Itunes won't open ipod
everytime I plug my ipod in it only shows up on the desktop and it won't open in itunes how do i get it to do that?
Read this article: http://www.apple.com/support/ipod/five_rs/classic/
Similar Messages
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Itunes won't open, ipod won't sync
i haven't used my ipod in a while and i recently tried to charge it and download music. but my ipod will not sync to my laptop and itunes on a whole just won't open...
Thanks for the help but the only things that appears when I click devices are:
Sync
Transfer Purchases
Back up
Restore from Back up
Is there any other way? -
ITunes won't open, IPod won't eject
My mother asked me to unplug her iPod when I got home from work today, so I came to the computer to do so, but iTunes wasn't open. Which was a little strange, because iTunes was open last night, and I always leave it on. She says she didn't do anything to the PC. But you never know.
I tried to open iTunes, but it wouldn't come up. iTunes, iTunes Helper, and iPod Service were all showing up in the task manager, but no program was coming up that could be used. I closed down all unnecessary programs, cleared my caches, prefetch, etc. Tried to open ITunes again. No luck.
Then I did something that, in hindsight, was probably really stupid. I unplugged the iPod. While it still said "do not disconnect." Nothing happened. I plugged it back in, and tried to open iTunes again. Nada.
Then I restarted my computer. And Windows (XP) never finished loading up. So I unplugged the iPod again, restarted, and Windows did come up. I plugged the iPod back in, and iTunes came up automatically. But the iPod was not being recognized.
I closed iTunes and tried to "safely remove hardware" (should have done that to start with,) but I just got an error that the device could not be stopped. Now I still can't open iTunes (even though it's showing in the task manager), and the iPod still says don't disconnect. (It's still plugged in now, though as I said, I unplugged it twice for a few seconds.) A device is showing up in my computer, but I can't access or do anything with/to it - attempting to do so freezes the 'my computer' window.
Have I ruined this thing? What can I do to resolve this issue? I'm using one of the newer 30 gig iPods, and the latest version of iTunes, with Windows XP.
Never had any problems before. I think the power may have flickered off today and restarted the computer, which may have caused some problem or other. Other than that, I don't know much of anything else.Ahh, it seems that resetting the ipod fixed the problem. Carry on.
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Accidentally disconnected ipod, now itunes won;t open
i accidentally disconnected my ipod, and had to force quit itunes (i have Mac Book pro, running a Mac OS).
No, itunes won't open when i click it in the bar, and when i try to open it with the finder, it just says "an unxpected error occurred (error code -600).
Help?In your post you say you have a MBP, this is the Windows forum. You will probably find more help in the Mac forum.
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Itunes won't open, music gone after installing ipod/itunes software again
I was using itunes to purchase music and burn it to cds. I recently got a nano and tried to install the software last night. Now Itunes won't open, and I don't even see any of my downloaded music on my computer. It's possible that it's a problem with my computer, but we're also looking into the issues reported with Norton, etc. I should know more by tonight. My question is how do I get my music back if it was somehow deleted by this process? Obviously I've already purchased it, but I don't remember all the songs and I didn't have a backup.
You need to search your hard drive(s) and recycle bin for the music files.
Purchased music will always have a .m4p file extension.
Without a backup, if the files are gone, the music is gone. -
ITunes won't open and a Windows error message pops up
I downloaded iTunes 10.2.2.12 awhile ago. It worked fine the first time. Ever since then, whenever I plug in my ipod, my laptop recognizes and says it's syncing but iTunes won't open. I double click on iTunes and I get an error message from Windows saying that an error has occurred and it needs to close iTunes but it never even opens up. (The message doesn't give any error codes.) I've tried completely uninstalling iTunes and all its components and then reinstalling it but I get the same error message. I have Windows XP 2002 Home Edition SP 3. Please help. Thanks.
Many thanks.
Yes, it is an "iTunes has encountered a problem" error. The ModName: dnssd. dll The ModVer: 2.0.5.0 Offset: 0000246c
With that one, by way of experiment, let's try disabling your Bonjour Service.
In your Start menu, right-click My Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes again. Does it launch properly this time? -
ITunes won't open after I updated to 8.0.1
Hello,
Here's a little background on what's been going with itunes before the recent problem. These past couple weeks I've tried to update my itunes to 8.0.1 through the Apple Software Update. It never worked and at the end of the process it would tell me to try again or do it manually. Also, I downloaded two new videos today that were already in the correct format. I added it to the itunes library with no problem and tried to convert the videos to the correct format just incase it wasn't. It gave me the message that the video was already in the correct format. When I tried to sync it with my ipod it told me the videos weren't in the correct format.
