Itunes won't open on my Macbook Pro.
No error message, it just doesn't open. I can't open t from finder, either. Also, Quicktime Player does the same thing.
Hello Beccasim1,
It sounds like you're clicking on the iTunes icon in your dock, but no window is opening. I would start by checking to see if perhaps any 3rd party plug ins are interfering with the launch by starting iTunes in Safe Mode. This article will help with that:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
If no window opens when you try this method, I would next see if you get a window in Exposé after you click iTunes:
To show windows by application, press F10; Exposé highlights one application's open window(s) while dimming everything behind it. To toggle through other application windows, press the Tab key. Click a window to select it, or press F10 to return everything back as it was.
From: Mac Basics: Exposé (Mac OS X v10.6 and earlier)
http://support.apple.com/kb/HT2503
Thank you for using Apple Support Communities.
All the very best,
Sterling
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iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.
i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
step one-
Back up your iTunes Library.itl file, found under ~/Music/iTunes
(even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
step two-
download itunes 10.7 from apple. i used this link Download it from Apple here
(i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
step 3-
open Terminal
step 4-
enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
killall iTunes
killall "iTunes Helper"
sudo rm -rf /Applications/iTunes.app/
step 5-
drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
step 6-
install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
step 7-
go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life. -
iTunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?
Try redownloading it from:
http://www.apple.com/itunes/download
If you need further assistance on this thread, tell us the OS X version you are running on your MacBook Pro, and the iTunes version number. -
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Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
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I have the latest Mac OS.
I also have stored in iPhoto many old photos which were saved in Photoshop 3.0, which won't open on my MacBook Pro.
What do I do?Il giorno 16/lug/2014, alle ore 21:48, Apple Support Communities Updates <[email protected]> ha scritto:
New discussion activity
KiltedTim has posted in the OS X Mountain Lion community.
I have the latest Mac OS. I also have stored in iPhoto many old photos which were saved in Photoshop 3.0, which won't open on my MacBook Pro. What do I do?
What won't open? Photoshop, or the photos that you "stored in iPhoto"?
To post a reply, go to the discussion in Apple Support Communities.
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The Software Update pane of System Preferences won't show full version upgrades. If your Mac is compatible with Yosemite, you can either download it from the Mac App Store or order a download code for Mountain Lion from the online Apple Store.
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What happens when you try to open it?
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My Microsoft Word App won't open on my Macbook Pro
Then get in touch with Microsoft tech support or post on their message boards.
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ITunes won't accept password on MacBook Pro
This is a recent problem that just started happening - everytime iTunes opens it won't accept my password. No error message - it just keeps prompting me to enter password. I can use itunes but can't log in to my account for app updates or itunes store. Password works fine on iphone and for logging in to this forum, and i Message. Tried reseting and also repairing permissions as suggested in other posts - neither of those worked.
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Itunes will not open on my macbook pro and it is constantly syncing ipad
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Try downloading iTunes again from here:
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My microsoft word won't open anymore in macbook pro with latest OSX
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Just today I can open the word document but stalled and could not edit as there is a rolling icon (processing) appeared.
I did remove the word program by using my MacKeeper software remove installed program.
Then I insert the Microsoft Office 2011 original CD to reinstall the microsoft office again.
Before the crash and after the reinstallation both My Excel and Powerpoint are doing ok .. can
be opened and used to edit ppt and xls documents.
Before the word program removed .. when I opened the word document just appeared
"opening normal dot" message. This had never happened before the stalled opened
word document.
I did also restart the macbook pro (version 2011 manufacturing date) but now my word
even can not be opened with error reporting message as follows:
"Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-07-14 16:15:42 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
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Crashed Module Name: unknown
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Crashed Module Offset: unknown
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Blame Module Version: unknown
Blame Module Offset: unknown
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Extra app info: Reg=en Loc=0x0409
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what am I supposed to do to ? I try to googling the topic but can not find the exact similar incident in google search
results. Is this some kind of a virus attack ? Does anyone can recommend any solutions that work?
Thankyou so much for your sharing and suggestions.
LeksI am running Word for Mac v 14.2.0 quite happily on my iMac 27" running Maverick 10.9.4.
Possibly it is due to issues with your Retina screen? The obvious first step is to update Word to the latest version.
Virus attacks are not the first guess on a Mac. I have never ever had one nor even been able to locate any malware for well over a decade. Word can harbour Macro viruses but I thought that the Mac version of Word didn't do macros.
Either way this is not the place to get your answers. Pages is not Word. Use Microsft's support forums for their software.
Peter -
Microsoft Office 2011 won't open on my Macbook Pro.
I have a Macbook Pro and I updated to OS X Yosemite (v. 10.10.1) and now that it's running that software, the Microsoft Office applications aren't opening. This is the problem details and system configuration:
Process: Microsoft Word [977]
Path: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ???
Build Info: Unknown-130913~0
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Word [977]
User ID: 501
Date/Time: 2014-12-31 12:47:13.131 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 521AE6BD-1D9D-6522-0912-F4DDDCA1A91B
Sleep/Wake UUID: 959F5DE3-4B67-4B2D-9234-2DF65F68ADC5
Time Awake Since Boot: 10000 seconds
Time Since Wake: 710 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fee4000 - 0x8ff17e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
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Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Hi,
This is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
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Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
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Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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Test while in safe mode. Same problem(s)?
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