Itunes won't open ? appears on icon

I emptied my trash one night and the next day I could not open Itunes. A ghostlike ? appears on the icon for Itunes in my tool bar. WHAT did I do? How do I fix it?
Please help.

Welcome to Apple Support Communities
It looks like iTunes was removed. To make sure of it, open a Finder window, choose Applications in the sidebar and look for iTunes.
If it's not there, install the most recent iTunes version from the Apple site > http://support.apple.com/kb/DL1575

Similar Messages

I tried to download the automatic iTunes update to my macbook and now iTunes won't open at all with the icon......anybody?, i tried to download the automatic iTunes update to my macbook and now iTunes won't open at all with the icon......anybody?

i tried to download the update to iTunes as prompted by my computer (macbook) now iTunes is completely m.i.a. it certainly won't open with the icon. anybody?

Can you open it from the Applications folder?

When I try to open iTunes, Error 2 appears saying that iTunes won't open b/c "Apple Application Support was not found". What do I do???

When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???

If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums.

I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

Delete the shortcut and make a new one. The 'real' application will probably be fine if you launch it from the Start/Programs menu.

My iTunes won't open. When I click on the icon nothing happens

My iTunes won't open. When I click on the icon nothing happens. It doesn't bounce or anything. When i plug my iPhone into my macbook nothing happens either. I recently updated my operating system to the Yosemite. Everything worked fine until i updated it. Has anyone else experienced this? Any suggestions?

Program folder? In general backing up and restoring application folders is not going to work. Windows programs should be installed using the appropriate installation programs.
tt2

Safari and itunes won't open

I was using my mac 3 days ago and everything was fine, then comcast had a internet problem and I lost service for 3 days now I have internet but safari and itunes won't open the icon bounces once and then nothing. I have removed them from the dock, and removed them from the app folder, I also removed the plist and cache files from the home directory. Using firefox I tried to download new copies of them both and nothing new appears on my desktop. I have run the hardware test utility on my osx discs and everthing checks out ok. I am so frustrated, this is the first real problem with my mac since I got it 2.5 years ago. thanks in advance

ok here is an update, I repaired permissions in disk utility with my boot disk, then verified the volume and the volume had errors. I tried to repair the volume and disk utility said I had sibling errors and could not repair. I had an appointment with the genius bar and they determined that with the unrepairable errors on the drive an erase and install was necessary, after coming to grips with this reality I decided to backup everything and do the reformat and upgrade to leopard. I can honestly say that the genius bar person was very courteous and professional. They allowed me to stay at the bar while backing up my files onto my lacie external drive and then installed a new copy of leopard from their lacie drive (after I paid for my copy of leopard) which took 20 minutes instead of 2 hours. I am frustrated that I had to do this whole process and the genius bar employee could not tell me why it happened but the system is working great and I am enjoying the new operating system.
Message was edited by: blazer75

ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
step one-
Back up your iTunes Library.itl file, found under ~/Music/iTunes
(even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
step two-
download itunes 10.7 from apple. i used this link Download it from Apple here
(i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
step 3-
open Terminal
step 4-
enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
killall iTunes
killall "iTunes Helper"
sudo rm -rf /Applications/iTunes.app/
step 5-
drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
step 6-
install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
step 7-
go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

Itunes won't open after McAfee update

I have always had a problem opening itunes unless I disabled McAfee. Since the new McAfee update I cannot disable it or open itunes. After clicking on my itunes icon the computer freezes up and I have to manually turn the whole thing off and turn it on manually. Help!

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

Itunes won't open unless I disconnect the network/internet, why?

My Itunes won't open (after clicking the icon and seeing it running in task manager) until I disconnect the internet connection. How do I fix this? I have the latest version of Itunes and Quicktime installed.

a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?
or is it more that your itunes library screen appears, and then "freezes" (even without an ipod connected), and when you check on that in Task Manager, it says "Not responding" in there?

ITunes Won't Open or Quit!

I installed the update today, whatever the latest one is.
Afterwards, I restarted my MacBook Pro.
When it restarted, I attempted to open iTunes.
Nothing Came up.
When I control click it says not responding.
If I attempt to force quit, it won't.
If I press Command + Function + Esc, Front Row opens and allows me to run iTunes from there.
So basically, iTunes won't open. What do I do?

