ITunes won't open, because it "needs QuickTime 7.0.3"--but I have it!

Same sob story, to a degree, that I've been reading about. BUT--when I click on the iTunes icon, it says it can't launch because QuickTime isn't up-to-date. That isn't accurate, because they download together! This is on a brand new computer, Dell Inspiron 6000. I have uninstalled the download and tried the CD that came with the Nano (an older version), and it installs but won't run, either. Just wants to send an error report to Microsoft each time I try to open iTunes.
I've tried a lot, including choosing iTunes not be the primary audio player. QuickTime doesn't successfully install when I tried a separate installation.
Running XP small business edition (just a souped-up version of Home edition). Computer also runs Microsoft Media Center...could this be part of the problem? I'm also running McAfee Security Suite.
Anyone have any ideas on how to get this going?
Dell Inspiron 6000 Windows XP

Well, then we need to get rid of every Quicktime reference on your computer and start anew.
to Verify That All QUICKTIME Files Are Removed
Go to: Start/Find/Files or Folders.
Enter QuickTime as one word in the Name box.
Click Find Now (be sure you are in the C drive of your computer).
Confirm that the following files are NOT on your computer. If they are still on your computer, delete them.
QuickTimeInstaller.ini
QuickTimeInstaller.exe
QuickTimeInstallCache.qdat
then reboot your computer
OR
Close the program tray icon (lower right corner of taskbar) before trying to remove (or installing standalone)? ( or ctrl alt del and close these first: iTunesHelper.exe, qttask.exe)
or:
Start - Run - copy and paste this into the run box:
C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
(check to see if there is a file "uninstall.log" in the C:\WINDOWS\System32\QuickTime folder)
last resort (since you cant get rid of it anyway) -
delete c:\program files\quicktime folder and c:\windows\system32\quicktime folder
run regedit - delete these keys:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quic kTime
HKEYLOCALMACHINE\SOFTWARE\Apple Computer, Inc.\QuickTime
Then, try downloading Quicktime Standalone and see if iTunes will open up after that. Good luck and keep me posted either way.
Rachyl

Similar Messages

Itunes won't open because it says Quicktime was not found?

When I click to open Itunes, first this message pops up: The procdedure entry point QTCF_CFHTTPPMessageSetHeaderFieldValue couldn not be locate in the dynamic link library QTCF.dll.
Then i click OK and the same message pops up, and then another one pops up saying: Quick Time is not found. Quicktime is required to open Itunes. Please uninstall Itunes, then install it again.
Except I checked, and i DO have Quicktime. So I uninstalled Quicktime, and installed it again. I opened iTunes and ir won't work. So I uninstalled iTunes and then installed it again. Still doesn't work...

If you definitely have a working QuickTime but iTunes thinks that you7 do not, then this points to a particular type of error.
Do you have a computer that has been set up for a work network? You may find that iTunes works OK when the computer is connected to the network but doesn't at home when not connected.
There are other possibilities, but this is a common one.
If I have guessed right, the problem lies in the %path% environment variable. In order to look at its contents, could you do the following:
Type:
cmd
into your search box and click cmd under Programs.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
This will place the contents of the %path% variable in a text file called Path in (My) Documents.
Could you copy&paste this text file into your next post so I can look at it.
(Use ctrl V to paste into the editor, right click doesn't work.)

Imported PDF won't open because it has no forms to fill but it does

imported PDF won't open because it has no forms to fill but it does

Can you send the PDF form you are trying to import to [email protected] so we can take a look at it.
Thanks,
Randy

ITunes Won't Open Because of Quicktime

I have a computer with Windows 7 Pro and I can't get iTunes to work correctly on it. I was getting an error message that was saying that iTunes couldn't open because Quicktime wasn't installed. However, quicktime is installed and working properly. I've uninstalled everything related to apple and reinstalled it, and after doing that, iTunes worked, but today I started getting the same error message. I'm not sure what the issue is because there doesn't seem to be an issue with Quicktime.

I'm going through the SAME ****. I install Itunes and quicktime seems to go ok until the end of the installation and then all **** breaks loose. Some error comes up saying that I can't install it. THEN It says the installation finished successfully. So I click finish and what happends now is that it specifies that I need to update my quicktime to open itunes... I dont care about Quicktime, i want itunes to work, anyone have a link to an older STANDALONE version of itunes? Where you don't need quicktime?
-Jb

Itunes won't open because it says the file was created by a newer version

I just got a new hard drive for my computer and the new operating system but now my itunes won't open and it says something about how the file can't be opened because it was created with a newer version. Help!

Which operating system version?
iTunes 10.7 - http://www.apple.com/itunes/download/
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

ITunes won't open because the library file is locked

The iTunes 4 Music Library file is locked, on a locked disc, or I do not have write permission, what do I do? It was working perfectly until I plugged in my iPod. I waited, the iPod did not appear. The computer then told me that I had improperly disconnected it, yet I didn't touch it. So at that point I did disconnect it. My computer froze, so I restarted it and now iTunes won't open. Help!

Megan hello,
welcome to the Apple Discussions open the iTunes folder in your Music folder and select the iTunes 4 Music Library file... type cpmmand - D and this will duplicate the file... put the original file on the desktop and change the name of the duplicate to be the same as one you just moved ... double/click on this file after the name change... if all is okay you can trash the file on the desktop later..
let's know if it all works again Megan .... TP

ITunes won't open because Quicktime was not found!

