ITunes won't install. PLEASE. HELP. URGENT.

iTunes won't install. My PC got reformatted. Now, I can't install iTunes. I've been trying to install it for like 3 months now, then it still won't. I've tried to remove it completely, following the guidelines Apple has given. AND ALMOST EVERYTHING.
Then the other day, I was really really happy that I got it installed, I removed AVG Anti-virus from the PC and turned off ThreatFire. I thought that was the end of my problem, then yesterday, when I opened iTunes it won't work again! So I tried to re-install it, following every guideline. Still, it won't install! In the installing process, around "Registering iTunes automation server", I ALWAYS get the message "Some of its required files are missing. Please re-install."
I REALLY DO NEED YOUR HELP.

Describe what happens when you try to open iTunes - do you see anything? If there is an error message give it in full.
If there is no error message open the task manager (ctrl alt del) and look on the processes tab, do you see iTunes.exe there and does it stay there.
Try opening Quicktime - does that work normally, iTunes cannot work if QUicktime doesn't. If it doesn't work, describe what happens and give any error message.

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ITunes won't install! Help please! :(

Okay, so I tried to install iTunes today so I could put some music on my iPod nano.
When I tried to install iTunes it said "The iTunes + Quicktime installer requires Windows XP Service pack 2 or later. To install the latest Windows XP Service Pack, use Windows Update.". So I went and tried to update my windows. And when I got over there and it said my windows wasn't valid (genuine) and if its not valid I can't update anything. So now I'm screwed right?
Then I tried installing the old iTunes (iTunes 6.0). I thought it was working perfectly until I plugged my iPod and then it said: You need the new iTunes version (7.0 or later). So yeah, i think I'm screwed. Help anyone?
How can I get the service pack 2 and where? Or what can I do to install iTunes? (THE NEW ONE). What can I do to put music into my iPod?
*PLEASE HELP ME!*
I'LL ACCEPT ANYTHING

So I went and tried to update my windows. And when I got over there and it said my windows wasn't valid (genuine)
If that is an authorised version of Windows that you've got on there (despite what that message says), then the following Microsoft document might be of some help:
When trying to run the Windows Genuine Advantage validation check located on the Windows Update web site, you receive the following error code: "0x80080299"

Itunes won't open please help!!!!!!

Please help me I installed my itunes and quicktime, but the itunes wont open. I tried redownloading itunes and I even tried to install an older version of quicktime. It opened than but wouldn't work said that I needed to have the updated version. So I reinstalled the updated versions. And again it just gives me the hour glass symbol than nothing. I do not have norton and no other programs will interfer with it. Can someone please help me?

Hey jimmymohawk,
What is the exact error message? Is it saying that Quicktime needs to updated?
This article: http://docs.info.apple.com/article.html?artnum=93976 should help you get iTunes installed sucessfully. Quicktime will have to be uninstalled, you may have to use the part of the article "Clean up iTunes installer files on the computer," then iTunes can be repaired or reinstalled.
Jason

ITunes won't work, please help

Hello Apple Discussions. I've been having trouble with my iTunes account. Every time I try to open the program it tells me that an error has occurred and has to close. I've been reading through what other people have tried to get around this problem, and this is what I've tried so far. I tried checking the disk, nothing. I tried opening the Quick Time player and I'm getting the same message that a problem has occurred and has to close. What do I do? Please help. Thank you for your time.

Thanks, scotty!
ModName:ntdll.dll
The Quick Time player is a BEX error.
I'm afraid that malware is the worry with that ntdll.dll/BEX combination, scotty. (Often people who get it also can't get their Adobe Reader to launch either, although that symptom isn't universal.)
I'm not sure which particular beast (or beasts) is the culprit at this stage, but the free version of Malwarebytes has been doing a good job of fixing it for a lot of people.
Download and install Malwarebytes from the following page. Update the Malwarebytes definitions prior to running a scan with Malwarebytes:
http://www.malwarebytes.org/
If the Malwarebytes scans pick up infections could you let us know what they are called, please?
If you remove the infections, can you get your iTunes and QuickTime launching again?

ITUNES WON'T INSTALL! HELP HELP HELP!

