ITunes Won't Open or Quit!
I installed the update today, whatever the latest one is.
Afterwards, I restarted my MacBook Pro.
When it restarted, I attempted to open iTunes.
Nothing Came up.
When I control click it says not responding.
If I attempt to force quit, it won't.
If I press Command + Function + Esc, Front Row opens and allows me to run iTunes from there.
So basically, iTunes won't open. What do I do?
The same thing is happening to a friend of mine. When you launch iTunes from the application bar it bounces, but doesn't launch the main window. Then when you check the icon it appears to be running, but nothing happens. I tested it through Front Row and her music will play.
Similar Messages
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Itunes won't open, won't force quit, won't anything
This problem started about a month ago and now it's critical.
When I click the itunes icon, it bounces and then freezes. itunes won't open. It also won't force quit. I can't shut down because, it says, itunes won't quit. I have to hold down the power button 7 seconds to shut down and then restart. My IT guy at work (who is a Mac person) showed me how to repair permissions and the first half dozen or so times this happened, that worked. Now it won't. I've tried uninstalling and reinstalling itunes. I've tried reinstalling and repairing permissions. I've rebooted and repaired and reinstalled.
This is the kind of thing I switched from PCs to get away with.
Does anyone have any ideas? I really need to be able to use itunes.
Thanks,
TeresaTeresa
Here are some basic to try in turn, see if any one will help:
Ensure that you have the latest version of the OS and Quicktime and iTunes.
1. Delete the com.apple.iTunes.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
2. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD -
Music download interrupted, now iTunes app won't open or quit
Music download frozen/interrupted. Now iTunes app won't open or quit, and I'm unable to shut my computer down or install updates because it won't quit.
Hello there, CoreyAmy.
The following Knowledge Base article shows how to quit an application that has become unresponsive:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Additionally, this article offers some pointers on how to resume an interrupted download form iTunes:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If your download was interrupted using your Mac or PC
Open iTunes.
Choose Store > Check for Available Downloads.
Type your account name and password if prompted.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ITunes won't open in Lion, no error given
Ever since upgrading to Lion, I've had nothing but problems. Among those, iTunes won't open. It doesn't even give me an error message; I click to try to open the app and get "iTunes quit unexpectedly."
I've looked through the forum, but can't seem to find anything that addresses this vague problem. I've tried a few things, including deleting and reinstalling the app, with no luck.
Could anyone please help? Here's the error report I get when trying to open:
Process: iTunes [1033]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.4 (10.4)
Build Info: iTunes-10408001~1
Code Type: X86-64 (Native)
Parent Process: launchd [183]
Date/Time: 2011-08-18 10:32:39.542 +0200
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Interval Since Last Report: 2725 sec
Crashes Since Last Report: 269
Per-App Interval Since Last Report: 27 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 6BB15377-F2CE-4487-B0CF-235EAC8080FC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000126
VM Regions Near 0x126:
-->
__TEXT 0000000104d56000-0000000105c87000 [ 15.2M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
objc[1033]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libssl.0.9.7.dylib 0x0000000109a88350 DYLD-STUB$$EVP_des_cbc + 0
1 com.apple.mobiledevice 0x0000000109f85101 _MobileDeviceLibraryInitRoutine + 87
2 libsystem_c.dylib 0x00007fff84d16e06 pthread_once + 86
3 com.apple.mobiledevice 0x0000000109f81449 _InitializeMobileDevice + 28
4 com.apple.mobiledevice 0x0000000109f83d89 AMDeviceNotificationSubscribe + 64
5 com.apple.iTunes 0x0000000104d9bdd8 0x104d56000 + 286168
6 com.apple.iTunes 0x00000001050cf505 0x104d56000 + 3642629