This is the first time this error came up, when i open iTunes, an error comes up saying "QuickTime Unavaliable" and how i have to uninstall iTunes and install it again... Well i did that a million times and uninstall quicktime and installed quicktime over and over and over and over agaim and this error keeps popping up!!! I NEED HELP!!! This error has no number, it just says i need to uninstall tinues and reinstall it!

If you definitely have a working QuickTime but iTunes thinks that you7 do not, then this points to a particular type of error.
Do you have a computer that has been set up for a work network? You may find that iTunes works OK when the computer is connected to the network but doesn't at home when not connected.
There are other possibilities, but this is a common one.
If I have guessed right, the problem lies in the %path% environment variable. In order to look at its contents, could you do the following:
Type:
cmd
into your search box and click cmd under Programs.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
This will place the contents of the %path% variable in a text file called Path in (My) Documents.
Could you copy&paste this text file into your next post so I can look at it.
(Use ctrl V to paste into the editor, right click doesn't work.)

ITunes won't open because of audio configuration error

I updated iTunes, and now it says "iTunes cannot run because it has detected a problem with your audio configuration."
How do I fix this?

my itunes just wont open at all. i've done a MILLION trouble shooting steps, i've uninstalled and reinstalled a bunch of times.. and still when i click on it, it wont open. i downloaded a disk i had from buying my ipod and that older version of itunes worked but my ipod couldnt be used with it because "the ipod is too advance" and says to upgrade or something.. then when i do upgrade i return to the same problem, that it doesnt open! helpppp!

ITunes won´t open: because "secured Volume or no rights!"

Something went wrong with iTunes on my MacBook, and though I´ve trashed and downloaded anew, it won´t open. It claims "iTunes is on a secured Volume or I have no access rights" (Finder Information shows I have the rights).
Copying from the iMac did´nt help!
I´m gratefull for any hints you can give me.
iMac & MacBook ( 2*Intel core 2 Duo) Mac OS X (10.4.9)

Megan hello,
welcome to the Apple Discussions open the iTunes folder in your Music folder and select the iTunes 4 Music Library file... type cpmmand - D and this will duplicate the file... put the original file on the desktop and change the name of the duplicate to be the same as one you just moved ... double/click on this file after the name change... if all is okay you can trash the file on the desktop later..
let's know if it all works again Megan .... TP

ITunes won't open because of my soundconfigurations?

I don't know how it started, but it says 'iTunes can not be opened because of your soundconfiguration' Can anyone help me to fix this issue?
Regards

If the message actually says audio configuration, the following should help.
http://docs.info.apple.com/article.html?artnum=304424

My iTunes not open it's required quicktime 7.5.5 but i have a mac book 4,1 Mac OS X 10.5.8 so how can i sort out this issue, my iTunes not open it's required quicktime 7.5.5 but i have a mac book 4,1 Mac OS X 10.5.8 so how can i sort out this issue

hi,
i have mac book 4,1 mac OS X 10.5.8
when i open iTunes i can't open, it's requied quicktime 7.5.5 so woh can i sort out this

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

TS1702 I cannot pursache an app because i need to answear some questions but i have forgotten the answears

I cannot purcase an app because it cost but i have money an i need to answear some questions that i have forgotten what can i do?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1926 My itunes won't open because it says "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem" Can someone help? I don't want to delete it altogether due to needing the phone backup

I was given notification to upload the latest version of itunes recently, so I clicked installed. However it has since corrupted my itunes and I get the error message:
"This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem".
In poor timing, I have also accidently damaged my phone and have a new one to restore it to an old back up.
It is because of this I am reluctant to completely delete itunes off my computer and start again for fear of losing my back ups.
Is there another way to fix iTunes so I can open it again?
Thanks

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

Itunes won't open because of audio configuation

When I try and open itunes I get this
Itunes cannot run because it has detected a problem with your audio configuration
What should I do?

that's typically caused by a problem with your QuickTime. (iTunes uses QuickTime for audio and video playback.)
the following document may be of some help:
iTunes 7 for Windows: iTunes had detected an audio configuration problem

ITunes won't open because of computer settings

I'm trying to install iTunes on my boss' computer so we can access his work-related iPad/iPhone app purchases. We keep getting the error "The iTunes application could not be opened. The disk you are attempting to use is full."
This error made no sense to me because his hard drive has over 200GB free. I finally figured out that iTunes automatically creates folders in "My Documents" that it needs in order to open.
The problem is that on campus, "My Documents" is universally mapped to an individual network drive - NOT the C drive. And this drive is too full to support iTunes.
I tried manually moving the folder over to the C drive, but iTunes automatically recreates the folder on the networked drive when I try to open it.
How can I change where iTunes does this when I can't access iTunes at all?

I tried manually moving the folder over to the C drive, but iTunes automatically recreates the folder on the networked drive when I try to open it.
Okay. Try instead creating a new library on your C drive, using the instructions in the following document:
[How to open an alternate iTunes Library file or create a new one|http://support.apple.com/kb/HT1589]

ITunes won't open, because it "needs QuickTime 7.0.3"--but I have it!

Similar Messages

Maybe you are looking for