Ok so for the overall the main problem right now is itunes won't open at all. I manually downloaded the update and I restarted the laptop after I finished updating itunes. Since then, itunes won't open and continuously gives me this message "The itunes application could not be opened. an unknown error occurred (-50)". I've restarted my computer a few times and looked up as many forums and solutions I could, but no luck. Please, if someone could help, let me know. Thank you.Refer this article to remove SC Info.sidb file
http://support.apple.com/kb/TS2363
If that does not work, Repair your Quicktime. START/ CONTROL PANEL/PROGRAMS n FEATURES/highlight QUICKTIME and click REPAIR -
ITunes won't open (this isn't an idiot question)
When I first got my iPod mini, I set everything up the way I wanted it and iTunes would open every time I plugged my iPod in. It was beautiful. Now, even though I didn't change anything to my knowledge, iTunes won't open when I plug my iPod into my computer--instead the folder for my contacts and calender opens as if I'm plugging in an external harddrive, and not my iPod. I never told Windows or iTunes to do that, and I still have the "Open iTunes when this iPod is attached" option selected. I've reselected it twice already hoping it was just a fluke, but no luck. I have to close that stupid folder that comes up, manually open iTunes, and even then iTunes takes a minute to realize I have an iPod attached.
I already searched the support pages, and I couldn't find anything. Maybe someone here can help me?
Dell Insprion 600m Windows XP laptopHmmmm... I had this happen a while ago with an older version of iTunes and the iPod firmware. I was able to fix it after re-installing iTunes and updating the firmware. If that doesn't work, try uninstalling the iPod in the Windows Device Manager.
With the iPod connected, right-click on My Computer and select "Properties". Go to the "Hardware" tab and click on "Device Manager". Find the iPod in the device listing ("Apple iPod USB Device" under "Disk drives" if you're using the USB connection), right click on it, and select "Uninstall" Tell Windows that you really do want to uninstall the device, and disconnect the iPod after it's fininshed. Then reconnect the iPod. Windows should recognize it as a new device and automatically install it. If it says you need to restart, do so.
That might fix the problem (windows will treat the iPod as a new device and remove whatever settings are currently opening the folder and making iTunes not launch). -
ITunes won't open in Lion, no error given
Ever since upgrading to Lion, I've had nothing but problems. Among those, iTunes won't open. It doesn't even give me an error message; I click to try to open the app and get "iTunes quit unexpectedly."
I've looked through the forum, but can't seem to find anything that addresses this vague problem. I've tried a few things, including deleting and reinstalling the app, with no luck.
Could anyone please help? Here's the error report I get when trying to open:
Process: iTunes [1033]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.4 (10.4)
Build Info: iTunes-10408001~1
Code Type: X86-64 (Native)
Parent Process: launchd [183]
Date/Time: 2011-08-18 10:32:39.542 +0200
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Interval Since Last Report: 2725 sec
Crashes Since Last Report: 269
Per-App Interval Since Last Report: 27 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 6BB15377-F2CE-4487-B0CF-235EAC8080FC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000126
VM Regions Near 0x126:
-->
__TEXT 0000000104d56000-0000000105c87000 [ 15.2M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
objc[1033]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libssl.0.9.7.dylib 0x0000000109a88350 DYLD-STUB$$EVP_des_cbc + 0
1 com.apple.mobiledevice 0x0000000109f85101 _MobileDeviceLibraryInitRoutine + 87
2 libsystem_c.dylib 0x00007fff84d16e06 pthread_once + 86
3 com.apple.mobiledevice 0x0000000109f81449 _InitializeMobileDevice + 28
4 com.apple.mobiledevice 0x0000000109f83d89 AMDeviceNotificationSubscribe + 64
5 com.apple.iTunes 0x0000000104d9bdd8 0x104d56000 + 286168
6 com.apple.iTunes 0x00000001050cf505 0x104d56000 + 3642629
7 com.apple.iTunes 0x0000000104d9b6df 0x104d56000 + 284383
