ITunes won't install because Quicktime won't

I had QT on my computer, the latest version, and I tried to download iTunes and it says "Quicktime will not install. iTunes needs Quicktime to run." and the only option I have is to close.
I removed QT and tried to install QT w/ iTunes, same error.
I tried then to just install iTunes. same error
I put QT back on alone, tried iTunes again, same error.
If anyone can help before I have to return my new ipod because of software issues that would be cool. thanks.

replying to bethie176
I had QT on my computer, the latest version, and I tried to download iTunes and it says "Quicktime will not install. iTunes needs Quicktime to run."
with that one, let's try getting an itunes 7 installer log to the Apple Engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Similar Messages

Can't upgrade to iTunes 10.3.1 because quicktime won't work

I attempted to upgrade to iTunes 10.3.1 but it won't work because "quicktime failed." How do I upgrade now?

Update to 10.5.1. Itunes 10.2.1 is out of date by now and won't be possible. Update to the newest version and you shouldn't have a problem

Itunes 7 wont install because quicktime wont

i tryed reinstalling itunes 7, but it says that i need quicktime 7.1.3, but the quicktime wont download. HELP!!!!!!!!!!!!!!!!!!
windows xp Windows XP

replying to cldavis
I have also tried to install quicktime separately and nothing seems to work.
did you get an error message on the QT standalone reinstall? if so, what did it say? include error message numbers if you're getting any.
which QT installer did you download from the QT installer download page? was it called QuickTimeInstaller.exe, or iTunesSetup.exe? (the former is a standalone QT installer, and the latter is an itunes/QT installer bundle.)

Have Mac OS X 10.4.11; bought Quickbooks and it requires 10.6; updated to 10.6 but can't install because it won't open without 10.5

Have 10.4.11; bought Quickbooks and it wants 10.6; upgraded to 10.6 but can't install because it won't open without 10.5. Don't see upgrade for 10.5 in download list.

Hi Loraine,
Mac OS X 10.5 (Leopard) was between Mac OS X 10.4 (Tiger) and Mac OS X 10.6 (Snow Leopard). If your Quickbooks program indicates it requires Mac OS X 10.6 (Snow Leopard) and you've installed that, then you've done what you can (you can't install 10.5 when you already have 10.6 installed...you are already more up to date).
It sounds like you are having an issue with the Quickbooks program so you may wish to contact those that make / support that application.
Cheers.

Pro free trial downloaded but it won't install because it says I already have a superior product (Standard)?

I have Adobe Standard. I'd like a free trial of Adobe Pro because moving pages around in a 400 page document in Standard seems to be a nightmare. It says Pro downloaded but it won't install because it says I already have a superior product.

I think the point is that you have a registered product and that is being interpreted as superior. Anyway, you may have to uninstall (after deactivating) Std to look at Pro. Don't do this if you do not have a backup of the Std install file and S/N that you should have saved to a backup CD and/or backup HD.

I have downloaded v10.7.2, but it won't install because it cannot be verified. It will not download again.

I have downloaded v10.7.2, but it won't install because it cannot be verified. It will not download again.

Something like this:

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows Vista

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

Itunes can't install cus quicktime didnt isntall correctly

Itunes can't install cus quicktime didnt isntall correctly
^^^ thats my problem! ive been on this ** computer since 10 (its 1 now) becuas i had some cant open key for some registery crap and i fixed it for quicktime and it installed and now itunes isnt installing! Itunes 7 *****!
anyways and1 have advice for this?
THANK YOU!!!!!!
-Mike

just thought i would share your sentiment as i have now spent months trying to have our computer download the itunes and quicktime for the three freaking ipods we invested in and not one song to listen to yet.
hope you are having some luck.

Java JDK 7 u17 won't install and Eclipse won't run past boot logo.

Java JDK 7 u17 won't install and Eclipse won't run past boot logo. Eclipse Classic used to work fine for awhile. I haven't used it for a month or two and tried to boot it, Eclipse won't run past boot logo. It looks like JDK is not even there anymore. JDK won't install successfully. I have Mac OS X 10.8.3.
I tried removing Java, re-download JDK multiple times.. same results.
MyComputer-MacBook-Air:~ MyComputer$ java -version
java version "1.7.0_17"
Java(TM) SE Runtime Environment (build 1.7.0_17-b02)
Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)

