Itunes won't install or be removed.

Every time I goto install new versions of Itunes it comes up with an error and error code 2738. Anyone have any suggestions how to get past that error?

Try the instructions in this article.
(27224)

Similar Messages

  • Biggest problem i've had itunes won't install or be removed.

    hello,
    i used the apple stieto download the new itunes site and i successfully downloaded and installed this product. I restarted my computer as prompted and then when i had logged in my iTunes would not open it says it has not been registered. I then go into add remove programmes to remove itunes then re-install but it says the iTunes.msi file is missing so i cannot install or uninstall iTunes. If anyone has any suggestions please post back i am so desperate because my ipod got wiped and i need music.

    1. Restart Computer
    2. open Local Disk C: in My Computer or whichever disk programs are installed on.
    3. Open the Program Files folder.
    4. Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
    3. Right click the iPod folder and select Delete and choose Yes when asked to confirm the deletion.
    4. Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
    5. Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.
    6. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
    7. Restart your computer.
    8. Reinstall Quicktime http://www.apple.com/quicktime/download/
    9. Follow this article to repair itunes
    http://docs.info.apple.com/article.html?artnum=302372
    This should get you up and running

  • ITunes won't install, can't remove old QT components

    I'm running Windows XP, and when I downloaded iTunes and tried to install, it said it couldn't remove the old QT version, and it couldn't install iTunes. I tried manually removing QT, and the program's gone, but not only does it still show up in my add/remove programs list, iTunes still thinks it's there. So, it still won't let me install iTunes. Help?

    Install the stand alone version of quicktime "Quicktime WITHOUT iTUnes" here http://www.apple.com/quicktime/download/standalone.html

  • HT1926 iTunes won't install everything it needs to run.  I remove it from my computer and reinstall it and it keeps saying it.  I am using Windows 7 and the latest update from iTunes.

    iTunes won't install everything it needs to run.  I remove it from my computer and reinstall it and it keeps saying it.  I am using Windows 7 and the latest update from iTunes.

    What does the error message say when you install iTunes and it fails?
    This post was edited by Malignance

  • Itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

    itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • ITunes won't install. PLEASE. HELP. URGENT.

    iTunes won't install. My PC got reformatted. Now, I can't install iTunes. I've been trying to install it for like 3 months now, then it still won't. I've tried to remove it completely, following the guidelines Apple has given. AND ALMOST EVERYTHING.
    Then the other day, I was really really happy that I got it installed, I removed AVG Anti-virus from the PC and turned off ThreatFire. I thought that was the end of my problem, then yesterday, when I opened iTunes it won't work again! So I tried to re-install it, following every guideline. Still, it won't install! In the installing process, around "Registering iTunes automation server", I ALWAYS get the message "Some of its required files are missing. Please re-install."
    I REALLY DO NEED YOUR HELP.

    Describe what happens when you try to open iTunes - do you see anything? If there is an error message give it in full.
    If there is no error message open the task manager (ctrl alt del) and look on the processes tab, do you see iTunes.exe there and does it stay there.
    Try opening Quicktime - does that work normally, iTunes cannot work if QUicktime doesn't. If it doesn't work, describe what happens and give any error message.

  • ITunes won't install on my windows 7 computer.

    iTunes won't install onto my windows 7 computer. Any suggestions?

    Hello, billymeck. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in troubleshooting the iTunes installation issue you are experiencing.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    If iTunes has been previously installed, I would recommend completely uninstalling iTunes and all of it's components in the order specified in the article below.  Once this is done, attempt a download and install iTunes.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you receive any errors when uninstalling, follow the steps in the article below. 
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H. 

  • HT1349 Win 7 64 bit:  iTunes won't install, get error code 2324 or installer says I am not logged on as administrator:  only one user and it is an administrator user.

    Win 7 64 bit:  iTunes won't install, get error code 2324 or installer says I am not logged on as administrator:  only one user and it is an administrator user.

    Hey there k8ei,
    Thank you for using Apple Support Communities
    I found this article for you to help troubleshoot installing iTunes named Trouble installing iTunes or QuickTime for Windows found here http://support.apple.com/kb/HT1926.
    Here is a general overview on where the troubleshooting will take you:
    General installation troubleshooting
    1. Empty your Temp directory and restart
    2. Completely remove iTunes and related components
    3. Install the latest version of iTunes
    Additional troubleshooting
    After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
    1. Make sure you have administrator account access
    2. Make sure your folder names don't contain strange characters
    3. Get the latest Windows updates
    4. Disable other conflicting software
    All the very best,
    Sterling

  • HT1725 Error 7 (Windows error 193) iTunes won't install correctly.

    Error 7 (Windows error 193) iTunes won't install correctly.

    Perhaps first try a complete uninstall/reinstall as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    ... but if no joy there, check on your .NET framework as per the following document:
    iTunes for Windows: "Error 7" message when opening iTunes

  • Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi

    my itunes won't instal the update errors saying cannot find itunes.msi

    Hi, kdub5.  
    Thank you for visiting Apple Support Communities.  
    I understand that you can not update iTunes due to a .msi error.  I would recommend uninstalling iTunes and all of it's components as outlined in the first article below.  For any component that gives you the .msi error, go through the steps in the second article below.  
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
    Cheers, 
    Jason H.  

  • ITunes won't install.  No music.  help

    iTunes message came up saying the software wasn't installed properly to recognize my iPod. I tried to upgrade and then it wouldn't install saying encountered errors before itunes could config. I followed som tech help situation resolutions and removed itunes & quicktime and disabled startup items. still iTunes won't install. i get same message. i've rebooted 4 times.

    iTunes and quicktime are a bundled thing, iTunes uses parts of quicktime in the background to play audio and video. Try uninstalling iTunes AND quicktime, then download the latest iTunes from apple.com Disable your antivirus and install it (Installing iTunes installs quicktime too). Doing this is to make sure both iTunes and quicktime are current and up to date.
    If it still will not play music, see if the progress bar is moving while it plays a song, even tho you hear no sound. Try going to, in windows, control panel>quicktime>audio tab and make sure "Safemode" is checked.

  • Itunes won't install on my windows 7, 64 bit puter.

    itunes won't install on my windows 7, 64 bit puter. Repeated tries. It rolls back and cancels midstream.

    Hello rotgerius
    Check out the article below to troubleshoot issues with iTunes installing on your computer.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    -Norm G.

  • MY Itunes won't install...device failed to start verify that you have sufficient privileges to start system services???

    My itunes won't install  get the message...device failed to start  verify that you have sufficient privileges to start system services

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • My itunes won't install the new itunes.  I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.

    my itunes won't install the new itunes.  I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.

    Read this:
    iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue

  • ITunes won't install I keep getting "The installer has insuficient privileges to modify this file: C:\programFiles\iPod\Acknowledgements.rtf." it comes up if I try to uninstall iTunes as well.

    iTunes won't install on my PC after using it for several years, now I get the following error message; "The installer has insuficient privileges to modify this file:C:\programFiles\iPod\Acknowledgements\rtf." I get the same error message if I try to uninstall iTunes as well. I am the only user of this computer and am the administrater.

    See the second box in  Troubleshooting issues with iTunes for Windows updates.
    tt2

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