Itunes won't launch - requires Quicktime 7.5.5 but software update says software is current

itunes won't launch - requires Quicktime 7.5.5 but software update says software is current

Are you using Leopard?
If so, let's try installing a QuickTime 7.7 for Leopard using a .dmg installer downloaded from the Apple website:
http://support.apple.com/kb/DL761
If you install that does that clear up the iTunes trouble?

Similar Messages

  • Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

    Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?

    Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
    Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
    Elsewhere: call the phone number in the Apple Online Store
    Apple's price is $19.99, £14.00, €18.

  • ITunes won't launch if iPod is connected but ejected

    If I connect my iPod (set to Disk Use, no auto-launch of iTunes), then eject it through the Finder, iTunes won't launch. It hangs with no window until force quit or the iPod is unplugged. I've noticed this through several versions of iTunes.
    Note that I found this topic already in existence here, but I felt that the issue needed a bump to the top of the list.

    Does your quicktime work perfectly? I got that message when I tried to open iTunes 5 a couple times, and my quicktime wasn't being sensed by the computer at all. It was just there.

  • My itunes won't launch even after reinstalling.  Looked in itunes folder and somehow lost itunes library?  HELP!

    My itunes won't launch even after reinstalling.  Looked in itunes folder and somehow lost itunes library?  HELP!

    The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
    If that doesn't cure the problem, try deleting the iTunes preference files:
    C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
    and
    C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
    You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
    If that still doesn't work, try this:
    Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
    Hope this helps.

  • "itunes.exe-entry point not found" error message, itunes won't launch

    32 bit
    xp pro
    itunes won't launch
    HELP!

    Try removing iTunes and all Apple related software using the instructions in this Apple support document and downloading a fresh copy of the newest version from Apple's website.
    http://support.apple.com/kb/ht1925
    B-rock

  • Itunes won't launch

    My iTunes won't launch. Any suggestions or ideas?

    Uninstall all iTunes related software (AMDS, Bonjour, etc.) then reinstall itunes. Directions below
    http://support.apple.com/kb/HT1925     for xp
    http://support.apple.com/kb/HT1923     for vista or 7

  • ITunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

    iTunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

    Try redownloading it from:
    http://www.apple.com/itunes/download
    If you need further assistance on this thread, tell us the OS X version you are running on your MacBook Pro, and the iTunes version number.

  • Itunes won't launch since update

    Seems like i have the same problem as a lot of people.
    Since last update itunes won't launch
    Just get a white screen and the blue circle going around the pointer.
    Have tried the complete unistalll and reinstall without success
    One thing i noticed is that when it freezes and i open task manager to close it down it says 32 bit next to itunes not 64 bit?
    Is the wrong version being downloaded?

    Without trying to be funny here, why should the problem be with my user account or my PC!
    Without trying to be funny, you've accidentally succeeded in being a bit funny here.
    This is a user-to-user troubleshooting forum. Folks come here to troubleshoot their problems. So we, quite naturally assume that's what you were trying to do, and reply to try to help you fix it. The reason why you see so many people here saying there are problems is that this is where people come if they have problems and want to fix them.
    If you believe the problem is all at Apple's end, and would like to register a sort of complaint with them (rather than do any troubleshooting of your problem), then it makes a heck of a lot more sense to contact Apple directly via the product feedback pages. (Because this is primarily an user-to-user forum, there's no guarantee an Apple person will see your post here. They will read your feedback via the form, although they also say they will not respond.) Here's a link through to the iTunes product feedback form:
    http://www.apple.com/feedback/itunesapp.html
    (Given that you're not here to troubleshoot, I'll bid you adieu, and desubscribe from this particular topic.)

