Itunes Won't download my software update..?

Im trying to update my iphone 4 (verizon) to IOS 5 and whenever i try to download it, it stays at 0% downloaded.. or in other words the status bar doesn't move..i have tried to give it time, but it sat for 4 hours and still no progress.

I would try doing it again (running Software Update), immediately after doing a Restart.  If it still does not work, both of those updates are available as stand-alone installers.
The latest iTunes (10.6.3) can be downloaded here
http://www.apple.com/itunes/
This is the updater for 10.7.4, assuming the current Mac OS X version is 10.7.3
http://support.apple.com/kb/DL1525
If the current Mac OS X Lion version is earlier than 10.7.3, this is the "combo" updater
http://support.apple.com/kb/DL1524

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