7 com.apple.iTunes 0x0000000104d9b6df 0x104d56000 + 284383
8 com.apple.iTunes 0x0000000104d9acae 0x104d56000 + 281774
9 com.apple.iTunes 0x00000001054142a6 0x104d56000 + 7070374
10 com.apple.iTunes 0x0000000104d9a968 0x104d56000 + 280936
11 com.apple.iTunes 0x0000000104d63697 0x104d56000 + 54935
12 com.apple.iTunes 0x0000000104d633ea 0x104d56000 + 54250
13 com.apple.iTunes 0x0000000104d63359 0x104d56000 + 54105
14 com.apple.Foundation 0x00007fff85da7716 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
15 com.apple.CoreFoundation 0x00007fff8d59751a _CFXNotificationPost + 2634
16 com.apple.Foundation 0x00007fff85d939cb -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
17 com.apple.AppKit 0x00007fff8c03f6c8 -[NSApplication finishLaunching] + 333
18 com.apple.AppKit 0x00007fff8c03f27d -[NSApplication run] + 118
19 com.apple.iTunes 0x0000000104d58edd 0x104d56000 + 11997
20 com.apple.iTunes 0x0000000104d58d44 0x104d56000 + 11588
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d4cb7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8545560e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8545419e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d4cb192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff84d19594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff84d1ab85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d4cb192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff84d19594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff84d1ab85 start_wqthread + 13
Thread 4:
0 com.apple.CoreFP 0x0000000107287ff0 YlCJ3lg + 9009904
1 com.apple.CoreFP 0x00000001072c7407 YlCJ3lg + 9268999
2 com.apple.CoreFP 0x000000010723cb5f YlCJ3lg + 8701535
3 com.apple.CoreFP 0x0000000107701e14 X46O5IeS + 3956
4 com.apple.iTunes 0x0000000104d5e85b 0x104d56000 + 34907
5 com.apple.iTunes 0x0000000104d5d940 0x104d56000 + 31040
6 com.apple.iTunes 0x0000000104d5d6d4 0x104d56000 + 30420
7 com.apple.iTunes 0x0000000104d5d34b 0x104d56000 + 29515
8 com.apple.iTunes 0x0000000104d5d1a8 0x104d56000 + 29096
9 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d4c967a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d4c8d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d57b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d583a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d583216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8d592f2f CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000104d647c4 0x104d56000 + 59332
7 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d4cac7e __psynch_rw_wrlock + 10
1 libsystem_c.dylib 0x00007fff84d53bd3 pthread_rwlock_wrlock + 459
2 com.apple.iTunes 0x0000000104d6183a 0x104d56000 + 47162
3 com.apple.iTunes 0x0000000104d5de21 0x104d56000 + 32289
4 com.apple.iTunes 0x0000000104d6bf9f 0x104d56000 + 90015
5 com.apple.iTunes 0x0000000104d6bc45 0x104d56000 + 89157
6 com.apple.iTunes 0x0000000104d6b4ff 0x104d56000 + 87295
7 com.apple.iTunes 0x0000000104f8bbb8 0x104d56000 + 2317240
8 com.apple.iTunes 0x0000000104f8bc46 0x104d56000 + 2317382
9 com.apple.iTunes 0x0000000104d68b5c 0x104d56000 + 76636
10 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d4cabca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff84d1b274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x0000000104d64967 0x104d56000 + 59751
3 com.apple.iTunes 0x0000000104d9905b 0x104d56000 + 274523
4 libsystem_c.dylib 0x00007fff84d178bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff84d1ab75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000126 rbx: 0x0000000109f850aa rcx: 0x0000000000000001 rdx: 0x00000000ffffffff
rdi: 0x00007fff742aa5c0 rsi: 0x0000000109f850aa rbp: 0x00007fff64954950 rsp: 0x00007fff64954938
r8: 0x00007fff742aa5c0 r9: 0x00007fff649549a8 r10: 0x0000000000010000 r11: 0x0000000109a7cbc9
r12: 0x00007fff72e5b960 r13: 0x00007fff649555f0 r14: 0x00007fff72e58f60 r15: 0x0000000109fcb048
rip: 0x0000000109a88350 rfl: 0x0000000000010202 cr2: 0x0000000000000126
Logical CPU: 2
Binary Images:
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0x105f26000 - 0x105fabfff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <0BB55A3D-A8CD-6029-3DCE-5361636FA9FD> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x105ffd000 - 0x106029ff7 com.apple.avfoundationcf (2.0 - 63) <6F363147-C007-31A6-A050-7D3C04E36E16> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x106059000 - 0x10605ffff com.apple.agl (3.1.4 - AGL-3.1.4) <AB6F0403-0C4C-3FF2-B59E-2246E5F8F810> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x106069000 - 0x10606ffff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10607c000 - 0x10635afe3 +libgnsdk_dsp.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.1.dylib
0x10638d000 - 0x1063aefef +libgnsdk_musicid.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.1.dylib
0x1063c6000 - 0x10649efff +libgnsdk_sdkmanager.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.1.dylib
0x1064c3000 - 0x106506fff +libgnsdk_submit.1.9.1.dylib (1.9.1 - compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.1.dylib
0x1069ed000 - 0x107809ff7 com.apple.CoreFP (1.12.20 - 1.12.20) <1C6B4F4F-F47A-F729-3BB2-4086E7E5BA0C> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x108d56000 - 0x108e39fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x1090d1000 - 0x1090d3fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x109a56000 - 0x109a5afff com.apple.audio.AudioIPCPlugIn (1.2.0 - 1.2.0) <1EAF877E-4F15-39F7-89FA-D362AA4DA9DE> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x109a5f000 - 0x109a65fff com.apple.audio.AppleHDAHALPlugIn (2.1.1 - 2.1.1f12) <B2B0AAA1-157C-3E65-B8A1-79C50D0191A3> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x109a6a000 - 0x109a91fff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x109d03000 - 0x109e4cff7 com.apple.audio.units.Components (1.7 - 1.7) <A68668EB-624D-3867-A392-5D2E026AF14A> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x109f41000 - 0x109fbbfff com.apple.mobiledevice (423.2 - 423.2) <727DF3A6-8F67-943C-69CA-5D6B18B8F7AC> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x7fff64956000 - 0x7fff6498aac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
0x7fff82a7f000 - 0x7fff82a7ffff com.apple.CoreServices (53 - 53) <5946A0A6-393D-3087-86A0-4FFF6A305CC0> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff82a80000 - 0x7fff82a80fff com.apple.vecLib (3.7 - vecLib 3.7) <29927F20-262F-379C-9108-68A6C69A03D0> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82ba8000 - 0x7fff82bb2ff7 com.apple.aps.framework (2.0 - 2.0) <4A15EAFC-937F-3448-B63C-5304AEB416DD> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff82d58000 - 0x7fff82d81fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff82d82000 - 0x7fff82e1cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B7573888-BAF6-333D-AB00-C0D2BF88DF0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff82e1d000 - 0x7fff82f32fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff82feb000 - 0x7fff83011ff7 com.apple.framework.familycontrols (3.0 - 300) <72FEA71A-5865-3875-97E9-3C8C96B7F7FA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff83012000 - 0x7fff83065fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <5FA4AED9-8E55-389C-9F5B-02FFE5BCBB75> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff83066000 - 0x7fff8307cff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8307d000 - 0x7fff83083fff com.apple.DiskArbitration (2.4 - 2.4) <5185FEA6-92CA-3CAA-8442-BD71DBC64AFD> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff83084000 - 0x7fff83d7dfef com.apple.WebCore (7534 - 7534.48.3) <7C5A681C-3749-382C-9551-C197EF878C22> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff83d7e000 - 0x7fff83db7fe7 libssl.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <D634E4B6-672F-3F68-8B6F-C5028151A5B4> /usr/lib/libssl.0.9.8.dylib
0x7fff83db8000 - 0x7fff8417efff com.apple.MediaToolbox (1.0 - 705.35) <EC6755D1-58BC-36F5-AB66-143D03A0AF8C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff8417f000 - 0x7fff8418dff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff8418e000 - 0x7fff8434ffe7 com.apple.CoreData (103 - 358.4) <8D8ABA2E-0161-334D-A7C9-79E5297E188B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff84350000 - 0x7fff843b7fff com.apple.Symbolication (1.2 - 87) <C8F38870-0C4E-3A7F-9B12-0E970DE92F24> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff843c6000 - 0x7fff8444aff7 com.apple.ApplicationServices.ATS (5.0 - ???) <F10B1918-A06E-3ECF-85EF-05F0CF27187E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8450a000 - 0x7fff845f1fff com.apple.backup.framework (1.3 - 