Itunes won't open, tried all the suggestions here

Usual problem. itunes 6 loads once upon installation then no more. I double click, see the hourglass briefly and nothing more.
To speed things up, no I do not have any antivirus software running.
Yes, I've deleted that SC info file.
Yes I've been through the msconfig fudge and stopped other services and startup items.
And yes I've cleaned the system and reinstalled as directed countless times.
None of this works. itunes 6 is still frustrating me by not starting. I wish I'd checked these forums before upgrading as it sounds like a premature release.
Can anyone help me?
Thanks in advance,
TC

hi Scott!
Now when I try to launch, it says "ITunes cannot run because some of its required files are missing. Please reinstall iTunes."
you probably overshot with your system restore. that's the message people get when they system restore over top of an installation. installation entries for itunes and qt just get stripped out under those circumstances. here's a reference on what system restore does and doesn't do for you:
http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx
best to uninstall completely and start again. try following these instructions:
first try heading to Windows Update to make sure you're up-to date in that regard. also
b make sure you have your antivirus and antispyware switched off during uninstalls and installs.
now use the instructions given here to completely remove your existing itunes and quicktime:
http://docs.info.apple.com/article.html?artnum=93976
if you run into trouble on the uninstall, use the Windows Cleanup utility:
http://support.microsoft.com/kb/290301/
then try a careful standalone QT 7.0.3 install. download and save the installer to the hard drive. we'll run the install from there rather than online.
b remember, security software switched off prior to the install:
http://www.apple.com/quicktime/download/standalone.html
then try an itunes install, taking the same precautions as you took for the qt install.
b if you get an error message at any step of the way, tell us which uninstall/install you got it on, what the error message says, and what error message numbers you get.
keep us posted.
love, b

Similar Messages

  • My iPod Touch won't show up on my iTunes and I've tried all the suggestions on the support page.  What do I do now?

    I've had my iPod Touch for a couple years now and I went to upload music and a movie on it today and my Macbook wouldn't recognize it.  I tried the two other macs in my house and none of them recognized it.  I tried all the suggsetions from the support page, but none of them helped.  What else can I do?

    Have you tried here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

    I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked.  I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

    Did you try all of this:
    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    For more information on other security software, see iTunes: Troubleshooting security software issues.

  • After updating to ios 8 on my iphone 4s, my all music from iphone disappeared and cant sync with my itune from macpro. I tried all the suggestions. I dont see music folder in my settings also. So there is no option valid of deleting all music from my

    After updating to ios 8 on my iphone 4s, all my music from iphone disappered. I tried all the suggestions, but I cant see music folder in the settings-general at all. I signed out of icloud as well, but still cannot sync with itune on my macbookpro. Can any one help?

    Hello babichanjacob
    Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • After clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading".  i turned computer off thinking something was wrong.  now itunes won't open at all.  do i need to download itunes again?

    after clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading".  i turned computer off thinking something was wrong.  now itunes won't open at all.  do i need to download itunes again?

    Did you actually download the installer from Apple or did you use Software Update.  You can download the installer http://www.apple.com/itunes/download/
    Maybe I'm old fashioned but I would consider repairing permissions first using Disk Utility because something caused this to go wrong the first time.  And of course make a backup of your whole library first.  It shouldn't happen but some have complained about their libraries being wiped out by iTunes updates.  Better safe...

  • I cannot get apps  to appear in my library menu so i can update them through iTunes. Happened since update to 11.0.2.Have tried all the suggested fixes such as making  the sidebar appear etc New update is 'nasty'

    As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
    Not sure why it has to be messed with.Well i spose it is progress!!!
    I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
    One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
    Any thoughts would be greatly appreciated
    (running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)

    I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
    The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again.

  • TS1717 My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message??

    My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?

    I have the exact same problem.
    I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
    Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
    I'm a Windows 7 user.

  • I am unable to manually add artwork via itunes 12 on windows 7. I've tried all the suggestions to no avail. Has anyone succeeeded on the same platform as me?

    i am unable to manually add artwork via itunes 12 on windows 7. I've tried all the suggestions to no avail. Has anyone succeeded on the same platform as me?

    The new iTunes 12 Get Info dialog lacks right-click context menus (at least for now) but it still accepts most standard keyboard shortcuts and drag & drop actions.
    Delete Artwork
    On the artwork tab of Get Into, tap the image in question, use Backspace or Ctrl+X. Delete doesn't work.
    Or, tap the image at the top left of Get Info, this time use Backspace or Delete, it is Ctrl+X that doesn't work.
    Add Artwork
    Select artwork, press Ctrl+C to copy, tap the centre of the Artwork tab, press Ctrl+V to paste.
    Or, select artwork, press Ctrl+C to copy, tap the small image area at the top left, press Ctrl+V to paste.
    Or, you can drag & drop to, or sometimes from, the same locations.
    You can also copy artwork from the Get Info dialog to Windows Explorer with the keyboard shortcuts.
    If the source image is on a web page right-click and use Copy Image rather than copy. (With Chrome I get a one pixel wraparound so tend to go for a temporary local copy anyway - not sure whose bug this is, but it isn't new.)
    If you have multiple images embedded drag the one you want to be the primary artwork to the leftmost position.
    Replace/Remove All Artwork
    The top left image box can be used to add or delete art from multiple tracks. In either case all existing artwork in all tracks is replaced/removed.
    Old Style Get Info Dialog
    Select some items, right-click, hold down shift, then click Get Info from the context menu. (Use alt/option on a Mac)
    If you still cannot add artwork via any of these methods then I would suspect a permissions problem. See Repair security permissions for iTunes for Windows.
    tt2

  • I've tried all the suggested solutions to authorize my windows computer for itunes but nothing works. Is there an actual phone number I can call? Does anyone have a solution? Please spare me the "get a mac" rubbish.

