Itunes won't install due to problem with package.

I went to upgrade my itunes to the 7.3.2 and it froze in the middle of it. I restarted my computer and then my itunes won't show up nor download. I tried to use the apple installer and it gets most of the way through when the following message appears: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330." I have tried installing the program on it's own using tools--> download only and that did not work. I also tried using a different user account and that also did not work. Any information would be greatly appreciated. I am using a PC and have windows XP. Thank you.

Hi Royb,
first i excuse myself for my english...its not too bad but sometimes i make mistakes... however
perhaps you can help me with my problem as well. i did the log file as well and i suppose its something to do with the ipod functions in itunes. everywhere in the logfile where the pattern "2330" matches is something like this:
MSI (c) (A0:08) [21:33:37:187]: Note: 1: 2330 2: 23 3: C:\Programme\iPod
MSI (c) (A0:08) [21:33:37:187]: Transforming table Error.
DEBUG: Error 2330: Error getting file attributes: C:\Programme\iPod. GetLastError: 23
Bei der Installation dieses Pakets ist ein unerwarteter Fehler aufgetreten. Es liegt eventuell ein das Paket betreffendes Problem vor. Der Fehlercode ist 2330. Argumente: 23, C:\Programme\iPod,
AppSearch: Eigenschaft: EXISTINGINSTALLDIR, Signatur: Locate_EXISTINGINSTALLDIR
AppSearch: Eigenschaft: EXISTINGIPODINSTALLDIR, Signatur: Locate_EXISTINGIPODINSTALLDIR
in case the german language causes problems with the analysis i tried to translate it into proper english:
MSI (c) (A0:08) [21:33:37:187]: Note: 1: 2330 2: 23 3: C:\Programme\iPod
MSI (c) (A0:08) [21:33:37:187]: Transforming table Error.
DEBUG: Error 2330: Error getting file attributes: C:\Programme\iPod. GetLastError: 23
During the installation an error occured. Maybe there is a packet problem. The error code is 2330. Arguments: 23, C:\Programme\iPod,
AppSearch: Attribute: EXISTINGINSTALLDIR, Signature: Locate_EXISTINGINSTALLDIR
AppSearch: Attribute: EXISTINGIPODINSTALLDIR, Signature: Locate_EXISTINGIPODINSTALLDIR
I hope this helps...
It would be very nice if you help me, otherwise i see no other way than formationg windows...and i hate that...thats why mac is better -.-
however plase help me and if it helps i can send u the hole logfile. =)
thank alot!
moe

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Re: itunes won't install due to problem with package.

I've been having a similar problem--
Here are the exact words: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2908." fyi, the message came up just after the installer began "updating component registration," if that is of any use. I've tried re-downloading it and restarting the computer. I've tried what the customer service reps told me which was to stop the iPod service and the apple mobile device service during installation but i couldn't find "apple mobile device" on the list. so i tried just stopping "iPod service". that didn't work. please, please help I am at my wit's end with this.
Message was edited by: evenstar675

Checking on something. In the course of your troubleshooting to date, have you worked through the general troubleshooting procedures (listed below the heading: *General Installation Troubleshooting*) from the following document?
Trouble installing iTunes or QuickTime software in Windows

ITunes won't open due to problem with audio configuration

Out of the clear blue iTunes will not open any longer. I get a gray message screen that says iTunes can't open due to
an audio configuration problem. Any answers for this???

iTunes can't open due to an audio configuration problem.
That one is most commonly caused by a problem with your QuickTime. (iTunes uses QuickTime for audio and video playback.)
The following document may be of some assistance:
iTunes 7 for Windows: iTunes has detected an audio configuration problem

ITunes won't install due to package problem - Error 2330

I tried to install iTunes 8 yesterday for the first time and when I launched the Apple Installer and it gets most of the way through when the following message appears: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330."
I ran the installer again and created a log file of the install process if that could help someone?!?!
Any information would be greatly appreciated. This is my first time dealing with Apple as I received an iPod Touch as a gift the other day and now cannot connect it to get it working!
I am using a PC and have Windows Vista Home Premium.
Thank you.

There is a list of WIndows installer errors here:
http://msdn.microsoft.com/en-us/library/aa372835.aspx
2330 is: Error getting file attributes
Often with error, a file name is mentioned - sometimes there is a corrupt file.
It is worth running a disk check to see if a filing system error shows up.
If nothing shows up and you can identify the problem file, sometimes renaming if or containing folder, assuming it is within an iTunes related folder.
Otherwise, if no file was mentioned, maybe you could search through the log file for error messages or 2330 to see if anything shows up that may indicate what the problem is.

Won't backup due to problem with username or password.

When my machine sits idle, frequently I will get a message that the time capsule didn't backup due to a problem with user name or passwork. When I am using the computer it backs up fine.

