ITunes won't let me log in. Is the site down?

iTunes is saying it is down. Is this true? Been trying to log in for two hours.

Something seems to be down, given the number of people asking this question.

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  • In the new IOS 7, my IMessage and FaceTime won't let me log in using the correct Apple ID and password. How can I fix this?

    In the new IOS 7, my IMessage and FaceTime won't let me log in using the correct Apple ID and password. How can I fix this?

    Other users have reported same problem with 4G iPod/iOS 6.1.6 and I have not seen a solution. One user reported yesterday or the day before that it just started working again.

  • Won't let me log in to the app store or iTunes. tells me there is an unknown error.

    yep it won't let me log in with my Apple ID and password. my apple ID works fine with icloud and logging into the apple support community. I reset my password to see if that helped. it didn't. I tried to empty the cache.db file from the appstore folder in my library. that didn't work. I tried restarting my mac. that didn't work. So I guess I'm pretty much screwed...
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    3. I can't find any internal files with spotlight without bending over backwards. although after bending over backwards i still can't find anything. for example, I wanted to search for a .plist extension file. In the old days you could set your search preferences so that if you wanted to see hidden or sensitive computer system files you could set it to allow this. Same on Pcs. Now, you can't. You can set preferences in the system preferences to look for certain things in certain applications....but there is no way to simply search for files. You can't find application folders and look into those. Nothing. It's all hidden. heck, it took me over a week or so just to be able to find the Mac HD. that used to be on the desktop. not anymore.
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    are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
    I am starting to believe that Apple is Satan.

  • ITunes won't let me log in.

    I don't understand what is going wrong. I have followed every single suggestion.
    I recently got my old desktop pc out and hooked it up and reloaded iTunes onto it. When I first opened it an old screen name was signed in that belonged to another family member. I signed out and now it won't let me sign in with my user name. All it does it continue trying to load. The store comes up fine, I can browse music fine, I just can't log in. My user name and password work on the website so I know this is not the issue. I also do not have any firewalls blocking it and my LAN settings are all correct as well.
    Is there anyone else who it is just NOT loading for at all? I have tried on two different computers at this point and have been trying for two days. It simply will not allow me to sign in at all no matter what I do. I even tried to use the screen name that was signed in when I opened it the first time but it won't let me sign in with that one either, even though I once again verified the user name and password online.
    I need to sign in so I can redeem a gift card and download some music but it simply will not do it. Like I said, everything else is working fine. I even removed the program and then reloaded it again and am still having this problem.
    I have gone through every single possible issue that is listed on the site as well as all the other posts I could find where people were having issues signing in. I have followed every single suggestion. It doesn't give me an error message or anything like that, it just does the scrolling bar (lines going across the bar) on top and stays that way. It isn't freezing or anything either, it allows me to cancel by hitting the X in the tool bar next to the loading progress bar and then continues to let me browse around the store.
    I even attempted to purchase something and then sign in when it asked me to and had the exact same results.
    Am I the only person who has been having this problem lately?

    I'm having the same problem myself. I go through my AIM account for itunes purchases and I keep getting a message saying that my screen name doesn't exist or my password is wrong. Which is impossible since I'm logged onto AIM right now.

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    If you do not have access to the iTunes Library on your Old computer... or its Backup...
    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991
    If you do have access... See Here...
    iTunes: How to move your music to a new computer
    Or...
    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.

  • IPod Touch disabled, iTunes won't let me log on because iPod has a passcode.  Help?

    My daughter's 8 GB Touch says it is disabled and  to connect to iTunes.  When I try to do this, iTunes gives me a message that it cannot connect to the iPod because it is locked with a passcode.  It seems to be stuck in purgatory.  Can anyone help me?
    Tom

    If you can't remember the passcode, the device must be restored from the computer it was last synced with.
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • ITunes won't let me download music off the cloud

    My hard drive corrupted earlier this year but thanks to iTunes match I can download all my music back off the cloud onto my laptop. I've been downloading as much as  my bandwidth allocates me each month, so when it came to the start of this month, I began downloading the rest of my music from the cloud.
    Ever since iTunes has updated, every time it tries to download a track it says it failed and to make sure I'm connected to the server and to try again. I've tried this on a few different networks with the same result.
    My iTunes match membership runs out in the next couple of weeks so I'm keen to get this sorted as soon as possible.

    Hi, katiechristine. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps on how to enable cookies. 
    Safari 6 (OS X Mountain Lion): Manage cookies
    http://support.apple.com/kb/ph11913
    After enabling cookies and testing the results, if the issue persists try the steps in the article below. 
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H. 

