Itunes won't open because of error 13010 occurred
All of a sudden when I try and open itune, it gives me this message: The iTunes application could not be opened. An unknown error occurred (13010).
CaddyFan wrote:
Try the following:
1. Go to the following folder: username/Music/iTunes/
2. Remove the following files from this folder:
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Library Extras.itdb
3. Open iTunes.
4. You will have to re-scan your media.
No! Not the iTunes Library.itl file!! That is what makes your library. Delete that and when you open iTunes you will get a blank, brand new library which will certainly take care of the issue because you will be starting from scratch (the media files will still be on the computer). By "re-scan your media" this will mean adding it all again to the library, rebuilding your playlists, starting off with playcounts zero and no ratings.
Caddyfan, I see you have systematically posted in quite a number of topics about this issue. I hope you post a correction about this in each one, or if you did indeed mean delete the entire library file at least make it clear this will be a consequence of your suggestion. It is also usually unecessary to post in topics which haven't seen a post in about a year.
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ITunes won't open, because it "needs QuickTime 7.0.3"--but I have it!
Same sob story, to a degree, that I've been reading about. BUT--when I click on the iTunes icon, it says it can't launch because QuickTime isn't up-to-date. That isn't accurate, because they download together! This is on a brand new computer, Dell Inspiron 6000. I have uninstalled the download and tried the CD that came with the Nano (an older version), and it installs but won't run, either. Just wants to send an error report to Microsoft each time I try to open iTunes.
I've tried a lot, including choosing iTunes not be the primary audio player. QuickTime doesn't successfully install when I tried a separate installation.
Running XP small business edition (just a souped-up version of Home edition). Computer also runs Microsoft Media Center...could this be part of the problem? I'm also running McAfee Security Suite.
Anyone have any ideas on how to get this going?
Dell Inspiron 6000 Windows XPWell, then we need to get rid of every Quicktime reference on your computer and start anew.
to Verify That All QUICKTIME Files Are Removed
Go to: Start/Find/Files or Folders.
Enter QuickTime as one word in the Name box.
Click Find Now (be sure you are in the C drive of your computer).
Confirm that the following files are NOT on your computer. If they are still on your computer, delete them.
QuickTimeInstaller.ini
QuickTimeInstaller.exe
QuickTimeInstallCache.qdat
then reboot your computer
OR
Close the program tray icon (lower right corner of taskbar) before trying to remove (or installing standalone)? ( or ctrl alt del and close these first: iTunesHelper.exe, qttask.exe)
or:
Start - Run - copy and paste this into the run box:
C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
(check to see if there is a file "uninstall.log" in the C:\WINDOWS\System32\QuickTime folder)
last resort (since you cant get rid of it anyway) -
delete c:\program files\quicktime folder and c:\windows\system32\quicktime folder
run regedit - delete these keys:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quic kTime
HKEYLOCALMACHINE\SOFTWARE\Apple Computer, Inc.\QuickTime
Then, try downloading Quicktime Standalone and see if iTunes will open up after that. Good luck and keep me posted either way.
Rachyl -
I have the latest version of iTunes and when I went to go open it, it can't! It says: "iTunes was not installed correctly. Please reinstall iTunes.Error 7 (Windows error 126)" What do I do now? Should I uninstall and try installing it again? I don't want to loose any of my music and info. PLEASE HELP!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(100023) -
I was given notification to upload the latest version of itunes recently, so I clicked installed. However it has since corrupted my itunes and I get the error message:
"This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem".
In poor timing, I have also accidently damaged my phone and have a new one to restore it to an old back up.
It is because of this I am reluctant to completely delete itunes off my computer and start again for fear of losing my back ups.
Is there another way to fix iTunes so I can open it again?
ThanksHey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!
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