ITunes won't play older purchases says the are not authorized

SOme of the older TV shows I purchased with this account won't play on my laptop. I looked at the other posts on this issue but not of the advice is relevant. For example, one recommendation to get rid of the "this computer is not authorized" message is to delete the SC Info folder in /Users/Shared/. I don;t have an SC Info folder at all on the laptop. I did the thing where you use terminal to change permissions, no luck. Some TV shows play, others don't. I checked the Get Info summary page for the files in question and confirmed I bought them with my one and only account, so it isn't an issue of multiple accounts. To say the least this is an annoying position to be in, any help would be appreciated.

"For example, one recommendation to get rid of the "this computer is not authorized" message is to delete the SC Info folder in /Users/Shared/. I don;t have an SC Info folder at all on the laptop."
It's a hidden folder.
See this -> http://support.apple.com/kb/ts1389

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New computer has been loaded with old Itunes library but a number of earlier purchases say they are not "authorized" on this computer even though the bulk of my library works-- this is only about 5% of the total but were all purchased 9/18/2008 or before?

New computer has been loaded with old Itunes library but a number of purchases prior to 9/18/08 are not "authorized" when I try to play them.
They are all items I purchased from Itunes but they won't play any longer even though they show in my Itunes library.
Doesn't work when I enter account info and password either.
This is only about 5% of my library and many purchased items play no problem.
Any help would be appreciated.

Two words, Migration Assistant. It will transfer files between two Macs using a firewire cable automagically.
http://www.apple.com/pro/tips/migration.html
Three words, Target Disk Mode. Use a firewire cable to connect two Macs and then hold down the T key when you boot the Mac you want to transfer files from, G4 Tower. It will appear as a hard drive on the desktop of your Macbook Pro. Then you can just drag and drop the whole folder.
http://docs.info.apple.com/article.html?artnum=58583
Message was edited by: Jon Thornburg

A song won't play because it says i'm not authorized. When I try to authorize my computer, it says I already am authorized.

All the other songs on the album play just fine. I don't know what happened.

Delete and redownload it if doing so is free in your country.
(72101)

HT1657 My rentall won't play. It says: We could not complete your iTunes Store request. An unknown error occured (-42110). How do I get it to play?

My rentall won't play. It says: We could not complete your iTunes Store request. An unknown error occured (-42110). How do I get it to play? I've tried it many different times and it just won't work.

I'd try the following document with that one, susanna:
iTunes Store: Error message 3001, -42110, or 5103 when downloading movie rental

TS1717 itunes won't start because it says the folder was made in newer version, what should be done?

itunes won't start because it says the folder was made in newer version, what should be done?

If you haven't deliberately tried to downgrade iTunes then it is possible the library is corrupt. This approach should work.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

ITunes won't launch after upgrade - says files are missing

I had trouble upgrading to version 6 but disabled my anti virus software (McAfee) and the upgrade seemed to run OK. After restarting my computer iTunes won't run as it says files are missing and I need to install them. It was all working fine before. I have over 4200 tracks and I'm worried I've lost them although they are all still on my iPod. What do I do next? Please help.

Sorted! Panic over. I ran the download again and everythin seems OK.

TS3212 itunes won't download because something about "mobile device not authorized?"

itunes won't download because something about "mobile device not authorized?"

Hi buckirich,
Thanks for using Apple Support Communities. It sounds like you may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

My Ipod touch Is stuck in restoe mode. I have reinstalled Itunes 10.4 .1 10. windows says drivers are not installed. I have followed all trouble shooting advice, fixes and updates for windows 7

I have reinstalled Itunes 10.4 .1 10. windows says drivers are not installed. I have followed all trouble shooting advice, fixes and updates for windows 7

I have reinstalled Itunes 10.4 .1 10. windows says drivers are not installed. I have followed all trouble shooting advice, fixes and updates for windows 7

ITunes won't play content bought in the iTunes store.

I purchased some video content from the iTunes store a while ago, watched it a few times without a problem. But since a few weeks ago, iTunes won't play it, all I get is a black screen, and a progress bar at the top.
Everything else works fine, appart form this. Which is annoying, since I paid for it.
Is there any way to fix this, or should I just ask the iTunes store for my money back?

I am having the same problem. Why do we keep using Apple when their support is so pitiful? You cannot contact Apple about problems. Hopefully they will eventually correct the problem. Good Luck.

Itunes won't open because it says the file was created by a newer version

I just got a new hard drive for my computer and the new operating system but now my itunes won't open and it says something about how the file can't be opened because it was created with a newer version. Help!

Which operating system version?
iTunes 10.7 - http://www.apple.com/itunes/download/
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

TS1474 Inspite of following the instructions for authorization of my iMac and my ipad I am unable to sync a movie from my iMac to my ipad. All I get is a message that says you are not authorized for it on this computer. Any idea what is wrong?