Paul Adare is correct in saying that you cannot "upgrade" from 32-bit to 64-bit. You can, however, backup your files and reload them onto your PC.
Given that you are able to boot Windows 7 after the failure to install Windows 10 Technical Preview, it is apparent that you are not formatting the drive during your clean installation. There are a number of potential issues an existing configuration can
cause, such as preventing Windows Setup from registering boot files, modifying partitions, or moving an existing installation and data to the windows.old folder. I would recommend removing the partitions from your drive (note: this will erase any data remaining
on the hard disk) during installation to ensure that Windows Setup has a fresh hard drive to install to. If you continue to experience errors, two other factors to take into consideration are:
Does your system use a storage controller that requires loading a driver during Windows Setup?
Is the hardware malfunctioning? Do the hard disk and memory pass testing software like Windows Memory Diagnostic or chkdsk?
Reference
this article for more information.
Hessam
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

ITunes won't install because of Quicktime?

When I tried to install iTunes, it went through the installation, but at the very end, it quit and i got a message saying,
The installation of Quicktime did not complete successfully. iTunes requires Quicktime.
The problem is, though, that I had just installed Quicktime less than an hour ago. Is there any other reason that iTunes will not install? Thanks.

I'm going through the SAME ****. I install Itunes and quicktime seems to go ok until the end of the installation and then all **** breaks loose. Some error comes up saying that I can't install it. THEN It says the installation finished successfully. So I click finish and what happends now is that it specifies that I need to update my quicktime to open itunes... I dont care about Quicktime, i want itunes to work, anyone have a link to an older STANDALONE version of itunes? Where you don't need quicktime?
-Jb

Itunes 7.5 won't run because QuickTime 7.3 is broken

During installation of itunes you will get an error saying "Itunes cannot run because some of it's required files are missing. Please reinstall iTunes". The reason is because QuickTime 7.3 is broken. You can check by opening QTInfo.exe in the quicktime folder and it will say QuickTime is not installed. What you can do is downgrade to QuickTime 7.2. Get it at http://www.apple.com/support/downloads/quicktime72forwindows.html. iTunes 7.5 will run fine with it.

Hi,
Thank you. Had to perform the following steps 'IN ORDER' to get 7.5 to work. Formerly was running iTunes 7.3.1 'without' incident.
1) Install iTunes 7.5. Quick Time 7.3 installs at same time. When error message occurs, click OK and finish installation.
2) Go to 'control panel' and remove 'Quick Time 7.3'
3) Install Quick Time '7.2.
4) Re-boot system and launch iTunes 7.5. How 'bout that. It works !!
Best Regards, DE

ITunes won't install because an older version of iTunes cannot be removed

I'm running on Windows XP.
I had tried to update my iTunes a few days ago and it was failing because it complained about iTunes.msi. I tried to uninstall and it had the same complain. So I manually removed it and started to remove all references to apple and iTunes in my registry. After that, it no longer showed up in my add/remove applications but if I try to install iTunes (latest or an older version), it complains that it can't install because it can't remove an older version of iTunes.
I downloaded Windows Install Clean Up, but it doesn't list iTunes in there or anything that looks like it might be it. I've tried a number of registry cleaners but still no luck. Any ideas? It's obviously finding some information about my old iTunes install in there somewhere, but it can't figure out how to remove it. I wish it had some kind of debugging mode where it would tell me why it thinks I have iTunes installed still.
Any help would be appreciated.

Hi Ace ... I try not to post links to alternate locations for CleanUp downloads, because that tends to lead to the download location being shut down. (Happened twice for me the day after it was removed from the Microsoft Downloads Center.)
Assuming you've got trouble with an iTunes .msi file, here's a copy of my now-standard spiel on hunting down, installing and using CleanUp:
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Itunes won't install. AMDS won't uninstall

Itunes won't install. I've tried to uninstall itunes and all apple software so that I can install the latest version. But it won't let me uninstall apple Mobile Device Support. Can anybody help? How do I get iTunes back? Whenever I try to install the latest version it gets stuck just after checking the AMDS.

There is no text error message. The install of itunes just freezes on the "Checking Space Requirements" bit (which is immediately after it checks AMDS.
Hmmmm. Possibly a disk/file damage issue there, tom. If so, running a chkdsk over your C drive might help.
Vista instructions in the following document: Check your hard disk for errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

How do I find out if other firefox copies are running? The software update keeps saying it won't install because I need to check if other copies are running.

The update popped up, I clicked to install and it keeps popping up when I open Firefox that it cannot install because I need to check and see if other firefox copies are running. I do not know how to do that and why wouldn't firefox be able to tell if other copies are running and tell me how to delete them if that is what is necessary

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

ITunes won't install because Quicktime won't

Similar Messages

Maybe you are looking for