ITunes won't load after upgrading to Mavericks. Error 13010. I have tried deleting the Genius library file, still no luck.

I found some feeds where people had deleted the genius library .itdb and were able to fix the problem. It did not fix mine. Still unable to access iTunes!

The option key... I've been holding down the command key... No wonder that didn't work. I should really be writing this stuff down!.
Regardless, Downloading and reinstalling iTunes did the trick.
Thank you mende1 & saffron63 for the assist!

Similar Messages

  • Old emails won't load after upgrade to Mountain Lion

    old emails won't load after upgrade to Mountain Lion

    See if anything in here will fix it:
    1. Hold down the Command and Option keys as you click the iPhoto icon.
    The Photo Library First Aid window opens:

  • ITunes won't open after upgrading to 8.1.1

    I just installed iTunes 8.1.1 and now iTunes will not open on my computer. When I try to open it, it opens for about half a second then disappears, giving me the message that "iTunes has encountered a problem and needs to close." I have tried restarting the computer, defragmenting, and reporting the error, but nothing is having any impact. What should I do?
    I have a Dell with Windows XP and have had iTunes for a few years with no problems.

    Try
    1. Totally remove iTunes and QuickTime
    see
    http://support.apple.com/kb/HT1926
    2. then you will need to do a "deep clean" of registry
    by this I mean a registry search for itunes and delete any and every key you find
    *however if you do not know how to do this safely don't try it*
    unfortunately the registry cleaners do not clean to this level
    and itunes leaves considerable detritus in the registry which can screw up updates and or reinstalls
    Apple needs a cleaner similar to Norton's effort which has similar problems. Their tool removes ALL evidence of a previous anti virus installation which is what the above solution achieves in iTunes

  • Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

    Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

    I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

  • After upgrading to Mavericks, I seem to have lost everything in my Outlook for imac 2011.

    after upgrading to Mavericks, I seem to have lost everything in my Outlook for imac 2011.
    all my email accounts, all my emails, all my folders & subfolders (received & sent) ... everything.
    help!

    Remove Adobe plug ins if any.
    Macintosh HD > Library > Internet Plug-ins
    AdobePDFViewNPAPI.plugin
    AdobePDFView.plugin

  • Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Ok this is bizzare!
    Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
    So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
    AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
    I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

  • I have 74k  photo's in my iPhoto trash and crashes when emptying. I have tried deleting the com.apple.iPhoto.plist but still won't empty.

    Hi! I have 74k photo's in my iPhoto trash and it crashes when trying to empty. Clearly it's too much for the system to handle so after researching I downloaded 'Trashit!' which didn't help even if I selected one photo and dragged it to the trashit icon, not a single photo will delete from the iPhoto trash.
    I've tried creating a new album but the photo's won't drag. I have tried deleting the com.apple.iPhoto.plist and done several timely rebuilds but I still can't find a way to empty the trash.  I hope there's something really simple I'm missing here, any help appreciated 

    iiPhoto is known to lock up if you try to delete a large number of photos at a time. Here are a couple of ways to get out of the predicament you're in:
    1 -  go into iPhoto's General preference pane and uncheck the Show item counts checkbox:
    and then try emptying the iPhoto Trash bin again. It's iffy however. 
    2 - If that fails and you don't use the Rating stars you can do the following: select all of the photos in the trash and Control-click to bringup the contextual menu.  There will be the 5 stars for the ratings.  Select either 5 or 1 to apply that rating to the photos.
    Next create a smart album with the criteria:
    selecting the number of start you applied to those in the Trash bin.
    Move the photos from the Trash bin to the Library and the Smart Album will immediately be populated with those photos. 
    You can now select about 100 photos or so at a time and use the Command+Option+Delete key combination to move them back to the Trash bin and empty it.  Repeat with groups of about 100 or so photos till they are all deleted. Then delete the Trash bin in the Dock to completely remove them from your hard drive.
    OT

  • My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    Does it charge?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.

    Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.

    Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

  • Hi, I just installed my Creative Suite 6 and the programs close right after launching (for about 5 seconds) with no dialog box about an error. I have tried uninstalling and re-installing but still the same thing. Help pls!

    Hi, I just installed my Creative Suite 6 and the programs close right after launching (for about 5 seconds) with no dialog box about an error. I have tried uninstalling and re-installing but still the same thing. Help pls!

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Hi, recently I downloaded a picture downloading app because I was trying to upload a video on instagram but now my iPhoto won't work, it says another app is running, I have already deleted the app on my phone but how do i uninstall it on my macbook?

    Hi, recently I downloaded a picture downloading app because I was trying to upload a video on instagram but now my iPhoto won't work, it says another app is running, I have already deleted the app on my phone but how do i uninstall it on my macbook?

    Open Activity Monitor by searching it in spotlight.
    Go to the app that you downloaded & quit it. If it won't quit then Force Quit.

  • ITunes won't load after recent upgrade

    I see I'm not the only one with this problem. I've been through the FAQ and removed and downloaded iTunes and Quicktime separately multiple times, but iTunes won't load. It will be difficult to buy more songs like this.
    I've a Sigma Tel Audio driver installed by Dell. I'm running McAfee anti virus. Let me know what other info will help somebody to help me solve this.
    Thanks.

    a few questions before proceeding.
    are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
    or are you getting no error messages whatsoever when you try to launch itunes?
    if no error message, a few more preliminary questions aimed at narrowing in on possible culprits.
    (1) do you have Norton Internet Security 2005 installed on the PC?
    (2) try launching your QuickTime. does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (if so, what does it say?)
    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)
    (3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
    does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

  • ITunes won't open after upgrade. Help!!!!

    I upgraded to 7.0.2 and now my iTunes won't open at all. No error message. Nothing. When I click on it, it seems like something is happening with hourglass thing going but nothing happens. No error message.....no nothing.
    I looked under Processes in my Task Managaer and I see iTunes.exe, iTunesHelper.exe and iPodService.exe but I don't know whats going on.
    Pleeeeeeeease heeeeeeeeeelp.
    I love my iPod too much for it to be out of commission.

    replying to DanteSpyke
    It's 2006
    okay. it's way rarer to get this sort of thing due to NIS 2006 than it is with 2005, but it has been known to happen.
    try the technique from the following bbecker post. (heads-up ... it's taking a long time for that post in that thread to load for properly for some folks. so leave it to think for a few minutes until it's loaded fully, otherwise you might not see the correct post.)
    bbecker1221: Re: Itunes doesn't start up after installing upgrade :SOLUTION

