ITunes won't play my downloads

Since updating to version 7.1.0.59 when I try to play a song I get the old "iTunes has encountered a problem and needs to close." message, how do I fix this?
compaq Windows XP class=otherinfo>compaq Windows XP
compaq Windows XP

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

ITunes won't play quicktime videos on Mac anymore.

I'm using 10.7.3
iTunes 10.6
MacBook Pro 2.6Ghz 4GB ram
iTunes won't play my video anymore and it's been a while I'm not sure when it occured if it's after an update to snow leopard or iTunes updates...
When I double click a video I get "This movie requires QuickTime, which is not supported by this version of iTunes." ??
...and cannot convert the option doesn't work I get this other message when trying to convert a version for APPLE TV in advanced menu "None of the selected files were converted because they could not be found."??
But the movies are quicktime movies in my library and the MPEG-4 plays in iTunes but not on APPLE TV.
From all my videos I get one only going through APPLE TV and when I try opening it it says error occured why opening and never works??
It seems APPLE is regularly messing things up in updates to loose people so they have to pay for tech support, I didn't upgrade to iPhoto 11 and cannot import anything anymore into it so my entire library is a dead one ; not a cool way to do business than messing people software so they have to buy newer versions!!!
Any specialists that know how to fix this ??

The 32-bit solution has never, I repeat, never worked for me. I've even done a full reinstall on a clean drive of OSX Lion with a fresh install of iTunes downloading a video of "The Big Bang Theory" that just came out this last thursday and still get the error (just finished the full reinstall to a clean drive now and, no, I didn't do any backup restores.)
The only solution I've found is to remove the video from iTunes, without deleting the file, then import the file back into iTunes.
Switching to 32-bit iTunes to run the file causes iTunes to tell me it needs to open iTunes to play the file then it sits and waits for itself to open until I cancel the process. The video then plays without audio.
I have noticed that I can stream the files to my Apple TV to play even while getting the error trying to play them on the computer I downloaded the files onto.
As a result of this error, I've had to reduce the amount of content I purchase from iTunes. no more buying whole seasons at a time unless I do it at the start of the season. Even then, I'm reconsidering it. The amount of work required to get the files into a playable status on the computer is simply too great on an on-going basis.

Movie purchased in iTunes won't play. Audio is fine; video doesn't appear.

Movie purchased in iTunes won't play. Audio is fine; video doesn't appear.

Wormbog wrote:
I went back to iTunes but there's no option for me to re-download it.
Yes there is.
Go to the iTunes Store on your computer. Click the "Purchased" link about halfway down on the far right side. Click the "All" tab on top. The song is there. Re-download it.

Can't turn mute off / iTunes won't play

After a blue screen restart into safe mode this morning, I have lost all sound. System Preferences lists it as mute, but won't let me change the setting. The volume keys do nothing and I can't adjust using the icon in the menu bar.
While trying to work out the extent of the problem, I have noticed that iTunes won't play.
The computer blue-screened after I downloaded the latest security update. I thought it was because my startup disc was full and after I restarted, I got rid of some of the excess. Everything seemed fine so I downloaded the iTunes update (at the time I didn't realise that the sound wasn't working).
Any suggestions?
Cheers,
Kate Buchanan

all well - though the first restart did nowt, the second gave me large amounts of joy

ITunes won't play music videos.

iTunes won't play music videos.
Posted: Jan 14, 2008 2:23 AM
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Hey guys, here's my problem.
I had some major issues with OSX last week that a trip to the Apple Store couldn't fix. Their only advice was to save all my pictures, music, documents, etc. and reformat. I did that yesterday. I reinstalled everything and then downloaded all the most recent updates.
Today, I can play all the music I own in iTunes (music imported from CDs, bought from other sites, and music bought from iTunes itself). However, it won't play any of the music videos I have (all bought off iTunes).
I have authorized the computer again and again. When I try to open the videos in Quicktime it tells me that I don't have permission to play them and that I need to authorize the computer.
I'm lost. Any help?

Yup, this Audio but no Video WAS exactly the same trouble I was having, on my MacBook and iMac but not the other 2 MacBooks. This was due to the speaker settings at the bottom right hand corner of the iTunes window. I do use multiple speakers via Airtunes, on the two that were having trouble but not the other two, and although the speakers were only set to the computer it still wouldn't play the video content.
Whilst the audio (of the music video) was playing I then went to reselect multiple speakers, which brought up the "*failure to connect to remote speakers network refused connection*" warning, then I unchecked the remote speakers to leave just the "Computer" and hey presto the video came to life.
Thank you Charles C n Miami and hope this extra info helps.
Happy Music Video Watching
Matt

Moved Library from one Mac to another. iTunes won't play tracks in order.

Hi
I moved all my iTunes music from my Mac Pro to my MacBook Pro by simply moving the "iTunes" folder from one to the other. There wasn't anything in the MacBook Pro iTunes folder so I just deleted it and replaced it with the one from my Mac Pro.
However although all looks just right in the iTunes browser when I open it up, unfortunately iTunes won't play the tracks in order.
If I play a track on one album when it comes to the end of that, it doesn't continue with the next track on that album, but rather skips to the first track of a later album.
I wonder if anyone has any suggestions for how I might remedy this?

I don't use it, no. I've been reading about it recently, and it was an example of where the quality of a Song can change if it is downloaded from iTunes Match.
I've used Home Sharing though, as follows:
1. Copy music from CD to iTunes on Windows PC
2. Transfer music from Windows PC to iMac using Home Sharing
I do this becasue the iMac doesn't have a optical drive. I haven't checked to see if the quality has changed, but I assume it just copies the files so it wouldn't make sense if the quality had changed.

