ITunes won't play tv shows downloaded from iTunes Store

I can't play the tv shows that I downloaded from the iTunes store. Everytime I try to open up a tv show I get the error message, "iTunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Now, I don't have a problem with playing songs from my musical library. It is just the video or tv shows that will not play. I have tried to open a show (6) six times with the same message. Here is the report I got from the Problem Reports and Solution panel. Please help! Thank you.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.1.1.12
Application Timestamp: 4bd8abf9
Fault Module Name: QuickTime.qts
Fault Module Version: 7.66.71.0
Fault Module Timestamp: 4ba1b0eb
Exception Code: c0000005
Exception Offset: 002ab53e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1835228403

I actually found the answer to my problem. After posting this question I still proceeded to trying to find the answer through internet searches and noticed that my specific Fault Module Name was Quickset.qts. I uninstalled and then reinstalled it and now I can play the videos just fine.
Thank you for taking the time to read. hope this helps someone in the future.

Similar Messages

  • Ipod Nano won't play any songs downloaded from MySpace pages...

    My first generation Nano was initially sent back to Apple due to the battery losing it's charge to quickly. They sent me back what appears to be a replacement Nano and now this one won't play any songs downloaded from MySpace pages of bands, shared from friends (unprotected mp3 files) or otherwise downloaded from the internet.
    Whats unusual is that any songs imported from a CD to the Nano play fine as do any songs purchased from iTunes. I know Apple has stated that any files the user wishes to play on their iPods will play as long as the format is compatible. (All of these songs in question played on the original Nano and the problems started when they said they fixed it and sent it back (although it is missing the engraving which to me indicates they gave me a refurbished Nano). My Applecare runs out in mid-October so I need to figure out what is wrong. I sent it back a second time and they told me they couldn't recreate the problem so they just updated the software and sent it back.
    Someone suggested that some iPods have a part of the firmware activated (which Apple may have been testing) that prevents any non-ITunes store music or music no t off an original CD to fail to play.
    When attempting to play downloaded songs from sites like Purevolume and MySpace the iPod plays for a few seconds then shuts down and restarts itself, all of these songs worked fine before Apple took it in for service.
    Any suggestions?

    Hello,
    I have exactly the same problem. It`s so annoying.
    I did a little bit research on this discussion board and this problem seems to be known for quite a long time. It`s confusing me Apple is not able to fix that prob or give customers quick introduction to resolve the prob.
    I am currently on vacation in Florida and just bought the new iPod 30 Gig. I transfered already songs from my music cd. That worked fine.
    I bought 2 music video files, synced them with no error to the iPod, but it only shows me a black screen when I want to start the video on the iPod itself. itunes plays the files with no problem.
    Any ideas how to fix it??
    DELL Latitude D800   Windows XP Pro  

  • Itunes won't play mp3 after downloaded from firefox, but it does play it from Chrome

    I download an mp3 in Firefox, which is current--31.0.  I click on the download, iTunes opens it but it doesn't play it or even load it into iTunes.  When I download an mp3 from Chrome, it opens iTunes just fine and plays the song.  I have checked my add-ons and I have the iTunes applications detector in my plug-ins.  This is a brand new computer, so that probably has something to do with it.  I'm running Windows 8.1 on a Lenovo Ideapad.  I would appreciate any help with this problem as my job deal with music frequently and I use Firefox most often.  Thank you.

    The headers on the problem tracks may be corrupted or nonstandard. This can happen with some MP3 conversion or import utilities, and iTunes is very picky about headers. If you search the web for "mp3 repair" you'll find some repair tools. Most are for Windows, but here's one for Mac that I've seen mentioned:
    Mp3 Validator Mac version
    I haven't tried it so I can't attest to how well (or indeed if) it will work.
    Hope this helps.

  • Apple TV won't play TV shows that are fully downloaded in my library.

    Hi,
    My Apple TV won't play TV shows that are fully downloaded in my library.  It says it will take 6 hours to load a 50 minute episode.  It suggests to change the picture resolution, yet this till says it will take hours to uplaod.  Is anyone else having this problem, and how do I fix it?  I only bought the thing last week, and really feel ripped off.  Thanks in advance.

    Raul Zero wrote:
    Well, if the size of my iPhoto library is the problem, I would have hoped that Apple would have mentioned that when we were on the phone for two hours. But yes, that is a possibility. I have about 260 events containing about 26,000 photos.
    I agree, they should now what kind of limitations might apply.
    Again, the issue may not be iPhoto per se, but something in iTunes or the interface between the two that just struggles above a certain number of files.
    I was able to view photos before I upgraded my apple TV to v3 software but it was not reliable. Sometimes it worked, sometimes not. And it was always slow.
    There were occasional posts about people with slow performance on AppleTV who had huge music libraries - not in terms of storage size, just overall numbers of songs/albums etc.
    AppleTV is not a particularly high spec device compared to any modern computer so long lists of music files or photos/events might overload it. Trouble is here, itunes is just flat refusing to recognise your photos to even attempt to stream them.

