ITunes won't open because the iTunes Library.itl file is locked
Recently our motherboard died. When we replaced it, we also had to wipe our hard drive. We saved our files, including my iTunes library.
I reinstalled iTunes today, but when I tried to open it, I got this error message: "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file." I can't find a Library.itl file, and I don't know why it's locked. What am I doing wrong?
How did you try searching for the ITL file?
If you do find it (it should be in \My Documents\My Music\iTunes), right click on the ITL file. Uncheck the "READ ONLY" box and do the same for the iTunes Music Library.xml file.
Or you can try holding down the shift key while iTunes is opening. Create a new library and name it NEW. Then at least you can see if iTunes will open.
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My daughter added more storage to her cloud while i was at work. When I came home and tried to get onto Itunes I got the message,'library.itl file is locked, on a locked disk, or you do not have write permission for this file. I tried uninstalling Itunes on my computer and reinstalled. After I tried to get in and the same message came up. I can get onto Itunes on different computers except one. Any Ideas?
Hello MF7642,
Thank you for contacting Apple Support Communities.
You can use this article to troubleshoot your issues with iTunes.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Regards,
Jeff D. -
iTunes won't open.
I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
tt2 -
I have just opened ITunes on my Mac and the following error occurred "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". When I setup my Mac I created a shared user area to contain my ITunes library so that I could share it with another user logged onto my Mac. However the error above gives me the impression that the library file is locked... I've checked and it does not seem to be locked under the "get info" fie information. Has anyone come across this before and found a solution?
You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter. That's also done in Get Info for the file or folder concerned.
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914 -
My iTunes won't open on the new ios7
my iTunes won't open with the new iOS7. it will start to open then crash.
Hi Kori,
Close all apps: Double click on the Home button, then swipe up on the mini screens displayed above each open app.
Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your iTunes will open.
Cheers,
GB -
Have tried to connect and sync my iphone 4 to my computer in itunes but this message keeps coming up The itunes Library .itl file is locked on a locked disk. or you do not have write permission for this file.
I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows. -
The iTunes Library.itl file is locked
I have read many, many postings on this issue, but can't seem to find a resolution that works for me.
The problem occurs whenever iTunes is forced to close unexpectedly. Upon attempting to reopen iTunes, I get the following error message:
"The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."
However, when I browse to the library.itl file and select "get info", it does NOT show as locked. In fact, if I attempt to check the "lock" selection, it immediately unchecks itself. Also on the "get info" page, the Sharing & Permissions area says "You can read and write".
I do not know of any other way to change permissions in OSX. I do not know how to use the terminal and view the chmod permissions on a networked drive.
However, since I do store my music library on a NAS device, I have browsed to the library.itl file via PC and viewed the properties. Again, it is not checked as "read only", and the permissions clearly allow read and write by everyone. I have even changed the permissions to "full control" for everyone. But that doesn't resolve the problem. As far as I can tell, there is not a permissions problem at all.
I have tried to copy the library.itl file to my mac desktop, in order to rename the original file and replace it with the copy, to try and reset the permissions that way. But OSX tells me "The operation can’t be completed because you don’t have permission to access “iTunes Library.itl”. So I cannot move the file. Interestingly, I CAN rename the file in the iTunes folder. But this does not help me. I find it funny that I can rename it, but I can't move it...
I am running OSX 10.6.5 with all the latest updates, and the latest version of iTunes as well. 10.1 I think? But I can't check because I can't get iTunes to open right now.
I have had this problem many times in the past. And I have gone as far as creating a whole new library, which takes FOREVER as I have nearly 120GB of music. And I lose all sorts of info... playlists, album art, etc. This is a real pain which I hope to avoid.
What gives me hope is that the last time this happened iTunes just spontaneously started working again. As if there were some sort of "timeout" issue. I have restarted multiple times of course, but still have not got a resolution this time. It would be nice if there were a simple "iTunes Library.itl.LOCK" file that I could delete.
Apple, would you please institute a crash recovery protocol for this issue? In all my reading and research, it seems like people are just sort of guessing at what is causing this problem, and coming up with a variety of different fixes that they think might work, or that occasionally work in given situations. But there seems to be no official word from anyone at Apple as far as a direct response to these library file locks caused by crashes.
Additionally, I feel that this may fall along the same lines as the lack of Time Machine support for networked drives. There is something sub optimal about Apple's networking. I don't know what it is. But there seems to be very little support for Apple users who use networked storage. Just to put my iTunes library on a NAS took a whole lot of reading and understanding to get done right, with no official help from Apple to be found anywhere. Not all mac users are dummies who need the simplest and most limited configuration options in order to avoid "problems". Networked storage is the future of home media and data backup. Please pay more attention to those of us who are trying to pave the way here.
Thanks for any help I might find here.CB many thanks!
woke up today with the exact same problem... iMac locked up while playing a video podcast off my NAS
(it was happily playing the audio even though the mouse was frozen)
couldnt get permission control of my Library.itl so found your post,
turned off the iTunes Server in my Synology (dont use it like that anyway) and rebooted the NAS.
iTunes immediatley launched WITHOUT the lock, performed its repair check and up it came!