8 com.apple.iTunes 0x0000000104d9acae 0x104d56000 + 281774
9 com.apple.iTunes 0x00000001054142a6 0x104d56000 + 7070374
10 com.apple.iTunes 0x0000000104d9a968 0x104d56000 + 280936
11 com.apple.iTunes 0x0000000104d63697 0x104d56000 + 54935
12 com.apple.iTunes 0x0000000104d633ea 0x104d56000 + 54250
13 com.apple.iTunes 0x0000000104d63359 0x104d56000 + 54105
14 com.apple.Foundation 0x00007fff85da7716 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
15 com.apple.CoreFoundation 0x00007fff8d59751a _CFXNotificationPost + 2634
16 com.apple.Foundation 0x00007fff85d939cb -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
17 com.apple.AppKit 0x00007fff8c03f6c8 -[NSApplication finishLaunching] + 333
18 com.apple.AppKit 0x00007fff8c03f27d -[NSApplication run] + 118
19 com.apple.iTunes 0x0000000104d58edd 0x104d56000 + 11997
20 com.apple.iTunes 0x0000000104d58d44 0x104d56000 + 11588
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d4cb7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8545560e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8545419e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d4cb192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff84d19594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff84d1ab85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d4cb192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff84d19594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff84d1ab85 start_wqthread + 13
Thread 4:
0 com.apple.CoreFP 0x0000000107287ff0 YlCJ3lg + 9009904
1 com.apple.CoreFP 0x00000001072c7407 YlCJ3lg + 9268999
2 com.apple.CoreFP 0x000000010723cb5f YlCJ3lg + 8701535
3 com.apple.CoreFP 0x0000000107701e14 X46O5IeS + 3956
4 com.apple.iTunes 0x0000000104d5e85b 0x104d56000 + 34907
5 com.apple.iTunes 0x0000000104d5d940 0x104d56000 + 31040
6 com.apple.iTunes 0x0000000104d5d6d4 0x104d56000 + 30420
7 com.apple.iTunes 0x0000000104d5d34b 0x104d56000 + 29515
8 com.apple.iTunes 0x0000000104d5d1a8 0x104d56000 + 29096
9 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d4c967a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d4c8d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d57b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d583a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d583216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d592f2f CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000104d647c4 0x104d56000 + 59332
7 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d4cac7e __psynch_rw_wrlock + 10
1 libsystem_c.dylib 0x00007fff84d53bd3 pthread_rwlock_wrlock + 459
2 com.apple.iTunes 0x0000000104d6183a 0x104d56000 + 47162
3 com.apple.iTunes 0x0000000104d5de21 0x104d56000 + 32289
4 com.apple.iTunes 0x0000000104d6bf9f 0x104d56000 + 90015
5 com.apple.iTunes 0x0000000104d6bc45 0x104d56000 + 89157
6 com.apple.iTunes 0x0000000104d6b4ff 0x104d56000 + 87295
7 com.apple.iTunes 0x0000000104f8bbb8 0x104d56000 + 2317240
8 com.apple.iTunes 0x0000000104f8bc46 0x104d56000 + 2317382
9 com.apple.iTunes 0x0000000104d68b5c 0x104d56000 + 76636
10 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d4cabca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff84d1b274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x0000000104d64967 0x104d56000 + 59751
3 com.apple.iTunes 0x0000000104d9905b 0x104d56000 + 274523
4 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000126 rbx: 0x0000000109f850aa rcx: 0x0000000000000001 rdx: 0x00000000ffffffff
rdi: 0x00007fff742aa5c0 rsi: 0x0000000109f850aa rbp: 0x00007fff64954950 rsp: 0x00007fff64954938
r8: 0x00007fff742aa5c0 r9: 0x00007fff649549a8 r10: 0x0000000000010000 r11: 0x0000000109a7cbc9
r12: 0x00007fff72e5b960 r13: 0x00007fff649555f0 r14: 0x00007fff72e58f60 r15: 0x0000000109fcb048
rip: 0x0000000109a88350 rfl: 0x0000000000010202 cr2: 0x0000000000000126
Logical CPU: 2
Binary Images:
0x104d56000 - 0x105c86fe7 com.apple.iTunes (10.4 - 10.4) <73B152D5-6088-0047-3C63-0A466B55E7EF> /Applications/iTunes.app/Contents/MacOS/iTunes
