ITunes won't install because there is already a newer version of Quicktime

I am trying to install the new version of iTunes, but halfway through the installation process a message comes up that says there is already a newer version of Quicktime installed and iTunes cannot be updated. I tried many things like uninstalling Quicktime but this did not work. How can I get iTunes installed?

Hello lberle
Check to see if you are up to date on iOS by going to Settings > General > Software Update and update it if it needs it. Then update Pages one that is done by going to the App Store.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Regards,
-Norm G.

Similar Messages

The app messenger was not installed because the ipod needs a new version but i'm just updated to the last verison.What i do?

The app messenger was not installed because the ipod needs a new version but i'm just updated to the last verison.What i do?

What model iPod do you have and what iOS is on the iPod?
What is the specific app?
If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

ITunes won't install because of error 1327

I'm really in need of some major help. My iTunes won't connect to the music store, and when I tried to update it, it says there's Error 1327, something wrong with my E drive. Only problem is that I don't have an E drive and no longer have the flash drive that might have been present when I installed it. Is there anyway around this, as I can't make it past the second part of the install phase because of this error.

Connected a different flash drive.

ITunes won't install because an older version of iTunes cannot be removed

I'm running on Windows XP.
I had tried to update my iTunes a few days ago and it was failing because it complained about iTunes.msi. I tried to uninstall and it had the same complain. So I manually removed it and started to remove all references to apple and iTunes in my registry. After that, it no longer showed up in my add/remove applications but if I try to install iTunes (latest or an older version), it complains that it can't install because it can't remove an older version of iTunes.
I downloaded Windows Install Clean Up, but it doesn't list iTunes in there or anything that looks like it might be it. I've tried a number of registry cleaners but still no luck. Any ideas? It's obviously finding some information about my old iTunes install in there somewhere, but it can't figure out how to remove it. I wish it had some kind of debugging mode where it would tell me why it thinks I have iTunes installed still.
Any help would be appreciated.

Hi Ace ... I try not to post links to alternate locations for CleanUp downloads, because that tends to lead to the download location being shut down. (Happened twice for me the day after it was removed from the Microsoft Downloads Center.)
Assuming you've got trouble with an iTunes .msi file, here's a copy of my now-standard spiel on hunting down, installing and using CleanUp:
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

ITunes won't install because of Quicktime?

When I tried to install iTunes, it went through the installation, but at the very end, it quit and i got a message saying,
The installation of Quicktime did not complete successfully. iTunes requires Quicktime.
The problem is, though, that I had just installed Quicktime less than an hour ago. Is there any other reason that iTunes will not install? Thanks.

I'm going through the SAME ****. I install Itunes and quicktime seems to go ok until the end of the installation and then all **** breaks loose. Some error comes up saying that I can't install it. THEN It says the installation finished successfully. So I click finish and what happends now is that it specifies that I need to update my quicktime to open itunes... I dont care about Quicktime, i want itunes to work, anyone have a link to an older STANDALONE version of itunes? Where you don't need quicktime?
-Jb

ILife won't install because there is no software to install

This is essentially the error message I get when trying to install iLife 09. I have updated my OS with the latest updates. I have rebooted. I get thru most of the install interactive stuff (like having to choose an install location) and then it starts to run the install process. About a minute later it comes back and tells me Installer Failed.
The Installer could not install the software because there was no software found to install.

Sounds like a faulty disk. Will it work on another machine?
Regards
TD

ITunes will not open because library was created by newer version???

I am still using iTunes 9.2.1 and am not ready to go with v10.
I tried to open iTunes and got the message:
The file "iTunes Library" cannot be read because it was created by a newer version of iTunes.
I did notice that the last time I opened it, it looked a little different but went on with a sync of my 1st.gen AppleTV and then closed out.
I have not downloaded and upgraded to the newer version 10.
I have never had higher than 9.2.1 so I couldn't help but wonder if in some way I am being forced to go the newer v10.
Harold

I have discovered this:
I could not open iTunes as I previously stated in the normal method.
However, it will open when I created a quicktime movie from iMovies and prepared it for iTunes. When I click on the quicktime movie to play it will open iTunes to play the movie. That is when I see the different icons, etc.
I had something called ‘Ping’ to disable because I care nothing about that.
It does not look the same as I am use to with 9.2.1.
I went to the file menu> about> and low and behold it comes up ITUNES 10.
Remember, I have not downloaded ver.10 at any point so it must have come through a back door somehow.
So, I looked in my applications to see if iTunes app has changed. No, it still shows 9.2.1. I did a search in spotlight for iTunes 10 and nothing shows up. Go figure!
I am not a happy camper at this time and need to hear from Apple about this.
I am not ready to go to v10 and want an explanation.
I am not ready to go with v10 because I wanted to see how it effects my 1st. gen. AppleTV.
I don’t want to loose all the downloads I have on a device that I really like.
The new AppleTV has no hard drive and thus stores nothing as I understand it.
I have many TV programs purchased and stored from the History, Travel and Natl. Geographic, etc. channels.
Harold

