Itunes won't open if ipod is connected

my itunes will open and then a windows message appears that says "itunes has encountered a problem and needs to close" but this only happens if my ipod is plugged in. HELP!!!!

Does your quicktime work perfectly? I got that message when I tried to open iTunes 5 a couple times, and my quicktime wasn't being sensed by the computer at all. It was just there.

Similar Messages

  • ITunes won't open when iPod is connected

    Hello,
    I tried syncing my 3rd Generation Ipod Nano like I always do, via a dock connector and my laptop. But when I plugged it in it at first wasn't being recognized by iTunes (10), so I closed the program to see if a reboot of the program would solve the problem, and now iTunes just won't open while my iPod is plugged in to my laptop! Once I unplug though, iTunes pops back up!!
    More information: It looks like my laptop may not be recognizing the USB Port that I plugged my dock connector in to. I don't get that symbol in the Notification Area that something is plugged in to a USB Port. I've tried other ones though, same problem.
    I've also had to unplug my iPod from the connector without ejecting it (as iTunes wasn't recognizing the device, so I couldn't) will this damage my iPod?

    Hello,
    Please have a read
    http://docs.info.apple.com/article.html?artnum=93716

  • ITunes Won't Open When Ipod Touch is Connected

    This issue randomly started happening with iTunes 8 about a week ago. If I connect my iTouch to my computer, iTunes will load in the task manager, but not on my desktop. This also happens if I check "automatically open iTunes when iPod is connected"'
    The strange thing is- if I open iTunes BEFORE connecting my ipod, and then connecting it after, everything works fine.
    I've confirmed that all the additional programs are running in the task manager (iTuneshelper,exe, etc) when I connected the ipod before opening itunes. I've also tried reinstalling all Apple programs (iTunes, Quicktime, etc), and resetting the settings on my iTouch, but nothing works.
    Any ideas, and thanks for your help.

    FWIW i get this now and then on my winblows 'puter and just chalk it up to that. I've flushed caches and queues and rebooted and all that who-ha and quite frankly when it locks up it ticks me off to no end ('cuz it SHOULDNT do that) but i have a cold one and figure they have kindergartners doing the system programming nowadays and go from there.
    Message was edited by: Stillgrass

  • ITunes won't launch if iPod is connected but ejected

    If I connect my iPod (set to Disk Use, no auto-launch of iTunes), then eject it through the Finder, iTunes won't launch. It hangs with no window until force quit or the iPod is unplugged. I've noticed this through several versions of iTunes.
    Note that I found this topic already in existence here, but I felt that the issue needed a bump to the top of the list.

    Does your quicktime work perfectly? I got that message when I tried to open iTunes 5 a couple times, and my quicktime wasn't being sensed by the computer at all. It was just there.

  • Itunes wont automatically open when ipod is connected

    Hello there
    basically the above ^^ itunes wont open automatically when ipod is connected ive tried the 5 steps and ive also tried the whole tray and exit thing its not WORKING!
    all help much apprciated thanks

    I have a interesting hunch that somehow Windows is doing something to you...
    One thing you might want to see is if within Windows if the iPod service is running... As there are certain services which automatically get installed when itunes is loaded. These notice the device and loads the app..
    Just for reference, here are my Windows Services and their status:
    Apple Mobile Device - Started & Automatic
    Bonjour - Started & Automatic
    iPod Service - Started & Manual
    I thought that a 4th service existed, but can't find it...
    Have you tried uninstalling iTunes and downloading to reinstall it again, that might help.. Or else it has something deeper do to with your computer itself!
    That's about all I can offer right now.

  • ITunes does not open when iPod is connected

    Although the option is checked in iTunes for this iPod touch, iTunes does not automatically open when the iPod is connected.  iTunes recognizes the iPod and syncs work as expected, but I have to launch iTunes 'manually'.
    Both the MacBook Pro and the iPod touch are running the latest OS and iOS available and iTunes is up to date.
    Any ideas?
    Thanks,
    JAClay

    Hi again,
    I couldn't find the answer to this question when I searched for it using the title, but once I entered the question correct answers from previous users' questions appeared.  Seems to be a problem with the search engine...
    Anyway, I haven't tried Jolly Giant's solution because the following solution worked before I saw it.  Here's how I fixed the problem:
    1) Open System Preferences/Accounts,
    2) Click Login Items tab,
    3) Check if iTunesHelper is in list, probably not there (If it is then try Jolly Giant's solution.),
    4) Leave the Accounts/Login Items window open and navigate to the iTunes application, probably in your Applications folder, then Right or CTRL-Click the application icon,
    5) Choose 'Show Package Contents' from the pop up menu,
    6) In the new Finder window that opens, open the Contents folder,
    7) Then open the Resources folder,
    8) Find the file named 'iTunesHelper.app' and drag it to the Accounts/Login Items list,
    9) Close all windows and log out of your account, then log back in.
    That should install the helper that checks if a device has been plugged in and opens iTunes as selected.
    -JAClay

  • IPhoto won't open when iPod is connected. iTunes does, iPhoto has stopped.

    For a while now, when I plug in my iPod 5, iPhoto has stopped opening up, and my device doesn't show up in Image Capture. This has been occurring for several months now, and I would like to import my photos now. Help?