  • Windows Fails to Load After Upgrade to Mavericks

    Related topic:
    https://discussions.apple.com/activity?streamSource=connections
    I'm a little late to this party, but hoping to find some help. I can see my WindowsXP Pro partition on the desktop, but after upgrading to Mavericks it won't fully start up. I'll get the usual screens, then the XP loading screen with the blue loading animation. After about 5 passes of the blue thing, it will hesitate and flash a blue screen so fast, that it took me several attempts to snap a photo so I could read it. "Unmountable_Boot_Volume" is the error. It then says to follow these steps... but cuts off and reboots.
    One thing of note is that Parallels 10 uses the same XP virtual machine and boots just fine, so I figure XP can't be all that messed up. Maybe a driver issue, not sure. Does Mavericks not support XP? I'm open to Windows 7, but I'd like to backup some stuff first if possible. Maybe I can do that through Parallels?
    Below are some details about my setup:
    Als-Home-Mac:~ user$ diskutil list
    THIS IS AN EXTRA FAT32 DRIVE
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:     FDisk_partition_scheme                        *82.0 GB    disk0
       1:                 DOS_FAT_32 NEWMAN                  82.0 GB    disk0s1
    THIS IS THE MAVERICKS DRIVE WITH XP PRO PARTITION
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.0 TB     disk1
       1:                        EFI EFI                     209.7 MB   disk1s1
       2:                  Apple_HFS Big Al Pro              833.6 GB   disk1s2
       3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3
       4:       Microsoft Basic Data                         165.7 GB   disk1s4
    Als-Home-Mac:~ user$ diskutil cs list
    No CoreStorage logical volume groups found
    Als-Home-Mac:~ user$ sudo gpt -vv -r show /dev/disk0
    Password:
    gpt show: /dev/disk0: mediasize=81964302336; sectorsize=512; blocks=160086528
    gpt show: /dev/disk0: MBR at sector 0
          start       size  index  contents
              0          1         MBR
              1         62        
             63  160086465      1  MBR part 11
    Als-Home-Mac:~ user$ sudo fdisk /dev/disk0
    Disk: /dev/disk0    geometry: 9964/255/63 [160086528 sectors]
    Signature: 0xAA55
             Starting       Ending
    #: id  cyl  hd sec -  cyl  hd sec [     start -       size]
    1: 0B    0   1   1 - 1023 254  63 [        63 -  160086465] Win95 FAT-32
    2: 00    0   0   0 -    0   0   0 [         0 -          0] unused     
    3: 00    0   0   0 -    0   0   0 [         0 -          0] unused     
    4: 00    0   0   0 -    0   0   0 [         0 -          0] unused

    Mac Pro 3,1
    Quad-Core Intel Xeon
    2.8 GHz
    Upgraded from 10.6.8, but I tried unsuccessfully to upgrade to Lion first. That went all screwy but was able to go all the way to Mavericks instead. Proobably where things got messed up. I don't remember exactly how I fixed it. I didn't think I could go that current with this hardware.
    Als-Home-Mac:~ user$ sudo dd if=/dev/rdisk1s4 count=1 2>/dev/null | hexdump -C
    Password:
    00000000  eb 52 90 4e 54 46 53 20  20 20 20 00 02 08 00 00  |.R.NTFS    .....|
    00000010  00 00 00 00 00 f8 00 00  3f 00 ff 00 00 48 26 61  |........?....H&a|
    00000020  00 00 00 00 80 00 80 00  ff 1f 4a 13 00 00 00 00  |..........J.....|
    00000030  00 00 0c 00 00 00 00 00  ff a1 34 01 00 00 00 00  |..........4.....|
    00000040  f6 00 00 00 01 00 00 00  cf 33 84 9c 53 84 9c d2  |.........3..S...|
    00000050  00 00 00 00 fa 33 c0 8e  d0 bc 00 7c fb b8 c0 07  |.....3.....|....|
    00000060  8e d8 e8 16 00 b8 00 0d  8e c0 33 db c6 06 0e 00  |..........3.....|
    00000070  10 e8 53 00 68 00 0d 68  6a 02 cb 8a 16 24 00 b4  |..S.h..hj....$..|
    00000080  08 cd 13 73 05 b9 ff ff  8a f1 66 0f b6 c6 40 66  |...s......f...@f|
    00000090  0f b6 d1 80 e2 3f f7 e2  86 cd c0 ed 06 41 66 0f  |.....?.......Af.|
    000000a0  b7 c9 66 f7 e1 66 a3 20  00 c3 b4 41 bb aa 55 8a  |..f..f. ...A..U.|
    000000b0  16 24 00 cd 13 72 0f 81  fb 55 aa 75 09 f6 c1 01  |.$...r...U.u....|
    000000c0  74 04 fe 06 14 00 c3 66  60 1e 06 66 a1 10 00 66  |t......f`..f...f|
    000000d0  03 06 1c 00 66 3b 06 20  00 0f 82 3a 00 1e 66 6a  |....f;. ...:..fj|
    000000e0  00 66 50 06 53 66 68 10  00 01 00 80 3e 14 00 00  |.fP.Sfh.....>...|
    000000f0  0f 85 0c 00 e8 b3 ff 80  3e 14 00 00 0f 84 61 00  |........>.....a.|
    00000100  b4 42 8a 16 24 00 16 1f  8b f4 cd 13 66 58 5b 07  |.B..$.......fX[.|
    00000110  66 58 66 58 1f eb 2d 66  33 d2 66 0f b7 0e 18 00  |fXfX..-f3.f.....|
    00000120  66 f7 f1 fe c2 8a ca 66  8b d0 66 c1 ea 10 f7 36  |f......f..f....6|
    00000130  1a 00 86 d6 8a 16 24 00  8a e8 c0 e4 06 0a cc b8  |......$.........|
    00000140  01 02 cd 13 0f 82 19 00  8c c0 05 20 00 8e c0 66  |........... ...f|
    00000150  ff 06 10 00 ff 0e 0e 00  0f 85 6f ff 07 1f 66 61  |..........o...fa|
    00000160  c3 a0 f8 01 e8 09 00 a0  fb 01 e8 03 00 fb eb fe  |................|
    00000170  b4 01 8b f0 ac 3c 00 74  09 b4 0e bb 07 00 cd 10  |.....<.t........|
    00000180  eb f2 c3 0d 0a 41 20 64  69 73 6b 20 72 65 61 64  |.....A disk read|
    00000190  20 65 72 72 6f 72 20 6f  63 63 75 72 72 65 64 00  | error occurred.|
    000001a0  0d 0a 4e 54 4c 44 52 20  69 73 20 6d 69 73 73 69  |..NTLDR is missi|
    000001b0  6e 67 00 0d 0a 4e 54 4c  44 52 20 69 73 20 63 6f  |ng...NTLDR is co|
    000001c0  6d 70 72 65 73 73 65 64  00 0d 0a 50 72 65 73 73  |mpressed...Press|
    000001d0  20 43 74 72 6c 2b 41 6c  74 2b 44 65 6c 20 74 6f  | Ctrl+Alt+Del to|
    000001e0  20 72 65 73 74 61 72 74  0d 0a 00 00 00 00 00 00  | restart........|
    000001f0  00 00 00 00 00 00 00 00  83 a0 b3 c9 00 00 55 aa  |..............U.|
    00000200