ITunes won't install because Quicktime won't

I had QT on my computer, the latest version, and I tried to download iTunes and it says "Quicktime will not install. iTunes needs Quicktime to run." and the only option I have is to close.
I removed QT and tried to install QT w/ iTunes, same error.
I tried then to just install iTunes. same error
I put QT back on alone, tried iTunes again, same error.
If anyone can help before I have to return my new ipod because of software issues that would be cool. thanks.

replying to bethie176
I had QT on my computer, the latest version, and I tried to download iTunes and it says "Quicktime will not install. iTunes needs Quicktime to run."
with that one, let's try getting an itunes 7 installer log to the Apple Engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes won't install because it says i dont have suffient privelleges. how do I solve this?

i had to reinstall itunes after receiving an error message ( windows error 126). at the end of installing a message comes up saying service apple mobile device failed to start. verify that you have suffient privileges to start system services
Help

Hi jkench,
Thanks for using Apple Support Communities. This is the article I would normally be recommending for the 126 error, which I would suggest trying first:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
This article may also be helpful if you continue to see the error related to Apple Mobile Device Service:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
- Ari

ITunes will not install because it cannot remove an earlier version of Bonjour...HELP!!!!

When I try to install iTunes 10 it cuts in about 3/4 of the way saying that "Cannot remove and earlier version of Bonjour"....PLEASE HELP!!!!!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

Quicktime believes a newer version of Quicktime is installed

My iTunes wasn't working properly and I also found that Quicktime was another program that wasn't seeming to work. Because of this, I decided to remove Quicktime from my computer and then reinstall it. However, when I tried to open the installer, I would get a message saying that there is already a newer versioin of Quicktime installed and therefore the installer closes. I have made sure that I DO NOT have Quicktime anywhere on my computer, and yet it stills has that message.
Does anyone have any helpful ideas?

a new version of quiktime is installed.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Quicktime uninstall error "A newer version of quicktime is already..."

We have 2 new ipods and iphone. We attempted to install the newest version of itunes but when running the install I get this message: A newer version of quicktime is already installed. This installation cannot proceed while the newer version of quicktime is installed." Sadly, my first response was to uninstall the itunes we had that was running fine (aside from a pop up message that would tell us that some of our quicktime needed updating (not exact words, but I can't replicate the error message)
Unable to uninstall quicktime via window uninstall- I get the same error message as above.
I since have manually removed the quicktime folder from my program files. I have used the search feature to look for instances of quicktime and can't find anything else. I have even, at the advice of another, gone into the registry (start, regedit) and then removed quicktime folders found under apple computer. I have run "advance system care" in hopes to clean up the registry.
I am still unable install itunes and continue to get the same message when attempting to install itunes or uninstall quicktime. I need some help! (my kids are freaking out, thus so am I)

Most likely we're looking at a damaged QuickTime.msi file stuck on your system. (That contains the installation database for the previous version of QuickTime on the system.)
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Newer version of Quicktime (allegedly) installed

Hi All,
Can anyone give me an idiots guide set of instructions to solve this problem? When I try to re-install my iTunes, I get the message that I have a newer version of Quicktime installed but I have wiped (as well as I can) any trace of quicktime from my laptop. I know this involves downloading msicuu".exe (?) but where to get it from and what to do with it once I have it are beyond me!
Thanks in advance to anyone who can point me in the right direction,
Dave

Not sure what instructions you've seen so far, Dave. But here's my standard set of instructions for a quicktime.msi problem nowadays:
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we need to hunt down a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Pro free trial downloaded but it won't install because it says I already have a superior product (Standard)?

I have Adobe Standard. I'd like a free trial of Adobe Pro because moving pages around in a 400 page document in Standard seems to be a nightmare. It says Pro downloaded but it won't install because it says I already have a superior product.

I think the point is that you have a registered product and that is being interpreted as superior. Anyway, you may have to uninstall (after deactivating) Std to look at Pro. Don't do this if you do not have a backup of the Std install file and S/N that you should have saved to a backup CD and/or backup HD.

ITunes won't install after I click license agreement page

iTunes won't install after I click license agreement page

I had the same problem as many are having, I am running Win XP Pro and after installing the latest greatest version fresh no go, tried all the fixes mentiond around the net and no go all you get is the dam agree screen ... so I had enogh, I completly uninstalled the new version and then installed version 10 and it works fine so I think they droped the ball in the programing of the latest release thats my 2 cents. I am so glad i always keep older versions on hand because many times new versions are buggy or just do not work NOTE TO APPLE DO NOT FIX IT IF IT AINT BROKE comes to mind ... the older just work and the new junk fails don't they test the programs anymore? accross the dif supported platforms? whlth all these peole having the same problems I would say they botched the program code or installer.
It says after the install there is a newer version great after waisting all this time I will not be updating till they claime and prove they have a big prob and fix it and then test it compleatly.
Important my problem started on first installing Itunes ona newely set up XP comp so I had no settings or anything and did not care a full uninstall worked for me. Not sure with those that have tons of stuff allready in the iTunes system,
Complete working version 10.0.0.68 works fine in win XP Pro ...

ITunes won't install because there is already a newer version of Quicktime

Similar Messages

Maybe you are looking for