ITunes won't open after downloading 7.0

My iTunes won't open after downloading 7.0, what should I do?

replying to Robert
I get a Windows error code of 0x666D743F
First see:
iTunes 7 for Windows: iTunes fails to launch with an unknown error
There are some other possibilities
That error has been known to be produced by having Total Recorder or the Volume Logic plug-in installed on the PC.
For a workaround for Total Recorder, see:
chuckieb: One fix for iTunes 7 "0x666D743F" error
To check on the Volume Logic issue, see:
Troubleshooting issues with 3rd-party iTunes add-ons
For further possibilities, see other posts in chuckieb’s thread.

ITunes won't open after downloading software update. Macbook Pro OSX10.6.8 Simple solution?

iTunes won't open after downloading software update. Macbook Pro OSX10.6.8 Simple solution? And by the way, this is apparently a common problem and Apple has completely failed to warn in advance or offer a quick straightforward solution - used to be a good company, but it's becoming just another crappy screw-the-consumer corporation.

It would help to know versions here. I'm guessing your update put an older version of something into a place where a newer version of something iTunes put in there existed. Updating an earlier OSX version to 10.6.8 is still only updating to system software that was issued several years ago. If you are running some slightly newer version of iTunes issued subsequent to 10.6.8 and you just updated to 10.6.8 you may have put in an older version of something iTunes uses. Anyway, I'm guessing here until we know exactly what you did.

Sound not working & iTunes won't play & Netflix error

Sometimes my sound stops working, and songs on iTunes won't play when this happens. Also if I try to watch Netflix an error message comes up: "Netflix Playback Error N8157 3140" and it says it could have something to do with my Silverlight plugin.
This is what it says:
The error you're seeing is related to the Silverlight plugin, which Netflix uses to play movies and TV shows on your computer.
This error is usually caused by one of two things:
A computer setting preventing Silverlight from storing files it needs to play your movie or TV show
An issue with the Silverlight plugin itself
To fix this error, follow the steps below for your Windows or Mac computer.
Reinstall your audio card drivers
Your audio card drivers may be out of date or corrupt.
Uninstall and reinstall your audio card driver. Your owner's manual or audio card manufacturer's website can help.
However, I have tried deleting and reinstalling silverlight, but it doesn't make a difference. Does anyone know what I can do to fix this? It only happens sometimes, other times I have no problems and it works fine.

Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/Microsoft/Silverlight
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

ITunes won't play ANY of my music!

When I select a song and press the spacebar or click the song or whatever, iTunes won't PLAY IT. The timer comes up like it's gonna play but it never starts counting. The icon to select pause comes up instead of the icon to select play in the top left corner. EVERYTHING about iTunes is working correctly up until the second that you expect the sound to come out. You know the little speaker icon next to the song? You know how it shows little lines that represent sound coming out of it when it begins playing a song? Even THAT works. It's just that the little time keeper across the top doesn't scroll across the song! My speakers work fine. I've uninstalled and reinstalled it. I've restarted the computer and shut it down! I checked the preferences menu. I can burn CDs still. Like I said, everything in iTunes is working fine except for the fact that the songs don't play. The files are still there. HELP! THis is driving me nuts. It wasn't working in 10.4.6 and it's still not working in 10.4.7. I've done every update...NOTHING!
ibook g4 Mac OS X (10.4.7)

I am having the exact same problem. I have updated both the system and iTunes. I have an mBox whose driver I have reinstalled (although I knew that wouldn't really make a difference to iTunes NOT playing).
I'm stumped.
Zapped PRAM.
Repaired permissions - they didn't need it.
Help!

Changed apple ID now itunes won't let me download updates

changed apple ID now itunes won't let me download updates. It wants me to buy them again. How do I get itunes to recognize me.

Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.

ITunes won't play music and won't display some of my album art.

iTunes won't play music and won't display some of my album art. I'll click play but the song wont play and some of my album art doesnt appear anymore. When I go on iTunes music store non of the pictures will appear it will just be black where a picture should be. What can i do to fix all of this?????

I am having the exact same problem and have been trying to solve it for a couple of weeks. So far I havent found a soulution. But if you get one can you please let me know? Good Luck

ITunes won't play in Windows 8.1...help!

I just updated my computer from Window's 8 to 8.1 and now iTunes won't play anything at all. I can open up the iTunes store and everything else, but once I click on a song it will show that it is playing but nothing happens. I even tried moving "QTMovieWin.dll" from c:\program files (x86)\common files\apple\apple application support\ to c:\program files (x86)\iTunes but nothing happened after I did that. Is there anything else that can be done to fix this problem? Thanks!

I have searched high and low for the right solution for this issue. I'm on an HP Envy laptop, running iTunes 12, and just upgraded to Windows 8.1.
I tried the settings for bit rate as suggested above and it still didn't work, but I did solve the problem.
In iTunes I went to Preferences > Playback > Play Audio Using ... and changed the setting from "Direct Sound" to "Windows Audio Session"
Now my iTunes on my laptop works!

I added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts

i added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts

Did you delete the hard copy of the songs from your computer after you uploaded them?
If so just highlight the said songs and delete but do not check the box that says delete from iCloud and your songs should play fine.
This happens when the original file is moved from the location that itunes was looking for it at and if you did this because you uploaded it then it will still be in the cloud you just need itunes to read from cloud and not think it's supposed to be finding the original file

ITunes won't play my downloads

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