ITunes won't install past the "Installing Apple Software Update" part.

I have downloaded the latest version of iTunes, and I try to install it. It gets all the way to the aforementioned part, and just crashes. It brings up a message saying that the installer encountered errors, and windows installer crashes too. I'm on Windows Vista too by the way. Errrm, yeah. Any help guys?

Hello,
I am getting this error for my system when I try to update from itunes 10.4...
"an error has occured during th installiation of assembly "Microsoft.VC80.CRT.type="win32" , version="8.0.507274053". public ket token ect..ect...
What am I doing wrong?

Similar Messages

Itunes won't install-"Apple Software Updates Can Not Be Removed"

Cutting right to the problem. I currently have quicktine 6.5 installed and working. iTunes was completely removed. When doing search, nothing shows up. In Add & Remove Programs, however, iTunes is still listed (37 megs). How do I get rid of it so I can re-install. When I try to install, I get message "Apple Software Updates Can Not Be Removed, Contact Administrator". When I try to upgrade Quicktime to 7.1, I get "An Older Version Of Quicktime Can Not Be Removed". I would like to completely remove all traces of itunes and then try to reinstall.
generic Windows XP

okay.
download and install the Windows Installer CleanUp utility. use it to remove the Installation configuration information for iTunes, Apple Software Update, and QuickTime:
Description of the Windows Installer CleanUp Utility
now use the following document as a guide to a manual removal of any leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
reboot the PC and try another itunes install. does it go through properly this time?

Airport Extreme-won't connect after the latest Apple software update

My iBook will no longer connect to the wi-fi provider at our marina since the last two security updates to 10.3.
The iBook works just fine with all other wi-fi signals in fact pulls in one that's a half mile away! Yet, it will not connect nor show signal strength with this one wi-fi provider. They haven't changed their signal and it occured immediately after I installed the latest software updates.
When I shut down the computer today, for just a moment, a message flashed "should I grant permission to allow the marina wi-fi to connect". But it was gone before I could "click" on the button. Haven't been able to get that message again. I've tried to re-connect via "Other" and keying in the wi-fi system name and password but no luck.
How can I restore my connection to this wi-fi?
Thanks,
iBook G4 Mac OS X (10.3.9) Airport Extreme
iBook G4 Mac OS X (10.3.9)

I had this issue last month after upgrading Quicktime and downloading a security upgrade. For some reason (which Apple couldn't derive), the upgrades for their products screwed up my Keychain, and the only way to fix it was to reset my Keychain. Like you, I run 10.3.9, and this happened with two different upgrades on both my iBook and my iMac.
The reset process is as follows:
Go to Keychain Access in Utilities
Access Keychain First Aid (under Window menu)
Choose Options
Choose "Reset Keychain"
What a pain...I've stopped downloading upgrades from Apple until this gets resolved. Of course, that's not a good "solution" either.
John

My macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

my macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I installed the 829mb Apple software update on my 2011 Macbook Pro. Upon restart, it crashed. Error message: Panic CPU 0 caller 0xffffff800064ba7b Unable to find driver for this platform \"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platfor

I installed the 829mb Apple software update on my 2011 Macbook Pro. Upon restart, it crashed. It instructed me to hold power button to shut off and then press again to restart. Same error message keeps coming up and computer won't boot to home screen.
Error message:
Panic CPU 0 caller 0xffffff800064ba7b Unable to find driver for this platform \"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platform
\"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platformexpert.cpl:150 4
Debugger called panic
Kernal uuid a8ed611fb0f-3729-8392-e7a32c5e7d74
THANKS FOR ANY HELP.
ROBB

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective.

My powerbook won't load past the grey apple logo screen

I had been away on business for a few weeks and yesterday I decided to run the latest updates for my powerbook. In the middle of it the computer froze for what I think is the first time since I bought it 2 years ago. I ended up having to shut the computer down with the power button. When I turned it on it wouldn't and still won't advance past the grey apple logo screen with the progress indicator. It just sits there for hours on end if I let it.
So far I've tried the following, all to no avail.
Booting in safe mode I get the same result.
Zapping the Ram
Resetting the PMU
Reinstalling OS X, during which the computer either randomly shuts down or goes to sleep and then shuts down and requires me to reset the PMU in order to start again.
Running the hardware diagnosis. I did this once and it froze during the logic board test, 1 minute 6 seconds in to it.
Anyone have any ideas that don't involve spending 900 dollars on a logic board? Thanks a lot for any help.

joeuu, thanks for the reply. i checked the airport and the ram and both seem to be seated properly.
i ran the quick hardware diagnosis and it came back showing everything was fine.
when i ran the extended one i got more progress than i did the first time. it got to the RAM diagnosis (about 6:45 seconds in) and then froze - i let it sit like this for an hour and a half to make sure it was actually frozen.
i also tried to run the disc utility from the installation disc and it just sits there with the progress wheel spinning, but nothing else is going on.