0x105f26000 - 0x105fabfff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <0BB55A3D-A8CD-6029-3DCE-5361636FA9FD> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x105ffd000 - 0x106029ff7 com.apple.avfoundationcf (2.0 - 63) <6F363147-C007-31A6-A050-7D3C04E36E16> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x106059000 - 0x10605ffff com.apple.agl (3.1.4 - AGL-3.1.4) <AB6F0403-0C4C-3FF2-B59E-2246E5F8F810> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x106069000 - 0x10606ffff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10607c000 - 0x10635afe3 +libgnsdk_dsp.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.1.dylib
0x10638d000 - 0x1063aefef +libgnsdk_musicid.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.1.dylib
0x1063c6000 - 0x10649efff +libgnsdk_sdkmanager.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.1.dylib
0x1064c3000 - 0x106506fff +libgnsdk_submit.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.1.dylib
0x1069ed000 - 0x107809ff7 com.apple.CoreFP (1.12.20 - 1.12.20) <1C6B4F4F-F47A-F729-3BB2-4086E7E5BA0C> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x108d56000 - 0x108e39fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x1090d1000 - 0x1090d3fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x109a56000 - 0x109a5afff com.apple.audio.AudioIPCPlugIn (1.2.0 - 1.2.0) <1EAF877E-4F15-39F7-89FA-D362AA4DA9DE> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x109a5f000 - 0x109a65fff com.apple.audio.AppleHDAHALPlugIn (2.1.1 - 2.1.1f12) <B2B0AAA1-157C-3E65-B8A1-79C50D0191A3> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x109a6a000 - 0x109a91fff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x109d03000 - 0x109e4cff7 com.apple.audio.units.Components (1.7 - 1.7) <A68668EB-624D-3867-A392-5D2E026AF14A> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x109f41000 - 0x109fbbfff com.apple.mobiledevice (423.2 - 423.2) <727DF3A6-8F67-943C-69CA-5D6B18B8F7AC> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x7fff64956000 - 0x7fff6498aac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
0x7fff82a7f000 - 0x7fff82a7ffff com.apple.CoreServices (53 - 53) <5946A0A6-393D-3087-86A0-4FFF6A305CC0> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff82a80000 - 0x7fff82a80fff com.apple.vecLib (3.7 - vecLib 3.7) <29927F20-262F-379C-9108-68A6C69A03D0> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82ba8000 - 0x7fff82bb2ff7 com.apple.aps.framework (2.0 - 2.0) <4A15EAFC-937F-3448-B63C-5304AEB416DD> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff82d58000 - 0x7fff82d81fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff82d82000 - 0x7fff82e1cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B7573888-BAF6-333D-AB00-C0D2BF88DF0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff82e1d000 - 0x7fff82f32fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff82feb000 - 0x7fff83011ff7 com.apple.framework.familycontrols (3.0 - 300) <72FEA71A-5865-3875-97E9-3C8C96B7F7FA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff83012000 - 0x7fff83065fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <5FA4AED9-8E55-389C-9F5B-02FFE5BCBB75> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff83066000 - 0x7fff8307cff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8307d000 - 0x7fff83083fff com.apple.DiskArbitration (2.4 - 2.4) <5185FEA6-92CA-3CAA-8442-BD71DBC64AFD> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff83084000 - 0x7fff83d7dfef com.apple.WebCore (7534 - 7534.48.3) <7C5A681C-3749-382C-9551-C197EF878C22> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff83d7e000 - 0x7fff83db7fe7 libssl.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <D634E4B6-672F-3F68-8B6F-C5028151A5B4> /usr/lib/libssl.0.9.8.dylib
0x7fff83db8000 - 0x7fff8417efff com.apple.MediaToolbox (1.0 - 705.35) <EC6755D1-58BC-36F5-AB66-143D03A0AF8C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff8417f000 - 0x7fff8418dff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff8418e000 - 0x7fff8434ffe7 com.apple.CoreData (103 - 358.4) <8D8ABA2E-0161-334D-A7C9-79E5297E188B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff84350000 - 0x7fff843b7fff com.apple.Symbolication (1.2 - 87) <C8F38870-0C4E-3A7F-9B12-0E970DE92F24> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff843c6000 - 0x7fff8444aff7 com.apple.ApplicationServices.ATS (5.0 - ???) <F10B1918-A06E-3ECF-85EF-05F0CF27187E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8450a000 - 0x7fff845f1fff com.apple.backup.framework (1.3 - 