The same thing is happening to a friend of mine. When you launch iTunes from the application bar it bounces, but doesn't launch the main window. Then when you check the icon it appears to be running, but nothing happens. I tested it through Front Row and her music will play.

ITunes won't open after upgrading to 11

My girlfriend's iPad mini is disabled, so I'm trying to connect it to her old macbook (10.6.8), the one which it is associated with. Upon plugging in the iPad, I was prompted to update iTunes, because the iPad is running iOS 7 and needs the latest version of iTunes. I said ok, and iTunes upgraded to 11.
Now, iTunes will not start. When i click on the icon, it bounces once and then nothing else happens. I've tried restarting, creating new accounts, and deleting all the com.apple.itunes preference files, but it's not working. What the ****? I can't undisable the iPad because iTunes won't start. How do I fix this?

After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

Itunes won't open, won't force quit, won't anything

This problem started about a month ago and now it's critical.
When I click the itunes icon, it bounces and then freezes. itunes won't open. It also won't force quit. I can't shut down because, it says, itunes won't quit. I have to hold down the power button 7 seconds to shut down and then restart. My IT guy at work (who is a Mac person) showed me how to repair permissions and the first half dozen or so times this happened, that worked. Now it won't. I've tried uninstalling and reinstalling itunes. I've tried reinstalling and repairing permissions. I've rebooted and repaired and reinstalled.
This is the kind of thing I switched from PCs to get away with.
Does anyone have any ideas? I really need to be able to use itunes.
Thanks,
Teresa

Teresa
Here are some basic to try in turn, see if any one will help:
Ensure that you have the latest version of the OS and Quicktime and iTunes.
1. Delete the com.apple.iTunes.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
2. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

ITunes won't open after OS update to Yosmite

ITunes won't open after OS update, ITunes has been updated, it won't open or bounce. It will not allow me to move it to trash or reinstall it. I have already updated to OS X Yosmite two times as directed by apple, I have rebooted in safe made as well as Command/Option/P/R before start up. I have opened console/system log to see if there is anything going on but when I click on Itunes nothing happens, not even so much as half a line of script. I'm stumped. If I wanted someone to tell me to turn it off and on again I'd just watch IT Crowd. please help

Thank you for using the Apple Support Communities
If you head into your applications folder and locate iTunes. Right click iTunes and show package contents. In there there will be a contents folder --> MacOS --> double click on the iTunes terminal icon. This should force iTunes to open via a terminal window and at the very least it will tell you what it is getting stuck on.

Itunes won't open after update to 11

I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11. The update appeared to complete successfully (no error messages). But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
Some troubleshooting steps I've already tried:
Same thing happens if I try to start itunes in "safe mode".
Same thing happens if I try to start itunes from a different user account.
I've repaired permissions.
I've restarted a few times since installing Itunes and since repairing permissions.
Quicktime starts fine.
I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc. I want to be quite careful not to lose any of those.
One thing that looks suspicious to me is that it looks like in some way version 10 is still installed. At the end of the install, installd wrote both of these lines to the log in the same second:
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
Also if I open Software Update, under "Installed Software" it also shows both versions:
Thanks!

After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

ITunes won't open and my iTunes Folder is missing

My iTunes wouldn't open so I tried removing iTunes and Quicktime along with my iTunes folder, and now iTunes folder won't come back after reinstalling iTunes. Also iTunes won't open still. Any help would be great, thanks!

i have re-installed / maintenance install and the magical itunes folder in my music has re-appeared, itunes alas will still not open and still claims this folder in my music is not there. i have also deleted that src folder thing mentioned on the support page as a possible problem so that folder is not the cause of my current troubles.
marcassa

Itunes won't open after update

My Itunes won't open since I updated it... No error messages appears and in the task manager, the process is running.. but nothing appears in Task Manager Applications! And, of course it never opens...
Someone else with the same problem found any solution?

Same thing happens to me, I installed iTunes 10 and it simply won't open when I launch it.
I don't have the bonjour service in my Task Manager so I guess I can't try that solution.
This stinks, what is wrong with this faulty version of iTunes? If I lose my iPhone data I would seriously die.
BTW I'm using Windows Vista.
PLEASE HELP!!!!

Itunes won't open ? appears on icon

Similar Messages

Maybe you are looking for