ITunes won't install or recognize my iPhone 4 on a new laptop computer
I keep getting an error that iTunes can't install b/c there are not the correct permissions and there is an unknown error. I Keep downloading the new itunes software, it gets to a certain point then says it can't continue and rolls back and tells me to check Help and Support. How can I get iTunes to install on my new laptop so I can sync my iPHone 4 and ipods???
I know that most of these posts were put up a little while ago
But.
I too had a similar problem - my thoughts were:
Something to do with update to IOS 7.4
Corruption
Itunes software issue
After a LOT of research, I found a simple step that solved this issue for me.
I had been running my sync (pre - IOS 7.4) as automatic - see the options section under the summary tab
I changed my selection to manually manage music and videos and tried another sync
Wha La!
It began to copy over 700 songs that had not properly synced to my Ipad 2
BONUS: it then started to sync my videos again.
Hope this helps somebody.
It certainly made my life less frustrating
Downside: I have to MANUALLY manage - but it's better than all the hassles
NB: I don't know why this error occurs and I'm not sure this fix will work for everyone's issues but it can't hurt.
Similar Messages
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ITunes won't install (at all) on my Windows 8.1 64 bit computer
I've tried downloading iTunes for Windows 8.1 64-bit computers and it won't install on my machine. I did everything like I think I was supposed to ... but nothing happens. In addition I've tried connnecting my iPhone 5S to a USB port ... nothing good happens. My computer recognizes the iPhone but it won't do anything with it. Also I've tried the suggestions from "windows 8.1 itunes wont recognize iphone: Apple Support Communitites" which entertains that I can open control panel ... find Device Manager and try to install new driver software from my disk ... with the suggestion that I 'browse' and find "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. ... and "Apple" does not exist under Common Files of either "Program Files" or "Program Files (x86)"
So now what????What is the full text of the error message?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi
my itunes won't instal the update errors saying cannot find itunes.msi
Hi, kdub5.
Thank you for visiting Apple Support Communities.
I understand that you can not update iTunes due to a .msi error. I would recommend uninstalling iTunes and all of it's components as outlined in the first article below. For any component that gives you the .msi error, go through the steps in the second article below.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
Cheers,
Jason H. -
I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone 4S, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?
http://support.apple.com/kb/TS1591
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ITunes won't install. No music. help
iTunes message came up saying the software wasn't installed properly to recognize my iPod. I tried to upgrade and then it wouldn't install saying encountered errors before itunes could config. I followed som tech help situation resolutions and removed itunes & quicktime and disabled startup items. still iTunes won't install. i get same message. i've rebooted 4 times.
iTunes and quicktime are a bundled thing, iTunes uses parts of quicktime in the background to play audio and video. Try uninstalling iTunes AND quicktime, then download the latest iTunes from apple.com Disable your antivirus and install it (Installing iTunes installs quicktime too). Doing this is to make sure both iTunes and quicktime are current and up to date.
If it still will not play music, see if the progress bar is moving while it plays a song, even tho you hear no sound. Try going to, in windows, control panel>quicktime>audio tab and make sure "Safemode" is checked. -
Itunes won't install on my windows 7, 64 bit puter.
itunes won't install on my windows 7, 64 bit puter. Repeated tries. It rolls back and cancels midstream.
Hello rotgerius
Check out the article below to troubleshoot issues with iTunes installing on your computer.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
-Norm G. -
itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?
It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384) -
My itunes won't install get the message...device failed to start verify that you have sufficient privileges to start system services
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue -
ITunes won't install. PLEASE. HELP. URGENT.
iTunes won't install. My PC got reformatted. Now, I can't install iTunes. I've been trying to install it for like 3 months now, then it still won't. I've tried to remove it completely, following the guidelines Apple has given. AND ALMOST EVERYTHING.
Then the other day, I was really really happy that I got it installed, I removed AVG Anti-virus from the PC and turned off ThreatFire. I thought that was the end of my problem, then yesterday, when I opened iTunes it won't work again! So I tried to re-install it, following every guideline. Still, it won't install! In the installing process, around "Registering iTunes automation server", I ALWAYS get the message "Some of its required files are missing. Please re-install."
I REALLY DO NEED YOUR HELP.Describe what happens when you try to open iTunes - do you see anything? If there is an error message give it in full.
If there is no error message open the task manager (ctrl alt del) and look on the processes tab, do you see iTunes.exe there and does it stay there.
Try opening Quicktime - does that work normally, iTunes cannot work if QUicktime doesn't. If it doesn't work, describe what happens and give any error message. -
iTunes won't install on my PC after using it for several years, now I get the following error message; "The installer has insuficient privileges to modify this file:C:\programFiles\iPod\Acknowledgements\rtf." I get the same error message if I try to uninstall iTunes as well. I am the only user of this computer and am the administrater.
See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
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ITunes won't install on my OS 10.3. Will Tiger 10.4 run it?
My PowerMac G4 is running Panther 10.3.9. I have a 733 MHz processor. iTunes won't install nor can I view any videos. If I go to Youtube the system crashes. Some sites tell me I need a flashplayer upgrade, but it won't install. An Apple tech told me to upgrade to Leopard 10.5 and it would solve my problems. My understanding is that Leopard 10.5 needs 867MHz to run. If I upgrade to Tiger 10.4 will that solve any of my problems?
Hello marwhi,
First of all, Welcome to the Discussion forums!
Yes, OS 10.3.9 cannot run the latest iTunes 9. You will need at least Mac OS 10.4.11 and above to run it. Your problem with YouTube may just be with your browser if you are using Safari. For now you might want to try Camino 1.6.9 and see if you have any better luck. Camino 1.6.9 tends to be a slightly more updated version of browser than the last version of Safari that runs on 10.3.9 Panther. If you do upgrade to Tiger 10.4.11 though you would be able to use a more updated version of Safari which will "play" nicer with sites such as YouTube and Google etc.
Hardware and software system requirements for iTunes 9 can be found at http://www.apple.com/itunes/download/.
And here are the "Mac OS X 10.4 Tiger System Requirements". You will need to purchase a "full retail" version of Tiger 10.4 install discs from a third party reseller such as on ebay etc. and the discs tend to sell for a premium these days. General idea of price can be seen by going to ebay and searching for "full retail 10.4 Tiger install" and then clicking on the "Completed Auctions" link in the left column. This should give your a good idea of what they tend to sell for on the resale market when available. Do not purchase machine specific or "upgrade" discs.
post back with further questions or comments,
LS -
iTunes won't install.
Says error writing to file C:\Program Files\itunes\itunes.resources\da.lproj\AboutBox.rft
Does anybody know what I need to do to fix this?I am the administrator, so this can't be a rights problem. The error message says "error writing to file c:\program files\apple software update\softwareupdate.exe. Verify that you have access to that directory".
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive, as per the following document:
How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
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