1.3) <C7F0B3B6-EAC1-3445-A705-E9F18A45D01D> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff84630000 - 0x7fff847bafff com.apple.WebKit (7534 - 7534.48.3) <03AC8252-B3A1-3A7C-9DAF-99CC9DC56D5D> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff847bb000 - 0x7fff84836ff7 com.apple.print.framework.PrintCore (7.0 - 366) <E663DF78-6729-332D-B763-ABB63A6BBB55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x7fff8a645000 - 0x7fff8a723ff7 com.apple.ImageIO.framework (3.1.0 - 3.1.0) <70228E69-063C-32FF-BBE7-FCCD9C5C0864> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8a724000 - 0x7fff8a776ff7 libGLU.dylib (??? - ???) <C3CE8BA0-470F-3BCE-B17C-A31E70E035F2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8a777000 - 0x7fff8a77dfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
0x7fff8a77e000 - 0x7fff8a7a5fff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8a837000 - 0x7fff8acdeff7 FaceCoreLight (1.4.2 - compatibility 1.0.0) <6F89E9A9-DEB6-32B5-8B50-3B97F5DB597D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8acdf000 - 0x7fff8acdffff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8b16b000 - 0x7fff8b170ff7 libsystem_network.dylib (??? - ???) <4ABCEEF3-A3F9-3E06-9682-CE00F17138B7> /usr/lib/system/libsystem_network.dylib
0x7fff8b1be000 - 0x7fff8b1e9fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff8b1ea000 - 0x7fff8b21ffff com.apple.securityinterface (5.0 - 55004) <790DDF7E-6BA9-36DD-B818-2322A712E1F5> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8b22d000 - 0x7fff8b255ff7 com.apple.CoreVideo (1.7 - 70.0) <59D5B407-CCB6-3406-8C55-C1B0168D7DC2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8b298000 - 0x7fff8b29afff libCVMSPluginSupport.dylib (??? - ???) <2D21E6BE-CB20-3F76-8DCC-1CB0660A8A5B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8b29b000 - 0x7fff8b2b8fff com.apple.frameworks.preferencepanes (15.0 - 15.0) <CC86755A-6CF1-3DDF-A1B0-6F7F5BD7BB39> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8b2e3000 - 0x7fff8b359fff com.apple.ISSupport (1.9.8 - 56) <2CEE7E6B-D841-36D8-BC9F-081B33F6E501> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8bad4000 - 0x7fff8bb22ff7 libauto.dylib (??? - ???) <F0004B88-CA01-37D0-A77F-6651C4EC7D8E> /usr/lib/libauto.dylib
0x7fff8bb23000 - 0x7fff8bb46ff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8bb47000 - 0x7fff8bc4afff libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <ED5E84C6-646D-3B70-81D6-7AF957BEB217> /usr/lib/libsqlite3.dylib
0x7fff8bc4b000 - 0x7fff8bc7efff com.apple.GSS (2.1 - 2.0) <A150154E-40D3-345B-A92D-3A023A55AC52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8bc90000 - 0x7fff8bc95fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff8bcb5000 - 0x7fff8bcb8ff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8bcc1000 - 0x7fff8bcdbfff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8bcdc000 - 0x7fff8bd4afff com.apple.CoreSymbolication (2.1 - 67) <194A355B-58C7-3B1E-A714-00F71ACCDB0A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8bd62000 - 0x7fff8bdb6ff7 com.apple.ImageCaptureCore (3.0 - 3.0) <C829E6A3-3EB6-3E1C-B9B8-759F56E34D3A> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8bdb7000 - 0x7fff8be21fff com.apple.framework.IOKit (2.0 - ???) <F79E7690-EF97-3D04-BA22-177E256803AF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8be52000 - 0x7fff8bec7ff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff8bec8000 - 0x7fff8bef1fff libJPEG.dylib (??? - ???) <3DBFEB41-4BF2-3502-872A-BB3738EE61B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8bef2000 - 0x7fff8bff7ff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8bff8000 - 0x7fff8c039fff com.apple.QD (3.12 - ???) <4F3C5629-97C7-3E55-AF3C-ACC524929DA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8c03a000 - 0x7fff8cc32fff com.apple.AppKit (6.7 - 1138) <C8D2FDDA-B9D5-3948-A376-6B9B6F0596C6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8cc33000 - 0x7fff8cd2fff7 com.apple.avfoundation (2.0 - 180.23) <C4383696-561D-33F3-AD7C-51E672F580B2> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8cd30000 - 0x7fff8cd5dff7 com.apple.opencl (1.50.62 - 1.50.62) <616ADE61-11D1-3816-A255-3F0F80F2EAC8> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8cd5e000 - 0x7fff8cd61fff libRadiance.dylib (??? - ???) <DCDA308D-4856-3631-B6D7-7A8B94169BC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8cd62000 - 0x7fff8cd6ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <931F40EB-CA75-3A90-AC97-4DB8E210BC76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8cd70000 - 0x7fff8cdd7ff7 com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <0B715012-C8E8-386D-9C6C-90F72AE62A2F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8ce09000 - 0x7fff8ce36fff com.apple.quartzfilters (1.7.0 - 1.7.0) <ED846829-EBF1-3E2F-9EA6-D8743E5A4784> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8ce37000 - 0x7fff8ce38fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff8ce39000 - 0x7fff8ce3efff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x7fff8ce3f000 - 0x7fff8cec1fff com.apple.Metadata (10.7.0 - 627.9) <F293A9A7-9790-3629-BE81-D19C158C5EA4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8cec2000 - 0x7fff8cee8fff com.apple.framework.internetaccounts (1.0 - 1) <64CC50BB-9EE4-36D1-969A-FDD2210026DC> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8cf24000 - 0x7fff8cf41ff7 libxpc.dylib (77.16.0 - compatibility 1.0.0) <0A4B4775-29A9-30D6-956B-3BE1DBF98090> /usr/lib/system/libxpc.dylib
0x7fff8cf9d000 - 0x7fff8cfa4fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff8cff9000 - 0x7fff8cffaff7 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <C6C49FB7-1892-32E4-86B5-25AD165131AA> /usr/lib/system/libremovefile.dylib
0x7fff8cffb000 - 0x7fff8d154ff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8d19a000 - 0x7fff8d4b3ff7 com.apple.AddressBook.framework (6.0 - 1043) <A6302279-FD1B-3BB7-8419-362425FC5568> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8d4b4000 - 0x7fff8d4d4fff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff8d4d5000 - 0x7fff8d4ddfff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d4ee000 - 0x7fff8d54aff7 com.apple.QuickLookFramework (3.0 - 489.1) <26470DFE-B3D7-3E05-A4D7-98B64FCB230B> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8d54b000 - 0x7fff8d71eff7 com.apple.CoreFoundation (6.7 - 635) <57446B22-0778-3E07-9690-96AC705D57E8> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d71f000 - 0x7fff8db51fe7 com.apple.VideoToolbox (1.0 - 705.35) <B1B9F159-EEE2-38BB-A55E-CDB335A7A226> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8db52000 - 0x7fff8db53fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <0F55CD76-DB24-309B-BD12-62B00C1AAB9F> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff8dc4f000 - 0x7fff8de5cfff com.apple.JavaScriptCore (7534 - 7534.48) <99B60407-592A-3DDC-A3D0-86578B92B3F8> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8de70000 - 0x7fff8de70fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8de71000 - 0x7fff8de88fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8de89000 - 0x7fff8dec3fef com.apple.DebugSymbols (2.1 - 85) <7E0E17D9-C8D4-3117-B36A-506929F6FF72> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8dec4000 - 0x7fff8dec5fff libsystem_sandbox.dylib (??? - ???) <8D14139B-B671-35F4-9E5A-023B4C523C38> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8dec6000 - 0x7fff8df4bff7 com.apple.Heimdal (2.1 - 2.0) <E4CD970F-8DE8-31E4-9FC0-BDC97EB924D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8df4c000 - 0x7fff8df4eff7 com.apple.print.framework.Print (7.0 - 247) <579D7E49-A7F4-3C41-9434-3114B8A9B96C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8df4f000 - 0x7fff8df66fff com.apple.MultitouchSupport.framework (220.62 - 220.62) <7EF58A7E-CB97-335F-A025-4A0F00AEF896> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8df67000 - 0x7fff8dfa9ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8dfb4000 - 0x7fff8dfc3fff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8dfc4000 - 0x7fff8e232ff7 com.apple.QuartzComposer (5.0 - 232) <CE01B3AC-C19F-3148-9301-615E8FD6F356> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8e233000 - 0x7fff8e23eff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8e2f5000 - 0x7fff8e618fff com.apple.HIToolbox (1.7 - ???) <10FA3432-6638-39D9-8681-9E95298D239E> /System/Library/FrameSame here... Something is def up with Lion and iTunes. C'mon Apple! I'm pretty angry about my $2500.00 brick. If I had wanted problems like this, I would have bought a Windows machine for $1000.00...