1.3) <C7F0B3B6-EAC1-3445-A705-E9F18A45D01D> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff84630000 - 0x7fff847bafff com.apple.WebKit (7534 - 7534.48.3) <03AC8252-B3A1-3A7C-9DAF-99CC9DC56D5D> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff847bb000 - 0x7fff84836ff7 com.apple.print.framework.PrintCore (7.0 - 366) <E663DF78-6729-332D-B763-ABB63A6BBB55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff84837000 - 0x7fff84849ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8484a000 - 0x7fff848a4fff com.apple.HIServices (1.9 - ???) <8791E8AA-C034-330D-B2BA-5141154C21CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff848a5000 - 0x7fff848a8fff com.apple.AppleSystemInfo (1.0 - 1) <598ADC13-C994-3579-A885-0D6658DDD564> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff848a9000 - 0x7fff8494bff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff84968000 - 0x7fff84af2ff7 com.apple.QTKit (7.7.1 - 2246) <C8A57DE8-A86A-34B6-B6BA-565EE3B6D140> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff84af3000 - 0x7fff84b66fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff84cc9000 - 0x7fff84da6fef libsystem_c.dylib (763.11.0 - compatibility 1.0.0) <1D61CA57-3C6D-30F7-89CB-CC6F0787B1DC> /usr/lib/system/libsystem_c.dylib
0x7fff84da7000 - 0x7fff84de3fff libsystem_info.dylib (??? - ???) <BC49C624-1DAB-3A37-890F-6EFD46538424> /usr/lib/system/libsystem_info.dylib
0x7fff84de4000 - 0x7fff84deafff IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff84fa2000 - 0x7fff84fa6ff7 com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff84fa9000 - 0x7fff850e2fef com.apple.vImage (5.0 - 5.0) <C45D2CBE-FA15-3D13-9E9D-A3BF57B84BBE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff850e3000 - 0x7fff85195fff com.apple.CoreText (4.0.0 - ???) <D7BD85FD-277A-3A97-B1AD-5EE14215237E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff85196000 - 0x7fff851baff7 com.apple.Kerberos (1.0 - 1) <2FF2569B-F59A-371E-AF33-66297F512CB3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff851bb000 - 0x7fff851bcfff libScreenReader.dylib (??? - ???) <146BA4A2-BD07-3E78-A905-EE1761F6E398> /usr/lib/libScreenReader.dylib
0x7fff851c2000 - 0x7fff8543cff7 com.apple.imageKit (2.1 - 1.0) <03200568-184B-36E8-AFE9-04D1FACDC926> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8543d000 - 0x7fff8543dfff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x7fff8bb23000 - 0x7fff8bb46ff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8bb47000 - 0x7fff8bc4afff libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <ED5E84C6-646D-3B70-81D6-7AF957BEB217> /usr/lib/libsqlite3.dylib
0x7fff8bc4b000 - 0x7fff8bc7efff com.apple.GSS (2.1 - 2.0) <A150154E-40D3-345B-A92D-3A023A55AC52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8bc90000 - 0x7fff8bc95fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff8bcb5000 - 0x7fff8bcb8ff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8bcc1000 - 0x7fff8bcdbfff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8bcdc000 - 0x7fff8bd4afff com.apple.CoreSymbolication (2.1 - 67) <194A355B-58C7-3B1E-A714-00F71ACCDB0A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8bd62000 - 0x7fff8bdb6ff7 com.apple.ImageCaptureCore (3.0 - 3.0) <C829E6A3-3EB6-3E1C-B9B8-759F56E34D3A> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8bdb7000 - 0x7fff8be21fff com.apple.framework.IOKit (2.0 - ???) <F79E7690-EF97-3D04-BA22-177E256803AF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8be52000 - 0x7fff8bec7ff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff8bec8000 - 0x7fff8bef1fff libJPEG.dylib (??? - ???) <3DBFEB41-4BF2-3502-872A-BB3738EE61B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8bef2000 - 0x7fff8bff7ff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8bff8000 - 0x7fff8c039fff com.apple.QD (3.12 - ???) <4F3C5629-97C7-3E55-AF3C-ACC524929DA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8c03a000 - 0x7fff8cc32fff com.apple.AppKit (6.7 - 1138) <C8D2FDDA-B9D5-3948-A376-6B9B6F0596C6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8cc33000 - 0x7fff8cd2fff7 com.apple.avfoundation (2.0 - 180.23) <C4383696-561D-33F3-AD7C-51E672F580B2> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8cd30000 - 0x7fff8cd5dff7 com.apple.opencl (1.50.62 - 1.50.62) <616ADE61-11D1-3816-A255-3F0F80F2EAC8> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8cd5e000 - 0x7fff8cd61fff libRadiance.dylib (??? - ???) <DCDA308D-4856-3631-B6D7-7A8B94169BC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8cd62000 - 0x7fff8cd6ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <931F40EB-CA75-3A90-AC97-4DB8E210BC76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8cd70000 - 0x7fff8cdd7ff7 com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <0B715012-C8E8-386D-9C6C-90F72AE62A2F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8ce09000 - 0x7fff8ce36fff com.apple.quartzfilters (1.7.0 - 1.7.0) <ED846829-EBF1-3E2F-9EA6-D8743E5A4784> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8ce37000 - 0x7fff8ce38fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
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0x7fff8ce3f000 - 0x7fff8cec1fff com.apple.Metadata (10.7.0 - 627.9) <F293A9A7-9790-3629-BE81-D19C158C5EA4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8cec2000 - 0x7fff8cee8fff com.apple.framework.internetaccounts (1.0 - 1) <64CC50BB-9EE4-36D1-969A-FDD2210026DC> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8cf24000 - 0x7fff8cf41ff7 libxpc.dylib (77.16.0 - compatibility 1.0.0) <0A4B4775-29A9-30D6-956B-3BE1DBF98090> /usr/lib/system/libxpc.dylib
0x7fff8cf9d000 - 0x7fff8cfa4fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff8cff9000 - 0x7fff8cffaff7 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <C6C49FB7-1892-32E4-86B5-25AD165131AA> /usr/lib/system/libremovefile.dylib
0x7fff8cffb000 - 0x7fff8d154ff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8d19a000 - 0x7fff8d4b3ff7 com.apple.AddressBook.framework (6.0 - 1043) <A6302279-FD1B-3BB7-8419-362425FC5568> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8d4b4000 - 0x7fff8d4d4fff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff8d4d5000 - 0x7fff8d4ddfff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d4ee000 - 0x7fff8d54aff7 com.apple.QuickLookFramework (3.0 - 489.1) <26470DFE-B3D7-3E05-A4D7-98B64FCB230B> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8d54b000 - 0x7fff8d71eff7 com.apple.CoreFoundation (6.7 - 635) <57446B22-0778-3E07-9690-96AC705D57E8> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d71f000 - 0x7fff8db51fe7 com.apple.VideoToolbox (1.0 - 705.35) <B1B9F159-EEE2-38BB-A55E-CDB335A7A226> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8db52000 - 0x7fff8db53fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <0F55CD76-DB24-309B-BD12-62B00C1AAB9F> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff8dc4f000 - 0x7fff8de5cfff com.apple.JavaScriptCore (7534 - 7534.48) <99B60407-592A-3DDC-A3D0-86578B92B3F8> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8de70000 - 0x7fff8de70fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8de71000 - 0x7fff8de88fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8de89000 - 0x7fff8dec3fef com.apple.DebugSymbols (2.1 - 85) <7E0E17D9-C8D4-3117-B36A-506929F6FF72> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8dec4000 - 0x7fff8dec5fff libsystem_sandbox.dylib (??? - ???) <8D14139B-B671-35F4-9E5A-023B4C523C38> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8dec6000 - 0x7fff8df4bff7 com.apple.Heimdal (2.1 - 2.0) <E4CD970F-8DE8-31E4-9FC0-BDC97EB924D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8df4c000 - 0x7fff8df4eff7 com.apple.print.framework.Print (7.0 - 247) <579D7E49-A7F4-3C41-9434-3114B8A9B96C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8df4f000 - 0x7fff8df66fff com.apple.MultitouchSupport.framework (220.62 - 220.62) <7EF58A7E-CB97-335F-A025-4A0F00AEF896> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8df67000 - 0x7fff8dfa9ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8dfb4000 - 0x7fff8dfc3fff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8dfc4000 - 0x7fff8e232ff7 com.apple.QuartzComposer (5.0 - 232) <CE01B3AC-C19F-3148-9301-615E8FD6F356> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8e233000 - 0x7fff8e23eff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8e2f5000 - 0x7fff8e618fff com.apple.HIToolbox (1.7 - ???) <10FA3432-6638-39D9-8681-9E95298D239E> /System/Library/FrameSame here... Something is def up with Lion and iTunes. C'mon Apple! I'm pretty angry about my $2500.00 brick. If I had wanted problems like this, I would have bought a Windows machine for $1000.00...