So for the past week I've been trying to download the new iTunes 10.6.3 but it won't work, NOTHING works! I've literally been searching everything but the same screen pops up every time saying, "the installer encountered errors before iTunes could be configured." The other day I tried to update the music on my ipod but it woulnd't sync so I uninstalled it and tried to download it again and ever since, it won't download. I've looked up a couple of different things, tried the solutions, but it doens't fix it. I have a Windows 7 HP Touch, if that helps any. Someone please help, I can't take it anymore!

Hi,
I have had the exact same problem. My girlfirend got me a nano for Xmas. I have finally got it working tonight.
I can't take credit for this as some other clever sausage suggested it on here. I'm looking for his entry so I can thank him as it has worked for me. Have a look at the following link from Microsoft.com:
http://support.microsoft.com/kb/314060
I would check that the symptoms it describes are applicable to your computer.
I have had amajor stress but wanted to pass it on as I know how frustrating it is. After 4 weeks I have finally got it working.
I hope it works for you too.
Chris.

Java won't install please help

I was trying to reinstall java due to a problem with an application.
I uninstalled the old one, removed the old directory, rebooted, downloaded the offline java package jre-6u3-windows-i586-p.exe
and it won't install. I get 2 errors back to back.
I have tried installing to a custom directory, with no special characters, tried registering the files listed on another thread and nothing works.
This is on windows xp sp2 with ie 6.
Error 1722. There is a problem with this Windows
Installer package. A program run as part of the setup
did not finish as expected. Contact your support
personnel or package vendor.
lib\rt.jar: Old File not found. However, a file of the same name was found. No update done since file contents do not match.

I had the same problem today.
I got around the problem by:
1 - uninstalling java 1.5.03
2 - removing java 1.6 files
3 - downloading the same package
4 - installing in a custom directory (advanced options) (program_files/sunjava/...)

New iTunes 5.0.1.4 Won't Install Please Help

Hey i am trying to install the iTunes version 5.0.1.4, but two error messages appear, it begins to install and then this message appears
" The installscript engine on this machine is older than the version required to run this setup. If availabel please install the latest version of ISScript.msi."
I then click OK for this and the following error appears,
"Error: - 1603 Fatal error during installation, consult windows intaller help (msi.chm) or MSDN for more information."
Then the installer closes, i have looked at the install script version and i think i have version 11, but am unsure, has anyone got an idea whats going on?

Rob,
1. Make sure you're running the installer as the administrator for your computer.
2. Make sure you fully uninstall iTunes and Quicktime. The biggest problems with installing are in fact caused by bad uninstalls. There's a knowledge base article here:
Troubleshooting iTunes and iPod Software installation on Windows
3. Reboot somewhere in there. Sometimes with these errors all I've done is clean out the contents of the temp folder and reboot and the install will then work.

TS1702 After installing the latest itunes, I can no longer sync Apps to my ipod touch. I have restored it to original settings and now old apps won't install please help.

My ipod touch will no longer sync apps since I downloaded the new Itunes. I have restored it to original setting in hopes that would work, but now I have lost all my apps and even old ones will no longer sync. Can anyone help?

What model iPod do you have? If yo have a 2G iPod. many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.

My itunes won't work please help..

it seems a lot of people are having the same problem.. I tried to follow the other suggestions but I can't seem to understand it and I get confused..
so I downloaded an update for ipod and just recently I tried to run it and it crashes. I get the "itunes has encountered a problem and needs to close..."etc msg. i uninstalled it and reinstalled it, etc like many times but same message. my quicktime crashes too so I tried to uninstall it but it wouldnt so i just deleted the whole folder and tried to reinstall it but it still wouldn't.
i'm totally frustrated i wish i'd never clicked that update button.. if it ever works again I'll just let it be from now on..
if someone can please guide me through.. I'm not good with computers so it's hard for me to understand all that.. i would appreciate it thanks
dont know Windows XP dont know

Hello. I pretty much gave up all hope and wasnt going to try to fix it anymore, and I was glad I had most of my good songs on my ipod already..
but i randomly came to the forums and looked at one person's post, where someone suggested that they install the standalone quicktime.. I knew my problem had something to do with quicktime so, since it wouldn't uninstall, I manually deleted all the quicktime folders and files, execpt one file which refused to delete so I just moved it, then I installed that standalone quicktime installer, and it was successful, and followed up with Itunes installation, and it was smooth sailing from there.. so far.. well I hope that it will stay working.
sorry to say but I won't be touching any more updates.. dont wanna go through this again
thank you
gateway Windows XP