Hi Royb,
first i excuse myself for my english...its not too bad but sometimes i make mistakes... however
perhaps you can help me with my problem as well. i did the log file as well and i suppose its something to do with the ipod functions in itunes. everywhere in the logfile where the pattern "2330" matches is something like this:
MSI (c) (A0:08) [21:33:37:187]: Note: 1: 2330 2: 23 3: C:\Programme\iPod
MSI (c) (A0:08) [21:33:37:187]: Transforming table Error.
DEBUG: Error 2330: Error getting file attributes: C:\Programme\iPod. GetLastError: 23
Bei der Installation dieses Pakets ist ein unerwarteter Fehler aufgetreten. Es liegt eventuell ein das Paket betreffendes Problem vor. Der Fehlercode ist 2330. Argumente: 23, C:\Programme\iPod,
AppSearch: Eigenschaft: EXISTINGINSTALLDIR, Signatur: Locate_EXISTINGINSTALLDIR
AppSearch: Eigenschaft: EXISTINGIPODINSTALLDIR, Signatur: Locate_EXISTINGIPODINSTALLDIR
in case the german language causes problems with the analysis i tried to translate it into proper english:
MSI (c) (A0:08) [21:33:37:187]: Note: 1: 2330 2: 23 3: C:\Programme\iPod
MSI (c) (A0:08) [21:33:37:187]: Transforming table Error.
DEBUG: Error 2330: Error getting file attributes: C:\Programme\iPod. GetLastError: 23
During the installation an error occured. Maybe there is a packet problem. The error code is 2330. Arguments: 23, C:\Programme\iPod,
AppSearch: Attribute: EXISTINGINSTALLDIR, Signature: Locate_EXISTINGINSTALLDIR
AppSearch: Attribute: EXISTINGIPODINSTALLDIR, Signature: Locate_EXISTINGIPODINSTALLDIR
I hope this helps...
It would be very nice if you help me, otherwise i see no other way than formationg windows...and i hate that...thats why mac is better -.-
however plase help me and if it helps i can send u the hole logfile. =)
thank alot!
moe

ITunes won't install due to Hkey Registry Issue

I have attempted to install Itunes and continue to receive the same message:
Could not open key: Hkeylocal_machinesoftwaremicrosoft...installshield{47808F78-F178-49DC-B708-15FE538B16FF} Verify that you have access to that key, or contact your support representative

Hi Royb,
first i excuse myself for my english...its not too bad but sometimes i make mistakes... however
perhaps you can help me with my problem as well. i did the log file as well and i suppose its something to do with the ipod functions in itunes. everywhere in the logfile where the pattern "2330" matches is something like this:
MSI (c) (A0:08) [21:33:37:187]: Note: 1: 2330 2: 23 3: C:\Programme\iPod
MSI (c) (A0:08) [21:33:37:187]: Transforming table Error.
DEBUG: Error 2330: Error getting file attributes: C:\Programme\iPod. GetLastError: 23
Bei der Installation dieses Pakets ist ein unerwarteter Fehler aufgetreten. Es liegt eventuell ein das Paket betreffendes Problem vor. Der Fehlercode ist 2330. Argumente: 23, C:\Programme\iPod,
AppSearch: Eigenschaft: EXISTINGINSTALLDIR, Signatur: Locate_EXISTINGINSTALLDIR
AppSearch: Eigenschaft: EXISTINGIPODINSTALLDIR, Signatur: Locate_EXISTINGIPODINSTALLDIR
in case the german language causes problems with the analysis i tried to translate it into proper english:
MSI (c) (A0:08) [21:33:37:187]: Note: 1: 2330 2: 23 3: C:\Programme\iPod
MSI (c) (A0:08) [21:33:37:187]: Transforming table Error.
DEBUG: Error 2330: Error getting file attributes: C:\Programme\iPod. GetLastError: 23
During the installation an error occured. Maybe there is a packet problem. The error code is 2330. Arguments: 23, C:\Programme\iPod,
AppSearch: Attribute: EXISTINGINSTALLDIR, Signature: Locate_EXISTINGINSTALLDIR
AppSearch: Attribute: EXISTINGIPODINSTALLDIR, Signature: Locate_EXISTINGIPODINSTALLDIR
I hope this helps...
It would be very nice if you help me, otherwise i see no other way than formationg windows...and i hate that...thats why mac is better -.-
however plase help me and if it helps i can send u the hole logfile. =)
thank alot!
moe

ITunes won't open due to conflict with QuickTime

I get the following error message when I try to open iTunes: QuickTime 7.0d0 is installed. iTunes requires 7.03 or later. Please reinstall iTunes.
I've reinstalled iTunes, that didn't solve the problem. I uninstalled both QT and iTunes, then downloaded the latest version of iTunes and reinstalled again. That still didn't solve the problem. I've gone to Microsoft's website and confirmed I have the latest Windows Update installed, and I've also disabled all firewalls and protection on the computer. Any suggestions??

Try installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
That 7.0d0 version is bogus.
Just do the QT standlone install on top of everything. When finished, iTunes should open.

