ITunes won't let me watch a Movie

I have downloaded The Dark Night from iTunes but when I attempt to play it it reads "Need you authorize computer first before viewing". I put my password in but says I have already been authorized but still asked me to authorize. Very Frusturating!!
Please Help
Thanks!

Security code in iTunes or on AppleTV 2?
Making rentals/purchases from new devices forces you to verify security details in iTunes. I can't remember if I could enter the 3 digit security code on AppleTV2 direct but i had to do it with AppleTv 1 via itunes the other day.
I could not get it to accept my changes until i relaised it wanted me to enter my 'title' which had previously been set - for some reason it wasn't now and I put something else in and it still worked!
AC

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ITunes won't let me watch rented movies!

I have Mac OS X 10.5.8, iTunes 10.6.3, Quicktime 7.5.5. iTunes message says I can't watch rented movies and recommended another QT version that I can't remember. What should I do? Note: in Systems Profiler, I have QT 7.5.5 in Apps and in Frameworks.

Apparently a lot of people have reading comprehension issues. I have the same problem as op except I use first generation appleTV. So for you slow people let me spell it out.
If you are trying to purchase movies on iTunes (this is the important part so pay attention) running on a computer that does not support HD you are NOT able to purchase HD movies. The message that pops up says you cannot purchase HD movies on a computer that does not support HD.
The question the OP was asking and I have this question also is why does it matter if the computer I am buying the movie on supports HD when the intent is not to play the movie on the computer in the first place. AppleTV does support HD and streams from itunes on the computer.

HDMC restrictions won't let me watch a movie shared on my friend's iTunes computer, even though we are on the same network, and have home-sharing on.

Basically, my friend turned on home-sharing, I can see his movies, but when I try to watch one on my computer through iTunes, I get an HDMC restriction of some kind, and I am repeatedly ask to sign into my iTunes account to authorize my computer (which is already authorized). It isn't making any sense to me.
(I am using OS X 10.8.4).

I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

Apple TV security Code/Itunes store issue won't let me watch a movie

When I enter my security code after selecting a movie, I always go back to the first page, it won't allow me to watch it. I made sure that all the info in iTunes are updated. Does anyone has the same problem and have been able to fix it?
Thank you,
Moijo

Security code in iTunes or on AppleTV 2?
Making rentals/purchases from new devices forces you to verify security details in iTunes. I can't remember if I could enter the 3 digit security code on AppleTV2 direct but i had to do it with AppleTv 1 via itunes the other day.
I could not get it to accept my changes until i relaised it wanted me to enter my 'title' which had previously been set - for some reason it wasn't now and I put something else in and it still worked!
AC

TS1424 iTunes won't let me redeem a movie.

It keeps asking me to choose 3 security questions and answers. I can only add one security question on my account from what I can tell. This is the first time it has ever done this and I have redeemed a few other movies in the past with no problem. Anyone know how to fix this or has anyone else encountered this issue?

An account can have three questions on it : http://support.apple.com/kb/HT5665
If you can’t set them, you don't know their current answers, and the above link doesn't let you reset them then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

ITunes won't let me rent a movie

I tried to rent the movie Forrest Gump on my iPhone.
It won't download is the problem.
It begins for like a second or two and then says "download error. Tap to retry.".
Does anybody know what to do? Is it because of the network im on? Is it because of the movie file itself?
Help!

Contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and explain the problem to them. iTunes Store personnel do not participate in these forums, so posting here will not do anything toward getting the problem resolved.
Regards.

ITunes won't let me watch videos.

I have imported a film, from disk, on to my Mac. It says that it is an MPEG4 and the file extension is .mp4. However, when I try and drag it into iTunes, nothing happens and the videos I already had on there won't play. I recently upgraded to a newer version of iTunes, and this is when I realised that videos won't play. Is there anything I can do?
MacBook Mac OS X (10.4.6)

Update your Quicktime to v7.1.6.
MJ

Apple tv won't let me watch a movie i rented! it was loading but now it no longer shows up.

It was loading but is no longer doing so. i have checked for rentals and nothing is showing up. when i go back and try and rent the mvie again, it tells me it has been rented and just needs to download

Welcome to the Apple community Chris.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

TS3297 iTunes won't let me buy a movie?

I have reset my iPad and I still can't buy a movie from iTunes. It worked on my other iPad 2?

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

ITunes won't let me redownload a movie.

I recently got a new computer and I restored my iPod but did not back it up because I didn't think there was anything important on it. There was a movie that was on it and I want to get it back but when I go to buy it in the iTunes store it brings me to the downloads section because I have already purchased the movie once before but I don't see the movie in the list.
Message was edited by: StealingGods

You only get one download ( sam policy as Wal-Mart and Amazon). It is your responsibility to copy and/or move it wherever you want it.
From the itunes store terms of service:
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
Where is your backup copy of all of your important info/music/pics/docs/files/etc.? Use this to put the movie back.
If for some reason you have failed to do this ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases

I have the iPhone 4 and recently took a video with it it now won't let me watch it and says MOV what can I do to be able to watch it

I have the iPhone 4 and recently took a video with it it now won't let me watch it and says MOV what can I do to be able to watch it

You should be able to watch it on your iPhone or in iTunes on your computer.

Can't get the music from my iPod onto my new Dell. iTunes won't let me.

i can't figure out how to get the music on my iPod backed up on my new Dell. iTunes won't let me click & drag it from the iPod into/onto iTunes. i can move it from iTunes to the iPod.
HELP! it's like 25 gigs of wonderfully organized live phish.

These two posts are somewhat ubiquitous on the Discussions:
http://discussions.apple.com/message.jspa?messageID=1482782#1482782
http://discussions.apple.com/click.jspa?searchID=-1&messageID=1477055
AFTER recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
After recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy: http://discussions.apple.com/click.jspa?searchID=394618&messageID=1263275

How to update Ipad 2 from IOS 4.3.5 to IOS 5. Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

how to update Ipad 2 from IOS 4.3.5 to IOS 5? Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

Netflix keeps giving me this code which aint letting me watch a movie

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Did you figure this out? I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent. Same fricken thing is happening to me. I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it? This just really stinks.

On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

ITunes won't let me watch a Movie

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