Itunes won't load after installing

I had itunes installed on my computer in the past, but after much trouble I removed it. (Was told that it would be easy to install again.) I had built up quite up quite an extensive library for my wife and I's ipod classics. I have tried several times to re-install itunes and it seems to have installed ok. When I try and open itunes a window pops up telling me that "itunes has encountered a problem and needed to close". I don't know what I have done wrong and I have NO idea of how to fix it.... Please help.

First check to see if QUicktime is OK, iTunes will not run if Quicktime does not.
If Quicktime owrks use this article:
Xp
http://support.apple.com/kb/TS1421
Vista version
http://support.apple.com/kb/TS1717
If Qicktime does not work, give the error message.
Then try to open QUicktime preferences from the control panel(classic view). Give any error message in full.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
These are bad news for QUicktime.

Similar Messages

ITunes won't load after recent upgrade

I see I'm not the only one with this problem. I've been through the FAQ and removed and downloaded iTunes and Quicktime separately multiple times, but iTunes won't load. It will be difficult to buy more songs like this.
I've a Sigma Tel Audio driver installed by Dell. I'm running McAfee anti virus. Let me know what other info will help somebody to help me solve this.
Thanks.

a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if no error message, a few more preliminary questions aimed at narrowing in on possible culprits.
(1) do you have Norton Internet Security 2005 installed on the PC?
(2) try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)
(3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

Itunes won't load after purchasing Quick time Pro

I purchased QuickTime Pro and now my itunes won't load. My version is 7.6.9. I keep getting message that reads I have an older version installed of Quick Time and that I need to uninstall itunes. I have tried this repeatedly but no luck. any suggestions?

I keep getting message that reads I have an older version installed of Quick Time and that I need to uninstall itunes.
That suggests that some application (other than QuickTime itself) has stashed old QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

ITunes won't load after windows update

Just did the latest automatic backup in Windows 7, and noe iTunes won't load. It keeps "checking" my library then I get a Windows message that iTunes is shutting down.
Anyone else getting this?

I think iTunes has lost itself!
So many different issues,
Hopefully it will be fixed soon

Itunes won't open after installing 10.6

The OTA upgrade to 5.1 went great but after I installed itunes 10.6 and restarted my computer (laptop with windows vista) itunes won't open if I ununstall & reinstall will I lose everything?

Nope. But backing up before you do this is recommended.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Removing and reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925

Itunes won't open after install of IOS7

After installing IOS7 on my Iphone4S iTunes won't open. When you click the app it starts to open and then just closes. I have shut the phone off and checked the settings but nothing seems to be working. Help?

Applesbabe wrote:
When you click the app it starts to open and then just closes.
That behavior indicates that the app is crashing.
I recommend trying a restore. Plug your iPhone into iTunes (current version: 11.1) and click the Restore button.
Also consider any possible apps you might have that are suspect - possibly corrupt. Remove any such apps before attempting the restore.

ITunes won't open after installing update.

After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

ITunes won't open after installing update for 10.4

I updated my iTunes to the most recent version and restarted my computer. When my computer turned back on, I tried to open iTunes but it just keeps giving me the "The application iTunes quit unexpectedly" message and asks me to either ignore report or relaunch. Every time I click relaunch, the message comes up again. My OS is Mac OSX Version 10.5.8. Anyone know what to do?

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

ITunes won't open after installing upgrade and restarting

When I click on my iTunes icon in the dock, iTunes won't open. Instead, a message box comes up: "The file iTunes "library" cannot be read because it was created by a newer version of iTunes."
Just before this happened, I imported a lot of music into my library. Now iTunes only opens if I pIug my ipod into my Mac.
Is there any way I can get iTunes to open by clicking on the icon, as it used to do?

What version of iTunes is installed in the Apple default location ..... /Applications/iTunes ???
Drag the iTunes icon in the Dock to the Desktop and release; it will be deleted with a poof! Don't worry it's only an alias.
In your Home Page ~/Library/Preferences/ ......... drag to the Trash and delete:
com.apple.iTunes.plist and com.apple.iTunesHelper.plist
(don't worry ... new ones will be created upon relaunch of iTunes .... +see below+)
Using: /Applications/Utilities/Disk Utility/Repair Permissions
RESTART the computer
Within the Applicatons folder: double-click the iTunes icon ... if the launch is successful, drag a copy of the iTunes icon to the Dock ... release ... you will now have a current alias in the Dock.
P.S. *Do Not* have the iPod connected to the computer during this process!
DIXIE