    I have tried all the suggested solutions to authorize my windows computer for itunes. Is there a phone number I can call or what can I do? And please spare me the "buy a mac" comments.

    If you haven't already tried and seen these...
    Try this Discussion...
    https://discussions.apple.com/thread/4631735?tstart=0
    More Info here  >  About authorization and deauthorization
    If necessary Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1389 My PC repeatedly asks for authorization when I open I-tunes library, I have tried ALL the suggestions in help, but to no avail.  Anyone got another remedy I could try please?

    My PC repeatedly asks for authorization when opening I-tunes library (wont let me play tunes), have tried ALL the suggestions to remedy authorization but to no avail.  Anyone got any other suggestions I could try please?  I would have thought I-tunes itself should come up with a precise answer to this sort of problem after all this time??

    From the menu bar, select
     ▹ System Preferences... ▹ Network
    Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
    Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

  • Why is iTunes Radio continuously skipping songs, I've tried all the suggestions I can find

    iTunes Radio just continuously skips songs on all of my devices - Apple TV, iPad mini and iPad 2 and iPhone 6.  I've tried all the suggestions I've been able to find so far:
    Recycling the power to my modem/router
    signing in and out of iTunes and icloud
    deleting both accounts and reading back
    deleting my wifi home network and adding back
    Any additional suggestions I can try?  I really like this feature?  I would hate to have to create a new Apple ID or something, I don't even know how my stuff would transfer from one ID to another.  Please help!
    Thank you in advance!!!!

    OK - this fixed my problem of skipping 30-40 songs and playing the same ones over and over. 
    I moved and changed the address on a credit card associated to my Itunes account.  The credit card was still active, however the billing address was incorrect in my iTunes account.  Make sure your Itunes account billing and payment information is correct as the slightest error will cause everything to seem like it is working correctly, except iTunes Radio.
    My Fix:
    In Itunes - enter Account - edit user information - edit payment method (update all information)
    fixed problem on both of my two Apple TV devices

  • When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem.  I've tried all the suggestions from App Support but no luck.

    When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem.  I've tried all the suggestions from App Support but no luck. What am I doing wrong?

    What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
    One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart.

  • My iPad mini won't play my music either and I have tried all the suggestions on the forum. I have no problem with my music on my full size iPad or my MacBook.

    My iPad mini won't play my synced music. I have tried all the suggestions on the forum, but it still does not work. Also it crashes on the selected song selected. I have never had a problem with my other iPad or MacBook.

    What exactly have you tried?
    "All the suggestions on the forum" doesn't really mean anything. It would be pointless for us to suggest something that you have already tried.

  • Itunes won't open at all in Windows 8

    Ever since my computer froze and had to be shut down earlier today itunes won't open at all. When I click nothing happens. I've tried uninstalling and reinstalling everything apple related, restarting my computer, moving folders around, etc. and no solution I've found online works. This used to happen on my old laptop (Vista) but restarting would always make it work again.

    Hey ashleighd07!
    Here is an article that will help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • I just updated my intunes, but now itunes won't open at all? help!

    i just updated my intunes, but now itunes won't open at all? help? it says itunes was not installed correctly, so i've reinstalled about a billion times and it still doesn't work

    Can you open it from the Applications folder?

Maybe you are looking for

  • Bootcamp and Windows XP on Mid 2010 Imac 21.5"

    I updated my mid 2010 21.5" imac from to 10.9.2 over the years.  I originally used bootcamp to install Windows XP.  The version of bootcamp in 10.9.2 no longer supports Windows XP.  How do I get the old version of bootcamp back from my install disc? 

  • Registry problems when installing Flash Player

    Hi, first of all, sorry for any misspelling, I'm Argentinian . I'm writing here because I've tried a LOT of ways and solutions to install Flash Player for IE, here some facts: I mostly use Google Chrome, that has the FP already installed, but i have

  • Installed latest Acrobat Update to 8.2.1 and now I can't print PDFs

    I recently installed the latest Acrobat update to go to Acrobat 8 Professional 8.2.1.  Now I can no longer print PDFs.  Also when I look at the list of printers it shows "AdobePDF (Copy1)" plus many more copies (see picture below).  I'm running Windo

  • MultiCube Query Issue

    I created a MultiCube based on 2 DSO. DSO1 has following information. MATERIAL    COMPONENT         PROD QTY A                 -               100.000 DSO2 has following information MATERIAL          COMPONENT     FACTOR A               B            

  • Headphone is working weird?!

    My iphone's headphone plug was working very good until one day, I have no idea waht happened. I unplug it from my car, and when I plug in an headphone again, weird things happened. the left side of my headphone will sometimes muted depend on how I ho