    Check iPhoto's General preference pane to see what app is selected to open when a camera is connected:

  • ITunes Won't Open Without iPod Connected To Computer

    Up until a day or so ago, I was able to open iTunes without the iPod attached. Now when I try to do so, it says the iTunes folder cannot be found or created and that the default location is in the "My Music" folder. When I then attach the iPod to the computer, everything works great. With the iPod attached and iTunes open, I changed the iTune preferences to reflect my actual music folder location (F:\My Music), but I still cannot get it to open without the iPod attached.

    good lord.
    okay, it's plausible that you've got two different problems going on at once here.
    underlying it might be a version of a drive letter confusion:
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    (see also the link to the MS KB doc)
    ... which is working so that either your My Music folder has either accidentally made its way on to the ipod, or that it's only being seen when the ipod is plugged in.
    when it's not being seen, you get the problem described in this document:
    iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    ... is there any particular reason why you have to have your "My Music" folder on your F drive, rather than your C drive?
    love, b

  • ITunes won't open when iPod is docked

    Independently, both my iTunes and my iPod work fine. I always leave my iPod docked so it will stay charged, but when I click to open iTunes, the icon in the dock just bounces ; it never opens. If I pull the iPod out of the dock (even though it says Do Not Disconnect), iTunes opens fine. Then, I stick the iPod back in the dock, iTunes sees it, and immediately goes into iPod update. So, not a terrible problem, but how come I can no longer open iTunes while it's docked? I am afraid that one of these days, pulling the iPod out of the dock without unmounting it is gonna crash it.
    Any thoughts??
    Ben

    I have the same issue!!!
    I have iTunes 6 and the latest software on my 3G iPod. I thought it was the iPod, so I completely formatted it in Disk Utility then restored it with a fresh copy of the iPod software. Once that was done, I auto-syned back into iTunes.
    The same thing still happens. If the iPod is docked for only a minute or two I can update it in iTunes but after that, iTunes looks like it's updating but the thing never mounts. This is also the case when opening iTunes. I pull out the iPod and redocking gets it to work.
    There is something going on with the newer versions of iTunes and the 3G iPods.

  • Itunes won't launch while Ipod is connected

    iTunes will work for me when my iPod isn't connected but as soon as I connect my iPod iTunes freezes. I've tryed the 5 R's but they haven't worked. Is the problem my iPod or iTunes and how do I fix it?

    Hello,
    Please have a read
    http://docs.info.apple.com/article.html?artnum=93716

  • ITunes won't launch when iPod/iPad connected

    going nuts! My iTunes will not launch when i connect my ipod or ipad. the setting to allow this is greyed out as is the option 'sync only ticked itmes'. I have uninstalled and installed iTunes several times. Changed as many settings as I can and back again. iMatch is on but that is causing me no end of grief too. Tried turning it off but that makes not difference. I can't copy a play list to ipod as it says iMatch is turned on on the iPod - it isn't!

    Is the conmpouter authoris for the iTuens account?
    Did you sync with this computer the last time?

  • ITunes won't open without ipod attached

    I recently updated iTunes to 7.0.1. If I attempt to open iTunes without having my iPod attached it opens but before I can do any thing it is forced closed. A dialogue box pops up informing me that iTunes has encountered a problem and needs to be closed, I'm given the option to report the problem to Microsoft and close or just close. is anyone else encountering this?

    good lord.
    okay, it's plausible that you've got two different problems going on at once here.
    underlying it might be a version of a drive letter confusion:
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    (see also the link to the MS KB doc)
    ... which is working so that either your My Music folder has either accidentally made its way on to the ipod, or that it's only being seen when the ipod is plugged in.
    when it's not being seen, you get the problem described in this document:
    iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    ... is there any particular reason why you have to have your "My Music" folder on your F drive, rather than your C drive?
    love, b

  • Itunes doesn't open when ipod connects to pc

    Itunes won't open automatically when I connect to my pc. I have to to click on the itunes icon. I have the box checked marked to open automatically under options.

    gta129,
    Do you have iTunesHelper set to start up when you login? To check if it's in the list of login items:
    1. Open System Preferences.
    2. Click the Accounts pane.
    3. Select your user.
    4. Click the Login Items tab.
    5. See if iTunes Helper is listed here.
    Hope this helps,
    Jennifer B.

  • ITune won't open

    It's been about 3 weeks since I got my iPod video (30GB) and I'm experiencing my first serious problem; the iTunes won't open.
    When I connect my iPod the computer recognizes it as a removable drive and all, but when I click the iTunes shortcut (or exe for that matter) my mouse pointer turns to the standard Windows pointer with loading pointer (Indicating loading) for a few seconds then returns to the normal pointer and does nothing.
    Help appreciated, if you need to know more about my computer to help, feel free to ask.

    when I click the iTunes shortcut (or exe for that matter) my mouse pointer turns to the standard Windows pointer with loading pointer (Indicating loading) for a few seconds then returns to the normal pointer and does nothing.
    Tanktunker, by any chance do you have Norton Internet Security 2005 installed on that PC? if so, let's try giving the trusty Lorraine M technique a whirl:
    Lorraine M: NIS/itunes problem rectified

  • Having itunes open when ipod is connected

    Nano 4th generation--iTunes always opened when iPod was connected to computer; now it doesn't and going to Devices and scrolling down Summary to "open when ipod is connected" is greyed out and will not allow me to check it.  Even going to the iTunes preferences does not offer this selection.

    You meant that you can't place a check mark in the check box "Open iTunes when device connected" ?
    Just do a little test: Click on Music and see if you can put there a check mark.

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