ITunes won't let itself be started or reinstalled

I've been a very happy iTunes user for months, but about a month ago iTunes stopped working on my computer (Dell 8400, running Windows XP Pro). Every time I open the program, it prompts me to choose a language to use during the installation process. If I play along like I'm installing iTunes (even though I know perfectly well it's already there), when I get to the end of the process, whether I reboot the computer or not, I only get back to the "Choose a language" screen of the install.
When I try to uninstall, the computer tells me "A newer version of iTunes is already on your computer" and the uninstall shuts down.
What do I do? Thanks in advance for any help.
Ralph Clements
Dell Dimension 8400   Windows XP Pro  

hi R!
okay, let's try completely stripping out your itunes and QuickTime program files, and then doing a careful staged reinstall of QuickTime and itunes. there's instructions in this post (including what to do when your Add/Remove programs isn't functioning properly when you try to uninstall one of the programs):
b noir: Re: Itunes wont work
love, b

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