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ITunes won't open - LiveType??
Hi -
Just yesterday I started having a problem where iTunes won't open. I tried recreating the library - no luck.
Could LiveType be a problem here? How? Why is it even looking for this? Do I need to reinstall something (FCS) to get this all working again?
I looked in the crash log, and found this:
05/05/2010 22:45:28 UserNotificationCenter[2140] Error loading /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType: dlopen(/Library/QuickTime/LiveType.component/Contents/MacOS/LiveType, 262): Library not loaded: /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
Referenced from: /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
Reason: image not foundTry forcefully opening it by opening Terminal in
/Applications/Utilities and typing in the following
command followed by return:
/Applications/iTunes.app/Contents/MacOS/iTunes
Does that work for you?
-Ryan
I tried this.
this is what terminal had after "return":
DigiCoreAudioDriver> Found 9 entries in 'SupportedApps.txt'.
and iTunes does the same thing
control clicking iTunes just says application not responding and i can force quit etc., but it still wont open.
I read the post by KPMAC, the person who trashed the ByHost file,
and found a file similar, and tried trashing it and still no go.
i put the file back where it was, since i didnt get that same
message about that file being a problem.
any other ideas?
i hope that i am doing the terminal trick correctly.
if i try that, it tries to open iTunes, and i get the same result,
and then i wait. then after a long wait i force quit iTunes,
and terminal reports: Terminated
please help if you can.
this is really frustrating and i have had this problem for a couple
of months now.
i also have a digidesign 001, with protools LE 6.4.
and i have read the issues with protools, tried those suggestions
also to no avail, but those problems were with different protools
devices, etc. and itunes and protools have both been on this
computer for a few years. Quicktime also no longer works,
as i have read that others have this same problem.
thank you for your time -
Itunes won't open. I get a message that it is not compatible,switch to English
itunes won't open. I get a message that it is not compatible,switch to English
Hey D28PICKER!
I have an article here for you that can help you troubleshoot launch issues with iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Itunes won't open after update to 11
I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11. The update appeared to complete successfully (no error messages). But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
Some troubleshooting steps I've already tried:
Same thing happens if I try to start itunes in "safe mode".
Same thing happens if I try to start itunes from a different user account.
I've repaired permissions.
I've restarted a few times since installing Itunes and since repairing permissions.
Quicktime starts fine.
I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc. I want to be quite careful not to lose any of those.
One thing that looks suspicious to me is that it looks like in some way version 10 is still installed. At the end of the install, installd wrote both of these lines to the log in the same second:
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
Also if I open Software Update, under "Installed Software" it also shows both versions:
Thanks!After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".
-
Itunes won't open after software upgrade
I just upgraded itunes form version 4.x to version 6. on my girlfriends windows laptop.
Now itunes won't open past the licence agreement.
Actually itunes quits before i can agree to the licence agreement.
I looked at this article. http://docs.info.apple.com/article.html?artnum=42963
this didn't resolve the issue.
When itunes quits there are no error messages.
Any ideas
Thankshi Matthew!