  • Itunes on iphone won't let me log in with correct password

    I have been all over the forums trying every options I have found. But when I go to update my apps my iphone/itunes asks for my password again. I have double and triple checked my password and it is correct. It is logging me in to my cloud, to the apple website etc. I am not typing it in wrong, believe me I have checked that as well. I have gone and reset the cache and reset the warnings in itunes. I have updated the software. I have made sure my icloud password is retyped in. What else can I do? I don't know what to try. I have reset the password and it still won't let me log in with the new, correct password. This has been going on for the past 3 months and nothing.

    Yes, it is showing my apple id. And no, I don't have any other apple id's. I have gone into my settings into iTunes and App Store and signed out and signed back in in the apple id section. It connects no problem in my settings. But when I'm actually in the app store "App" and it prompts me for my password it comes back saying that the apple id and or password is incorrect.

  • Whenever I try to log into my itunes it says I have a -50 error, but I'm not downloading anything. I don't know why it won't let me log in.

    I don't know why my itunes won't let me log in. All the Apple website tells me is that it's an error when I'm downloading something, but I'm not downloading anything.

    Hey shelbylynn18,
    Thanks for the question. (-50) is a timeout error that can occur when downloading content or when simply trying to access the iTunes Store. If you have automatic downloads enabled, you may be experiencing this error when iTunes is attempting to automatically download available content.
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software:
    - Firewalls
    - Web Accelerators
    - Ad Filters
    - Virus Protection Software
    Resolution
    If you have any of the software listed above, and you cannot access the iTunes Store or complete your download, you will need to configure these applications to allow iTunes to connect to the Internet.
    Refer to the documentation that came with that software, and if necessary contact the software's manufacturer. You will need to configure the software to allow the following domains to send and receive data from the Internet.
    - itunes.apple.com
    - ax.itunes.apple.com
    - albert.apple.com
    - gs.apple.com
    - deimos3.apple.com
    - phobos.apple.com
    If a web accelerator appears to be causing the issue, contact your Internet Service Provider (ISP) or the software manufacturer. If your computer is on a network, you may also want to try using a different computer on the network, or discuss the issue with the network administrator.
    Additional Information:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • For some unknown reason, Itunes won't let me edit Audio info

    So I recently synced 1891 songs to my iPhone 5. Whilst the process was completed successfully I noticed where in my itunes library all of the artists were organised accordingly. But suddenly, due to some kind of idiotic magic a lot of my music had missing information/wrong information. Oh well, this happens I thought placidly believing that all I had to do was fix the info myself. But lo and behold for some unknown reason Itunes won't let me edit any of the info of the music on my Iphone 5. Why? I don't know. But I know for a fact that none of the music is "Read-Only" because I check and I did the same process with the same files on a different computer. My new computer (currently using) is authorized and everything seems to be in order, I have no idea why this isn't working but some help would be appreciated. Please. I'm sick of having to read forum after forum after doing the simplest things on Itunes, please someone from Apple answer my question with efficiency, or create a less convulted program

    Sounds like the ID3 tags are messed up on those songs.
    iTunes imports using v2.2 tags. Convert the tags to v2.3 and try adding the artwork.
    Right-click > convert ID3 tags
    Also, make sure they are not read-only files.

  • My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now

    My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now what can I do to fix it she has paid or apps and songs and of she makes another account everything will be lost.
    Need help please :) thanks

    Ah thanks Razmee however there is NO option to delete the iCloud account in settings!

  • Itunes store won't let me log in.

    iTunes store won't let me log in. It continuouly asks me to type my password.

    There are a lot of people with this issue currently. Let me guess, you updated to 11.0.3 correct?
    Can you make sure cookies are blocked in Safari? Then sign out and sign back into iTS.

  • HT1414 Can anyone help me? I just want to know if I just put my iPhone 4 which has been fixed can I start it as a new phone and still have my contacts and photos as it won't let me log in with my iCloud address

    Can anyone help me? I just want to know if I just put my iPhone 4 which has been fixed can I start it as a new phone and still have my contacts and photos as it won't let me log in with my iCloud address

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

  • When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

    When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

    Is your Apple ID set properly at Settings > iTunes & App Stores?
    If so, log out from there and log back in.
    If that doesn't solve it (it should), check Settings > General > Restrictions

  • How to update Ipad 2 from IOS 4.3.5 to IOS 5. Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

    how to update Ipad 2 from IOS 4.3.5 to IOS 5? Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

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