ITunes won't open after install

after installing the update for iTunes, it doesn't run (comp makes noises but nothing comes up on screen). when i open task manager itunes is running as a process, but i can't end process.
I have tried all the fixes suggested by other threads; installing the standalone quicktime, running msconfig, searching for malware, setting up norton to allow itunes and disabling it during install. I followed the instructions for the complete uninstall and tried to reinstall, didn't work. I then did another complete uninstall and installed an older version of iTunes 6 from the cd i got with my iPod, still doesn't work!!
i am at a loss with this, hopefully the next release will fix this issue.
any response would be greatly appreciated
Dell Dimension 9100 Windows XP 30gb video iPod

hi Shaun!
after installing the update for iTunes, it doesn't run (comp makes noises but nothing comes up on screen). when i open task manager itunes is running as a process, but i can't end process.
hmmm. okay, Norton is still our prime suspect here. that "running itunes.exe process that will not die" symptom is associated with the nastier versions of the NIS 2005 launch suppression problems. (people who get that also often see things like looooooong sloooooow shutdown times on the PCs and odd end program dialog boxes.)
let's try throwing the trusty Lorraine M technique at the beast. (it usually fixes the nastier versions of the NIS 2005 problems.)
Lorraine M: NIS/itunes problem rectified
love, b

Itunes won't open after Installing 9 update

I installed the Itunes 9 upgrade. It downloaded fine. Then when it was done, I clicked on Itunes on my dock to open it but it just bounced like it was going to open but then stops and nothing opens. Is this happening for anyone else? Any suggestions on what to do...

The same thing happened to me where the icon "bounces," but iTunes won't open.
So apparently I don't have the right version of OSX for the program. OK. So what to do I to get back my old iTunes?
I'm a little ****** about this because I feel like a warning should have popped up somewhere during the installation process telling me my system wouldn't accommodate the new iTunes.
Secondly, I'm ****** off at myself because all of this trouble was caused by trying to download an episode of freakin' "Top Chef." Why on earth would the show require the newest version of iTunes?

Itunes won't open after installing

Yesterday itunes wouldn't open, so I deleted itunes and quicktime from my computer, I also delted the itunes folder from my computer. Then I reinstalled itunes and again it won't open. I don't recieve an error message so I'm stumped, any ideas? Thanks

Yeah, I have the same problem. I wiped everything on my computer and reinstalled Windows XP, then download iTunes 7.7 and installed it. Quicktime works fine, but when I click on iTunes, it looks busy for a second but then never opens the window. But when I shut my computer down, a dialog box pops up that says it needs to close iTunes before shut down.

Lightroom won't load after install

After having used Betas 2, 3 and 4, I have installed Lightroom. But when I start the program and locate the library, the "Locate Library" screen disappearns and LR doesn't budge. I see only the command line, ie, File Edit, View, etc. Most menu items are grayed out and there is nowhere to go. Any suggestions? I did relocate my images to a hard drive. But when I moved images in the past, LR had no trouble loading them once I browsed and pointed to the Library. Please help ASAP. Of course, I am on deadline!
I am running Mac OS 10.4.9 on a iBook 14" with 1.42Ghz processor & 1.5MB RAM

Geoff, once again you ride to my rescue. BUT if I start a new library, how do I get all my LR pix into it? Must I re-import? Or can I change libraries later on (if so how?)
Thanks, Geoff the kiwi. Why kiwi? Are you an Aussie?

Computer won't load after Install

Hello,
Just this afternoon I had some installs waiting so I allowed them to go through and restarted after the install as usual. After restarting though my computer was sluggish and wouldn't respond to opening my printer bar, or my command to shut it down. My husband hard-booted it and this time when loading it got stuck at the white apple screen and never went any further. The fans were going overtime like it was overheating so we shut it down, took it apart and cleaned it because it hasn't been cleaned in several years.
This did not fix the problem though so I tried hitting CMD+s when it loaded to get the DOS screen and fix any install errors that may have happened. This did not work either though. The DOS screen never came up. All I ever get is the white apple screen that never goes any further. Does anyone have any other ideas for things I can try!?

Hi Melime, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
If all the above fails, then it appears to be time for aAn Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

Windows 7 won't load after installing new Hard Drive and Recovery software

HP G72 Notebook PC
xz218UAR
I guess a virus crashed my hard drive so I bought a new one. I installed the new drive and loaded the recovery disks that I also bought from HP. Apparently Windows didn't load properly and it keeps telling me to RELOAD WINDOWS. I've tried starting over from Disk 1 but it's not doing anything different to fix it.
I removed the new hard drive and reinstalled it but it's still doing the same thing.
What am I doing wrong and HOW DO I FIX IT?

Hi,
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
Assuming that this is just a problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Itunes won't load after installing

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