THANK-YOU
...oddly I notice that I dont have permissions to ANY of my directorys/files,
guess 'cause they are set in the Synology Shared Folder permissions?
All are listed in the finder as:
(unknown) R&W
everyone NO ACCESS
cockbongo wrote:
I had exactly the same problem, but appear to have solved it
Not sure what make/model NAS you have, but if it has an iTunes Server type service on it, turn it off. This won't delete your music folder, don't worry, but it will stop your NAS thinking it deserves exclusive access to the library files. Then reboot your NAS and voila, you can do what you like with the files.
You can turn the iTunes service back on whenever you've finished doing what you need to do.
Hope that helps. -
Hi I have downloaded the latest iTune Software on Windows 7. I went to open the file and it won't execute, I small box keeps popping up with this message:-
"The iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file".
I have tried to change the permission but nothing happens. Can anyone please give help me or give me some advise how I can fix this problem.
Please email me at [email protected]
Thanking you kindly
Marina DunnI have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows. -
the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance? I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop. any advise/help is greatly appreciated!!
I just had the same problem and was able to fix it after trying a couple of things I found after a search.
The solution that worked for me:
Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
Right click the entire folder (no need to open it) and click properties
Click the security tab
Click edit and highlight the user name under which you logged in.
Click the box next to full in the allow column, which should check everything
Click apply
Open iTunes
This worked for me. -
I can't reopen my iTunes after I have to force quit when it does not respond. I get this message:
"The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."
I've read to do the solutions. I right clicked on both the iTunes and Music folder and went to info for each. On both the lock at the bottom of the Get Info was locked. All of my users including admin can read and write all files within those folders. They are even a shared folder. I clicked on the lock to unlock it, typed in my admin password, and went to the gear to apply to all files inside. After doing that I keep getting the saved message.
I tried another way that I've found online to move my ituneslibrary folder to the desktop and then open my iTunes. In theory the iTunes is supposed to ask for where the iTunes library is. Once that is prompted you quit iTunes and drag the iTunes Library folder back to the folder from the desktop and reopen iTunes to apprently solve the problem. However, when I move the iTunes Library file to the desktop and try to reopne iTunes the icon just keeps bouncing and when I right click the application does not respond.
This problem is only resolved if I restart/shut down my macbook pro which is a 15-inch Core 2 Duo with intel. It will be 5 years old in December. I currently have Lion and the latest iTunes 10.5. This problem started in late December.If you hold down the option key when starting iTunes, it will allow you to select a library or create a new one.
You can create a new one, and then add all of your iTunes music back in by simply dragging the old iTunes music file onto iTunes.
There are more detailed instructions at http://support.apple.com/kb/HT1451#
It will show you how to re-build your iTunes database file. -
Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
Photos update won't open past the "preparing library" page
iPhoto just updated to Photo 2015. I can't get to my pictures because the app won't open past the "preparing library" page.
The iPhoto update, under Apps, won't let me resume the update - I get an error "this item is temporarily unavailable".
Any ideas?Hi wolfey_j
Welcome to apple discussions.
Drag and drop the plist for iDvd to the trash followed by a full restart of your mac and then repair permissions from apple's disc utility (application > utilities > disc utility)
The plist for iDvd looks like this:
com.apple.iDvd.plist
If that fails to resolve this issue then delete iDvd using this free download from apple's web site:
http://www.apple.com/downloads/macosx/systemdiskutilities/appdelete.html
You'll need to re-install iDvd again (custom install from the software that shipped with your mac or any retail copy of iLife'09). And lastly run apple's software updater from system preferences so all is up to date again. (not a bad idea to repair permissions one more time after updating all apps.)
Hope this resolves the issue/s but if not just come on back.
Good luck. -
The iTunes Library.itl file is locked, on a locked disk, or...
I started getting this message one day after copying some files onto my external harddrive (Hasn't worked since): "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file." Does anybody know what this means? It pops up right after it installs and just before the iTunes window opens. I've downloaded it over and over again. It asks if I want it fixed or removed; I've tried both. Epic failure. Any suggestions?
Ok so since we're all getting desperate. Here's a quote from another forum which someone else posted saying it fixed the issue. Again though, no guarantees as this isn't from some official source.
+"In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.+
+Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.+
+1. On the Start menu, click Run. A Run window (command prompt) appears.+
+2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.+
+3. Click the General tab.+
+4. Select the "Selective Startup" option.+
+5. Deselect the "Load Startup Items" checkbox.+
+6. Click the Startup tab.+
+7. Select the "iTunesHelper" and "qttask" checkboxes in the list.+
+8. Click the Services tab.+
+9. Make sure that "Hide All Microsoft Services" is selected.+
+10. Click Disable All.+
+11. Select the iPodService checkbox in the list.+
+12. Click OK.+
+13. Click Restart.+
+If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur."+
Here's the source: http://www.unexplained-mysteries.com/forum/index.php?showtopic=54707
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