Itunes won't load--please help!

I'm having problems getting iTunes to open up at all for me. Yesterday, I was downloading a season of a TV show and in the middle, I started getting a message that I didn't have enough local memory to complete the download. It suggested I delete files in my trash and try again. I did that and iTunes seemed weird, so I shut the computer down and started it up again. After that time, I could not get iTunes to open.
I've tried downloading the newest version (which is already loaded on my imac) again and re-installing, but in the middle of the installation, I get a gray screen that tells me I need to shut my computer down. I've tried installing older versions of iTunes, the same thing happens.
I tried plugging my iPod in to see if that would open iTunes but no.
I tried writing to Apple, got the runaround to call technical support. Called them, they wanted $45 to fix the problem, even though I've spent much more than that in the iTunes store and cannot access my files any longer. My AppleCare expired 3 months ago.
I've Googled and searched here and thus far, I haven't seen any responses that have fixed my problem.
Oh, I looked at the log file and this is what it says:
ize: 1.45 KB
Last Modified: 6/6/08 8:00 PM
Location: /Library/Logs/Console/Kim/console.log
Contents: Mac OS X Version 10.3.9 (Build 7W98)
2008-06-06 20:00:10 -0500
2008-06-06 20:00:10.905 loginwindow[302] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
loginwindow.plist -- /Library/Preferences/
The parser will retry as in 10.2, but the problem should be corrected in the plist.
2008-06-06 20:00:11.057 loginwindow[302] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
loginwindow.plist -- /Library/Preferences/
The parser will retry as in 10.2, but the problem should be corrected in the plist.
2008-06-06 20:00:11.208 loginwindow[302] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
loginwindow.plist -- /Library/Preferences/
The parser will retry as in 10.2, but the problem should be corrected in the plist.
dyld: /Applications/iTunes.app/Contents/MacOS/iTunes malformed library: /System/Library/Frameworks/AGL.framework/Versions/A/AGL (not a Mach-O file, bad magic number)
dyld: /Applications/iTunes.app/Contents/MacOS/iTunes malformed library: /System/Library/Frameworks/AGL.framework/Versions/A/AGL (not a Mach-O file, bad magic number)
/Users/Kim/Desktop/Firefox.app/Contents/MacOS/firefox-bin: can't map file: /Library/Internet Plug-Ins/AdobePDFViewer.plugin ((os/kern) invalid argument)
ANY help is needed, I hate to spend the $$ if I can fix it myself.
Thank you.

The whole system ended up getting wonky. Couldn't keep the computer up long enough to log in. Called Apple and got nowhere without forking over $$. Decided to sleep on it.
Today, used the installation disk, started up by holding down C key, did archive/install. Managed to save almost all of my data. Software update, and voila. iTunes will now open! Almost the whole library came back. I still have the library in the folders, but the TV shows and movies didn't migrate back to iTunes for some reason.

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