ITunes won't launch after copied from old computer

I copied my iTunes folder from my old computer to an external hard drive. I then copied that folder to a new laptop. My iTunes folder is showing two additional folders - iTunes and iTunes media (has all my downloads listed). However, iTunes won't open at all - I don't even get an error message. Any ideas?

Get rid of Norton's, it's far more trouble than it's worth. This is exactly the kind of thing that happens when you run Disk Doctor or the other parts of the suite, and is why they got out of the Utilities market for the Mac.
1. Try repair Permissions with Disk Utility
2. Try Trash the com.apple.iTunes.plist file from the home / library / preferences folder
3. Try Re-install iTunes. Move the app from the Applications Folder to the Trash, then go to HD / Library / Receipts and trash any pkg file there with iTunes in the name.
Regards
TD

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I have retored my machine from time capsule backup, and now iTunes won't start up. The icon launches, but nothing happens

Get rid of Norton's, it's far more trouble than it's worth. This is exactly the kind of thing that happens when you run Disk Doctor or the other parts of the suite, and is why they got out of the Utilities market for the Mac.
1. Try repair Permissions with Disk Utility
2. Try Trash the com.apple.iTunes.plist file from the home / library / preferences folder
3. Try Re-install iTunes. Move the app from the Applications Folder to the Trash, then go to HD / Library / Receipts and trash any pkg file there with iTunes in the name.
Regards
TD

Itunes won't launch after using norton utilities

Hi,
I used Norton disk doctor and now itunes won't launch. How do I fix this?
Many thanks!

Get rid of Norton's, it's far more trouble than it's worth. This is exactly the kind of thing that happens when you run Disk Doctor or the other parts of the suite, and is why they got out of the Utilities market for the Mac.
1. Try repair Permissions with Disk Utility
2. Try Trash the com.apple.iTunes.plist file from the home / library / preferences folder
3. Try Re-install iTunes. Move the app from the Applications Folder to the Trash, then go to HD / Library / Receipts and trash any pkg file there with iTunes in the name.
Regards
TD

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I just downloaded the new iTunes upgrade onto my Macbook, and now iTunes won't launch. It just bounces once and then does nothing. I've gone through the uninstall and reinstall process, but still no dice. Any suggestions would be greatly appreciated. (Also, since I uninstalled it, did I lose everything I'd previously downloaded to iTunes?!)
**I just realized I've accidentally posted this under the Windows discussion. Sorry.
Message was edited by: snwp2

Sorted! Panic over. I ran the download again and everythin seems OK.

FaceTime won't launch after recovery from time machine backup

I cannot get FaceTime to launch after I recovered my machine from a Time Machine backup. I keep getting the following error:
9/3/14 7:57:13.688 PM xpcd[2535]: FaceTime[33694]: registration request failed: (0x11, 0x0) NSCocoaErrorDomain:513 You don’t have permission to save the file “com.apple.logging.08E5E277-0C04-57A1-B16A-FB9E89747C91.plist” in the folder “ByHost”. createSymbolicLinkAtPath:withDestinationPath:error: WR/DST: ~/Library/Containers/com.apple.FaceTime/Data/Library/Preferences/ByHost/com.app le.logging.08E5E277-0C04-57A1-B16A-FB9E89747C91.plist 0 stat: 13 -1 o:Root m:040700 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 -2 o:User m:040700 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 -3 o:User m:040700 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 -4 o:User m:040700 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 -5 <CONTAINER> o:User m:040700 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 -6 o:User m:040700 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 -7 <LIBRARY> o:User m:040700 f:hidden fs: hfs, fsid: 1000002/11, mf: 0480d000 !#acl 1 group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete -8 <HOME> o:User m:040755 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000 !#acl 1 group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete -9 o:Root m:040755 f:() fs: hfs, fsid: 1000002/11, mf: 0480d000
Anyone know what this is about?
I'm running OS X on a 2.7GHz i5 with 16GB of RAM on a iMac platform.
I've tried to re-instal OS X, but that didn't help me at all. It didn't even change the error message.
Thanks for the help apple community - Take care.

Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

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Thanks for the replies...
It seems alot of people are having this trouble, I do have shapeshifter on my system, I'll try adding iTunes to the exclude list and see if that does anything. I'll try your suggestion with the library folder, does that mean to trash the iTunes library folder or just move it out of where it is? What I don't get is how it can be corrupted, it worked perfectly before the update

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Hi Adrian,
Just out of curiosity, what happens if you open iTunes from within the Applications folder instead of from the Dock? Does the same thing happen?
Steve
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Sorted! Panic over. I ran the download again and everythin seems OK.

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Sorry. I thought that would work.
It's clear that Apple has a problem on their hands. I have sent my information to Apple, which sounds remarkably similar to yours. Hopefully by the time we wake in the morning, Apple will have some answers.
Cheers,
Joe

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ITunes won't launch after copied from old computer

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