  • I purchased a tv show from itunes.  While downloading from the store it shows in the video list, when done, it disappears. what is happening?

    I purchased a tv show from itunes.  I can sync to my iphone. I tried to sync to ipod touch 4gen. Sync seems to be fine, but the video doesn't show up.  While downloading from the store it shows in the list, when done, it disappears. what is happening?
    I finally figured it out.  I had the parental controls restricting videos on my son's ipod.  Once I changed the restrictions, the videos appeared.

    http://www.apple.com/support/itunes/store/download/
    Fill out a customer service request, they will respond. I had a problem with my account and Apple was very helpful.
    BTW... the store is still down.

  • How do I disable automatic TV shows download from Apple TV to my iTunes library on my PC?

    How do I disable automatic TV shows download from Apple TV to my iTunes library on my PC? This is really annoying as I am not able to sync my main music and photo library after my appleTV dowloads 84 GB of TV shows, which my PC is unable to accomodate anyway. Any advise?

    I have a very similar problem in that purchases I make on the ATV are shuttled off to my computer even before I have a chance to watch them. Nothing remains on the AppleTV except (strangely) a show I bought from iTunes months before I ever got the ATV. In order to watch anything, I have to either leave my computer turned off between the time I order and watch it; or I have to have my computer on in order to stream the show back to the ATV. I like the idea of syncing with the computer as a backup solution, but the ATV should be designed to prefer to keep unwatched material on its hard drive until some threshold storage level has been reached, and then it should move off older shows to make room for newer ones.

  • There were some updates on my Apps.  I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud.  Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

    There were some updates on my Apps.  I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud.  Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

    Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
    What is backed up
    You get unlimited free storage for:
    Purchased music, movies, TV shows, apps, and books
    Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
    Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
    Look here for help on managing iCloud storage.
    http://support.apple.com/kb/HT4847

  • HT1725 I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    Hi Stimulator7
    You may find some helpful information in the following link:
    http://www.apple.com/support/itunes/store/lostmusic/
    If not use the contact us link at the bottom of the page.
    Hope this helps
    J.C

  • I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

    I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

    Follow the on screen instructions to set up an iTunes account using your Apple ID.

  • I am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    Try Here  >  https://discussions.apple.com/thread/4074945?tstart=0

  • TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

    I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (98631)

  • MP3 won't open after I download from website

    MP3 won't open after I download from website?

    Are you getting an error message?  What does it say?  Which app are you using to open?  Mac comes w/several options.

  • Anyone experienced an issue with 'insufficient privileges' notification in the current iTunes when trying to download from the store or import a CD?

    Since changing iTunes to the current version, I've experienced an issue when trying to either download from the store or import a CD.
    I keep getting a pop-up message that says I have insufficient privileges to perform the action.
    A bit weird as I'm the admin for the iMac.
    Anyone else seen this and know a fix?
    Thanks.

    I've also come to the conclusion that this is a router problem, as I don't have this issue at all when I'm at work.
    It's a old router, and we've had problems with other devices not wanting to connect to it in the past.
    I'm sure theres some way to solve this issue, but I think, rather then sittin gon hold, to figure this issue out, and my router having issues prior to this, I'm just going to pick up a new router at this point.
      I hope any of this has helped someone get their issue, at least temporarily solved.

  • Each time i want to download from app store, or itunes, i get a massage from apple that my apple account has been disabled, please what can i do?

    apple sends me a massage that my apple ID is disabled when ever i want to download from App Store. error 100. please any solutions?

    Follow the on screen instructions to set up an iTunes account using your Apple ID.

  • Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.  For example one message box i got says: Your Apple ID has been disabled.  But the itunes guy says, he cant help me. Who can?

    please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
    For example one message box i got says: Your Apple ID has been disabled.
    But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

    Try here first >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    If you can't resolve the issue on your own, call Apple or schedule a call >   Apple - Support - Solutions
    Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

Maybe you are looking for

  • Input result from a SQL-query into a Variable in ProcessFlow

    I am trying to select a value from a table with file names. This file name should be input to an ftp function. I use a owb function to read the file name then I try to asign the result to a variable. The function GET_FILENAME looks like f_name varcha

  • Workin with int variable

    hi, Wat does this mean..................... int x='\130'; int y='\u0059'; And what is the significance of enclosing these in ' '.

  • Booting in 64-bit mode.

    Correct me if i am wrong: As I understand it, when Snow Leopard is installed, it boots in 32-bit mode. To boot in 64-bit mode, hold down 6 and 4 on startup. I did this. Is there any way to tell I am running in 32 or 64-bit mode? Also, once I have now

  • Recieving information from Explorer with Java

    Hi I don't know if this is possible but what I'm looking to do is create a java pplication the monitor the webpages being view by the user. Is there any way that I can pass the URL of the page being viewed in Explorer into my JAVA app. Cheers

  • Can't kill session 11g  WINDOWS 2008

    Hoping someone might be able to tell me how to kill a job that doesn't want to die:) We had network maintenance over the weekend that interupted the connection between our app server and database. It caused a bunch of jobs to get stuck. I could kill