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Invalid Library File - ITunes won't open - AT ALL!!!
hi, need some help! ITunes won't open, at all. Have followed Apple's advice to recreate library (by locating library.xml and moving it to the desktop, while trashing the ITunes library.itl file)ITunes still doesn't open. Connecting Ipod to laptop does nothing either! Any advice would be great!
3G Windows XPHey try this out:
Turn Norton 2005's Personal Firewall OFF, (turn it OFF Permanently until your ready to turn it back on) then click CONFIGURE.
Under the PROGRAMS tab remove any reference to Apple iTunes or iTunes or iTunes Helper Module or anything related. and reboot.
After coming back go back to Norton 2005's Personal Firewall, click CONFIGURE. Under the PROGRAMS tab click ADD at the bottom, a SELECT A PROGRAM
window will pop up. Add the following files one at a time, iTunes.exe, iTunesHelper.exe, QuickTimePlayer.exe, qttask.exe, QTInfo.exe. The last 3 are found
in your Quicktime folder where that is in your system. Click OK. Turn Norton 2005's Personal Firewall ON, and try starting iTunes again.
This worked for me. It seems the Quicktime files were never automatically entered into my Norton 2005's Personal Firewall allowable programs listing. Adding them
manually should help. I also noticed that from my previous version of iTunes the program listed in the Firewall was named Apple iTunes and not iTunes after I upgraded to 6.
Let me know if this works out. -
ITunes won't open after installing update.
After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
ITunes won't open after installing upgrade and restarting
When I click on my iTunes icon in the dock, iTunes won't open. Instead, a message box comes up: "The file iTunes "library" cannot be read because it was created by a newer version of iTunes."
Just before this happened, I imported a lot of music into my library. Now iTunes only opens if I pIug my ipod into my Mac.
Is there any way I can get iTunes to open by clicking on the icon, as it used to do?What version of iTunes is installed in the Apple default location ..... /Applications/iTunes ???
Drag the iTunes icon in the Dock to the Desktop and release; it will be deleted with a poof! Don't worry it's only an alias.
In your Home Page ~/Library/Preferences/ ......... drag to the Trash and delete:
com.apple.iTunes.plist and com.apple.iTunesHelper.plist
(don't worry ... new ones will be created upon relaunch of iTunes .... +see below+)
Using: /Applications/Utilities/Disk Utility/Repair Permissions
RESTART the computer
Within the Applicatons folder: double-click the iTunes icon ... if the launch is successful, drag a copy of the iTunes icon to the Dock ... release ... you will now have a current alias in the Dock.
P.S. *Do Not* have the iPod connected to the computer during this process!
DIXIE -
ITunes won't open after upgrade. Help!!!!
I upgraded to 7.0.2 and now my iTunes won't open at all. No error message. Nothing. When I click on it, it seems like something is happening with hourglass thing going but nothing happens. No error message.....no nothing.
I looked under Processes in my Task Managaer and I see iTunes.exe, iTunesHelper.exe and iPodService.exe but I don't know whats going on.
Pleeeeeeeease heeeeeeeeeelp.
I love my iPod too much for it to be out of commission.replying to DanteSpyke
It's 2006
okay. it's way rarer to get this sort of thing due to NIS 2006 than it is with 2005, but it has been known to happen.
try the technique from the following bbecker post. (heads-up ... it's taking a long time for that post in that thread to load for properly for some folks. so leave it to think for a few minutes until it's loaded fully, otherwise you might not see the correct post.)
bbecker1221: Re: Itunes doesn't start up after installing upgrade :SOLUTION -
When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???
If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums.
-
Itunes won't open after newest update
I recently updated itunes on my macbook to the newest version. Since the update, I cannot get itunes to open. I also tried playing cd in my mac to see if it would open itunes that way but nothing happens. Can anyone help me with this? I am not very technical, so simple instructions would be super appreciated. I have a MacBook with Mac OS X version 10.6.8 all updates available for computer updated. I tried to re-install the update and that did not help either.
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence
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