IMac G5 Power PC won't boot past the grey apple and pinwheel

After everything froze and having to shut down (holding the power button), it won't boot past the grey apple and pinwheel. After a few seconds, the fans speed up and then nothing else.
*it won't boot into safe mode (holding shift)
*booting to OS on DVD works but then freezes after select language and hit "continue"
*disk utility shows the actual hard drive name but no disk image/partition is listed for me to repair or change
*running the system hardware diagnostic CD returns a list of "passed" for all hardware
I did have the logic board replaced during the extended warranty period a few years back and have not had any issues at all since.
Any thoughts, suggestions, tricks/tips?

Perfect diagnosis. I replaced the HD and reinstalled the OS. Back in business! Thanks!

My MacBook Pro won't go past the white apple page

My computer won't go past the white apple page with the spinning wheel when you turn it on.

This should fix the problem:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

HT2305 I need helping with re-installing Apple Software Update for Windows Vista, please. :)

Hello, I will get my new Ipad 2 32GB on April, so I will have enjoying with Ipad with bringing up my excitement on Ipad. I need re-installing Apple Software Update for Windows Vista 32bit, but I did install iTunes, Safari, and Iphone configuration utility that it did not included Apple Software Update software. Please send me download file of Apple Software Update, immediate. Thanks
I do not certain about Ipad configuration utility, would be working with Iphone configuration utility?
david

I went into checking with Apple Software Update then I clicked Control Panel - "Repair" It was restored to start menu, thank you much thumb up to b noir Big Helping me! David

HT1926 I cannot connect my iphone to itunes. When I go through the troubleshooting, it tells me to uninstall and re-install itunes. BUT I do not have Apple Software Update or Quicktime to uninstall. It tells me that Apple Services failed to start!! Please

I go through all the motions in troubleshooting and uninstall Itunes, but I have not got Quicktime and Apple Software Update to uninstall. I then re-install Itunes but I get an error saying that 'Service Apple Mobile failed to start. Verify you have sufficient privileges to start'. Which I have. Please help!!

I have the same problem, did you find a solution?

MacBook won't load past the gray apple screen, what do I do?

A few months ago my cat peed on my computer and despite the battery no longer working the computer its self continued working fine after letting it sit a few days.
A few weeks ago I accidentally unplugged it form the wall forcefully turning it off, when I tried to turn it back on it wouldn't go past the gray apple logo with the spinning pinwheel.
I've tried to troubleshooting it numerous times but even after letting it safe boot all night I came to no avail.
All the suggestions I've gotten on other sites say I sould re-install the OSX server, the problem being I don't know how, or which OSX I have, they also say the memory will probably be erased, I can't have this happen because I have many things I wrote on there that I have no where else. I bought this laptop in the first few days of 2009.
What do I do without erasing the memory?

