ITunes won't load on iPhone

iTunes will not load on my iPhone. I touch the iTunes icon and iTunes will come up for a split second, then iTunes crashes. I have turned my wi-fi on and off and turned my phone off then back on and reset my phone by holding down the lock button. None of these made a difference.

Since you tried a restart you might skip that one.
Try a Restart. 
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
 Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
Here is a link to their contacts with most of the information below. 
http://www.apple.com/contact/

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