  • ITunes won't launch after upgrade

    I just downloaded the new iTunes upgrade onto my Macbook, and now iTunes won't launch. It just bounces once and then does nothing. I've gone through the uninstall and reinstall process, but still no dice. Any suggestions would be greatly appreciated. (Also, since I uninstalled it, did I lose everything I'd previously downloaded to iTunes?!)
    **I just realized I've accidentally posted this under the Windows discussion. Sorry.
    Message was edited by: snwp2

    Sorted! Panic over. I ran the download again and everythin seems OK.

  • Itunes won't launch after using norton utilities

    Hi,
    I used Norton disk doctor and now itunes won't launch. How do I fix this?
    Many thanks!

    Get rid of Norton's, it's far more trouble than it's worth. This is exactly the kind of thing that happens when you run Disk Doctor or the other parts of the suite, and is why they got out of the Utilities market for the Mac.
    1. Try repair Permissions with Disk Utility
    2. Try Trash the com.apple.iTunes.plist file from the home / library / preferences folder
    3. Try Re-install iTunes. Move the app from the Applications Folder to the Trash, then go to HD / Library / Receipts and trash any pkg file there with iTunes in the name.
    Regards
    TD

  • My iTunes won't launch. It will give and error code 13014. How can I fix this?

    My iTunes won't launch. It will give and error code 13014. How can I fix this?

    Hi tuzas2,
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some applicable information below for you:
    iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
    Solution 1
    Make sure you have the latest version of iTunes installed.
    Solution 2
    Quit and reopen iTunes. If the issue continues, then restart your computer.
    Solution 3
    Quit iTunes, temporarily disable the anti-virus security software on your computer, then reopen iTunes and try to sync your device. If iTunes successfully syncs your iPhone or iPod touch, consult the anti-virus software vendor.
    Solution 4
    Turn off Genius in iTunes in the Genius sidebar (choose View > Hide Genius Sidebar).
    I hope this information helps ....
    Have a great day!
    - Judy

  • I have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

    i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

    i have a 2006 imac (intel) w osx 10.4.11  <  Tiger
    It's not just iTunes you need to update...
    You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
    See iPod touch system requirements here.
    Leopard is available from Amazon here.

  • HT1212 I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying "  iPhone is disabled connect to iTunes" What can be done?

    I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying "  iPhone is disabled connect to iTunes" What can be done?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • IMovie 10.0 Oct 22, 2013 won't install on my Mac Pro 2008 with OS X 10.9.  Software Updater says "Your computer's video card does not meet the minimum system requirements".  I have ATI Radeon HD 2600 XT 256 MB.  What card SHOULD I have?

    After installing Mavericks on my 2008 Mac Pro (10GBRAM, several HDs, 2 x 2.8 GHz Quad-Core Intel Xeon) Software updater says there is an update available. iMovie  Apple   Version 10.0   Released Oct 22, 2013. 
    So I click the UPDATE button
    Software Updater puts up a dialog that says "Your computer’s video card does not meet the minimum system requirements".
    I have ATI Radeon HD 2600 XT 256 MB.  What card SHOULD I have?
    Thanks.

    It is a easy fix to this problem.
    I have this video card
    iMac 24 inch, early 2008.
    Graphics card: ATI Radeon HD 2600 Pro 256 MB .
    This is what you do.
    1. open app store.
    2.go to  the update tab.
    Yuo will see the imovie icon waiting to install.
    3.clic the sub menu tab and select "try apdate in an hour" option from the sub menu.
    4.leave the app store window open and came back in an  1hr .
    Like magic you will see the imovie app being upgrade it in the lunch pad .
    enjoy it.

  • HT1600 update Apple TV via settings general update software advise Apple support.  But Airplay won't display the Apple Tv because it needs an updated compatible software. Catch 22. How does one resolve this contradiction please? Paul

    update Apple TV via settings>general>update software advise Apple support.  But Airplay won't display the Apple Tv because it needs an updated compatible software. Catch 22. How does one resolve this contradiction please? Paul

    only the following macs support airplay mirror
    http://support.apple.com/kb/ht5404

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