Hello,
Could someone help me, please? I apologize for the long message but I want to be as detailed as possible.
My MacBook (purchased early 2006, white 13", upgraded to Leopard about a year ago with no problems until now) will not boot past the grey screen and spinning wheel.
Here' are the list of 6 steps I've followed so far and still is not working. Oh, and I do not have any peripherals attached to my MacBook:
1. Reboot in Safe Mode: tried pressing down the Shift key before the powering up sound AND after the sound. Could not get into Safe Mode. Did this several times, holding the Shift key for as much as a minute or two. Nothing but grey screen and spinning wheel.
2. Reset NVRAM/PRAM: CMDR+POption: Computer restarted but still goes into Grey Screen, spinning wheel and stays there forever.
3. CMD +S: I read this online. Gave me a black screen with a lot of information, but I don't know how to read the computer jargon, let alone know what to do with said info.
4. Disk Utility Repair Disk : Inserted my Leopard install disk. Went to Utility Disk. Performed a Repair Disk and I did get two error messages, something related to id 70000452 should be id 70000450 ( I'm sorry to say I cannot remember the exact error messages). But it showed as repaired. When I did a 2nd Repair Disk, I got the message that the volume appears to be OK. Turned off and on again, nothing but grey screen and wheel.
5. Disk Utility Repair Disk Permissions: got several error messages and this time some could not be repaired:
-Permissions differ on system/library/CoreServices/Front Row.app/Contents.... should be -rw-rw-r-- , they are lrw-rw-r--
I got this about 4 times.
-Permissions differ on System/Library/PrivateFrameworks/DiskManagement.framework/Versions/a/Resources/ DiskManagementTool has been modified and will not be repaired.
-Permissions differ on System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Resou rces/Locum has been modified and will not be repaired.
-SIUD file has been modified and cannot be repaired also shows twice.
I've read that these messages can be ignored. Is this true? I verified permissions after that, rebooted and still the same grey screen and wheel.
6. FINALLY: I tried to hook a FireWire from my notebook to my sis, iMac, and see if my HD shows up on hers so I can try to copy and save my pics and music. I was then planning to Erase and Reinstall. But my HD doesn't show up. I turned off both Macs and turned on, pressing T on my Notebook so it acts as a drive, but nothing shows up on my sis iMac. What am I doing wrong here?
And if it cannot be repaired, what do I do?
I'm an amateur photographer and would like to save all my pics, as well as my iTunes music. Much of everything else is just docs, and I think I backed the docs up, but not iTunes or the pics lately (not enough memory available in my flash drive). It also means I do not have a lot of RAM available (I know, I should've bought an external hard drive :o) to perform an Archive and Install.
Can I save my pics and music? Is it all lost? Help please?
Thanks
Andy

My G5 shut down + when it restarted it won't go past the grey apple screen

here's a general rundown of how I got to this point...
last yr the hard drive on my '05 G5 went, so i had it replaced (6-7 months ago) and for the last 2-3 months i've had problems with involuntary shut downs (cut to black) it started happening once a day and then there were days where it would happen more often and then less often and eventually got to a point where it was happening every 5-20 minutes, so i brought it in to get looked at and was told that it was the power supply that was malfunctioning. I mentioned that I would likely be buying a new mac in the coming weeks ( i did yesterday) and was told that I should be ok between now and then without having it fixed and then when i did get my new computer they would transfer all of my old data onto the new computer and would be installing the new power supply before selling it to a local school. then, 3 days before I was going to get my new mac, it shut off yet again, but when it rebooted it never went past the grey apple screen. after 4 or 5 minutes the fan comes on and is amazingly loud and this is where it stays until i shut it off. i'm not sure if this is simply the power supply finally going going gone or if this has something to do with the very new hard drive or who knows what else; i just want to get my info from the old computer onto the new and hopefully get the couple hundred dollars that i was told my g5 was worth. is there something i can do to get past the grey screen before i bring it in?
thanks in advance,
Jeremiah

I doubt that your data have been lost, the hard drive should be fine. Too bad that you're going to sell it, you could have used the hard drive in an enclosure to back up your new computer to. Please remember to make frequent backups/clones, I use SuperDuper! and it works perfectly. I have used it to re-clone a drive from the external when things have gone bad, you can also boot from a SuperDuper! clone.
Anyway, let us know how things go, I'm pretty sure your drive will be fine.

My G-5 Won't go past the Grey Apple Screen......HELP HELP HELP

I have a G-5 PowerMac.
Its about a year old.
I have used it more than sparingly. I bought it for video editing and have no other programs installed on it that didn't come with the computer besides Final Cut Pro
I tried to turn it on this morning to edit a project i'm working on and the thing just wont get past the Grey Apple Screen.
I really need help here. My hardware warranty runs out on December 31st and I dont have money for the Applecare $250 is really steep.
Help me turn the thing back on and get my editing going please
Email me at [email protected] if you can help me out
thanks
Chris
Power Mac G5 Dual Processor Mac OS X (10.4)

Hey Cris
I just got thru the same problem. My G5 was only 30 days old. I contacted Apple and after many phone calls I ended up purchasing the Applecare.
The parts were on back order for two weeks and they ended up replacing the logic board and the processor.
Good Luck!!!

Install Apple Software Update

I am receiving the Windows Error 2, and on a prior experience with this, was able to resolve the problem through a direct installation of Apple Application Support via Software Update (https://discussions.apple.com/thread/2569062?start=0&tstart=0). However, despite several efforts, I don't have Apple Software Update on my PC, and so I can't use that to install AAS. I have uninstalled (in sequence) and reinstalled several times and no luck. This is a corporate laptop, so I don't have some permissions to update Windows (per another thread), so I'm stuck.

Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

ITunes won't install past the "Installing Apple Software Update" part.

Similar Messages

Maybe you are looking for