ITunes won't install! Help please! :(
Okay, so I tried to install iTunes today so I could put some music on my iPod nano.
When I tried to install iTunes it said "The iTunes + Quicktime installer requires Windows XP Service pack 2 or later. To install the latest Windows XP Service Pack, use Windows Update.". So I went and tried to update my windows. And when I got over there and it said my windows wasn't valid (genuine) and if its not valid I can't update anything. So now I'm screwed right?
Then I tried installing the old iTunes (iTunes 6.0). I thought it was working perfectly until I plugged my iPod and then it said: You need the new iTunes version (7.0 or later). So yeah, i think I'm screwed. Help anyone?
How can I get the service pack 2 and where? Or what can I do to install iTunes? (THE NEW ONE). What can I do to put music into my iPod?
*PLEASE HELP ME!*
I'LL ACCEPT ANYTHING
So I went and tried to update my windows. And when I got over there and it said my windows wasn't valid (genuine)
If that is an authorised version of Windows that you've got on there (despite what that message says), then the following Microsoft document might be of some help:
When trying to run the Windows Genuine Advantage validation check located on the Windows Update web site, you receive the following error code: "0x80080299"
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http://support.apple.com/kb/HT4485
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http://support.apple.com/kb/ht1933
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
'itunes was not installed correctly. please re-install. Error 7 (Windows 5)'
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Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
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Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
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Help me
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AV foundation cf.dll
windows 7
tksSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
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iTunes won't install onto my windows 7 computer. Any suggestions?
Hello, billymeck.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting the iTunes installation issue you are experiencing.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
If iTunes has been previously installed, I would recommend completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, attempt a download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.
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