Voice over won't install. please help

I am trying to activate voice over on my new shuffle 3rd gen and when I click apply, i get the following error message:
"The voice over kit could not be installed because the signature file was invalid".
Please can someone help with this?

just go to control panel and click on iTunes in 'uninstall a program' and click 'change' then 'repair'. This is what worked for me cos I had the same problem

External hard drive won't install, Please Help

I just purchased this same external hard drive, 3/7/2011. I hooked everything up via my USB, put in the installation CD, got the Drive Set-up window, clicked on Backup Software and got a message "C:\DOCUMEN~1\Owner\LOCALS~1\Temp\pft48F~tmp\" and "Access denied" with the only choice of clicking on "OK"; when I clicked on OK, a small window titled "unpacking backup software" appears in the upper left corner; it got about halfway through, stopped and I got an alert from my McAfee security program that it detected a trojan and removed it. Then 3 gauges appear in the upper left corner and the message "Toshiba Backup Software Installation an error occurred during the move data process of the file REFILERW.SYS!" appears and I click OK again then the Toshiba Drive Setup window appears and a green checkmark is NOT next to Backup Software. However, if I go ahead and click on the other 2 items to install, Drive Monitor Software and Power Save Software, a green checkmark appears next to them. When I then click Exit I get my regular startup screen. The Drive Monitor appears in My Programs but nothing else. Did Toshiba send me a trojan on their program?
When I checked out my McAfee to see what the name of the trojan was,it says: Artemis!8CBE6FC5C432
I'm not a technophobe and am just lost; I don't know what to do or where to get answers. I emailed Toshiba Tech Support twice but didn't get anything back.
Please, can someone out there help me?

It would be a false positive. Some antivirus programs look for virus like activity, and that makes them much more prone to errors.
Get rid of McAfee's and switch to Microsoft Security Essentials, it is free and very good. Security essentials is a very light program, so you will not notice any slow downs when it is running like the bloatware security programs are known for and you will have far fewer false positives.
http://www.microsoft.com/security_essentials/
When I used to manage a PC repair shop, we used to have people come in and pay us to get rid of McAfee's and Nortons on their systems because they would slow the computers down so much, and the false positives were making them miserable when trying to install programs that they knew were safe.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

My new installation of iTunes won't open, please help me!

I have tried installing the newest iTunes and uninstalling as it will not open at all. I keep getting the generic Windows message that iTunes has encountered a problem and needs to close. I tried uninstalling Quicktime and using the Apple quick fixes for iTunes version 7.0 not working but nothing helps. Anyone?

+I keep getting the generic Windows message that iTunes has encountered a problem and needs to close.+
let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)

Itunes won't load--please help!

I'm having problems getting iTunes to open up at all for me. Yesterday, I was downloading a season of a TV show and in the middle, I started getting a message that I didn't have enough local memory to complete the download. It suggested I delete files in my trash and try again. I did that and iTunes seemed weird, so I shut the computer down and started it up again. After that time, I could not get iTunes to open.
I've tried downloading the newest version (which is already loaded on my imac) again and re-installing, but in the middle of the installation, I get a gray screen that tells me I need to shut my computer down. I've tried installing older versions of iTunes, the same thing happens.
I tried plugging my iPod in to see if that would open iTunes but no.
I tried writing to Apple, got the runaround to call technical support. Called them, they wanted $45 to fix the problem, even though I've spent much more than that in the iTunes store and cannot access my files any longer. My AppleCare expired 3 months ago.
I've Googled and searched here and thus far, I haven't seen any responses that have fixed my problem.
Oh, I looked at the log file and this is what it says:
ize: 1.45 KB
Last Modified: 6/6/08 8:00 PM
Location: /Library/Logs/Console/Kim/console.log
Contents: Mac OS X Version 10.3.9 (Build 7W98)
2008-06-06 20:00:10 -0500
2008-06-06 20:00:10.905 loginwindow[302] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
loginwindow.plist -- /Library/Preferences/
The parser will retry as in 10.2, but the problem should be corrected in the plist.
2008-06-06 20:00:11.057 loginwindow[302] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
loginwindow.plist -- /Library/Preferences/
The parser will retry as in 10.2, but the problem should be corrected in the plist.
2008-06-06 20:00:11.208 loginwindow[302] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
loginwindow.plist -- /Library/Preferences/
The parser will retry as in 10.2, but the problem should be corrected in the plist.
dyld: /Applications/iTunes.app/Contents/MacOS/iTunes malformed library: /System/Library/Frameworks/AGL.framework/Versions/A/AGL (not a Mach-O file, bad magic number)
dyld: /Applications/iTunes.app/Contents/MacOS/iTunes malformed library: /System/Library/Frameworks/AGL.framework/Versions/A/AGL (not a Mach-O file, bad magic number)
/Users/Kim/Desktop/Firefox.app/Contents/MacOS/firefox-bin: can't map file: /Library/Internet Plug-Ins/AdobePDFViewer.plugin ((os/kern) invalid argument)
ANY help is needed, I hate to spend the $$ if I can fix it myself.
Thank you.

