Itunes won't open please help!!!!!!

Please help me I installed my itunes and quicktime, but the itunes wont open. I tried redownloading itunes and I even tried to install an older version of quicktime. It opened than but wouldn't work said that I needed to have the updated version. So I reinstalled the updated versions. And again it just gives me the hour glass symbol than nothing. I do not have norton and no other programs will interfer with it. Can someone please help me?

Hey jimmymohawk,
What is the exact error message? Is it saying that Quicktime needs to updated?
This article: http://docs.info.apple.com/article.html?artnum=93976 should help you get iTunes installed sucessfully. Quicktime will have to be uninstalled, you may have to use the part of the article "Clean up iTunes installer files on the computer," then iTunes can be repaired or reinstalled.
Jason

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