Restore
    This will very likley result in loss of data.
    Plug the iPhone into the computer.
    Ensure that it is running the latest version of iTunes and that it has access to the internet.
    Press and hold both the home and sleep/wake buttons for exactly eight seconds.
    Release only the sleep/wake button but continue to hold the home button for another five seconds.
    Let go of the home button, then look at the computer screen for an instructional popup.
    The popup should say "iTunes has detected a device in recovery mode. . .(etc)"  Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
    If no popup appears, repeat the above DFU instructions.  If you've never done a DFU, it may take about three attempts to get the timing right.

  • After 4.3.4 update the ipPad is in Recovery mode and iTunes doesn't detect the device

    Hello,
    brand new Win7 installation, restored iTunes folder and installed latest 10.4. iTunes64 bit.
    Hooked up both my iPad and iPhone4
    Detected new firmware 4.3.4
    and bang, both devices are now stuck into recovery mode.
    No matter I set the iPad/iPhone into Recovery or DFU mode, iTunes will not detect any device for recovery.
    Uninstall/Install iTunes => no change
    The driver will display that the units is detected and in DFU or Recovery mode, but iTunes doesn't detect the device.
    Tried TinyUmbrella etc but no fix
    Any other hint?
    Best Regards
    Uwe

    Place the device in DFU mode (google it) then restore.

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