ITunes won't install due to quicktime

I don't know if anyone else has this problem, however i cannot install itunes on my computer anymore. Everytime i try it tells me that my version of quicktime is too new! i have quicktime version 7.2, trying to install itunes 8.1 and if i uninstall everything, the iTunes install freak out too!
I am totally confused! Any suggestions would be very much appreciated.
thanks

badalki,
I take it your not using Apple Update, Correct? If so What you could try doing is uninstall Quicktime and then try and install both from the stand alone installer found: http://www.apple.com/itunes/download/
Hope that helps.

Itunes won't Install due to Gear driver

Numerous attempts to install Itunes has failed. I'm receiving an error message that says: Unable to install the GEAR driver set at this time. Teh GEARAspiWDM service use by the GEAR driver set is scheduled to be deleted during the next system reboot. Please reboot the system and run iTunes again.
Needless to say, I've rebooted the system too many times to count and I'm still receiving this message. Any solutions? Please help.

May want to check this out:
http://www.gearsoftware.com/support/forum/viewtopic.php?p=3452

Itunes won't install due to permission error???

iTunes will not let me install because every time this thing pops up and says I do not have permission to the files. Some HKEY file but I am the administrator. When I go to the registry edit it will not let me change who has permission.I also cannot delete them. What do I doooo?!?! Please help

Hello, Welcome to discussions.
To recap what was asked before. If you could post more information about your OS and system. Example below
Windows XP Home or Pro - What service Pack?
Windows Vista 32 bit or 64 bit - What service Pack?
*You can obtain this information by right clicking on My Computer or Computer and selecting properties.
If you are running Windows Vista there are currently two versions available for the OS
-32 bit iTunes - http://www.apple.com/itunes/download/
-64 bit iTunes - http://support.apple.com/downloads/iTunes8_0_2_for_Windows_64bit
*Also if you have Vista. When you go to install iTunes you can right click on the iTunes Setup File and run as administrator. You may also wish to turn User Access Control off for the moment to attempt to install iTunes. This can be accessed via
-Control Panel - User accounts - Turn User access control on/off and uncheck the box and reboot. Repeat steps but check box and reboot to re-enable the service.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926

Yosemite won't install due to a "S.M.A.R.T. drive problem that can't be repaired."

After downloading Yosemite successfully, it won't install due to a "S.M.A.R.T. drive problem that can't be repaired." It says to back up as much as possible and replace the drive. Everything works flawlessly with Mavericks. What gives??

If you are getting a S.M.A.R.T. error then you should be more worried about losing everything on your drive then about upgrading your Mac OS. Regardless of if you are running Mac OS, Linux, or Windows, you should never just disregard such a drive error. S.M.A.R.T. is designed to give you a warning that your drive is statistically having far more errors than normal and should be backed up immediately and typically replaced.
In your case, it's likely a coincidence that your drive is failing at the time you are attempting to upgrade to Yosemite. You should stop what you are doing, backup your drive (if you don't already have the backups that you should prior to any OS upgrade), and replace the hard drive prior to moving forward.
To make it clear, your hard drive is likely going to fail soon and you may lose everything on it at any moment. This failure has nothing to do with Yosemite or any Mac OS. All hard drives fail at some point. Hopefully this S.M.A.R.T. notice has given you the opportunity to solve a major problem before it gets worse.

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?

Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi

my itunes won't instal the update errors saying cannot find itunes.msi

Hi, kdub5.
Thank you for visiting Apple Support Communities.
I understand that you can not update iTunes due to a .msi error. I would recommend uninstalling iTunes and all of it's components as outlined in the first article below. For any component that gives you the .msi error, go through the steps in the second article below.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
Cheers,
Jason H.

Itunes won't install. Error message: Apple Application Support not found

Itunes won't install. Error message: Apple Application Support not found. What is the fix for this?

It is always these four updates that fail. I've tried downloading and installing them seperately from apple downloads. I've tried various recommended fixes, and nothing I can figure out works. Before these problems, itunes worked on the computer for a year.
Thank you again for wanting to help me.
Ken
1) Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
Installation date: 12/17/2011 7:58 PM
Installation status: Failed
Error details: Code 643
Update type: Important
A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkId=216803
Help and Support:
http://support.microsoft.com
2) Security Update for Microsoft Office Excel 2003 (KB2596954)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
A security vulnerability exists in Microsoft Office Excel 2003 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/2596954
Help and Support:
http://support.microsoft.com/?LN=en-us
3) Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597035)
Installation date: 12/17/2011 7:56 PM
Installation status: Failed
Error details: Code 57E
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
More information:
http://support.microsoft.com/kb/2597035
Help and Support:
http://support.microsoft.com/?LN=en-us
4) Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)
Installation date: 12/17/2011 7:52 PM
Installation status: Failed
Error details: Code 80070BC9
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A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
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Help and Support:
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Itunes won't install due to problem with package.

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