  • App store won't open after upgrading to Maverick

    After upgrading to Maverick I cannot launch the app store.  When clicking on the icon it shows 6 updates but will not open.  Anyone else with this problem?

    Hi gabbycallaghan,
    If you are unable to load the Mac App Store after updating to Yosemite, you may want to see if you can access the iTunes Store and/or try the troubleshooting steps outlined in the following article, as access issues can often affect both stores:
    Can't connect to the iTunes Store
    Regards,
    - Brenden

Maybe you are looking for

  • ERROR 500 after MTS sync.

    Dear all, I am getting an error 500 message when attempting to synchronize Mobile TimeSheet MTS for the first time. I have just upgraded from R/3 Enterprise 4.7 110 to NW2004s . the tables MEMAPPDEST and BWAFMAPP have also been maintend to reflect th

  • Mac & windows formatting on ipod

    OK, here's the deal... I have a laptop that runs windows that I've been using and I've loaded a bunch of CDs on, as well as a bunch of itunes purchased music. I just got an imac (which is very cool - just trying to get used to using a mac!), loaded i

  • I have put my serial number in several times and each time it is invalid now what?

    I have put my serial number in several times and each time it is invalid now what?

  • SOAP request failed with return message 2147483653

    Hello everybody! I've got a constant error while trying to execute following MDX-statement via BI Java SDK: SELECT  {[0BCS_REPMOD].[N],[0BCS_REPMOD].[P],[0BCS_REPMOD].[R],[0BCS_REPMOD].[S]} DIMENSION PROPERTIES MEMBER_UNIQUE_NAME, MEMBER_CAPTION, PAR

  • Customer fields in contracts

    Hi every one I have a development Need help for this I am using srm 4.0 in the contracts at the item level in the basic data tab I have to add new field called currency which should be editable .How do I do that and prior to this in the item level li