Itunes won't let me select/drag or play music?

I just recently had to delete my old computer account because a virus infected it so I made a new computer account and I re-uploaded my songs to itunes by connected my ipod and clicking "transfer purchases". But now the songs won't play. I can't click on them because the words are lick faded. You know how if you can't click something the print is gray not black? That's what it looks like.
Here's a link but I don't know if you'll be able to see it on this site:
http://s852.photobucket.com/albums/ab90/Animatrixette16/?action=view&current=unt itled.jpg
I have back up CD's with most of the songs, so should I re upload with those?
Also I have some songs that I downloaded, and they showed up on my computer account's itunes and they played but the new accounts itunes doesn't play or show the mp3's.
Oh and If you need the model of the ipod, I have an ipod shuffle but it doesn't have a voice over, So I don't know what its called actually...
Thanks in advance

An easy route would be to re-install the latest version of iTunes.
If this does not immediately cure the issue you may need to rebuild your library.

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Hopefully someone can help me with this issue: I have recently had to rebuild my entire library (lesson learnt:always do a back up), however since doing that back up my iTunes has decided to pick and choose what I can put on my iPhone. For example: I had an album on the phone that had no artwork so i wanted to transfer the new version with the artwork but iTunes won't sync it with the phone yet it did for other albums. All my music is working fine in iTunes.
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ITunes won't let me select my own music for iPod Mini

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Go into iPod preferences (while the iPod's attached) and choose "Update selected playlists" and you'll be able to pick the playlists you want on the iPod.
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N

I have help for you!!!
I had EXACTLY the same issue recently. What I had to do on my PC was go into the My computer section> click on my C drive> click on users> click on my username> go into music and then iTunes> Here you should see something that says iTunes Library. Make sure that iTunes is Closed and then take the iTune library and drag it onto Your desktop. This will create a copy on the desktop but iTunes will not see it. Reopen iTunes and you should see an option to scan for media. Once you do this iTunes should re-build your iTunes library and It should be able to sync. If it syncs fine and all your content is available go to the iTunes library that you dragged to the desktop and delete it as you should not have a new one. If this does not work absolutley do NOT delete the iTunes library that is on the desktop.
Call Apple and let them know of the steps you have taken and request some help. This should fix it though!

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http://support.apple.com/kb/HT4527
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HT204074 iTunes won't let me transfer some of my music

So I have music that I purchased on my iPhone and I want to transfer it to my iTunes on my computer. It will transfer almost all of my music, except about three albums. It keeps saying I need to authorize my computer, however it is already authorized.
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Any help would be awesome!
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Hello there, hey33brittany.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
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If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
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These two posts are somewhat ubiquitous on the Discussions:
http://discussions.apple.com/message.jspa?messageID=1482782#1482782
http://discussions.apple.com/click.jspa?searchID=-1&messageID=1477055
AFTER recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
After recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
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If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
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Here is a post on developing a thorough backup strategy: http://discussions.apple.com/click.jspa?searchID=394618&messageID=1263275

ITunes/my phone won't let me put music on my phone? I can see it but it won't let me select it in "on this phone"

Hey there,
I have had my iPhone 5 since October and every time I would do an update the phone would crash and I had to start from scratch every time (thank god for back ups). So I finally got the chance to switch out my phone at an apple store about a month ago. Since then though, I have not been able to sync any music on to my phone. I have tried the newest versions of software possible, tried restoring my phone from the last back up of the old phone and other various things I could think of. Even when I got to the "on this iPhone" tab, it shows me all the music that is supposed to be on there. Problem is that it is all unselected and it won't let me select them. Any help would be very much appreciated.
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Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". . If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. For more detail see this tutorial: Managing Your Songs Manually
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For info: iPod 101
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ITunes won't let me drag and drop music

I have converted files from YouTube to mp3 and then put them in my iTunes library... but iTunes won't let me put them into my phone. I have manually manage music selected and it has allowed me to do so in the past (maybe 2 weeks ago). I'm just really frustrated now because I don't like syncing my entire library because iTunes somehow manages to forget the majority of my music's artwork which is important since I paid for all but 3 of the songs in my library. Help?

Also, you may have to do this since the iPod may think the rebuilt computer is a new computer/iTunes library. Otherwise, you will only be able to manage videos and music manually.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Itunes won't let me select/drag or play music?

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