Not able to sync movie purchased from itunes from imac to ipad2.

try this:
redmatter
This helped meRe: not copied to iPad because you are not authorized for it on this computer
Nov 20, 2011 10:41 AM (in response to hoppo72)
One workarwound is to do the following:
1. Remove the digital content from iTunes (but keep the files)
2. Rename all .m4v files to .mp4 files
3. Add the files back to iTunes
This seems to fix the problem for me
Hope this helps

My songs won't play. It says the original file is missing. How do I get the songs to play. I have uninstalled and installed Itunes again.

My songs won't play in ITunes. It says the original files are missing.These are songs purchased from ITunes. what is the solution?

Hello,
The steps in this link can help you recover your purchases:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

Itunes won't play tracks purchased from iTunes.

Hi guys,
I have reported this problem to apply but no reply. I have autherized, deautherized and re-autherized lots of times and looked for advice on here but cant seem to get it to work.
On 2 albums I brought several of the tracks wont play, they just get skipped over. They have definately been downloaded as they all play fine on my iphone.
If you can answer this please can yoou put step-by-step instructions as this stuff is so confusing.
Many thanks Caz

I just went through this as well. I had an old account that I was using for purchase, subsequently signed up for a .Mac account and started buying music that way. This was all years ago. Apparently during the switch I attempted to merge the old account with the .Mac account, which is not allowed nor doable. I also had changed the email addy I used for the ID on the original account several times, such that music I had purchased on the original account were listed as having been purchased by two obsolete email addresses. The problem was that I had changed the ID on the old account to yet another email address but never actually purchased music with that address (this was probably at the same time I was trying to merge everything under the .Mac ID), so I had no record of that Apple ID.
iTunes support was able to recover that ID, fortunately I recalled the old password, now my computers are happily authorized.

ITunes won't open... says the file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes.

Every time i click the shortcut or the app in the start menu it comes up with that message :/ i have tried replacing the shortcut and opening one of my songs. I just updated iTunes to the latest version and I don't know what to do? Thanks for any tips x

This error prevents iTunes from launching. The library file was modified to work with the newer iTunes version, so it is no longer compatible with the previous version. The good news, however, is that Apple does backup the iTunes library file into a subdirectory that you can use to revert back to the previous version.
To recover a previous version of the iTunes Library.itl file, use the following steps:
Open up your My Documents\My Music folder.
We will first backup the current version. Rename iTunes Library.itl to something like iTunes Library.itl.bak.
Go into the My Documents\My Music\Previous iTunes Libraries folder.
You may see several files that start with iTunes Library and have a date included in the name. Copy the newest file in the folder.
Go back to the My Documents\My Music and paste the file from the previous step.
Rename the new copied file to iTunes Library.itl.
Your library should now be restored to the previous version of iTunes, and you should no longer receive the message.

Defective Song Tracks Since iTunes 10.5 (also, recently purchased songs/albums are not showing up in purchased area for redownload purposes)

Last night I purchased the new Coldplay album from the iTunes store on my PC (as opposed to the iPad or iPhone). 2 of the 14 song files are defective (my bad ones are tracks 2 and 3). Those two play music for about the first 20 or 30 seconds of the track and then skip immediately to the next track. I had the same problem last week with two other albums I purchased from the iTunes store (also on my PC like last night). In those cases, I simply went to the "Purchased" quick link area and found everything I had just purchased. I deleted the defective files and then redownloaded them without a hitch. The replaced files now play fine.
However, the Coldplay album does not show up in my "Purchased" section (not last night or this morning when I rechecked). I am unable to redownload the defective files. I am doubly disturbed by this. For one, I have never had defective music downloads up until iTunes 10.5 and now I've had them on the three albums I've downloaded since. Two, now the "redownload music from the iCloud" function is not working for the most recent purchases. Perhaps this is true of all music purchased from iTunes over the past few days for everybody? Most people are probably mentioning Coldplay here on the boards because it's the hot new album. Note that this apparently is not affecting iOS apps, because my recent (within 24 hours) apps do show up in the purchased area.
It's very frustrating, because I want to sync this new Coldplay album with my iPhone so I can listen to it and I hate to have to transfer an incomplete album to it. My OCD-like nature gets to me sometimes. Part of me wants to just repurchase the two defective song files and hope that Apple won't charge me twice.

LOL!!! I had checked iTunes before writing this and the music was not there. I check after writing and now it has shown up. It took iTunes about 12 hours to do it though.
Last week, the music I purchased showed up immediately.
I guess iTunes is just not working as effeciently as it did last week. Could still be a bug or maybe just swamped servers? However, the problem that is most annoying to me right now is that all the music I have downloaded since iTunes 10.5 has contained defective tracks that needed to be redownloaded. I do not recall that ever occuring before.

ITunes won't play older purchases says the are not authorized

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