Actually itunes quits before i can agree to the licence agreement.
are you getting absolutely no error messages whatsover? are you seeing similar behavior when you try to launch your QuickTime?
if so, check for a Qoologic adware infestation on your PC. the free trial version of Ewido has been catching and killing that for most folks:
ewido anti-malware download
love, b -
ITunes won't open after installing update for 10.4
I updated my iTunes to the most recent version and restarted my computer. When my computer turned back on, I tried to open iTunes but it just keeps giving me the "The application iTunes quit unexpectedly" message and asks me to either ignore report or relaunch. Every time I click relaunch, the message comes up again. My OS is Mac OSX Version 10.5.8. Anyone know what to do?
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
Quicktime won't update, itunes won't open...having no luck :(
I'm getting an error message when I try to download the current quicktime. iTunes won't open without it. The error message is below:
It says "Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"
I tried a link that was posted in another discussion about manually editing the registry and it did not change anything. I still get the same error message. I've actually looked over quite a few suggestions in other discussions (like deleting quicktime all over the place and trying to reinstall it) and nothing seems to work. I finally was able to get the newest version of itunes downloaded. However, when I go to launch itunes it will not open b/c it says that i need the newest version of quicktime (which i cannot download). When I try to download it via standalone, it gives me a new error message similar to the original except now the location is QuickTime.QuickTime rather than QuickTimePlayerLib.QuickTimePlayerApp. Before I uninstalled QT, I was able to edit the registry for the QT Player LIb and App. Since they did nothing I unistalled it again. However, after I uninstalled it, (and reinstalled just itunes which it finally updated) I tried to reinstall and it would not install because the new error message is the most resent one above... in the registry it will not let me change/save any permissions changes to QuickTime.QuickTime. I've again tried to uninstall it but now QT isn't there at all. I've been at this thing for a week and nothing seems to be working... any suggestions? I would love help!!!!
Oh, and I don't know if this will help at all, but I have an ipod mini from like 2003... when I couldn't get itunes to update at all to the current version I decided to uninstall itunes and my ipod mini... so then i had to reinstall my ipod with the cd software that came with it which also installed itunes... it worked fine and would open... then I tried to update itunes again and somehow i managed to get it to update itunes... however, when i go to launch itunes it won't let me b/c of the version of quicktimes i currently have. Thanks in advance for any help!so i tried to download the windows installer update from the link you gave me but now i'm getting a different error and it won't let me download the installer. The error reads:
Windows Script Host
Script: C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\StartMsl.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject"
Code: 800A01AD
Source: Microsoft VBScript runtime error
I have no idea what this means or how to fix it. Please help! -
My itunes won't open/display - any suggestions?
My itunes won't open/display - any suggestions?
HI there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
My itunes won't open no matter what approach I try. I've tried every way I can think of besides uninstalling and reinstalling it. Any ideas or tips as to why it won't open, or how to open it? Any advice would be much appreciated.
HI there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
Accidentally disconnected ipod, now itunes won;t open
i accidentally disconnected my ipod, and had to force quit itunes (i have Mac Book pro, running a Mac OS).
No, itunes won't open when i click it in the bar, and when i try to open it with the finder, it just says "an unxpected error occurred (error code -600).
Help?In your post you say you have a MBP, this is the Windows forum. You will probably find more help in the Mac forum.
-
ITunes won't open and a Windows error message pops up
I downloaded iTunes 10.2.2.12 awhile ago. It worked fine the first time. Ever since then, whenever I plug in my ipod, my laptop recognizes and says it's syncing but iTunes won't open. I double click on iTunes and I get an error message from Windows saying that an error has occurred and it needs to close iTunes but it never even opens up. (The message doesn't give any error codes.) I've tried completely uninstalling iTunes and all its components and then reinstalling it but I get the same error message. I have Windows XP 2002 Home Edition SP 3. Please help. Thanks.
Many thanks.
Yes, it is an "iTunes has encountered a problem" error. The ModName: dnssd. dll The ModVer: 2.0.5.0 Offset: 0000246c
With that one, by way of experiment, let's try disabling your Bonjour Service.
In your Start menu, right-click My Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes again. Does it launch properly this time? -
iTunes won't open.
I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
tt2
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