The whole system ended up getting wonky. Couldn't keep the computer up long enough to log in. Called Apple and got nowhere without forking over $$. Decided to sleep on it.
Today, used the installation disk, started up by holding down C key, did archive/install. Managed to save almost all of my data. Software update, and voila. iTunes will now open! Almost the whole library came back. I still have the library in the folders, but the TV shows and movies didn't migrate back to iTunes for some reason.

Apps won't install, please help.

I have an iMac which I use for my small business, for a particular software I had to fragment the disk and run Windows and after a few months I removed windows and now I have OSX 10.6.8. My problem is that the apps that I bought via my second iMac are not being installed on first iMac. Apps show up in the purchase history and and when I click on them, install button shows up as well but when I click to install, it says I need OSX 10.7 or higher. Now I tried regular software update and looks like 10.6.8 is the latest (at least automatically).
Now my questions is, do I need to buy the OSX 10.7 or higher, is that why my mac is not upgrading above 1.6.8 via updtae option or do I ineed to manually download 10.7 and install?
Appreciate your time and help, guys!

My problem is that the apps that I bought via my second iMac are not being installed on first iMac. Apps show up in the purchase history and and when I click on them, install button shows up as well but when I click to install, it says I need OSX 10.7 or higher
To run those apps you will need to upgrade your Mac to v10.7 or later.
See Step 1 to see if your Mac qualifies to upgarde directly to Mountain Lion v10.8 (without having to purchase v10.7 Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
is that why my mac is not upgrading above 1.6.8 via updtae option or do I ineed to manually download 10.7 and install?
Software update is for updating your system software, not upgrading. There's a difference between updating and upgrading.
An update would be going from 10.6.7 to 10.6.8. An upgrade is going from v10.6 Snow Leopard, v10.7 Lion, or v10.8 Mountain Lion.
Mountain Lion can be purchased from the App Store. Click your Apple menu icon top left in your screen. From the drop down menu click App Store. Or click the App Store menu icon in the Dock, or lauch the App Store from your Applications folder.

Graphics card WON'T install - Please help !

can anyone help me out here, I'm at my wits end!!
I'm running XP home on a 2.8g P4 on an MSI 845E Max (6556e) mobo.
I've just purchased my second Gainward FX5600 card as I thought the first one was faulty! and it will not install.
I keep getting an invalid data error at the end of the install and it tells me the card isn't installed properly.
I've got the latest drivers for the card, new mobo bios drivers and the latest intel chipset drivers but its still no good!!!
I think i might have installed the VIA 4in1 drivers by mistake and have tried to remove them as this could be the reason for my problems
does anyone have any ideas as to what i should do?
thanks guys

I would try uninstalling it through the device manager. You can get there by right clicking on My Computer and going to properties. It will bring up the system properties and you should see the device mangager button under the hardware tab. After you have them uninstalled close that and click on the add new hardware under system properties, hardware tab. Make sure you have your driver cd installed in the cdrom and let windows find the drivers that way.
James

ITunes won't install. PLEASE. HELP. URGENT.

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